Duties and Responsibilities 工作职责
Reports directly to and communicates with the General Manager on administrative matters.
直接向总经理汇报和交流行政工作方面事宜。
Maintains the utmost confidentiality and discretion when handling business affairs.
在处理业务时最大限度的保守机密并小心谨慎。
Daily secretarial work to include preparing reports before morning briefing, filing, copying, scanning, faxing, etc.
日常文秘工作包括晨会前准备报告、整理文件、复印、扫描、传真等。
Translating incoming letters, memos, documents, and articles by request.
必要时翻译来信、备忘录、文件和文章。
Attends meetings such as Morning Briefing, Ex. Com meeting, and others as directed by GM, and takes meeting minutes.
参加会议如晨会、行政委员会会议以及其他总经理指明的会议并作好会议记录。
Collects and distributes documents for GM’s signature and makes record.
参加会议如晨会、行政委员会会议以及其他总经理指明的会议并作好会议记录。
Assess priorities of work and assist in organizing GM’s priorities.
参加会议如晨会、行政委员会会议以及其他总经理指明的会议并作好会议记录。
Processes inquiries and bookings mainly from IHG Supporting Centre and their friends, and be familiar with the IHG special rates.
Preparing monthly operational results for meetings with owners.
准备业主会议所需月度营运结果报告。
Processes expense claim for GM’s business expenses according to Hotel policy and IHG policy.
参加会议如晨会、行政委员会会议以及其他总经理指明的会议并作好会议记录。
Manages GM’s mobile phone account. Frequently checks the status, recharges money into the account, and processes reimbursement.
参加会议如晨会、行政委员会会议以及其他总经理指明的会议并作好会议记录。
Be active in Wechat / Weibo social media to help promoting hotel products.
参加会议如晨会、行政委员会会议以及其他总经理指明的会议并作好会议记录。
Cooperates, coordinates, and communicates with Department Heads and other inter-departmental secretaries or coordinators as appropriate, and displays sound understanding in the responsibilities of other sections and departments.
必要时配合、协调、沟通各部门领导和其他部门秘书或协调员的工作。
Maintain good communication with the Executive Secretaries and PAs of the other hotels of the cluster and share best practices.
参加会议如晨会、行政委员会会议以及其他总经理指明的会议并作好会议记录。
Keep the Hotel Management Team organization chart and the name list of B4 and above updated.
Manages EOD duty roster and records the compensation details.
Prepare welcome letters for GM’s signature.
参加会议如晨会、行政委员会会议以及其他总经理指明的会议并作好会议记录。
Coordinates and Arranges internal and external appointments and meetings for the General Manager, recording same in calendar and make transportation arrangements whenever needed.
协调和安排内外会见。
Handling room and restaurant reservations for VIP guests / personnel as requested as requested by GM.
必要时预定客房。
Be aware of the guest complaints and help to do service recovery whenever needed.
必要时预定客房。
Actively take part in social activities, such as Project Hope, Mifan Mama, etc.
监测本地竞争对手的中餐运营情况并与酒店进行比较。