确保所有密码口令符合酒店标准，保证离职员工信息在电脑系统中及时删除。 确保所有技术手册易于利用，当不用时安全的保存。 建立并保持电脑及相关设备清单。 确保所有电脑文件体系符合酒店胆敢整理规定， 即保存在指定位置。 确保每月更新运作手册并在财务部总监批准新文件后进行及时更新。 有礼貌,热情的提供专业技术给其他员工（内部客人）和其他部门员工。 礼貌有效处理客人和员工报告的问题，如果不能及时找到解决方案，应及时跟踪反馈。 确保新技术和设备良好的运行。 为内部及外部审计人员提供必要的技术支持。 检查每日系统运作工作，并报告异常发生的事情给电脑部经理。 协助授权使用者操作酒店的信息系统硬件，各种各样的电子元件，和帮助他们使用个人电脑。 确保所有信息系统设备的预防维护得以合适的执行。 对工作系统提供及时的帮助，并对工作设备进行及时的维修。 检查建立和补充信息管理手册以保证对任一信息系统的数据进行备份。 协助重建系统数据在硬件或软件失败时。 协助报告和定期更新所有软件错误和改进需求。

1.全面负责筹备期各项财务工作，准备相关预算，报告等工作。作为管理人员，对财务、行政及法规方面提出意见及建议。按照公司要求准备财务报告并提供经营趋势分析，弱点分析及应采取的正确措施。 2. 协助信息系统经理进行IT硬件设备的登记、编号等管理，以及软件License的管理 3. 确保成本控制经理每月进行食品、酒水和经营用品存货的盘点和计价。保证经营设备的盘点和计价每半年至少进行一次。 4. 完成公司领导交办的其他工作

· 通过信息技术的影响，培训和运作，保护和使酒店利益最大化； · 通过采购和对维护服务合同的协商最大限度的减少成本； · 寻找机会增加收入； · 确保任一系统用户权限开通前已被授权，每月审核用户使用报告，确保已被正确使用； · 负责及时准备和提交所有信息技术预算； · 根据已同意的计划，负责管理和控制所有信息技术费用； · 尽可能按照既定的标准，提供最好的信息技术服务； · 按希尔顿国际最低定义标准，执行和开发网络服务； · 按照定义标准，最低风险地解决客人的信息技术疑问，提高宾客满意度； · 向客人和业务服务交流和维持品牌标准； · 不断提升品牌和鼓励使用信息技术供应商的品牌并评估其执行情况； · 确定和保证所有酒店数据有所有权，确保数据被及时备份； · 按要求向其他希尔顿酒店提供信息技术支持，与其他酒店进行信息技术交叉培训； · 确保酒店数据的安全性与申明的标准和最好的实践一致； · 进入控制与陈述的标准和最好的实践一致，确保机房进出登记和安全； · 定期完成灾难恢复演练，使得各运营部门熟悉手工记账程序； · 完成和交流正常的信息技术自我评估； · 在区域信息技术副总经理同意的范围内，寻找，评估和执行本地方案； · 管理本地项目执行情况； · 沟通状态，风险，酒店管理和区域信息技术管理； · 坚持酒店安全制度、紧急情况处理规定和程序。

This role could be remote-based. To perform the role as IT support to the TMS hotels.  Ensure the consistency and quality in hotel IT operation and technical standards. Act as a Brand Hearted catalyst for organizational change process management and plays a leading role in promoting the IHG Ways of Working around our Winning Ways, Room to be yourself, and align with our Company Vision and Purposes to deliver our Brand Standards through our people in a responsible way. Your day to day Monitors various computer-related systems to ensure their normal functioning and serve operation departments. Report duty whenever required for problem-shooting. Resolve common issues faced by the customer by following a documented standard operating procedure (SOP) or scripts. Responsible for diagnosing, troubleshooting and resolving hardware and software failures, including operating system, application software, network equipment, etc. ‌ Communicate with users through telephone, Wecom, email and other means, provide remote assistance and technical support, to solve users in the use of IT equipment and applications in the process of the problem. ‌ Responsible for the daily maintenance and security management of the system, including virus protection, data backup, network monitoring, etc., to ensure the stable operation of the system and information security. Arranges proper maintenance of various computer-related equipment, including PC, printers, etc. Extends full support for various systems upgrade whenever required, including pre-installation liaison with suppliers, processing of training, installation etc. Works on shift duty as required. Performs any other duties as required by Hotel Management Team. Proactively participates in the GC P&T IT projects deployment in the assigned area for testing, coordination, and implementation. Provides the timely, accurate and detailed hotel IT status report for hotels in the assigned area. Provides professional support and training to hotel to make sure the brand standard compliance. Supports GC P&T team to deliver and demonstrate the best practices and enforce the IT standards at the hotels in the assigned area. Summarize typical problems and solutions to improve work efficiency. Be a creditable IT professional that is trusted by superiors, colleagues, and the subordinates.   What we need from you  College or above Diploma or Vocational Certificate in Computer Science or Information Technology or related field Minimum 3 years hotel IT related experience or an equivalent combination of education and work-related experience Professional knowledge and skills required for the job Good team player, proactive, self-motivated, responsible, hardworking and able to work under pressure. Strong analytical and problem-solving skills Good patience and sense of service Familiar with hotel operations Excellent written and verbal communication skills Strong learning ability, able to solve some technical or unexpected problems independently Recognize the need for continuous renovation and make adjustment based on the changes needed.