Job Summary – （Role Summary） 工作概述﹣（职位概述） • Responsible for the pressing, dry cleaning and presentation of guests dry cleaning garments as well as hotel furniture and fittings as required 按要求对客人需要干洗的衣物进行熨烫、干洗和外观整理，并对酒店的家具和配件进行相关处理。 • Prepares guest pressing and dry cleaning as requested in accordance with hotel presentation standards 依照酒店外观标准，按要求为客人提供熨烫和干洗服务。 • Spot and dry clean all uniforms 对所有制服进行去渍和干洗。 • Sort articles to be dry cleaned into categories and performs dry cleaning function including: 将需要干洗的衣物进行分类，然后对其进行干洗，包括： o Uses all dry cleaning equipment 使用所有干洗设备 o Uses spotting boards 使用去渍台 o Attends to pre-coating and sledging 进行预涂和去污 • Sort articles for pressing into categories and performs pressing function including: 将需要干洗的衣物进行分类，然后对其进行干洗，包括： o Using pressing equipment 使用熨烫设备 o Use appropriate chemicals when pressing 在熨烫时使用合适的化学品 • Maintain chemical supplies 保证化学品的供应。 • Prepare requisitions for depleted supplies 对用尽的物品提出补充申请 • Check guest items on receipt for damage and record any findings 在接到客人衣物时检查有无破损，并对发现的结果进行记录。 • Maintains dry cleaning equipment in good condition and ensures regular servicing 保持干洗设备的良好状况并确保进行定期维修。 • Attends to outside customers and guests courteously, promptly while maximizing sales 对外部客户和客人提供及时礼貌的关照，同时尽力对他们做销售工作 。 • Maintains working area and equipment in proper state of cleanliness and repair 保持工作区域和设备得到良好的清洁和修缮 。 Reports guest complaints to superior immediately 及时向上级反映客户的投诉情况。 Complies with Hotel’s health, safety and hygiene policies and adheres to conduct personal grooming and hygiene standards 遵守酒店的健康、安全和卫生政策，并遵守个人仪容和卫生标准。 • Attends meetings and training sessions as required 按要求参加会议和培训活动。 Complete other responsibilities as assigned 完成分派的其它任务。