• 露营地运营经理

• 露云娜美露营地投资管理有限公司
• 2019-12-07 16:13:49

岗位职责：1.根据项目品牌的的发展战略，建立并完善高效的标准系统、管理流程；2.执行并监控项目各区域的管理情况，确保品牌标准能系统有效落实，评估项目在管理及经营情况并对存在的问题进行系统的处理3.负责项目的总体运营和协调管理工作；4.按照管理公司总部的任务指标，跟进项目的完成情况，及时调整和促进各项目的销售计划，制定经营业绩考核体系并组织落实。5.通过运营标准管理系统提升品牌及价值，提升对客服务质量，积极拓展会员数量。6.进行员工培训，提高员工的工作质量和工作效率；7.完成项目总经理交代的其他工作事宜。任职要求：1.全国范围内项目（筹建、出差）2.专科及以上学历，酒店管理、经济学、工商管理等相关专业，有3年以上星级酒店或景区餐饮管理工作经验者优先；3.具有很强的责任心，对工作认真负责；4.有耐心，面对客户的投诉或其他事件有耐心，使事件得到妥善处理；5.具有敏感的商业和市场意识，具有较强的分析问题及解决问题的能力，具有良好的沟通协调能力，具有良好的应变能力，迅速解决突发事件的能力；6.熟知酒店或景区的管理知识和具备领导管理能力。1. According to the development strategy of the project brand, establish and perfect the efficient standard system management process; 2. Implemented and monitored the management of various areas of the project, ensured the systematic and effective implementation of brand standards, evaluated the management and operation of the project and systematically dealt with the existing problems; 3.The task of indicators according to the management of the company headquarters, follow up the completion of the project, timely adjust and promote the purpose of sales plan, business performance evaluation system and organize to carry out the 4.Promote the brand and the value through the operation standard management system, improving the quality of the guest services, actively expand the member number 5. Staff training, improve the staff's work quality and efficiency; 6. College degree or above, major in hotel management, economics, business administration, etc. 3 years or above experience in catering management in star hotels or scenic spots is preferred; 7. Have a strong sense of responsibility, serious and responsible for work; 8. Patient, patient in the face of customer complaints or other incidents, so that the incident can be properly handled; 9. Have a sensitive business and market awareness, a strong ability to analyze and solve problems, good communication and coordination skills, a good strain capacity, and the ability to quickly solve emergencies; 10. Familiar with hotel or scenic area management knowledge and leadership

• 房务总监（外派）

• 浙江世贸君澜酒店管理有限公司
• 2019-12-06 19:54:53

岗位职责1.制定和实施房务部的运行计划、预算计划。 2.优化房务部的管理体系。下达房务部的运行管理目标.3.全面控制部门的管理费用、固定费用和变动费用，节约开支。 4.定时查阅各部门的工作日记和每周总结汇报，督查各部门的工作进度及时发现问题，纠正偏差，作出处理。5.对本部门的安全、消防、卫生工作负责，及时掌握新的规范、条例。因地制宜的实施好各种防范工作。6. 熟悉本部门经营范围内的经营管理和行政管理知识，了解与商业、酒店等经营有关的法律法规知识。任职资格1.五星级酒店所属区域管理经验。2.形象气质良好。3.至少部门经理以上职务参与过一家五星以上酒店的全程筹备经验，具备筹备开业经验。4.了解熟悉客人的消费心理关注客户需求。5.全面负责房务部的运营、管理及使客房利益最大化。6.具有良好的沟通技巧和对客沟通能力，和超前的创新意识、营销思路和丰富的房务管理经验。

• 房务总监

• 恒大酒店集团
  最佳雇主

  最佳雇主
• 2019-12-06 08:23:04

工作职责： 全面负责酒店房务管理工作 任职要求： 1.两年以上同等岗位工作经验； 2.兼具酒店筹备及运营期经验者优先考虑。

• 房务总监

• 廊坊荣盛酒店经营管理有限公司
• 2019-12-05 09:38:20

 岗位职责: 1.制定和实施房务部的运行计划、预算计划。2.优化房务部的管理体系。下达房务部的运行管理目标. 3.全面控制部门的管理费用、固定费用和变动费用，节约开支。 4.定时查阅各部门的工作日记和每周总结汇报，督查各部门的工作进度及时发现问题，纠正偏差，作出处理。 5.对本部门的安全、消防、卫生工作负责，及时掌握新的规范、条例。因地制宜的实施好各种防范工作。 6. 熟悉本部门经营范围内的经营管理和行政管理知识，了解与商业、酒店等经营有关的法律法规知识。任职资格: 1.10年以上，五星级酒店所属区域管理经验，5年以上所属职务经验。 2.形象气质良好。 3.至少部门经理以上职务参与过一家五星以上酒店的全程筹备经验，具备筹备开业经验。 4.了解熟悉客人的消费心理关注客户需求。 5.全面负责房务部的运营、管理及使客房利益最大化。 6.具有良好的沟通技巧和对客沟通能力，和超前的创新意识、营销思路和丰富的房务管理经验。

• 房务总监

• 广州岭南国际酒店管理有限公司
• 2019-11-11 16:03:47

岗位要求：1.大专以上文化程度，3年以上同岗位工作经验。2.精通酒店前台、客房的运作和管理，熟悉服务接待礼仪。3.有较强沟通和书面表达能力，能承受较大的工作压力，有较强的服务意识及良好的团队合作精神。4.具有较好的应变能力，善于与客人打交道及处理突发事件。5.有国际品牌酒店管理经验者优先考虑。6.条件稍逊者可应聘经理岗位。岗位职责：1.制定和实施房务部的运行计划、预算计划。 2.优化房务部的管理体系。下达房务部的运行管理目标.3.全面控制部门的管理费用、固定费用和变动费用，节约开支。 4.定时查阅各部门的工作日记和每周总结汇报，督查各部门的工作进度及时发现问题，纠正偏差，作出处理。5.对本部门的安全、消防、卫生工作负责，及时掌握新的规范、条例。因地制宜的实施好各种防范工作。6. 熟悉本部门经营范围内的经营管理和行政管理知识，了解与商业、酒店等经营有关的法律法规知识。

• 房务总监

• 北京首旅建国酒店管理有限公司
  最佳雇主

  最佳雇主
• 2019-11-05 09:37:46

工作职责： 1.据管理公司的战略发展规划和年度经营计划，制订酒店房务营运标准及操作流程，增强公司营运管理水平，提高公司总体经济效益； 2.负责制定房务部门运营计划，并严格控制房务运营成本； 3.定时查阅部门工作日记和每周总结汇报，督查部门的工作进度及时发现问题，纠正偏差，做出处理； 4.对安全、消防、卫生工作负责，及时掌握新的规范、条例。因地制宜的实施好各种防范工作； 5.熟悉经营范围内的经营管理和行政管理知识，了解与商业、酒店等经营有关的法律法规知识。 6、激励、培训本部门的员工。 任职资格： 1.大专及以上学历，五年以上星级酒店工作经验； 2.熟悉酒店房务的整体运营及管理，具备较强的市场敏感度，和超前的创新意识、营销思路和丰富的房务管理经验； 3.具备极强的亲和力和服务意识，抗压能力强，了解熟悉客人的消费心理，关注客户需求； 4、能保持和发展酒店与各界良好的公共关系，树立和提高酒店形象； 5、熟悉星级酒店筹开及运营标准和流程。  

• 亚太区房务产品及服务经理 Room Division Product & Services Manager

• Club Med
• 2019-10-30 14:57:34

Purpose            • He formalizes and updates all key information on its services in Club Med formats• He is at the forefront of innovation in its scope of services • He identifies and plans, in the short and medium term, the priorities for change for its scope of services in line with the company's strategy • He manages the deployment of new services within its scope with the Product & Services Directors of the zones as well as the experts• He is responsible for the application and update of Product standards on the APAC scope and provides expertise and support to all the zone of the BU.• He proposes and participates in the evolution of digital software and services within its scope according to operational needs or product innovation with the DXR manager• He optimizes the performance (customer satisfaction/profitability) of existing services within its scope • He is the guarantor of the quality of the information communicated to operational staff (Zones Product & Services Directors (DPS)) to implement the new services of its business lines• He takes part in construction/renovation projects.• He contributes to the development of the division’s skills.• In cooperation with the Product coordination manager, he communicates product information on its scope of services• He works closely with the Purchasing Department on Shanghai and Singapore to ensure product consistency, development of new products and constant improvements in line with budgetary issues.• Together with the experts and Area Service Directors, he contributes to the development of local sales. ReportingAPAC Product & Services DirectorMission and Main task1. Strategic plan• Carry out a diagnosis of your product and identify areas for improvement to optimize services• Carry out product recommendations, ensure competitive monitoring on the services provided by your product• Contribute to the Strategic Plan of existing new products within its scope.2. Seasonal overview• Perform seasonal REX (FMG/Economic) on its products • Coordinate feedback and recommendations from the DPS• Establish recommendations for future seasons based on REX, and DPS returns3. People• Monitor the service pool of its cluster• To be proactive in terms of staff framing, productivity ratio and profiles• Ensure the development of know-how and know-how-to-be within the scope of the company by participating in the definition and updating of training content, by participating in training or mobilization activities  • Share new developments with the UDT, co-construct the corresponding training modules, participate in the first training sessions4. Deployment of new services• Participate in the framing of the need (development of functional, technical or digital specifications, tests before launching the pilots)1. Strategic plan• Carry out a diagnosis of your product and identify areas for improvement to optimize services• Carry out product recommendations, ensure competitive monitoring on the services provided by your product• Contribute to the Strategic Plan of existing new products within its scope.2. Seasonal overview• Perform seasonal REX (FMG/Economic) on its products • Coordinate feedback and recommendations from the DPS• Establish recommendations for future seasons based on REX, and DPS returns3. People• Monitor the service pool of its cluster• To be proactive in terms of staff framing, productivity ratio and profiles• Ensure the development of know-how and know-how-to-be within the scope of the company by participating in the definition and updating of training content, by participating in training or mobilization activities  • Share new developments with the UDT, co-construct the corresponding training modules, participate in the first training sessions4. Deployment of new services• Participate in the framing of the need (development of functional, technical or digital specifications, tests before launching the pilots)• Produce and deliver deployment kits on the services within its scope.• Formalize information for operational staff (DPS, Experts), inform them if necessary • Participate in the operational implementation and support of the deployment: training, steering, support and assistance (telephone or physical) • Share new developments with the UDT, co-construct the corresponding training modules, participate in the first training sessions• Formalize REXs5. Implementation and optimization of existing services• Participates in the regular updating of product referencing • Ask for updates on product standards within the Asian scope (bed size…)• Writes functional specifications for purchasing (call for tenders for suppliers and subcontractors), research, testing and qualitative evaluation of products• Maintains the relationship with external service providers (subcontractors, partners…)• Monitors the qualitative and economic performance of the products of its division• Carries out visits to monitor the implementation of services and formalize diagnoses and recommendations in support of operational departments6. Construction/Renovation project based on the capacity plan of the BU• Updates the construction specifications, is responsible for updating the standards within the Asian scope, if needed• Participates in the development of construction programs for site openings or renovations• Monitor the progress of the project until it opens and ensures coordination with all internal and external stakeholders: decorators, architects, technical design offices, operational teams  • Responsible for validating plans at each stage of the project up to delivery for services within its scope (Accommodation, laundry, technical premises, arrivals area, lobby, front desk, guest relation, back office, courtesy room, convention centre, Lounge and common area 5T spaces, Villas and chalets) • Accompanies the operational teams during the delivery and opening of the site• Responsible for representing the P&S stream in one or more renovation or construction projects, represents the entire divisions during the entire development phase until the end of the first opening season7. Digital services evolution • Participates in digital innovation projects within its scope in collaboration with gMDT and DXR teams• Formulates the evolution needs of tools and software to product owners • Able to test and evaluate proposals • Leads the implementation and operational support of new tools • Is a source of proposals for changes8. Supervises RM missions/NA support of his/her collaborator • In collaboration with the UDT, coordinates the training, support and guidance of the reception teams for NA and RM within the APAC perimeter.• Supervise the updating of all training materials • Supervise the inventory of fixtures of all accommodation and occupancy rules • In collaboration with the financial department, supervises audit missions on compliance with local sales proceduresTools• Proficiency in computer tools (Excel, Word, PowerPoint)• GM feedback, Review Pro• MOZAIK, Agora, NA, PMS, ETIS,• QlickViewObjectives and evaluation criteria• Ability to innovate• Relevance and reliability of analyses and studies• Quality of the deployments carried out• Results of the proposed new services (financial and/or qualitative)Know-how• Mastery of oral and written English is essential • Mastery of Chinese is a plus• Desired operational experience• Project management and coordination of business expertise• Knowledge of the products and businesses in the scope of consolidation• Technical business knowledge for construction and renovation projects: Equipment, standards and health and safety legislation...• Financial skills, business sensitivity: P&L, Bcases, Balance sheets, numerical analyses. • Strong analytical skills: synthesis skills, conceptualization, strategic vision• Very good writing skills: formalization of recommendation concepts and action plans.• Sensitivity to digital tools, social networks • Easy public speaking adapted to all audiences • Strong interpersonal skills, ability to federateAttitude• Compliance with Club Med's values • Organized• Rigorous• Analytical and synthetic mind • Ease of communication• Creativity and innovation• Active listening and questioning skills • Ability to change