FourSeasons is powered by our people. We are acollective of individuals who craveto become better, to push ourselves to newheights and to treat each other aswe wish to be treated in return. Our teammembers around the world createamazing experiences for our guests, residents,and partners through acommitment to luxury with genuine heart. We know that thebest way to enableour people to deliver these exceptional guest experiences isthrough aworld-class employee experience and company culture.
四季酒店的动力来自于我们的员工。我们是一个渴望变得更好的集体，不断将自己推向新的高度，并以我们希望得到的回报来对待彼此。我们遍布全球的团队成员以真诚之心，致力于打造奢华体验，为我们的客人、住户和合作伙伴创造令人惊叹的体验。我们深知，让我们的员工为宾客提供这些非凡体验的最佳方式就是世界一流的员工体验和公司文化。
About FourSeasons Hotel Hangzhou at West Lake
关于杭州西子湖四季酒店
Pagoda-stylepavilions rise amidst exquisite gardens and ponds. With personalizedhospitality, Four Seasons provides an unrivalled experience of China’s timeless beauty. Four Seasons Hotels andResorts is aworld-leading luxury hotel management group. As a key member ofthe group, FourSeasons Hotel Hangzhou at West Lake has been awarded the greathonor of a five-star hotel in Forbes Travel Guide 2016 to 2023. As the ancientsaying goes, “In the universe, there is heaven; on earth, there isHangzhou.”Set along the banks of the fabled West Lake,our hotel is a tranquil enclavewoven with ponds, courtyards surroundingpicturesque Chinese gardens, willowtrees and mist-covered lagoons. Walk toviews of mountainpeaks, ancient temples rising from the greenery or the verywaters that haveenchanted poets, explorers and emperors for centuries. Startwith a cup ofLongjing tea in our Lobby Lounge before picking up your bicyclesand heading outto explore the city, then come back for a soothing treatment inourchinoiserie-filled Spa, followed by dinner in one of Jin Sha’s private-diningrooms.
宝塔式的亭台楼阁掩映在精致的花园和池塘之中。四季酒店以个性化的待客之道，为您带来无与伦比的中国永恒之美体验。四季酒店及度假村是世界领先的豪华酒店管理集团。作为该集团的重要成员，杭州西子湖四季酒店荣获《福布斯旅游指南》2016 至2023 年度五星级酒店的殊荣。古人云：“上有天堂，下有苏杭”。我们的酒店坐落于传说中的西湖之畔，由池塘、庭院、如画的中式园林、柳树和薄雾笼罩的泻湖交织成一片宁静的飞地。步入酒店，映入眼帘的是层峦叠嶂的山峰、绿树掩映中拔地而起的古寺，以及数百年来令诗人、探险家和帝王心驰神往的湖水。客人可以先在大堂酒廊品尝一杯龙井茶，然后骑上自行车去探索这座城市，最后在充满中国风情的水疗中心享受一次舒缓的理疗，然后在金沙的一间私人餐厅享用晚餐。
What you willdo:
岗位职责：
The ability toexecute all tasks of each steward position in the department.
执行完成所有相关管事部的事宜。
The ability to supervise and coordinate the activities of all stewards/causallabor to ensure the smooth and efficient operation of the department.
监管及协调管事员及外包员工的工作，确保部门高效平稳的运行。
The ability to ensure the proper use of and preventative maintenance of allmachinery and equipment used by the Stewarding department.
正确的操作及维护所有管事部设备。
The ability to ensure the neatness, cleanliness and order of all kitchens, backof the house areas, storage areas, employee dining room, Stewarding Departmentmachinery, compactor room, carts and tables through constant monitoring and avigorous cleaning schedule.
合理安排清洁时间，确保所有厨房，后台区域，存储间，员工食堂，管事部设备，垃圾房，推车和餐桌的整洁。
Ensures the operating equipment (table top- small wares) / machinery / kitchenequipment are cleaned and handled in a proper way in order to prolong its use.
确保所有管事部营运设备，厨房设备的清洁和正确操作，以延长它的使用寿命。
Participate in inventory and breakage prevention control.
负责盘点及破损率的控制。
Shares responsibility for keeping all operating equipment clean and in goodworking condition.
负责所有营运设备的清洁和维护工作。
Ensures all F&B outlets are well equipped (sufficient / not overstock), andall equipment are handled properly in the daily operation.
确保所有餐厅有足够的库存/不过量，确保所有设备的日常运作。
The ability to maintain controls against theft and waste.
管理财物，防止偷窃及浪费。
The ability to assure proper sanitation and hygiene techniques as well as themovement of garbage throughout the hotel.
正确进行卫生及消毒，负责全酒店的垃圾清理。
The ability to handling and storage of all detergent and chemicals forcleaning.
正确使用和存储所有清洁剂和清洁用化学药剂。
The ability to ensure that all operating equipment are in good workingcondition, properly stored and keep good control of par stock.
确保所有管事部营运设备的正常运作；正确的存储及控制存储量。
The ability to maintain the wash ware operation to ensure proper supply ofcleaned silverware.
确保清洗碗碟机设备的正常运作。
The ability to control breakage and lost of all small ware.
控制破损率。
The ability to inspect garbage containers regularly.
定期检查垃圾桶。
The ability to assist in setting up and carrying out inventories.
协助盘点及存储运输各类物品。
The ability to assist in maintaining all kitchen equipment and dish machines inproper working order; ensures and controls usage of cleaning supplies andmaintain handwashing facilities in kitchens.
确保所有厨房设备及洗碗机的正常运作；控制所有清洁剂的使用量，确保厨房区域洗手设备的正常运作。
The ability to store, stock, inventory, collect, wash and restock china,silver, glass and other equipment in designated areas of the hotel according toa predetermined par stock.
根据库存量，存储，进货，盘点，收集，清洗，补货所有瓷器，银器，玻璃器皿及其他相关酒店设备。
The ability to work closely with the Culinary, Director of F&B, andDirector of Banquet Services to coordinate banquet activities including anadequate supply of small ware for banquet set-up, the preparation and distributionof coffee, hot water, condiments, etc., the dish-up and delivery of food to theproper location, and the delivery of unused food items to the kitchen.
协助厨房餐饮部总监，宴会销售总监确保向宴会供应足够的器皿，准备及合理分配咖啡，热水，调料等。协助将食品运至指定处，同时将不需要的食品运回厨房。
What you bring:
岗位要求：
Education 教育水平：
High schoolorabove degree or equivalence
高中以上或同等学历。
Experience 工作经验：
Minimum 2years’ experience in related position with Four Seasons or otherorganization
至少2年于四季酒店或国际五星级酒店同等职位工作经验。
SkillsandAbilities 技能及能力：
Being calmandpatient and be of service passion. Team player. Being fair and responsible.Bepassion and love working.
冷静耐心，具备服务热情。有强烈的事业心与责任心，具备团队精神，秉公办事。
Be familiarwithcomputer software including Microsoft, CAD. Be of excellent businesswritingskills.
Being calmandpatient and be of service passion.
冷静耐心，具备服务热情。
Goodoralcommunication skill in Chinese.
良好的中文口头沟通能力。
Good knowledgeofWord, Excel and PowerPoint
熟知电脑操作及办公软件应用。
Logic, eyefordetails, approachable and willing to help
逻辑性强、注重细节、平易近人及乐于帮助他人。
What we offer:
岗位待遇：
CompetitiveSalary,wages and benefits
具有竞争力的薪酬和福利 。
ExcellentTrainingand Development opportunities
良好的培训和发展机会。
ComplimentaryAccommodationat other Four Seasons Hotels and Resort
在其他四季酒店和度假村免费住宿。
ComplimentaryDryCleaning for Employee Uniforms
免费干洗员工制服。
ComplimentaryEmployeeMeals
员工免费工作餐。
Employeeserviceawards
员工服务奖。
Employeeactivities
员工活动。
Schedule &Hours:
岗位时间：
This isafull-time position
这是一个全职职位。
The workinghourswill primarily be early mornings and days, during weekdays and weekends.
工作时间主要是清晨和白天、工作日和周末。
