任职人员需为日本籍,可依法办理来华工作签证,日语母语,精通日本本土商务沟通。Oversee and manage all areas of the kitchen of Japanese kitchen and make final decisions on matters of importance.
监督和管理酒店日厨房的所有区域,并对重要的事情做出决定。
Under the direction of the general manager and within the limits of established Hotels Policies and Procedures, assists in the direction of all aspects of kitchen operations for Ziyun xuan qing hotel and the second phase project and also owner headquarter -culture center, furthermore support for Chinese kitchen for products. Manages all kitchen operations an emphasis on maintaining hygienic Standards and Practices, Staff Training, Overseeing the Preparation and Presentation. Meanwhile, as hotel have the second phase project, so also will prepare the second phase preopening items and also monitoring the second phase project in the future, we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect.
Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
在总经理的领导下,在酒店的规章制度范围内,管理厨房运营的一切工作包括紫云玄清酒店及二期项目的筹备及文化中心,和中厨的支持工作。管理两家酒店及文化中心的整个厨房的运作,注重保持卫生标准、员工培训,监督日厨房的出品。我们希望宾客感觉风格独特、时尚现代和深入洞悉,这意味我们需要你:亲切、充满自信、体现尊重来展现富有魅力的你。理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好,保持专注当下。见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻,做到令人难忘。
1. ADMINISTRATION 行政职责
a) Assist in co-ordinating the preparation of the departmental annual budget.
协助协调部门年预算的准备工作。
b) Assist in monitoring and controlling departmental cost on an ongoing basis to ensure performance against budget.
协助监督和控制部门在运作中的花费并确保根据预算做一切开支。
c) Assist in the preparation of the hotel strategic plan, goals program, and Food and Beverage Departmental Budget.
协助酒店的战略计划、目标及餐饮部预算的准备工作。
d) Attend hotel morning briefing and also have departmental briefing.
参加酒店层面的早会,同时每日组织部门会议。
e) Prepare the second hotel preopening items and also manage and monitoring the second hotel in the future.
准备二期项目的筹备及将来的运营管理的监督。
2. CUSTOMER SERVICE 宾客服务
a) Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
与客人建立保持良好的关系以便满足客人的需要。
b) Create a positive hotel image in every interaction with internal and external customers and take action to address these needs in order to exceed their expectations.
为了在客人心目中树立酒店良好的形象,及时采取行动满足这些需要以达到他们的期望。
c) Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs.
掌握酒店特别推销及活动以便为客人解释。
d) Implements procedures which enhance the guest experience.
执行能提高客人体验的程序。
3. FINANCIAL 财务职责
a) Work with Manager in the preparation and management of the department’s budget.
与经理共同负责部门预算的准备和管理工作。
b) Assist in co-ordinating the preparation of the departmental annual budget.
协助协调部门年预算的准备工作。
c) Assist in monitoring and controlling departmental cost on an ongoing basis to ensure performance against budget.
协助监督和控制部门在运作中的花费并确保根据预算做一切开支。
d) Assist in the preparation of the hotel strategic plan, goals program, and Food and Beverage Departmental Budget.
协助酒店的战略计划、目标及餐饮部预算的准备工作。
e) Work out the second hotel preopening budget according to existing situation and combine and merge with the existing hotel for the kitchen items (Ziyun xuan qing).
根据现有情况制定第二家酒店开业前预算,并将可合并的厨房设备与现有酒店合并(紫云玄清)。
4. MARKETING 市场营销
a) Evaluates local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s operations remain competitive.
不断评估当地、国内和国际市场趋势、供应商和其他酒店 / 餐饮企业营运状况以确保酒店自身经营状况保持竞争力。
b) Continuously seeks Marketing and Public Relations opportunities to increase awareness and ultimately business.
不断寻求市场和公关方面的机会以加强关注力并最终带来生意。
5. OPERATIONAL 营运职责
a) Ensures that minimum brand standards have been implemented.
确保酒店基本的品牌标准都要被贯彻执行。
b) Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
对于客户调查结果做出回应并落实相应的改善措施。
c) Works closely with other Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
以支持和灵活的态度与其他管理人员紧密合作,着眼于整个酒店的成功和酒店客人的满意度。
d) Ensures that kitchen employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
确保厨房员工以支持和灵活的态度和 “团队协作” 的精神与其他部门合作。
e) Ensures that kitchen storage areas are neat and organised, including the proper storage of props, and equipment.
确保厨房储存区域的整洁有序,包括对备品和设备的妥善储存。
f) Liaises with the Kitchen on daily operations and quality control and proper communication with service.
针对每日营运和质量控制与前场密切沟通。
g) Use one team for service two hotels as strategy target and monitoring and managing and also internal transfer from one hotel to second hotel upon guest requirements.
一个团队运营两家酒店将作为厨房的战略目标,监督及管理一个团队,在客情需要时做好内部的人员分配及调动。
6. PERSONNEL 人事职责
a) Oversees and assists in the recruitment and selection of all kitchen employees. Adheres to hotel guidelines when recruiting and uses a competency-based approach to selecting employees.
监督和协助所有厨房员工的聘用和筛选。在招聘时遵循酒店指示,在筛选员工时以能力为基础进行选择。
b) Oversees the punctuality and appearance of all kitchen employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.
监督厨房所有员工的守时性和仪容仪表,确保他们根据酒店和部门的仪容仪表要求身着正确的制服并保持高标准的仪容仪表和个人卫生状况。
c) Maximises the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.
经过适当的培训、指导和 / 或教导,通过提高每位员工的技能和能力发挥员工效能。
d) Conducts annual Performance Development Discussions with employees and to support them in their professional development goals.
与员工开展年度绩效发展面谈,支持他们的职业发展目标。
e) Assists in the development of Departmental Trainers through ongoing feedback and monthly meetings.
通过持续的反馈和月度会议来帮助部门培训员不断进步。
f) Plans and implements effective training programmes for employees in coordination with the Training Manager and Departmental Trainers.
与培训经理和部门培训员协调,为员工制定培训计划并落实有效的培训课程。
g) Oversees the preparation and posting of weekly work schedules, making sure that they reflect business needs and other key performance indicators.
监督每周工作时间安排的准备和发布,确保可以反映出营业需求和其他重要的业绩指数。
h) Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.
鼓励员工保持创新思维,认可员工对营运成果作出的贡献。
i) Supports the implementation of The People Philosophy, demonstrating and reinforcing Brand’s Values and Culture Characteristics.
支持落实以人为本理念,示范并加强品牌价值观和文化特性。
j) Ensures that all employees have a complete understanding of and adhere to employee rules and regulations.
确保所有员工完全理解并严格遵守员工守则。
k) Ensures that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
确保员工遵守所有与消防、防护和安全相关的酒店、公司和当地的制度、政策和规章。
l) Feedbacks the results of the Employee Opinion Survey and ensures that the relevant changes are implemented.
针对员工意见调查结果进行反馈并落实相应的改善措施。
7. OTHER DUTIES 其他职责
a) Is knowledgeable in statutory legislation in employee and industrial relations.
熟知与员工和行业相关的法律法规。
b) Exercises responsible management and behaviour at all times and positively representing the hotel management team.
在任何时间表现负责的管理和行为,并以积极的形象代表酒店管理团队。
c) Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the hotel's policies concerning fire, hygiene, health and safety.
理解并严格遵守员工手册中的规章制度以及涉及到消防、卫生、健康和安全的酒店政策。
d) Ensures high standards of personal presentation and grooming.
确保高标准的个人形象和仪容仪表。
e) Maintains strong, professional relationships with relevant representatives from competitor hotels, business partners and other organisations.
与竞品酒店、商业伙伴和其他组织的相关代表保持专业的业务往来。
f) Responds to changes in the F&B function as dictated by the industry, company and hotel.
根据行业、公司和酒店对于餐饮部职能要求的变化做出反应。
g) Attends training sessions and meetings as and when required.
需要时参加培训课程和会议。
h) Carries out any other reasonable duties and responsibilities as assigned.
执行分派的任何合理任务和额外职责。
i) Your JD would be updated base on needs. We would acknowledge the signed JD.
根据工作需要或工作调动您的岗位职责将会被调整,以签署版本为准。