job overview职位概述
Assist the Engineering superior with
general hotel and building maintenance and ensure that work is completed to a
high standard within your established trade which meets the needs and
expectations of your customers.
协助工程主管负责整个酒店及大厦的维修，确保在你的专业领域中高标准完成工作并满足客户的需要和期望。
At InterContinental
Hotels & Resorts® we want our guests to feel special,
cosmopolitan and In the Know which means we need you to:
· Be charming by being approachable, having confidence and showing respect.
· Stay in the moment by understanding and anticipating guests’ needs, being attentive
and taking ownership of getting things done.
·
Make it memorable by being knowledgeable, sharing stories and showing your style to
create moments that make people feel special.
在洲际酒店及度假村®，我们希望宾客感觉风格独特、时尚现代和深入洞悉，这意味我们需要你：
· 亲切、充满自信、体现尊重来展现富有魅力的你。
· 理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好，保持专注当下。
·
见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻，做到令人难忘。
Duties and
Responsibilities工作职责
Financial
Returns:财务回报：
·
Attend
PMM work in the guest room
·
负责客房内的PMM工作
·
Attends to repairs and painting
of all surface walls, floors, facades, ceilings and equipment both indoor and
outdoor with either enamel or emulsion paint as required to match existing
finish..
·
负责维修及所有墙面，地板、外墙、天花板和设备的内外瓷漆或乳胶漆的上漆，以配合现有的未道漆。
·
Attends to varnishing items
such a doors, windows, timber panels and furniture.
·
负责门，窗，木材板和家具物品的上漆。
·
Responsible for preparation of
all surfaces prior to painting or varnishing.
·
负责所有表面在油漆或上漆之前的准备工作。
·
Carries out spray painting of
equipment, furniture or related surfaces as required.
·
根据要求进行设备，家具或相关表面的喷漆。
·
Attends to repairs of damaged /
cracked surfaces which may include concrete, plastering, stonework, block work,
wall and floor ceramic tiling and marble works.
·
负责维修损坏/破裂的表面，其包括混凝土、抹灰、石雕、预制切块体、墙壁和地板瓷砖及大理石制品。
·
Attends to repair /
installation of vinyl floor tiles, false ceilings.
·
负责维修/安装乙烯塑料地板，假天花板。
·
Attends
building repair and maintenance work in the Hotel premises including any new
additions / extensions to the Hotel or any other properties maintained by the
Hotel.
·
负责酒店内的维修工作，包括酒店的任何新的补充/扩展或酒店维修的任何物业事项。
·
Participates
in Hotel Energy Conservation Program.
·
参加酒店节能计划。
·
Use initiative and foresight to
undertake tasks outlined within the preventative maintenance program without
the direction of the Shift Engineer/Chief Engineer.
·
在没有当班工程师/总工程师指导的情况下，主动并预见性的着手于预防性维修计划中规定的工作任务。
People:员工团队：
·
Attend all on job training in
accordance with the departmental standards and procedures
·
根据部门标准及流程，参加所有的在岗培训
·
Attend
all types of various technical skill training
·
参加各种类型的技术和技能培训
·
Ensures
that house rules are followed and obeyed.
·
确保遵守酒店的规定。
·
Ensures
punctual attendance and adherence to duty schedules by all subordinate staff.
·
确保所有的下属员工按时上班并遵守工作时间表。
·
Ensures
that personal grooming and hygiene standards are being observed. Does spot
checks in the morning.
·
确保检查个人仪容仪表和卫生标准。上午进行抽查。
·
Ensures
all Engineering Standards and Procedures as issued from time to time are
followed.
·
确保随时签发的所有工程标准及流程得以遵守。
·
Insure
Hotel Rules and Regulations are fully followed, avoid any of the followings, but not limited to:
·
确保完全遵守酒店的规章制度，避免以下的任何情况发生，但不限于：
1 Sleeping whilst on duty
当班时睡觉
2 Late arriving at beginning of shift
上班迟到
3 Early departure at the end of the
shift
早退
4 Not following up on guest
complaints
不跟进客人的投诉
5 Not adhering to grooming standards
不遵守仪容仪表标准
Guest
Experience:宾客体验：
·
Complete all work orders
related interior decoration as requested by hotel various departments to meet
customer requirements
·
完成酒店各个部门要求的与室内装修有关的所有工作单上的任务，以满足客人的需求
·
Interacts
and cooperates with Hotel guests and outside contractors as necessary or
directed by superior.
·
必要时或在主管的指导下，与酒店客人及外部承包商沟通合作。
·
Interacts
and cooperates with other departments when necessary to provide additional or
specialized services for functions, promotions and festivities.
·
必要时与其他部门沟通合作，为宴会、促销及节日提供额外或专门的服务。
Responsible
Business:企业责任：
·
Demonstrate Awareness
of IHG Personal Protective Equipment (PPE)
policies and procedures and ensure all procedures are conducted safely and
within PPE guidelines and ensure your direct reports do the same
·
体现对IHG个人防护装备(PPE)政策和程序的了解，确保根据PPE原则，安全的执行所有的程序并确保你的下属同样执行。
·
Be aware of duty of care and
adhere to work place health and safety related various IHG policies and
procedures
·
了解关注职责并遵守各种IHG政策及程序相关的工作场所的卫生与安全
·
Be familiar with property
safety, first aid and fire and emergency procedures and operate equipment
safely and sensibly
·
熟悉物业安全，急救和消防应急程序，安全而合理的操作设备
·
Initiate action to correct a
hazardous situation and notify supervisors of potential dangers
·
主动改正危险情况并将潜在的危险通知主管
·
Log security incidents and
accidents in accordance with hotel requirements
·
根据酒店的要求，记录安全事件及事故
·
Ensures
that the work shop and related areas are kept in a clean and tidy condition.
·
确保工作间和相关区域的整洁状况
·
Complies
with Hotel's Health, Safety & Hygiene Policy..
·
遵守酒店的健康、安全与卫生政策。
Perform other duties as assigned by
superior.
履行上级分派的其他职责。
aCCOUNTABILITY责任
This is the top
Maintenance/Engineering job in a large full-service, luxury, resort, or major
flagship hotel with multiple sites and facilities, a number of major outlets,
high volume catering and convention facilities, and a large number of VIP and
key guests
这是大型全服务式、豪华型、度假型或大型旗舰酒店中与维修/工程相关的一个重要职位，酒店拥有多样化的场所和设施，众多大型餐饮设施，大规模的宴会和会议设施，以及众多贵宾和重要客人。
QUALIFICATIONS
AND REQUIREMENTS任职要求
Obtain vocational training plus 2 years of
experience in any types of interior decoration work and prefer 1 year in hotel
experience, or an equivalent combination of education and experience.
Professional certification and license if required by law.
获得职业培训以及2年在任何类型的室内装修方面的工作经验，有1年酒店从业经验者优先，或同等的教育和工作经验。持有法律规定要求的职业资格认证和许可。
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