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列表 明细
薪资: 面议 经验:3年以上 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:食宿情况

 1.Assist the Chief Concierge to handle and arrange the daily routine.协助礼宾司处理和安排日常工作。2.As a trainer to train and coach all new associate according to hotel policy and SOP.根据酒店的政策和标准操作程序培训和指导员工。3.To drop off and collect guests in the hotel buggy according to the standards and procedures of the hotel. 根据酒店标准程序,服务客人上下电瓶车。4.To deliver newspapers and messages to guests villas, and to deliver and collect luggage in a timely and efficient manner.  递送报纸及信息给客人别墅中,并且能高效及时提供递送行李服务。5.To load and unload cars on arrival and departure of guests, and assist guests entering and leaving the vehicles. 客人到来,离开时,装卸好行李,并且协助客人上车下车。6.To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service.通过提供高效,友好,体贴的服务确保达到或超越顾客期望值。7.To check the lobby helping to keep it clean and tidy and report any defects.确保大堂的整洁并报告一切缺陷。8.To check the hotel buggies making sure they are clean and in good working order. 检查酒店所有电瓶车,保证它们是干净的并且是在良好运行状态下。9.To supervise the traffic at the port. 监督车辆都在车辆门道。10.Answers guest inquiries by providing accurate and appropriate information.   提供准确的信息以便解答顾客的问询。11.Handles customer complaints if possible, or reports them to supervisors.      处理客人投诉或向上级主管报告。12.Must be visible in the lobby during busy periods (check-in/out, high occupancy).在繁忙时段必须在大堂坚守自己的岗位(抵离时间,高住房率)。13.Ensure each shift complete the checklist according to the standard.确保各班次工作都按照标准完成。14.Work together with Tour and Trek to complete the yearly transportation and tour revenue budget.配合旅游部完成旅游和用车的预算。

薪资: 4千-5千 经验:3年以上 企业类型:国内高端酒店/5星级
地区:北京-朝阳区 食宿:提供食宿


薪资: 面议 经验:2年以上 企业类型:国内高端酒店/5星级
地区:海南-三亚 食宿:提供食宿


薪资: 2千-3千 经验:不限 企业类型:国内高端酒店/5星级
地区:海南-三亚 食宿:提供食宿

1、Assist with heavypackages, coats, suitcase, etc.? beingalert to give assistance courteously and quickly, before having to be asked. 及时有礼貌地迅速地在客人请求之前, 协助其搬运重量包裹,外衣,手提箱等等。 2、Maintain awillingness to please attitude and give undivided attention to any approachingguest. 积极主动地接近客人以及为客人提供帮助。 3、Adhere to guestchecking in and checking out procedures pertaining to baggage handling. 遵守客人登记入住和退房程序。 4、Welcome guests atthe main entrance, offering the greeting appropriate to the time of day takingparticular note of repeat guests and Priority Club members. 在主要入口处迎接客人并向客人问好, 在适当的时候记录回头客人和贵宾。 5、Assist arriving anddeparting guests by opening and closing car and taxi doors. 协助抵达客人和离店客人开或关车门。

薪资: 面议 经验:5年以上 企业类型:国际高端酒店/5星级
地区:海南-三亚 食宿:食宿情况

 Job Summary – (Role Summary) 工作概述﹣(职位概述)1. Oversees and directs all aspects of the Bell service operations.监督和指导行李服务的各方面工作。2. Lead the coordination of any guests’ needs, special requests, and inquiries to ensure superior service and value for our guests.领导协调客人的需求,特殊要求和请求来确保为客人提供卓越和超值的服务。Required Skills 技能要求 1. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。2. Good writing skills.具有良好写作技能。3. Proficient in the use of Microsoft Office and Front Office System.熟练使用微软办公软件和前台系统。4. Problem solving, motivating, organizational and training abilities.具有解决问题,推理,号召,组织和培训能力。 Qualifications学历 1. Diploma  in Hotel Administration, Hotel Management or equivalent.具有酒店行政管理,酒店管理或相关的大专学历。Experience 经验 1. More than 3 years experience in concierge or related discipline with 6 months in a supervisory capacity, or an equivalent combination of education and experience.  拥有3年以上酒店礼宾服务工作经验,包括6个月管理经验,或与此相当的教育和相关工作经验结合的背景。

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:海南-三亚 食宿:提供食宿

1.对酒店的所有客户和客人提供礼貌专业的服务2.协助客人入住和离店3.提供客人感兴趣的事情,如酒店服务、本地风景区、餐厅、医生、观光点等。4.确保所接受的行李和包裹的安全,并有正确记录1.Provides courteous and professional services to both guests and customers of the Hotel.2.Coodinates guest arrivals and departures.3.Provieds information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any information likely to be of the interest to guests.4.Accepts luggage and parcels of safekeeping and ensure that at all times it is recorded properly.

薪资: 2千-3千 经验:不限 企业类型:全服务中档酒店/4星级
地区:海南-三亚 食宿:提供食宿


薪资: 面议 经验:2年以上 企业类型:国内高端酒店/5星级
地区:海南-三亚 食宿:提供食宿


薪资: 面议 经验:不限 企业类型:企业类型
地区:海南-三亚 食宿:提供食宿

JOB SPECIFICATION:1.Demonstrated excellent communication and hospitality skills.2.Minimum1 year experience in FO3.Good knowledge of Conversational English 

薪资: 2千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:海南-三亚 食宿:提供食宿

 Greeting Guests.欢迎客人Organize the transports of luggage.组织行李运送。Supervise grooming and appearance of the concierge team.监管礼宾部团队的仪容仪表。Report any unusual situations to the Front Office Manager向前厅经理报告一切不正常情况。Instruct and give clear directions to guests as requested给客人指导并给予清晰地方向。Negotiate best rates for hotel guests为酒店客人协商最优惠利率。Ensuring a relational and smooth work sequence at all times.确保相关工作顺利进行。Any other duties, which may be assigned to you from time to time as directed by Front Office Manager.其前厅经理随时分配给您的职责。Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.根据酒店运营需要可以随时添加其他责任和任务。

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:海南-三亚 食宿:食宿情况

岗位职责/职位描述MAJOR RESPONSIBILIES 责任概要 :    1.        To serve as the main point of contact for all guest requests and needs.作为处理所有客人需求的主要服务中心。2.        Be responsible for answering calls in order, recording the guest requestand then pursuing the issue to a resolution.  按规定接听电话,记录客人的要求然后尽快完成。3.        Exhibit courteous hospitality at all times and fully own the guest issue.在处理客人要求的过程中须始终保持礼貌的态度。4.        Be proactive in every area including offering additional services when incommunication with the

薪资: 2千-3千 经验:不限 企业类型:精品酒店
地区:海南-三亚 食宿:提供食宿


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