QUALIFICATION 任职资格:
* Bachelor degree required or above.
本科以上学历。
* Work experience of secretary for one years or above in 5 star hotel is preferred.
一年及以上五星级酒店文员岗位工作经验优先考虑。
* Good command of spoken and written English.
流利的普通话和英语的口语和书写能力。
* Have CET-4, CET-6 and other English certificates。
拥有四六级等英语证书。
JOB DESCRIPTION 职位说明:
* Perform all secretarial and administrative duties to the standard required by the Department Head, to ensure efficient operations of the department.
根据部门经理的要求处理所有的机密和行政事务,保证部门的高效运转。
* Type take minutes and dictation, draft letters, handle telephone calls, file and trace correspondence.
文件录入、口述记录、起草信件、接听电话、来信归档。
* Ensure security and upkeep of the entire department's files, current references such as memos in accordance to subject matter, chronological and numerical sequence.
保证全部门文件的保密和整理工作,当前资料(如备忘录)按主题、年代和编号顺序进行分类。
* Coordinate with colleagues and representatives of other departments to ensure an efficient flow of communication, to and from the department of assignment.
协调同事和其他部门的人员关系,确保高效的通讯体制,以满足部门的需要。
* Ensure proper requisitioning and controlling of office and department's supplies.
负责申请及控制办公室和部门的用品供应。
* Ensure personal awareness of the basic information on activities and services within the hotel in order to promote the property's offerings and be responsive to customer's inquiries.
让本部员工了解酒店活动的基本信息,以便推销酒店提供的服务和回答客人的询问。
* Handle all appointments concerning the department head and heSEC trace his schedule and engagements.
协助部门经理安排的各项会见的时间表,并提醒其准时出席。
* Ensure that the office is always manned during work hours.
确保工作时间办公室有人当值。
* For general information purposes, familiarize self with staffing and personnel assignments.
熟悉本部门人员的情况。
* Prepare overtime justifications as required.
对部门加班安排进行调整。
* Maintain Loss Prevention's physical property list and assist in conducting physical inventory upon instruction.
将部门资产列表整理归档,协助存放部门物品。
* Maintain time and attendance reports.
保管考勤记录。
* Ensure that the office reflects a professional atmosphere and organization.。
确保办公室环境整洁有序。
* Maintain good relationships with colleagues and contributes to team sprit.
和同事保持良好的关系,并参与到团队合作中。
* Cooperate and coordinate with colleagues and outside agencies whenever necessary.
和同事及外来的人员进行合作与协调。
* Interact with other department to provide additional or specialized guest services.
与其他部门一起给客人提供额外的和个性化的服务。