§ 按照制定的计划时间表开展客房服务和维护保养工作并高质量的完成工作。
Carries out guestroom servicing/ maintenance works according to the established schedule and high quality of finishing work.
§ 操作指派的机械设备或者主机房，确保按照营业要求持续不断的有效运作。
Operates assigned machines/ equipment or “Primary Plant” as to provide continuous and consistent utilities required for operations.
§ 根据既定的政策程序，处理所有燃料的运送、确认、储存和使用。
Handles the verification, storage and utilisation of all fuel deliveries to the premises as per the established Policies & Procedures.
§ 运用正确的工具和物料完成工作。
Maintains trolley with proper tools and materials to complete duties.
§ 立即报告领班工作中遇到的困难。
Reports immediately to Team Leader any difficulties in completing jobs.
§ 维护和确保所有的工具和设备始终处于正常而有序的状态。
Maintains and ensures all tool and equipment are in good order at all times.
§ 保持所有工作区域的清洁卫生，并且高于客房标准。
Maintains the cleanliness and high housekeeping standards in all works areas.
§ 根据分配进行特殊工程项目。
Carries out special projects as assigned.
§ 开展并完成所有的维护保养工作，尤其关注与顾客密切相关的工作。
Carries out and completes all maintenance requests on time and pays particular attention to guest related jobs.
§ 确保工程部储物室的物资存货充足，并严格控制材料和库存的消耗。
Maintains the Engineering store and keeps close control on consumption of material and inventory.
§ 将零件及消耗品采购申请提交领班/工程师。
Submits request to the Team Leader/ Engineer for the purchases of parts and consumables.
§ 密切监督所有消耗，确保酒店所有部门能源的合理利用。
Assists in monitoring and controlling all utility consumption ensuring optimum energy usage by all departments of hotel.
§ 协助监控所有设备效能，为节能减少损耗提供建议。
Assists in monitoring energy efficiency of all equipment; makes recommendations and advises for energy saving to reduce wastage.
§ 将所有运营设备的操作手册和备用零件的清单保存于库房。
Keeps manuals and spare parts list of all operational equipment in library.
§ 始终严格遵守所有的安全规则。
Strictly adheres to all safety regulations at all times.
§ 根据核准的功能请求表，协助处理其它部门的特殊要求。
Provides Engineering assistance for all special request from other operation departments as per approved function request sheets.
§ 严格遵循所有工作区域的清洁程序，在工作中注意保护周围环境。
Strictly adheres to the cleanliness of all work area, protecting the surroundings when executing jobs.
§ 一旦发现与设备及安装有关的安全反常现象，报告领班和工程师。
Reports any abnormal conditions noticed at any time in line with safety related equipment or installation to Team Leader/ Engineer.
§ 将所有用完的工具归还到工具箱或仓库，作好工具的归位工作。
Returns and keeps all tools and equipment in designated cabinet or store after use.
§ 确保部门的服务一贯按照部门营运手册的标准，高效、一致和礼貌的完成。
Ensures services provided by Engineering are always available and are always carried out to defined standards with the utmost efficiency, consistency and courtesy as detailed in the Department Operations Manual.
§ 按要求出席所有会议并作出贡献。
Attends and contributes to all Meetings as required.
§ 确保始终提供礼貌和专业的服务。.
Provides courteous and professional service at all times.
§ 礼貌而高效的处理客人和员工询问，对不能立即解决的投诉和问题进行汇报。
Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
§ 了解关于员工及行业关系的法律、法规，理解并严格遵守员工手册中的规章制度，及酒店关于防火、卫生、健康和安全的制度。
Is knowledgeable in statutory legislation in associate and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Associate Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.
§ 确保高标准的个人形象和仪容仪表。
Ensures high standards of personal presentation & grooming.
§ 与客人和同事保持基于良好工作关系的接触。
Maintains positive guest and colleague interactions with good working relationships.
§ 参加所有的核心培训和相关的技能培训。
Attends all Core training and related skills training.
§ 协助保障顾客和酒店财产的高度安全。
Assists in maintaining a high level of safety and security for guests and hotel property.
§ 必须完全熟悉所有的安全出口、紧急电话号码和设施。
To be fully conversant with all fire exits, emergency telephone numbers and facilities.
§ 根据酒店、行业和公司的指引，回应需求、改变，执行任何合理的任务及额外职责。
Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.
