环境服务经理向综合服务总监汇报并负责整个环境服务部门的运作。提供并保持高质量的清洁和消毒场地,以超越客人的整体满意度。领导环境团队向所有员工提供明确的方向和标准。
The Environmental Services Manager
reports to the Director of Hospitality and is responsible for the overall operation
of the Environmental department. To provide and maintain a high quality of cleanliness
and sanitized venue to exceed guests’ overall satisfactions. Lead the
Environmental team with clear direction and standards to all of its associates.
主要职责How You’ll
Do It
运营 Operations
·
负责环境服务部门的日常运作和管理
Managing the daily operations of the environmental
department
·
确保员工随身配备日常工作所需设备及工具
Ensure that the associates are always equipped with
the necessary materials and tools to conduct their daily operational duties
·
查看当天信息并与团队分享当天的宴会,VIP,常客,同时与其他部门做好相应工作的对接
Review daily information, share on day events,
VIPs, return guests with the team and follow up with relevant department
·
建立完善的系统以监管部门目标的实现
Set up systems to monitor
departmental goals and objectives achievement
·
检查和评估场馆的整体状况和清洁度Inspect and
evaluate overall condition and cleanliness of the entire venue
熟知并掌握处理紧急情况程序,在发生实际紧急情况有能力够领导整个团队并应对Be
knowledgeable and skilled in handling emergency procedures and lead the
entire department in the event of actual emergency
·
场馆每周/月/季/年的清洁和维保计划的制定与实施
Weekly, monthly, quarterly,
annually cleaning & maintenance schedule and completion for the venue
·
配合食物安全经理执行/维护场馆卫生及环境消杀标准
Cooperate with Food & Safety
Manager to implement and maintain the hygiene and environmental sanitize
standards of the entire venue
·
负责部门经营器具/设备维护及管理
Responsible for the
maintenance and management of departmental operating equipment/tools