Under the general guidance & supervision of the Executive Chef within the established policies & procedures of Hilton, oversees & directs all aspects of stewarding operation. Directs the efforts and activities in the stewarding section to ensure quality standard of cleanliness, hygiene and sanitation of all kitchen areas, equipment and utensils are maintained at all times, leading to guest satisfaction, employee satisfaction and profit for the hotel.
在行政总厨的总指导监督下按照希尔顿的政策和规章,监督指导管事部运营。管事部确保整个厨房区域的设备和用具清洁卫生达到品质标准,从而使客人满意,员工满意,有益于整间酒店。
1. Responsible for guiding the steward supervisors and stewards in the performance of their jobs.
负责在工作中指导管理管事部主管和员工的工作执行力
2. Responsible for controlling & analyzing on an on-going basis the following:
Cleanliness standard for kitchen areas, equipment & utensils.
Operating supplies, cleaning supplies payroll and related costs.
Breakage and Loss
负责控制和分析以下工作:
厨房区域的清洁标准,设备和厨房用具
运营物资,清洁物品,相关的费用控制
破损和丢失
3. Responsible for implementing the detailed cleaning program as scheduled, monitoring the results of each action.
负责按照清洁时间表执行,检查执行结果
4. Responsible for keeping up to date with new cleaning supplies, equipment, trends and systems in stewarding.
负责随时更换管事部的清洁物品,设备
5. Responsible for providing functional assistance to the stewards during operations.
负责在运营期间对管事员提供协助
6. Maintenance of all HACCP aspects within the hotel operation.
在饭店运营之中保持HACCP各方面要求
7. Responsible for the proper handling and cleaning maintenance of all equipment in the Kitchen.
负责厨房所有设备的维护
8. Responsible for the storage and safekeeping of all flatware, glassware, hollowware, utensils and related equipment.
负责所有刀叉、餐具、碗碟和厨具的安全
9. Responsible for the sufficiency of cleaning supplies and equipment.
负责清洁物品和设备的充足
10. Assigns specific tasks among the stewarding team.
对管事员安排细节的工作内容
11. Maintains and updates the steward Operating manual, chemical charts and cleaning chart for team guidance.
维护并更新管事部的操作手册,为团队操作化学物品及清洁用品作为指导
12. Prepares and monitors the requisitions of all chemicals and equipment.
按要求准备和领取化学物品和设备
13. Attends all scheduled meetings and training sessions required for the position.
出席该职位要求的相关的会议和培训
14. Reports all steward accidents and incidents.
汇报所有管事部团队事件
15. Conducts and prepares monthly operating equipment inventory.
准备每月的盘点
16. Reports and monitors the Breakage and Loss report for operating equipment.
报告和监督破损丢失
17. Prepares purchase requisition for operating equipment and cleaning supplies, below the par level.
根据库存量准备清洁物资和运营设备的采购申请
18. Prepares an effective duty roster suitable for the volume of business
根据运营状况制定有效的排班表
19. Coordinates with the Executive Chef and F&B Manager in establishing minimum and maximum par stocks of all flatware, glassware, chinaware, utensils and related equipment.
协助总厨和餐饮部经理制定所有用具的最小库存量
20. Coordinate with Engineering Dept. for the preventive maintenance system for exhaust, drainage, burners,
fryers, refrigerator, freezers and other major equipment.
协助工程部定期维修厨房所有设备及排风,排水,煎锅,冰箱等
21. Communicates effectively with superiors, team, other F & B department heads & other department heads.
与部门主管,员工和餐饮部的经理们还有其他部门经理进行有效的沟通
22. Administers personnel action, leave request, over time request, extra team, disciplinary action and commendation.
对于员工的离职要求,加班申请,过失和表扬需很好的执行
23. Inspects all stewarding supplies and equipment received is according to the established specification.
根据已建立好的守则检查所有管事部物品和设备
24. Checks all areas of the kitchen, canteen, store rooms are up to the level of sanitation standard.
检查所有区域包括厨房,员工餐厅,库房等的卫生标准
25. Checks daily that all kitchen equipment and cleaning equipment are in safe and good working condition..
每天检查所有厨房设备和清洁设备的运转情况是否安全和正常
26. Coordinates the implementation of cleaning schedule with the Executive Chef in specific areas of the kitchen.
协助总厨关于厨房区域的细节卫生需严格按照清洁表贯彻执行
27. Conducts weekly sanitation inspections with the Executive chef and F&B Service Manager.
随同总厨和餐饮部经理对每周的卫生进行检查
28. Updates & reviews cleaning products, purchase specifications and cleaning methods to ensure the highest possible standard at all times.
更新清洁产品,购买的规格和清洁方法以确保高标准
29. Gives direction and checks set-up of buffet set in the outlet and arrange and assist of banquet functions.
给管事部成员指导说明和检查餐厅自助餐台的摆设和宴会功能厅的安排和协助
30. Provides active supervision during the implementation of cleaning schedules.
在执行清洁计划表期间主动的提供指导
31. Monitors the daily, weekly and monthly banquet functions, outlet promotions and activities, to plan for provision of equipment and manpower.
检查每天,每星期,每月的宴会情况,餐厅的促销活动以便计划设备的供应情况和人员的安排
32. Acquires contact from various hotels in the City, to secure additional equipment for big functions and events.
如有大型宴会,联系不同的酒店获得一些辅助设备
33. Knowledgeable on fire safety and security procedures in relation to stewarding operation.
了解与管事部的运营密不可分的消防培训和安全细节的知识
34. Knowledgeable of all job description in stewarding section, capable of performing the tasks as required.
了解管事部各级别的工作职责,有能力去分配各项工作任务
35. Checks and maintains the sanitation level of the garbage room (wet and dry)
检查和维护垃圾房的卫生标准(湿和干)
36. Coordinates with Finance and security in processing the garbage disposal sale of pigslops.
与财务和安保部门协作处理垃圾
37. Checks and audits regularly the process of “Sorting” garbage.
定期检查垃圾分类
38. Coordinates with finance in processing the disposal sale for non-performing assets like unused equipment, chipped glassware, chinaware, etc.,
协助财务处理破损物品或是不再使用的设备
39. Attends to specific guest and team needs and requirements.
根据需要出席团队的活动
40. Motivates a strong team amongst the team in the stewarding section.
主动激励团队
41. Develops & implements training plan for the stewarding section.
执行培训计划
42. Conducts on the job training for stewarding supervisors and team.
在工作当中培训主管和团队里的员工
43. Coaches, counsels and disciplines the stewarding supervisors and team in accordance to the Hotel’s Policies and Procedures.
根据酒店的政策和规章制度对管事部的主管和员工们进行纪律的训练和指导
44. Participates in the interview, hiring and orientation of new employees for stewarding.
参加对管事部新员工的面试,录用和新员工培训
45. Reports to the Executive Chef
向行政总厨汇报工作
46. Coordinates with the Executive Chef and Outlet Managers/ Banquet Manager for equipment requirement and cleaning schedules.
协助总厨和各餐厅经理、宴会经理做好清洁的工作和要求的设备
47. Coordinates with the Finance department for monthly and quarterly operating equipment inventory.
协助财务部门做好营运设备的月及季度盘点工作
48. Coordinate with the Engineering department regarding preventive maintenance and repair of equipment.
协助工程部做好定期维修设备的工作
49. Coordinate with other related department heads in Hotel activities.
协助好其他相关部门的经理们搞好酒店活动
50. To contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
为提高酒店的操作环境的程序建立想法和建议
51. The department reserves the right to change / extend this job description if necessary at any point of time during her / his employment.
如有必要,该部门有权更改或补充该职位描述。
52. Execute the project responsible in the hotel project team(s).
加入酒店的项目工作时,认真履行相应职责。
53. Ad hoc assignment from the hotel management.
完成酒店管理层交代的其他任务。