手机求职
掌上求职
随心而动
下载方式
① 扫描二维码下载
② APPSTORE,豌豆荚等应用市场搜索“最佳东方”下载
最佳东方微信号 最佳东方微信号:veryeast
欢迎来到最佳东方,在此注册得到职位推荐,了解已申请职位的最新动态,关注你感兴趣的公司。 立即注册
工作地点:
列表 明细
薪资: 4.5千-5千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:天津-塘沽区 食宿:提供食宿

Understanding Market Opportunities & Driving Revenue了解市场需求及推动收益1. Target MICE/Government group accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.瞄准重要公司及政府团队、市场,或着重主动邀请客户和使自身收益最大化2. Partners with MICE/Government group and wedding counterpart to effectively manage the business opportunity.主动和公司或政府团队以及婚宴生意的相关负责人营建良好关系,有效地增加相关的生意机会3. Responds to incoming MICE/Government group opportunities for the property that are outside parameters of the Event Sales Team.负责处理企业外的会展及政府团队的机遇并避免与宴会销售部相冲4. Handles all F&B opportunities if property does not participate in an Event Sales Department. 把握宴会销售部没有涉足的、有关餐饮所有方面的机遇5. Identifies, qualifies and solicits new MICE/Government group business to achieve personal and F&B team’s revenue goals. 区分、检验及寻求新的公司及政府组的生意以达到餐饮部团队的销售目标6. Focuses efforts on MICE/Government group accounts with significant potential sales revenue. 集中开发在会展/政府组中的潜在收入7. Develops effective MICE/Government group sales plans and actions. 要有计划并安排好会展/政府组销售行动方案8. Designs, develops and sells creative catered packages. 设计,创立并售出有新意的销售套餐9. Maximizes F&B revenue by up-selling promotion packages and creative food and beverage. 通过提出促销计划及时令菜式以最大化餐饮部的收入10. Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. 了解市场—知道竞争对手的优点和短处,经济趋势和供求等,同时既定销售策略应付11. Closes the best opportunities for each property based on market conditions and individual property needs. 基于市场条件和各公司的独特需求来增进合作机遇12. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. 通过谈判和创造性的销售技巧来争取生意,拟定合同13. Building Successful Relationships that Generate F&B Sales Opportunities 建立成功的关系以拓展餐饮部的销售机会14. Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business types, business issues and concerns, to offer better business solution. 增长对不同公司相关客人及服务要求的理解,了解客人的类别、关注点进行服务以求更好的提供解决方案15. Works collaboratively with intra-property sales channels (e.g., Event Sales Team, Sales Team, F&B Outlets) to ensure sales efforts are coordinated, complementary and not duplicative. 确保和酒店其他部门(宴会销售部,餐厅)同心协力,以免重复工作,保证工作过程有序,有协调性16. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. 建立良好的客户源以确保将来的预订,相关活动包括销售电话,招待,考察之旅,贸易展等17. Develops relationships within community to strengthen and expand customer base for MICE/Government group sales opportunities. 通过和社区建立关系来加强扩展会展/政府组的销售机遇18. Manages and develops relationships with key internal and external stakeholders. 管理和发展内部、外部相关利益部门的关系19. Provides accurate, complete and effective turnover to F&B outlets. 向餐饮部提供准确的,完整有效的文件交接20. Conducting Daily Sales Activities that Achieve Individual/Team Goals 进行日常的销售活动,以实现个人或团队目标21. Responds to incoming MICE/Government group opportunities for the F&B outlets and property that are outside parameters of the Event Sales Team 制定餐饮部销售计划,负责餐饮套票和餐饮VIP卡销售。22. Prepare sales plan of F&B department, responsible for sales of dinner package and F&B VIP card 执行及支持业务运营方面的预订(例如,筹备一个计划,拟写合同,收集客户意见23.Implement and support the operations outlet (for example, prepare a plan, plans to write a contract, collect the customer opinion

薪资: 3千-4千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:天津-塘沽区 食宿:提供食宿

可描述职位内容和要求,右边小助手可以为您提供参考范例哦!

薪资: 2千-3千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:天津-塘沽区 食宿:提供食宿

可描述职位内容和要求,右边小助手可以为您提供参考范例哦!

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:天津-塘沽区 食宿:提供食宿

 Check your station, prior to opening, for cleanliness of tables and chairs, proper set-up of salt and pepper, sugar, ashtrays, flowers, lamp, clean cutlery and glassware.营业前检查你的工作区域是否已经做好,包括桌椅的整洁、盐、胡椒粉、糖、烟灰缸、花、灯是否准备就绪,餐具和玻璃器皿是否干净。Do all necessary opening and closing side work according to the side work schedule.根据工作安排表做好开始和结束营业的相关工作。Have all necessary tools ready: tray, pen, bus towel, corkscrew, etc.准备好必需的工具:盘子、笔、擦餐桌用的抹布和葡萄酒钻。Develop a complete knowledge of menu items, their garnish, contents and preparation methods. Be ready to answer any guest questions about the menu in a positive and concise way. Know the use records.熟悉菜单的相关知识:饰边、配料及制作方法。能简明准确地回答顾客提出的问题。Operate the Point of Sale terminal correctly and follow all Marriott check-closing procedures。遵循万豪关于结束营业的检查程序。Practice aggressive hospitality and use Suggestive Selling techniques when taking guest’s order.当顾客订餐时应主动热情的服务,并尝试提示性推销技巧。Develop a good knowledge of beverages, liquors, and wine service. 掌握酒水知识。Pick up and present food and beverages according to standard service procedures. Properly bus the table throughout the meal. By dessert, all condiments, dirty dishes and silverware should be cleared, except sugar and appropriate silverware and beverage glasses that are not empty. Pay special attention to finer points of service, i.e., replacing ashtrays, water glasses filled, checking back just after serving entrée, keeping proper posture and being personable, but limiting conversation.服务食品和饮料时要遵循服务程序并贯穿始终;例如上甜品时,除糖缸、相应的银器和客人未用完的酒水外,所有的小料、用过的瓷器和银器都要撤走。关注服务细节,尤其注意更换烟灰缸、倒水、上菜后询问客人的反馈意见,注意保持适当得体的姿势,尽量减少互相交谈。Bus, clean and reset the table according to standard procedures.根据标准和程序摆设桌子。Chewing gum or smoking is not allowed while on duty. 禁止工作时间吃口香糖、吸烟。Attend all meetings or training seminars as required. 参加相关会议及培训。Study and follow the Associate’s Training Manual.学习并遵循员工培训手册。 

薪资: 2千-3千 经验:不限 企业类型:全服务中档酒店/4星级
地区:天津-西青区

 • Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures按照部门的规范和程序提供高标准的餐饮服务。• Communicates to his/her superior any difficulties, guest comments and other relevant information        与上级领导交流有关疑难,客人意见和其它相关信息。• Establishes and maintains effective employee working relationships     与员工建立并保持良好的工作关系。• Attends and participates in daily briefings and other meetings as scheduled      参加和参与每日的例会和其它计划好的会议。• Attends and participates in training sessions as scheduled      参加和参与计划好的培训课程。• Prepares for service by ensuring:      确保部门的以下各项工作就绪为客人提供服务:o Grooming is impeccable and in accordance with ICHG personal presentation standards  遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔o Outlet equipment is clean 设备干净o Equipment is sorted and stored 设备分类且存放好o Glassware is polished  玻璃器皿擦亮 o Flatware is polished  擦亮餐具o China is clean  清洁瓷器o Waiter stations are prepared 准备好服务台o Cutlery is placed for buffet and table service 摆放好自助餐桌上的餐具o Tables are set 摆设好餐台o Reservations are read and familiarized 阅读并熟悉预订o Special occasions are ready 准备好特别活动o Music is on 放音乐o Lighting is on 开灯o Outlet is ready for service and guest comfort 酒吧准备就绪为客人提供舒适的服务。• Carries out effective service by ensuring:高效的提供服务:o Guests are greeted and seated 迎宾并安排客人就坐o Daily specials are explained and upsold 说明并推销每日特价o Food orders are processed accurately 准确的下餐单o Trays and tray jacks are effectively used 有效的利用托盘和托盘架 o Food orders are taken quickly 快速的为客人写餐单o Payment methods are handled accurately 确的处理付款方法o Working areas are cleaned and re-set quickly 快速的清洁工作区和重新布置o Bar is clean 清洁的酒吧o Used ashtrays are regularly cleaned 定时清理用过的烟灰缸o Guests are conversed with in relation to the food and beverage products 与客人谈论有关的餐饮产品• Carries out effective beverage service by ensuring:      通过确保以下内容高效的提供饮品服务:o Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations 遵守酒精饮料服务归定,推销饮料并定时为客人续酒。o Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine 与客人谈论葡萄酒,建意葡萄酒的品种和风格,写单和为客人送酒o Promoting and selling cocktails to guests 向客人推销鸡尾酒o Making and presenting cocktails 调配和装饰鸡尾酒o Coffee and tea is served hot and in accordance with standard 按规范提供热的咖啡和茶• Take appropriate action to resolve guest complaints      正确处理客人的投诉。• Food and beverage stock is stored in relation to hotel procedures按照酒店的规定存储餐饮存货。• Performs related duties and special projects as assigned      承担相关的职责和安排的特别项目。

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:天津

岗位职责1.按照部门的规范和程序提供高标准的餐饮服务2.与上级领导交流有关疑难,客人意见和其它相关信息3.与员工建立并保持良好的工作关系4.参加和参与每日的例会和其它计划好的会议5.参加和参与计划好的培训课程6.确保部门的以下各项工作就绪为客人提供服务7.遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔8.设备干净9.设备分类且存放好10.玻璃器皿擦亮11.擦亮餐具12.清洁瓷器13.准备好服务台14.摆放好自助餐桌上的餐具15.摆设好餐台16.阅读并熟悉预订17.准备好特别活动18.放音乐19.开灯20.酒吧准备就绪为客人提供舒适的服务21.高效的提供服务22.迎宾并安排客人就坐23.说明并推销每日特价24.准确的下餐单25.有效的利用托盘和托盘架26.快速的为客人写餐单27.确的处理付款方法28.快速的清洁工作区和重新布置29.清洁的酒吧30.定时清理用过的烟灰缸31.与客人谈论有关的餐饮产品32.通过确保以下内容高效的提供饮品服务33.遵守酒精饮料服务归定,推销饮料并定时为客人续酒34.与客人谈论葡萄酒,建意葡萄酒的品种和风格,写单和为客人送酒35.向客人推销鸡尾酒36.调配和装饰鸡尾酒37.按规范提供热的咖啡和茶38.正确处理客人的投诉39.按照酒店的规定存储餐饮存货40.承担相关的职责和安排的特别项目岗位要求1.完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。2.持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。3.拥有食品服务经验并具有餐厅运营的一般性知识者优先考虑。4. 高中及以上学历

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:天津

岗位概述通过天津瑞吉金融街酒店令客人满意的服务标准,无论在餐厅或是酒吧为客人提供五星级的殷勤好客餐饮服务,最大限度的令客人满意。每位员工都会通过一线水准服务证书,以娴熟的专业水准为客人提供出色的餐饮服务,确令保客人满意。营造健康的工作环境并融入其中。客户服务代表是一个包含多种服务技能的职位。你需要具备在餐饮部不同的忙碌时间段内,有分别承担食物、酒水、领位、为客户结帐等服务的需要。我们营运的宗旨是集中在为客户提供始终如一的高质量的服务。我们天津瑞吉金融街酒店是有别与其他五星级的顶级酒店,我们酒店的员工也以相同的素质加盟这个团队,共同走向成功。我们要成为最好的,没有第二选择。专业要求:良好的英语口译及书写能力1-2年其他五星酒店同职位的工作经验积极的工作态度

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:天津-河东区 食宿:提供食宿

 主要职责Main Duties 宾客服务Customer Service§  确保遵循品牌承诺并始终提供优异的对客服务。Ensures the delivery of brand promise and provides exceptional guest service at all times.§  适当时为其他部门的内部客人提供优质服务。Provides excellent service to internal customers in other departments as appropriate.§  礼貌而高效地处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决。Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.§  与客人和同事保持基于良好工作关系的互动接触。Maintains positive guest and colleague interactions with good working relationships.§  与客人建立并保持良好的客户关系。Establishes a rapport with guests maintaining good customer relationships.

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:天津-河东区 食宿:面议

岗位职责1.要熟知菜单、食品配方及其它方面的知识,以向客人推荐各种食品及饮料。2.清洁并擦亮所有器皿。3.保持工作场地及餐具室内物品的齐全、干净、整洁。4.添加所需的布品及操作设备。5.从仓库内领取物品。6.根据标准的手册来完成服务工作。7.根据餐厅的规定来摆放餐桌。8.结束服务后,要清理所有的饭菜,并清洁桌面。岗位要求1.专科学历或同等学历,有从事餐饮服务1年以上的工作经历。2.对工作认真踏实,工作态度端正,能吃苦耐劳。3.掌握必需的食品、酒水知识,有一定的西餐服务技能。

薪资: 2千-3千 经验:不限 企业类型:全服务中档酒店/4星级
地区:天津-静海 食宿:提供食宿

 岗位职责: 后厨相关工作职位要求: 有上进心,吃苦耐劳,责任心强。

薪资: 2千-3千 经验:不限 企业类型:全服务中档酒店/4星级
地区:天津-静海 食宿:提供食宿

岗位职责:1、负责刷碗工作2、负责洗菜工作任职资格:1、身体健康、精力充沛;2、具有强烈的责任心。

薪资: 2千-6千 经验:不限 企业类型:全服务中档酒店/4星级
地区:天津-静海 食宿:提供食宿

 岗位职责:1、为顾客现场烹饪食材2、运用礼貌语言,为客人提供最佳服务3、积极参加培训,不断提高服务技能任职资格:1、身体健康,品行端正,能吃苦耐劳

薪资: 2千-3千 经验:不限 企业类型:全服务中档酒店/4星级
地区:天津-静海 食宿:提供食宿

 岗位职责:1、按照领班安排认真做好餐厅卫生,餐厅铺台,准备好各种用品,确保正常营业使用。2、接待顾客应主动、热情、礼貌、耐心、周到,使顾客有宾至如归之感;3、运用礼貌语言,为客人提供最佳服务,4、善于向顾客介绍和推销餐厅饮品及特色菜点;5、配合领班工作,服从领班或以上领导指挥,团结及善于帮助同事工作;6、积极参加培训,不断提高服务技能。任职资格:1、身体健康,品行端正,能吃苦耐劳

薪资: 3千-4千 经验:不限 企业类型:全服务中档酒店/4星级
地区:天津-静海 食宿:提供食宿

 岗位职责:1、做好消费宾客的迎、送接待工作,接受宾客各种渠道的预定并加以落实;2、详细做好预订记录;3、了解和收集宾客的建议和意见并及时反馈给上级领导;4、以规范的服务礼节,树立公司品牌优质,文雅的服务形象。任职资格:1、身体健康,身材匀称、五官端庄。2、具有良好的沟通协调能力及服务意识,反应灵敏,端庄大方、举止文雅;3、敬业乐业、具有较强的责任心和吃苦耐劳的职业素养。

薪资: 3千-4千 经验:不限 企业类型:国内高端酒店/5星级
地区:天津 食宿:提供食宿

  负责员工餐厅出品,并配合员工餐厅的各项管理工作。

薪资: 面议 经验:1年以上 企业类型:国际高端酒店/5星级
地区:天津 食宿:提供食宿

Duties and Responsibilities工作职责· Prepares, cooks, serves and stores· 进行饭菜的制作、烹饪、上餐和存储工作· Meat dishes· 荤菜· Fish and shell fish· 水产品· Pastry, cakes and yeast goods· 面点、蛋糕和发酵食品· Hot and cold deserts· 冷、热甜点· Plates and Terrines· 肝酱和肉酱· Chinese Regional Dishes · 中国地方菜· 泰国菜· Indian Regional Dishes· 印度地方菜· Malay and Nonya Regional Dishes· 马来和娘惹菜· Indonesian Dishes· 印尼菜· Japanese Dishes· 日本菜 · Vietnamese Dishes· 越南菜· Asian Desserts· 亚洲甜点· Dim Sum· 点心· Buffet Food· 自助餐· Communicates politely and display courtesy to guests and internal customers· 与客人和内部客户礼貌、友好的交流 。· Provides direction to the Kitchen helpers, including Cooks, Kitchen Attendants and Stewards· 指导厨房帮手,包括厨师、厨房服务员和管事的工作。· Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information  · 与上级交流疑难问题,客人或内部客户的意见以及其它相关信息 。· Establishes and maintains effective employee working relationships· 与员工建立并保持良好的工作关系 。· Attends and participates in daily briefings and other meetings as scheduled· 按计划参加并参与每日例会及其它会议。· Attends and participates in training sessions as scheduled· 按计划参加培训活动 。· Prepares in advance food, beverage, material and equipment needed for the service· 事先准备服务所需的食品、饮料、材料和设备。· Cleans and re-sets his/her working area· 清洁并整理工作区域。· Implements the hotel and department regulations, policies and procedures including but not limited to:· 实施酒店和部门的规定、政策和工作程序,包括但不限于:  o House Rules and Regulationo 酒店的规则和规定o Health and Safetyo 健康和安全o Groomingo 仪表仪容o Qualityo 质量o Hygiene and Cleanlinesso 卫生和清洁· Performs related duties and special projects as assigned· 执行被分派的相关任务和特殊项目QUALIFICATIONS AND REQUIREMENTS任职要求Required Skills –技能要求 · Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.· 完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。· Food service permit or valid health/food handler card as required by local government agency.· 食品服务许可或当地政府规定的有效的卫生或食品上岗证。· Problem solving and training abilities.· 解决问题和培训的能力。 Qualifications –学历· Diploma or Vocational Certificate in Culinary Skills or related field.· 餐饮技能或相关专业的大专学历或职业证书。 Experience –经验· 1 years related experience or formal training or an equivalent combination of education and experience.· 1年相关工作经历或与正式培训,或与此相当的教育和相关工作经验结合的背景。 

薪资: 面议 经验:1年以上 企业类型:国际高端酒店/5星级
地区:天津 食宿:提供食宿

Duties and Responsibilities工作职责· Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:· 在餐厅的前部迎接所有宾客和有可能的宾客,确保完成以下工作:o Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standardso 确保在开始营业前餐厅准备就绪,侍应生和餐桌服务员都遵守开始营业规范。o Ensure restaurant operating equipment is clean and in working ordero 确保餐厅运营设备的清洁并正常工作。o Maintaining impeccable uniform and personal presentation standards in accordance with hotel policyo 按照酒店的规定保持工服和个人仪表的高标准。o Welcoming guests to the Restaurant, by using the Restaurant nameo 迎客人光临餐厅,使用餐厅的名称。o Inquiring if they have a reservation and noting it in the reservation book if they doo 询问客人是否有预订,如有预定在预订册上做记录。o Creating a reservation for them with their dining preferences if they do not and noting it in the reservation booko 为客人登记预订并注有用餐喜好,如客人没有预订则在预订册上记录。o Being attentive to guest requestso 周到的满足客人要求。· Escort guests to their preferred table or reserved table and seat guests according to restaurant standards· 陪同客人前往喜欢的餐台或预订的餐台,按餐厅标准安排客人就坐。· Take telephone bookings and document in the Reservation book according to restaurant standards· 接听电话订位并按餐厅的规范在预订冊上记录。· Train wait staff and bus staff in hostess standards· 按领位员的标准培训员工。· Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor· 周到的为客人服务,并尽可能解决客人的投诉,向上级领到报告所有事件。· Maintain responsibility of cleanliness of hostess stations · 保持迎宾台的清洁。· Maintain responsibility of cleanliness of all menus and drink menus· 保持所有菜单和饮料单的清洁。· Assist with beverage service· 协助饮料服务。· Assist with food service· 协助食品服务。· Maintain detailed knowledge of menu, including daily specials· 对菜单有具体的了解,包括每日特价。· Ensure tables are cleared quietly and efficiently· 确保迅速且高效的清理餐桌。· Carry food and beverage trays in a safe manner to minimize breakages· 安全的举餐盘使破损将到最低。· Complete dockets accurately and clearly· 准确和清楚的填写收据。· Maintain current information on all general activities of the hotel· 了解当前酒店所有的活动。QUALIFICATIONS AND REQUIREMENTS任职要求Required Skills –技能要求 · Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.· 完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。· Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.· 持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。· Able to read and write English· 能够读写英语。 Qualifications –学历· High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field.· 高中或酒店管理,餐饮或相关领域的职业证书。 Experience –经历· 1 years related experience or an equivalent combination of education and experience.  · 1年相关工作经历,或与此相当的教育和相关工作经验结合的背景。 

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:天津 食宿:提供食宿

岗位职责1.要熟知菜单、食品配方及其它方面的知识,以向客人推荐各种食品及饮料。2.清洁并擦亮所有器皿。3.保持工作场地及餐具室内物品的齐全、干净、整洁。4.添加所需的布品及操作设备。5.从仓库内领取物品。6.根据标准的手册来完成服务工作。7.根据餐厅的规定来摆放餐桌。8.结束服务后,要清理所有的饭菜,并清洁桌面。

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:天津

·      Good local and sound English language skills·      良好的地方及英语语言技能·      Ability to read and write·      良好的读写能力·      Positive approach to customer service·     积极为客人服务的态度·      Able to handle physically demanding workload 有能力处理所要求的工作量

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:天津 食宿:提供食宿

·      Good local and sound English language skills·      良好的地方及英语语言技能·      Ability to read and write·      良好的读写能力·      Positive approach to customer service·     积极为客人服务的态度·      Able to handle physically demanding workload ·     有能力处理所要求的工作量

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:天津-河西区 食宿:面议

Airi热爱旅行。她上班的时候不会带着她的地图册,但她却会将同样的活力和热情带到工作中来。天津梅江中心皇冠假日酒店寻找像Airi这样的人才,能够在其岗位上表现出色,言行得体,随机应变,为客人建立信任。 天津梅江中心皇冠假日酒店是由天津滨海友谊投资有限公司投资、由最具全球性的英国洲际酒店集团管理的一家高端商务酒店。酒店是天津市唯一360度全湖景酒店,酒店周边2公里范围内拥有20万平米国展中心,80万平米的森林公园,3000万平米的富人住宅区,15万平米的商业公建配套,尽揽100万平米的湖景,座靠地铁6号线出口,距离机场仅25分钟车程。酒店于2014年9月盛大开业,我们欢迎才华横溢的您一起加入我们的致胜团队,和我们一起创建“客人的挚爱的杰出酒店”。我们正在寻找热情友善、形象专业的员工加入我们的团队。岗位职责Supports the food and beverage operation by cleaning and maintaining kitchen equipment and the premises whilst maintaining hygienic standards and practices.在当班期间负责监督管事部的运营和清洁工作,确保餐饮物资达到高度卫生标准。Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. 遵守当地的卫生和安全法规,或其它适用的规定,以及品牌规范和当地的规章制度。Prepares kitchen equipment for use厨房设备使用前的准备工作Assists with checking and receiving goods协助检查和接收物品Store goods存放物品Maintain storage areas 维护仓库区Clean and store equipment清洁和存放设备Clean premises清理厨房Handle waste and linen处理废品和布巾 Maintain a hygienic kitchen保持厨房的卫生 Clean the kitchen and equipment清洁厨房和设备职位资格和技能Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. 遵守当地的卫生和安全法规,或其它适用的规定,以及品牌规范和当地的规章制度。

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:天津-河西区 食宿:面议

Airi热爱旅行。她上班的时候不会带着她的地图册,但她却会将同样的活力和热情带到工作中来。天津梅江中心皇冠假日酒店寻找像Airi这样的人才,能够在其岗位上表现出色,言行得体,随机应变,为客人建立信任。 天津梅江中心皇冠假日酒店是由天津滨海友谊投资有限公司投资、由最具全球性的英国洲际酒店集团管理的一家高端商务酒店。酒店是天津市唯一360度全湖景酒店,酒店周边2公里范围内拥有20万平米国展中心,80万平米的森林公园,3000万平米的富人住宅区,15万平米的商业公建配套,尽揽100万平米的湖景,座靠地铁6号线出口,距离机场仅25分钟车程。酒店于2014年9月盛大开业,我们欢迎才华横溢的您一起加入我们的致胜团队,和我们一起创建“客人的挚爱的杰出酒店”。我们正在寻找热情友善、形象专业的员工加入我们的团队。岗位职责Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures按照部门的规范和程序提供高标准的餐饮服务。Communicates to his/her superior any difficulties, guest comments and other relevant information 与上级领导交流有关疑难,客人意见和其它相关信息。Establishes and maintains effective employee working relationships与员工建立并保持良好的工作关系。Attends and participates in daily briefings and other meetings as scheduled参加和参与每日的例会和其它计划好的会议。Attends and participates in training sessions as scheduled参加和参与计划好的培训课程。Take appropriate action to resolve guest complaints正确处理客人的投诉。Food and beverage stock is stored in relation to hotel procedures按照酒店的规定存储餐饮存货。Performs related duties and special projects as assigned承担相关的职责和安排的特别项目。职位资格和技能Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。Able to read and write English.能够读写英语。High School.高中学历。Food service experience with general knowledge of restaurant operations preferred.拥有食品服务经验并具有餐厅运营的一般性知识者优先考虑。

薪资: 3千-5千 经验:不限 企业类型:国际高端酒店/5星级
地区:天津-南开区 食宿:提供食宿

This position is concerned with the efficient and professional service of food and beverages within the Restaurant, ensuring that the restaurant returns a budgeted profit through tight cost and Stock control.Direct supervision of team member is necessary, while ensuring that all guests receive optimum. Service in accordance with the standards, policies and procedures of DT by Hilton.餐厅主管/领班的职位要求能够提供专业快捷的服务。通过成及库存控制来获得计划盈利。直接督导员工的工作,通过遵守餐厅和本酒店的规章制度以确保为客人提供符合标准的完美服务。 1.      To maintain a high customer service focus by approaching your job with the customers always in mind.在整个工作过程中,始终保持高度的客户服务意识。   2.      To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly  communicating with both customers and colleagues.保持积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或同事进行交流。3.    To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.能够提出对酒店的运作及环境有益的意见或建议。4.      To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the hotel.能够积极的向客人及供应商推荐酒店的服务及设施。5.     To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.在工作过程中能够做好本职工作,保证自己及其他人的安全。6.     Confidently knowing the food and beverage menu contents and be able to explain them in detail to guests.熟悉掌握菜单及饮料单上的内容,并可以详细的给客人做出解释。7.     Understand dietary requirements and offer appropriate suggestions.了解健康食品的要求,并可以给出适当的建议。8.     In consultation with the Manager, agreeing and implementing actions to make improvements to customer service.与经理商讨,并做到如何提高对客服务意识,达成一致标准并采取相应的行动。9.     By completing checklist in product knowledge.能够达到产品知识的要求。10.  Be able to make suggestions on the menu that might suit guests of different nationalities.可以根据客人不同的国籍推荐菜单上的食品。11.  By knowing menu items of all other outlets to recommend guests to other outlets.了解其他餐厅的菜肴,以便向客人推荐。12.  Confidently knowing opening hours of all restaurants & Hotel outlets.熟悉所有餐厅及酒店其他部门的营业时间。13.  Being able to recommend other restaurants & city attractions to Hotel guests.可以向客人推荐其它具有吸引力的餐厅或场所。14.   To actively check team member product knowledge on each shift.在工作中随时检查员工的产品知识。15.   Undertake steps/process to ensure that all areas of the restaurant are set are set to the standards required for breakfast, lunch and dinner.  This also includes checking the cashier desk set-up& communicating with the Chefs about any details for the shift including how many reservations for the day.遵守服务程序,保证餐厅的各个区域都符合早餐、午餐及晚餐的服务标准。其中包括收银台的准备工作,及和厨师交流,餐厅预定的详细情况。16.   Check reservations for the day, ensuring that the restaurant & team member have tables ready and large bookings have been confirmed by phone.检查餐厅当天预定,保证员工能够按照预定准备及正确摆台,做好相应的准备,并能致电确认预定。17.   By assisting bartenders & kitchen team member where required and carry out any reasonable duties requested by the Manager.在必要的时候协助酒吧及厨房的同事,并完成经理交代的任务。18.   By ensuring all team member is briefed for the details of the shift ahead.确保所有员工提前了解换班的详细安排。19.   By completing checklist on preparing the restaurant for service.完成账单检查表以准备餐厅服务。20.   Greet guests with a smile, offer assistance with coats, bags etc., and introduce yourself.微笑服务,协助顾客就座、挂外套及背包等,并做自我介绍。21.   Ensure all guests are escorted to a table, asked if they would prefer smoking or non smoking.保证客人都被引领入座并询问他们喜欢吸烟区或非吸烟区。22.   Follow up any guest questions or queries immediately and if you don’t know the answer, check with your Manager.满足客人的各项要求,如不能立即回答客人的问题请与经理联系。23.   Ensure all service procedures are carried out to the standards required.确保所有服务都符合标准。24.   Make sure all areas are cleaned and maintained in accordance with operating procedure.确保所有区域与开始用餐时一样整洁。25.   To supervise the restaurant roster on a daily basis and ensure it is in line with the changing business levels. Make any changes in order to achieve the F&B Team service standards and budget goals.在生意变化的基础上调整员工排班,做任何变化要确保餐饮部服务质量及预算。26.   Control the allocated labor for each shift to ensure that customer expectations are met whilst achieving the desired labor cost.控制每个人员的分配,以确保顾客的期望得到满足而达到预期的人员成本。27.   Assist the restaurant managers with training all team member for ‘induction training’ and ‘on the job training’.协助餐厅经理进行就职培训,及在职培训。28.   Offer team member constructive feedback about their performance after every shift in an aim to develop their skills and confidence.为提高员工的工作技能及自信心,在每个班次的工作之后总结他们的工作表现。29.   Provide leadership and direction for all team member while on duty by offering professional skills and leading by example.通过体现自身的专业素质,为餐厅的其他员工树立良好榜样。30.   Ensuring the shift is reviewed and hand-over and briefings are carried out.确保每个班次的回顾,交接班及例会的召开。31.  The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.如有必要,该部门有权更改或补充该职位描述。32.   Carries out any other reasonable duties and responsibilities as assigned.完成任何其他合理的职责和被指派的职责。

薪资: 2.5千-3.5千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:天津-南开区 食宿:提供食宿

This position is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of this hotel and Hilton International.本职位要求在餐厅服务的服务人员能为客人提供有效率以及专业的服务,在符合国际希尔顿服务标准的前提下保证向客人提供周到的服务,令客人感到舒适满意。 1.     To maintain a high customer service focus by approaching your job with the customers always in mind.在整个工作过程中,始终保持高度的客户服务意识。   2.     To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly  communicating with both customers and colleagues.持积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或同事进行交流。3.     To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.能够提出对酒店的运作及环境有益的意见或建议。4.     To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the hotel.能够积极的向客人及供应商推荐酒店的服务及设施。5.      To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.在工作过程中能够做好本职工作,保证自己及其他人的安全。6.     Confidently knowing the food and beverage menu contents and be able to explain them in detail to guests.熟悉掌握菜单及饮料单上的内容,并可以详细的给客人做出解释。7.     Understand dietary requirements and offer appropriate suggestions.了解健康食品的要求,并可以给出适当的建议。8.     By completing checklist in product knowledge.能够达到产品知识的要求。9.     Be able to make suggestions on the menu that might suit guests of different nationalities.可以根据客人不同的国籍推荐菜单上的食品。10.  By knowing menu items of all other outlets to recommend guests to other outlets.了解其他餐厅的菜肴,以便向客人推荐。11.  Confidently knowing opening hours of all restaurants & Hotel outlets.熟悉所有餐厅及酒店其他部门的营业时间。12.  Being able to recommend other restaurants & city attractions to Hotel guests.可以向客人推荐其它具有吸引力的餐厅或场所。13.   By completing checklist on preparing the restaurant for service.在餐厅备餐的过程中严格遵守服务标准。14.   Greet guests with a smile, offer assistance with coats, bags etc., and introduce yourself.微笑服务,协助顾客就座、挂外套及背包等,并做自我介绍。15.   Ensure all guests are escorted to a table, asked if they would prefer smoking or non smoking.保证客人都被引领入座并询问他们喜欢吸烟区或非吸烟区。16.   Follow up any guest questions or queries immediately and if you don’t know the answer, check with your Manager.满足客人的各项要求,如不能立即回答客人的问题请与经理联系。17.   Ensure all service procedures are carried out to the standards required.确保所有服务都符合标准。18.   Make sure all areas are cleaned and maintained in accordance with operating procedure.确保所有区域与开始用餐时一样整洁。19.   Take personal responsibility for the service experience of all guests in your designated area.服务时对所有客人尽职责。20.   Smile & wish all guests a nice greeting as they enter & exit the restaurant, even if they are not designated to your section.在客人进入或离开餐厅是都面带微笑并问候客人,无论在任何服务区内。21.   Give guest service the highest priority.将服务客人放在首位。22.   Display professional behavior at all times.在工作过程中始终体现职业素质。23.   Avoid offensive or impolite language.避免使用冒犯或不礼貌的语言。24.   Report any accidents/incidents to the Supervisor/Assistant Manager/Manager.向上一级主管或副经理、经理汇报发生的任何事故。25.  The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.如有必要,该部门有权更改或补充该职位描述。26.   Carries out any other reasonable duties and responsibilities as assigned.完成任何其他合理的职责和被指派的职责。

薪资: 面议 经验:2年以上 企业类型:国际高端酒店/5星级
地区:天津-蓟 食宿:提供食宿

 Work as directed from their supervisors.完成主管交办的工作。Make sure that food is tasty, attempting presented, fresh, correct portioned and safe.确保食品新鲜、配料恰当、色香味俱全、安全食用。Buffet food is delivered on time, 15 minutes, before opening the restaurant or banquet function.餐厅营业或者宴会开始前15分钟确保自助餐一切就绪。That mise en place is fresh, correct size, portioned and according to business.确保配料新鲜、比例适当,并且符合客人口味。Learn and execute the 30 point hygiene standards at all times.随时学习并且贯彻执行卫生标准30条。 Wash hands before entering the kitchen or returning to work station.进入厨房及回到操作台前先洗手。Train subordinates with Marriott standards and assures that it meet all times.向员工培训万豪的标准,确保随时达到标准。Ensure that Marriott International documents are filled in correctly and necessary changes are done.确保正确补充万豪国际所发的文件并做相应的改变。A la carte food is cooked perfectly right, hot and in the stipulated time.确保单点食品完全按食谱规定的时间和配方制作。Proper handling of equipment. 正确使用设备。Take temperature checks as required and keep record.检查温度情况,并且做好记录。Follow “Clean as you go” policy and keep work area clean at all times.遵守“走到哪里都干净”的原则,随时保持工作区域干净整洁。All food items must be covered with cling     film (or proper lid), dated, labeled and initialed by person who made it or used it first. 所有食品必须用保鲜膜(或大小适当的盖子)封好保存,由制作者或最初使用者制作标签、标明日期。If sick, report immediately to your supervisor.一旦生病,立即告知主管。Make sure production charts are closely followed and adhered to. 严格按照生产操作流程制作食品。 Cold food for straight consumption is handled with gloves at all times.取用直接食用的冷冻食品时必须戴手套。Usage of right chopping boards is maintained at all times.一贯正确使用砧板。 Time card must be punched in and out. 出入酒店必须拉考勤卡。No associate to be on the property after working hours without authorization.未经许可,任何员工下班后不得在酒店逗留。 Attend the daily 15 minute training session.参加每天的15分钟培训。Set up station properly and on time for each service period.每次上菜前,及时清理工作台。Make sure all food is prepared by recipes designated by supervisor. 严格按照主管开出的食谱制作食品。Inform supervisor of any problems or complaints when they arise. 遇有问题或投诉,立即告知主管。Be able to work in another area when needed and take part in cross-training when directed.按要求,参加岗位交叉培训,需要时能调至其他部门协助工作。Food in fridges to be checked on the beginning of every shift and container be changed.在每次交班前检查冰箱内的食品,并且更换盛器。Proper requisitioning to be done as per requirement.根据需要,填好进料单。Attend and conduct training sessions as required.根据需要参加并且开展培训。Coordinate with concerned departments for any issues which may arise. 与有关部门合作解决问题。 All meetings to be attended as required. 根据需要,参加所有的会议。Get involved in buffet set ups and decorations.参与自助餐的布置工作。Follow hotel policy as laid out in associate hand book.根据员工手册贯彻酒店政策。

显示选中职位
  • 热门职位
  • 热门地区