SERVICE AND ORGANIZATION • Guarantee the application of standards and ensure an optimal customer experience • Apply and enforce the restaurant manager's organization • Ensure the distribution, use and return of laundry • Allocate consumables and PMH products • Alert the restaurant manager about the need for laundry, consumables and PMH • Check the setting up of tables before/during and after the services • Control the dressing and decoration of buffets to enhance the value of kitchen services • Be present during the service and welcome GMs to restaurants • Supervise the restaurant team during the various stages of the service • Control the quality, speed, service and clearing of tables during service • Ensure the promotion of wines on the menu • Control the execution of the task schedule • Replace the Restaurant Manager in case of absence COMPLY WITH HYGIENE & SAFETY STANDARDS IN RESTAURANTS • Check the application of H.A.C.C.P method and the health and safety rules • Alert the restaurant manager to non-compliance with the implementation of the H.A.C.C.P. method and health and safety rules by restaurant teams • Ensure that unaccompanied minors do not consume alcohol, in particular that they do not help themselves at self-service alcoholic beverage dispensing points • Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables • Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers • Ensure the maintenance and preservation of premises, equipment and materials • Transmit to technical services malfunctions and damage observed in restaurants • Respect and control the application of personal hygiene and clothing rules • Apply procedures for closing the activity • Respect the resort’s waste management rules (sorting, collection…) • Limit electricity and water consumption MANAGEMENT • Ensure the reception, implementation and integration of GO/GEs in your department • Define personal objectives and support his team or its affiliates, and evaluate them • Supervise and lead in a transversal logic • Implement and comply with HR procedures and have them validated by your own manager • Manager by proximity: show, train and enforce • Be exemplary through his visibility among teams and customers We hope you are ... • An explorer, available and ready to live in a Club Med resort • An experienced professional with qualifications • Enthusiastic about dining services and team management • A charismatic leader who manages a team of 10 to 30 people • A indispensable right arm, ready to assist the restaurant Manager with organizing the service and managing the teams • A friendly server who welcomes, seats and serves in the dining room (300 to 1000 meals per service) • An outstanding coach who supervises, unites and develops your teams • A good salesperson who stimulates additional sales • A sharp manager who can juggle between orders and stocks • A caretaker who makes certain of application and respect of health and safety standards

岗位职责 1.熟练掌握餐厅点单系统的操作，并能迅速解决突发问题 2.严格执行卫生标准，确保食品出品符合卫生标准和公司要求 3.高效完成上级安排的工作 岗位要求 1.大学专科以上或同等学历毕业； 2.必须具备2年以上相关工作经验； 3.具有良好的外表、和开朗的性格； 4.具备一定英语水平； 5.具有较强的管理能力、及良好的人际关系。

岗位职责 1. 与客人进行积极的互动，来寻求反馈； 2. 在餐厅中，培训、维持和执行所有的服务标准； 3. 确保餐厅正确执行收入和账单控制程序； 4. 处理日常员工的协作关系（例如时间调整）； 5. 为餐厅营运提供尽可能的帮助； 6. 确保在餐厅营运时，协助服务员或领位，在各自的岗位上使客人满意； 7. 熟悉所有客人的奖励计划和关于他们账目的正确结算程序。 岗位要求 1. 具有2年以上的西餐厅主管经验，国际或国内联号酒店工作经验者优先考虑； 2. 有较好的服务精神和沟通技巧； 3. 熟悉西餐厅运营流程。

ADD、Chinese Restaurant、Banquet、Lobby Lounge Supervisor 全日制餐厅、中餐厅、宴会厅、大堂吧主管 Directs and controls all subordinate staff to ensure that all day to day operational matters are handled on time and guest expectations are met. 指导并监督下属员工确保日常运营并达到客人期望值。 Provides guidance and assistance to the outlet employees helping them in the execution of their  duties and responsibilities . 为下属员工提供指引并辅助他们履行应完成的任务及责任。 Oversees the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations. 执行对服务流程标准的监督以保证员工符合规定的标准同时达到或超越客人的期望。 Liases with the kitchen, stewarding, bars, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility. 与厨房，管事部，酒吧，客房部及工程部等相关部门协调以确保每日运营顺利进行。 Assists in the planning and execution of promotional activities as directed. 按要求辅助上级计划与执行食品的促销活动。 Maximizes revenue in the outlet by implementing upselling procedures. 通过实践产品推销技巧实现利润最大化。 Assists in monitoring and controlling the financial performance of the outlet controlling costs and expenses . 在成本与花销的控制等财务事项中发挥监督与控制的作用。 Assists in monitoring and controlling the hotel’s OE inventory and participates in inventory taking. 监督及管理酒店的盘点并积极参与盘点的具体工作。 Conducts frequent front and back of house checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming and manning levels are in order and takes appropriate action where necessary. 彻底并反复检查以确保运营的准备工作，服务程序，卫生情况，设备的维修及保养，员工形象及礼貌等就绪无误，若有缺失则立即采取行动。 Assists in the maintenance of efficient administration preparing and submitting reports on time as directed. 按照要求在保持高效的准备工作及及时总结报告中起到积极作用。 Assists in the selection, training and evaluation of subordinate employee. 帮助选拔，培训及评估下属员工。 Coaches, counsels, disciplines and develops subordinate employees . 锻炼,劝勉,规范及发展下属员工。 Handles customer complaints if possible, or reports them to manager.      尽可能处理客人的投诉，或向经理报告。

岗位要求：   1、50岁以下，女，身高1.60米以上，男，身高1.65米以上。 2、五官端正，大方得体，有亲和力，热爱服务行业。 3、有英文基础。 4、能适应倒班工作。   岗位职责：   为就餐的客人提供优质的服务和高雅、整洁的就餐环境。   员工福利： 1、免费工作餐及宿舍。 2、免费洗浴设施。 3、免费制服及制服清洗。 4、持续的员工培训。 5、丰富多彩的员工活动，如：员工生日会、新年联欢会等。 6、为员工缴纳五险一金。 7、每周双休 8、法定假日及带薪年假。