Handle all bookings with details and accuracy 详细并准确的处理所有预订 Work with Front Office closely to make sure clients are served with detailed attention 与前台部紧密合作，确保客人享受到最周到的服务 Assist Management in increasing the Hotel’s profitability 协助酒店管理层增加酒店的利益 Manage reservation team and motivate staff for best performance and help to develop skills for all staff within the section. 管理预定队伍并激发员工创立最佳业绩，帮助员工提高职责范围内的工作技能 Supervise and lead reservation staff in providing the most efficient and pleasant services 监督和领导预订员工提供最有效率和令客人满意的服务 Establish good public relations with all guests 同客人建立良好的公共关系 Prepare timetable planning and schedule days off for all Reservations staff 为所有的预订部员工准备工作时间和日程表