Job Overview职位概述： The Manager will be responsible for managing an account portfolio with the aim to generate and maximise hotel revenue and market share. Key to this role is building relationships and developing networks within the accounts assigned by the Sales Research Team in order to increase revenue and conversion. Where applicable, this role will also involve the management and coaching of a team of Business Development Executives and Business Development Coordinators. 负责管理跟进客户信息档案，目的是创造酒店营收和市场份额。该角色关键是与销售研究团队分享的客户建立关系和开发更多渠道，以增加酒店收入和提升转化率。同时还负责业务发展主管和业务发展协调员的管理和指导工作。 Duties and Responsibilities工作职责： FINANCIAL RETURNS 财务回报 - Validate the potential of assigned accounts and create account plans as per the Grand Parcvue hotel Business Development standard operating procedures 辨别确认潜力客户，并根据格蓝柏薇酒店业务发展标准操作程序创建客户计划 - Develop the assigned account portfolio to meet set goals and maximise profitability 开发潜力客户，达到目标和实现盈利. - Gather information on current and prospective clients / contacts to generate incremental business 收集现有和潜在客户信息，转化为生意 - Maintain effective control of sales expenses 保持对销售成本的有效控制 Performance of this role should be measured by the following key metrics: 此职位的工作表现应由以下主要因素衡量： - Key Performance Objectives set annually (as per hotel policy) 年度绩效目标（按照酒店政策） - Individual Account Plans 个人客户发展计划 - No. of sales meetings 销售会议数量 - No. of leads from new accounts 新客户活动数量 - No. of leads from existing accounts 现有客户活动数量 - Value of definite leads from new accounts 从新客户中拿到有价值的信息 - Value of definite leads from existing accounts 从固有客户中拿到有价值的信息 - Process compliance as the indicated compliance in the Standard Operating Procedures 严格遵守按照标准作业程序的规定 QUALIFICATIONS AND REQUIREMENTS任职资格和要求： Degree or Diploma in Marketing, Business or Hospitality Management desired, and 1 – 2 years of relevant Sales experience in Hospitality or a related service industry. 在市场营销、商务或酒店管理方面的文凭或同等学历，在酒店或相关服务行业至少有1-2年的相关销售经验 Expected to possess the following skills: 具备以下技能： - In-depth knowledge of sales principles and techniques 对销售原则和方法的深入了解 - Effective communication and negotiation skills 有效的沟通和谈判技巧 - Strong knowledge of hotel products, rates and marketing programmes 对酒店产品、价格和营销计划有很强的了解 - Excellent PC skills (including MS Office) 熟识电脑技能（包括MS办公软件） - Ability to develop strong relationships with customers and other stakeholders 能够与客户和其他利益相关者建立牢固的关系 - Knowledge and experience of Sales Systems (i.e. Delphi; Opera; etc.) is advantageous 有销售系统知识和经验（如. Delphi、Opera等)