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薪资: 面议 经验:5年以上 企业类型:国际高端酒店/5星级
地区:江苏-徐州 食宿:提供食宿

监督所有的酒店职员做到传递品牌的承诺,和时时刻刻提供客人卓越的服务。当必要时,提供正面和有建设性的反馈给与各部门主管。To monitor all hotel employees deliver the brand promise and provide exceptional guest service at all times, providing positive and constructive feedback as necessary to the respective Head of Department.保证销售人员对其他的部门的内部客人也要提供适当的优质服务。To ensure Sales employees also provide excellent service to internal customers in other departments as appropriate.以礼貌和有效的态度处理所有客人和内部客户的投诉和质询,跟进并确定问题被满意地解决。To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.经营所有酒店品牌销售,议定于酒店的年度销售计划,进而执行和维持酒店品牌的定位和理念。To manage all the hotel sales brand contacts, to enforce and maintain the hotel’s brand positioning and concept, agreed upon in the hotel’s Annual Business Plan.准备利用和更新年度销售计划,细分到必要的部门。To prepare, utilise and update an Annual Sales Plan, broken down as necessary by division and/or department.管理所有的销售战略战术行动的执行,依照Smart Selling的方法,建立一个能够完成销售指标的强大而训练有素的销售团队。To manage all sales strategy, tactics, and action implementations, complying with the Smart Selling approach, in order to create a strong and disciplined sales team who achieve their sales goals.为了作出有效的销售决定, 将执行市场策略工序,以扩大有效力的销售数据,包括酒店COGNOS,市场整合,竞争对手情报和DELPHI/FIDELIO宴会场地管理系统。To implement the strategic marketing process, maximising the available sales data including hotel Cognos, Marketing Portal, Competitive Intelligence, and Delphi/Fidelio Events system in order to make sound decisions.为了要确定酒店的市场销售保持竞争的优势,持续的监控和评估地方,国内和国际的市场趋势,以及酒店竞争对手的销售状况。To constantly monitor and evaluate local, national and international market trends, and the competitor hotels’ sales initiatives, in order to make sure the hotel’s marketing and sales remain competitive and cutting edge.通过市场策略经理所提供的销售客户分析评估,开发销售价格,客房数量,和销售人员的资源分配。To manage all key sales accounts and groups, to evaluate them based on sales account analysis prepared by Marketing Manager – Strategy / Marketing Analyst, and to develop strategies for pricing, inventory, and sales resource allocation.

薪资: 1万-2万 经验:5年以上 企业类型:国内高端酒店/5星级
地区:全国-全国 食宿:提供食宿

工作职责:1、制定和执行区域大客户部各行业客户(政、军、企事业单位、500强企业、事务所、商务公司、旅游业、金融业、地产业、信息、高科技、教育与培训等企业)的年度和月度销售目标、策略和计划,组织产品的销售工作。2、进行大客户开发,重要项目谈判,确保客户合作关系的建立和大客户销售合同签订。任职要求:1、大专以上学历,具有3年以上中档品牌或高星酒店销售经验,有丰富的区域大客户开发经验;2、熟悉大客户项目开发流程,有一定的政企招投标工作经验;渠道资源为商务客以及会务客资源为主流;3、形象气质佳,综合素质好,具备优秀的沟通谈判能力;4、对销售工作充满激情、责任心强,抗压能力强,有强烈的成就动机。

薪资: 6.5千-8.5千 经验:5年以上 企业类型:国际高端酒店/5星级
地区:江苏-徐州 食宿:提供食宿

 系统而有效地拜访范围之内的关键客户,把所得的发现和机会整合成报表并上交给销售部总监。Systematically and efficiently calls on Key Accounts within location and reports findings and opportunities to the Director of Sales.预先调查和锁定关键客户,利用Fidelio销售和宴会数据库制定适合而有效的销售策略,从而扩大酒店的市场份额。Pre-qualifies and targets Key Accounts, utilising the Fidelio Sales & Catering database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share.确保在销售工作中,通过销售电话和书面沟通体现酒店的高水准。Ensures a high level of exposure for hotel through direct sales solicitation of telephone contact and written communications.专业地进行日常电话销售,寻求并确定新的商机。Professionally conducts routine telemarketing activities to identify new accounts.定期进行市场调查和竞争对手的调查。Conducts regular Market Surveys and Competitor Researches.参考报纸、商业杂志和其他的出版物,从而获取会议和活动的相关信息。Consults newspapers, trade journals, and other publications to learn about conventions and social functions.通过罗列信息,如组织者的姓名和会议计划等,编辑商机文件,用于酒店推广。Organises prospect files by listing information, such as names of officials and plans for conventions, to be used for promotional purposes.指导销售部人员参与和旅行社、商业和社会团体间的商务信函和联系。Directs Sales associates engaged in preparing promotional correspondence with travel bureaus, business and social groups.同部门主管协商讨论,并制定获取生意的计划。Confers with Department Heads to discuss and formulate plans for soliciting business.联系并向组织者的行政人员解释酒店提供的服务和设施,从而获取生意。Contacts executives of organisations to explain services and facilities offered by hotel and to solicit their business.确保部门的服务一贯按照部门营运手册的标准,高效、一致和礼貌的完成。Ensures services provided by the department are always available and are always carried out to define Standard with the utmost efficiency, consistency and courtesy as detailed in the Department Operations Manual.

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