§ 确保厨务部所有员工时刻提供给客人如酒店承诺的服务。
Ensures that all guest
contact culinary employees deliver the brand promise and provide exceptional
guest service at all times.
§ 对酒店其他部门的同事也就是我们酒店的内部客人也要保证始终如一的高品质服务。
Ensures that employees
also provide excellent service to internal customers in other departments as
appropriate.
§ 提供及时、有效而个人化的服务,确保达到专业、高品质的工作水准。遇到不能解决的问题时,迅速汇报,确保高效的服务。
Handles all guest and
internal customer complaints and inquiries in a courteous and efficient manner,
following through to make sure problems are resolved satisfactorily.
§ 与同事保证良好的沟通和和睦的人际关系。
Maintains positive
guest and colleague interactions with good working relationships.
To perform all Pastry
Kitchen & Bakery related work and assist the Executive Chef in the
day-to-day operation of the kitchen. He assumes total responsibility, controls,
and checks and supervises Pastry Kitchen and Bakery as designated by the
Executive Chef. He assumes the responsibility for “on the job” training
function.
协助西餐行政总厨负责每天饼房的运作。要承担起西餐行政总厨赋予的饼房的工作职责。协助西餐行政总厨完成所有与饼房相关的工作。他控制、监测并领导整个饼房、包房的运作。当西餐行政总厨休假时要全权负责起饼房的运作。同时也要负责饼房员工岗上培训。