In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
在经理缺席时进行交接班说明,确保了解酒店的活动和运营要求。
Prepares, cooks, serves and stores the following dishes:
进行以下菜肴的制作、烹饪、上餐和存储工作:
Appetizers, Savories, Salads and Sandwiches
开胃菜、小菜、沙拉和三明治
Applies organization skills for mise en place
在开餐准备工作中发挥组织能力
此岗位为:西厨房主管/领班、饼房主管/领班、中厨凉菜主管及砧板主管
Job Purpose 职位描述
· The position is responsible for Contributes to guest satisfaction by
让客人满意
· Preparing "hot" and/or "cold" dishes in line with the superior's instructions
按照上级的指示准备“热”和/或“冷”菜
· Helping deliver dishes
协助传菜
· Respecting the food health and safety standards and procedures
遵守食品卫生与安全标准程序
· Participating in the effective management of raw materials
有效的管理原材料
Primary Responsibilities 主要职责
· Produces and presents the dishes for the section in line with the cooking instructions and processes defined by the hotel and brand.
根据酒店和品牌定义的烹饪方法和加工方式生产并呈现菜肴。
·May be asked to carry out some food preparation in the dining room in front of guests, depending on events or how the F&B offer is organized
视活动或餐饮提供方式而定,可能需要在客人面前在餐厅内准备食物。
·Ensures that dishes are well presented, of a high standard and at the right temperature
保证食物出品的高标准,并在正确的温度下完美呈现。
· Delivers dishes in good time to suit guests' wishes
在适当的时候提供菜肴以满足客人的愿望
· Depending on the hotel, may be asked to receive deliveries, check and store merchandise
依照酒店规条,可能需要收货、检查和储存货物。
Knowledge and Experience 知识和经验
· Vocational certificate or diploma in professional cuisine
持有烹饪专业资格证书
· 2 to 3 years of experience
2到3年的相关经验
· Acknowledged managerial skills
具有相关管理技能
· Perfect knowledge of HACCP guidelines
了解,熟悉HACCP知识
· Computer literate in the Windows environment
熟悉电脑操作知识
· Communication skills for all levels of talent/guests
具备一定的沟通技巧
· Interpersonal skills to deal with guests and talent issues
具备处理客人与人才关系问题的技巧
· Confidently able to resolve problems and make decisions
具备一定的决策能力、解决问题的能力
· Adaptable to use computer skill
具备电脑操作技能
Job Purpose 职位描述
Be responsible for managing VIP Group and Restaurant to deliver an excellent guest service while training talent and working within budgeted guidelines.
负责管理VIP团队及餐厅运营,为客人提供优质的对客服务,培训人才并在既定指导方针下开展工作。
Primary Responsibilities 主要职责
· Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
与所有的酒店客人建立并保持积极的关系。
· Take action to address these needs in order to exceed their expectations.
努力去预知客人需求以便满足并超出他们的需求。
· Create a positive hotel image in every interaction with internal and external customers.
在与国内外的客人交流时,努力保持酒店的正面形象。
Knowledge and Experience 知识和经验
·Good oral and written communication skills
良好的口头及书面沟通能力
· Min 2-year experience in hotel engineering operation in similar capacity, preferably with international hotel chain
至少2年酒店相关运做经验,最好具有国际连锁酒店工作经验
· Associate degree or above
全日制大专(含)以上学历
·Experienced in all aspects of restaurants service
餐饮服务的各方面丰富经验
Job Purpose 职位描述
Be responsible for managing Restaurant/bar to deliver an excellent guest service while training talent and working within budgeted guidelines.
负责管理餐厅,为客人提供优质的对客服务,培训人才并在既定指导方针下开展工作。
Primary Responsibilities 主要职责
· Responsible for guest satisfaction and serving food and beverages.
负责客人满意度和餐饮服务。
· Monitors and supervises flow of service at the assigned task.
监管和监督分配的任务的服务流程。
· Briefs personnel on preparations, service and content of menu items.
指导人员做好准备、服务和理解菜单的内容。
· Performs duties common to all waiters and other duties as may be assigned.
为所有服务员展示职责工作,如有安排,展示执行其他工作。
· Reports records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment to Superiors.
向上级报告的销售记录,客人投拆、解决办法及所涉及的人员或设备。
Knowledge and Experience 知识和经验
· Must be well-presented and professionally groomed at all times
始终保持良好和专业的形象
· Excellent leader and trainer with solid motivational and teamwork skills
优秀的领导者和培训师,具备良好的激励和团队合作能力
· Attention to detail and strong interpersonal skills to deal with diverse talent
注重细节,良好的人际交往能力,能够和不同的人才相处