• Effectively manage the restaurant by ensuring the following:
有效管理餐厅,确保以下几方面:
• Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
根据部门的标准和程序手册,监督执行的情况
• Adhere to opening and closing procedures
遵循开档和关档的程序
• Adhere to bill paying procedures
遵循帐单支付的程序
• Conduct effective shift briefings, ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on up-selling certain products; etc
组织有效的交接班例会,确保所有员工知道了解贵宾、特别场合和每日的特色菜,并推销更好的产品
• Personally meet and farewell a minimum of 80% of your customers
至少亲自接待百分之八十的客人以及与他们告别
• Encourage and motivate staff to provide optimum service during all shifts
鼓励和激发员工提供合适的服务