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In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
当经理不在期间,制作当班见报,确保其知道酒店的活动和操作要求。
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Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
当班期间尽量解决顾客的不满,并将所有的不满之处记录在案以备今后的提高。
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Supervise cash handling and banking procedures
监督现金收支和储蓄程序。
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Prepare daily banking and cash flow reports
准备每日储蓄和现金收支广告。
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Establish and instruct staff in cash security procedures
建立和指导员工现金安排程序。
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Deal with irregular payments
处理非常规付款方式
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Supervise the maintenance of service equipment
监督服务设施的维护工作。
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Control stock and monitor security procedures
控制存货和监控安全程序。
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Assist with menu and wine list creation
协助制定菜单和酒水单。
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Supervise functions
监督各种仪式。
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Supervise outlet service
监督部门的服务。