Responsible for daily pet care routines, including feeding, grooming, hygiene maintenance, health observation, and interactive companionship.负责宠物日常照护工作，包括喂食、清洁护理、健康观察及陪伴互动。
Follow established pet care procedures, respond to common pet conditions (e.g., mild stress or minor abrasions), and report situations in a timely manner.按照既定护理流程操作，应对宠物常见状况（如轻微应激或皮外伤），并及时上报相关情况。
Maintain effective communication with pet owners, understand their needs, offer suitable care suggestions, and support positive client relationships.与宠物主人保持良好沟通，了解需求，提供合理的照护建议，并维护客户关系。
Interact with pets through play and attention, observe behavioral responses, and provide basic emotional support.通过玩耍与关注，观察宠物行为反应，给予基础情绪安抚。
Conduct daily walks for boarded dogs (and cats when applicable), twice per day, to support their physical activity needs.每日对寄养犬（及适用情况下的猫）进行两次户外活动，保障其运动需求。
Provide food and water according to owner instructions, and perform daily brushing and basic coat care to maintain cleanliness.按主人要求提供饮食，并进行日常梳毛等基础清洁护理。
Send daily boarding updates, including short videos and written reports, to owners for their reference.每日向主人发送寄养动态，包括短视频和文字情况说明，供其了解宠物状态。
Clean and disinfect kennel facilities daily, maintain a dust- and odor-free environment, and ensure sanitary living conditions.每日清洁消毒犬舍设施，保持环境无尘无异味，确保居住空间卫生。
Regularly inspect kennel equipment and fixtures, and arrange for repairs or maintenance as needed.定期检查犬舍设备及装置，必要时安排维修与保养。
Assist in overseeing health club staff to ensure guests receive prompt and courteous service.协助监督康乐部工作人员，确保为客人提供及时、礼貌的服务。
Provide efficient and courteous service to guests, members, and visitors.向客人、会员及访客提供高效、礼貌的服务。
Support cost-control efforts by following expenditure guidelines and minimizing unnecessary expenses.配合成本控制工作，按照支出管理要求，减少非必要开支。
Report facility or equipment issues to the supervisor in a timely manner.及时向主管上报设施或设备问题。
Stay informed about hotel facilities, services, and activities to provide accurate information to guests.了解酒店各项设施、服务及活动信息，以便为客人提供准确指引。
Be familiar with hotel offerings to support guest inquiries and service promotion.熟悉酒店服务内容，以配合客人咨询及服务介绍。
Ensure adequate stock of guest supplies, towels, and linens.保障客用品、毛巾及布草等物资充足。
Follow hotel procedures for the issuance and return of pool towels.按酒店流程做好泳池毛巾的发放与回收。
Coordinate with Laundry, Housekeeping, and Engineering departments to facilitate guest services.与洗衣房、客房部及工程部协调配合，共同提升服务质量。
Organize and guide guest activities and children’s programs with necessary safety reminders.组织并引导客人、会员及儿童参与活动，并给予必要的安全提示。
Comply with hotel rules, policies, and operational procedures.遵守酒店规章制度及工作流程。
Review and verify daily records, including swimwear sales and inventory checks.核对每日工作记录，包括泳具销售与库存盘点。
Charge guests and visitors for pool and recreation center usage accurately, in line with billing procedures.按照收费标准与流程，正确收取游泳池及康乐中心使用费用。
Monitor and replenish supplies in reception and women’s locker areas to ensure cleanliness and order.检查并补充接待台及女更衣区等区域的物品，保持环境整洁有序。
Participate in employee activities as scheduled.按安排参加员工活动。
任职要求（Qualifications）
Genuine interest in animals, especially dogs, with demonstrated patience and a sense of responsibility in pet care.对动物（尤其是犬类）有真实兴趣，在宠物照护中表现出耐心与责任心。
Passionate about the pet industry, with at least 1 year of relevant experience; familiar with basic habits of common pet breeds.热爱宠物行业，具备1年以上相关经验，了解常见宠物的基本习性。
Possess basic knowledge of pet health, able to recognize common abnormal signs and take preliminary actions as trained.具备基础宠物健康知识，能够识别常见异常表现，并按培训要求采取初步措施。
Able to handle a multitasking environment with multiple pets, demonstrating stability and adaptability.能够适应多宠物同时照料的工作节奏，具备稳定的执行力和适应能力。
Hold a valid certificate under the National Vocational Skill Standards for Pet Health Caregivers (or provide proof of relevant training).持有《宠物健康护理员国家职业技能标准》证书（或提供相应培训证明）。
Good communication skills for daily interaction with colleagues, clients, and guests.具备良好的沟通能力，满足日常与同事、客户及客人的互动需要。
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