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薪资: 4千-5千 经验:3年以上 企业类型:国内高端酒店/5星级
地区:重庆

一、岗位职责1. 根据酒店确立的市场销售指标,负责自己管辖范围内的客户销售工作;2. 积极拜访客户,建立自己的客户拜访报告档案,维护和发展客户关系,并与之建立牢固的联系;3. 积极参与和支持酒店的各种商务促销活动;4. 积极完成分管客户用房的谈判和其它销售公关活动,宣传酒店和树立酒店在市场的形象;5. 根据酒店的预订规程要求,填写提交合乎要求的预订单,全程跟进自己相关客户的入住接待工作;6. 积极处理与其他部门的关系,接受客人投诉,向酒店提出服务质量方面的改进建议;7. 积极参加各种培训,提高业务素质和工作水平;8. 负责搜集市场销售情报与信息,做出有关的市场分析建议和报告;9. 处理各种客户资料和酒店的销售资料,协助销售副总监整理销售报告及各种客户档案;10.遵守本酒店员工守则和规程制度;11.完成上级交办的其他工作。二、任职要求  (1)专科及以上学历;  (2)三年及以上星级酒店工作经历;  (3)具备酒店销售的相关知识;具有一定的市场开发和实际销售能力;  (4)良好的电脑使用技能;较好的沟通执行能力;  (5)五官端正,作风正派;在销售方面有一定的业务能力,有良好的社交能力,具有一定的专业知识。

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:全国

The Mission:·         To review the contract send from the sale office, and to understand it·         To contact the client to discuss the contract and the client’s needs·         To add if need extra for village business sales·         To plan the client stay according to their needs and with the accordance of the village·         To welcome the group on site and be their coordinator·         To follow for a feedback after the group’s departureThe Tasks:Planning:·         Receive and control the content of the contract send by the commercial offices·         Check in the information and enter all the modifications in real time (accommodation, transfer, and extra)·         Send the requirement letter and rooming list to the client·         Insure the site visit and send a report to the commercial office·         Propose and sell to the client additional benefits (excursions, gifts, team-building, etc.…)·         Advise, guide, insure the link and relations with the client during the creation of the program, and also from the site inspection·         Answer the demands and the developing needs of the client·         Establish the program and the details of the additional benefits depending on the wishes of the client, with the knowledge of the village life·         Prepare the documents need (welcome letter, meeting room information, reserved table at restaurant)·         Seize the computer information (rooming list & accommodation prices)Coordinate:·         Give the program/Mega to all the service in the village·         Welcome the group and present the leader to the Meetings & Events Manager, Room Division Manager, and all the need managers·         Validate with the group leader as soon as he arrives, the unfolding of the program·         Communicate all the changes regarding the group to the RDSGuarantee:·         To insure the applications of the sales conditions applied to the contract·         To insure the following of the program with client during the group’s stay·         Supervise and control within the village services, the good following of the program, and be present during key momentsRegulate:·         Establish the policy and follow with the accounting·         To reassemble, control, prepare at the end of the stay, all the document related to the group (PMS account, planning reconciliation, additional benefits) to regulate the accounting·         Consolidate the group in NA to establish the preparatory bill·         Insure the remaining payment·         Archive the group fileAssure (upon the request of the manager)·         Receiving the decisions makers during the site inspection (confirmed groups or not)·         Send a detail report of the site inspection to the commercial office·         Insure the set-up of the program for Fam trip and internal meetingsOrganizing:·         Know the village in its full·         Develop relationship with all the services managers·         Know the standards and regulation of Meetings & Events (Quali & Pros signs)Education:·         Diploma or Degree in Hospitality Management/Business Administration or equivalent·         Job experience : 1 to 2 years’ experience in managing sales, dealing with corporate clients and events planning; experience of Club Med is a plus·         Skills requested: Team management skills (evaluation, coaching, development), able to empower others (decision making, leadership), act in line with the Group and BU strategy, anticipating, client oriented, argumentative skills, organization skills.·         Technical skills : Word, Excel, PowerPoint, (If Club Med experience : NA, OSCAR)·         Languages : English, Mandarin/Cantonese·         Behavior: Pioneer, Multicultural spirit, Kindness, Freedom, Responsible, Entrepreneurial spirit, persistent & demanding, open-minded, team player and target oriented 

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