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列表 明细
薪资: 3千-4千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:天津 食宿:提供食宿

1. 协助经理不断改进完善工作标准和服务程序,并督导实施。2、 负责西餐厅工作人员调配、班次安排和员工的考勤、考核,保证在规定的营业时间内,各服务点上都有岗、有人、有服务。3、 按照西餐服务规程和质量要求,负责西餐厅的管理工作,并与西厨房保持密切联系,协调工作。4、 掌握市场信息,了解客情和客人需求变化,做好业务资料的收集和积累工作,并及时反馈给西厨房及有关领导。5、 了解西厨房货源情况及供餐菜单,组织和布置西餐厅服务员积极做好各种菜点及酒水的推销。6、 负责西餐厅费用控制和财产、设备和物料用品管理,做好物料用品的领用、保管及耗用账目。

薪资: 4.5千-6.5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:天津-南开区 食宿:提供食宿

·         Effectively manage the restaurant by ensuring the following:有效管理餐厅的日常工作,确保日下工作正常进行:o    Oversee the Implementation of standards as detailed in the departmental standards and procedures manual监督部门工作标准和程序手册中列出的各项规范的贯彻执行。o    Adhere to opening and closing procedures遵守开始营业和结束营业的程序。o    Adhere to bill paying procedures遵守规定的结账程序。o    Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc有效的进行交接班说明会,确保所有员工了解重要客人,特殊活动,每日特价,重点是推销某些产品等。o    Personally meet and farewell a minimum of 80% of your customers亲自迎送80%以上的客人。o    Encourage and motivate staff to provide optimum service during all shifts激励在岗员工为客人提供卓越的服务。·         Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。·         Develop and implement Promotions Calendar for F&B products in restaurant在餐厅制定和执行餐饮产品促销活动日历。·         Manage special event concepts特别活动的概念管理工作。·         Anticipate market changes and review operations when necessary善于预测市场的变化情况,并在必要时审评运营工作。·         Conduct competitor analysis对竞争对手进行分析。·         Create positive publicity opportunities创造良好的公众宣传机会。·         Manage customer database and utilize effectively管理顾客数据库并有效的加以使用。·         Up-sell property facilities推销酒店的设施。·         Actively pursue cost saving measures积极的实行节约成本的方法。·         Recycle wherever possible尽可能再利用能源。·         Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific在竞标过程中与销售经理密切合作争取新的客户;特别是餐饮部门的客户。·         Manage wage and beverage cost管理工资和饮料成本。·         Forecasting进行预测工作。·         Stock control有效的控制存货。·         Analyze food and beverage statistics through point of sale system通过销售点销售系统分析餐饮统计数据。·         Works with Superior on manpower planning and management needs和上级领导一起进行人力规划和管理需求。·         Works with Superior in the preparation and management of the Department’s budget和上级领导一起编制和管理部门预算。

薪资: 2千-3千 经验:不限 企业类型:全服务中档酒店/4星级
地区:天津-西青区

 • Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:在餐厅的前部迎接所有宾客和有可能的宾客,确保完成以下工作:o Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards确保在开始营业前餐厅准备就绪,侍应生和餐桌服务员都遵守开始营业规范。o Ensure restaurant operating equipment is clean and in working order确保餐厅运营设备的清洁并正常工作。o Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy按照酒店的规定保持工服和个人仪表的高标准。o Welcoming guests to the Restaurant, by using the Restaurant name迎客人光临餐厅,使用餐厅的名称。o Inquiring if they have a reservation and noting it in the reservation book if they do询问客人是否有预订,如有预定在预订册上做记录。o Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book为客人登记预订并注有用餐喜好,如客人没有预订则在预订册上记录。o Being attentive to guest requests周到的满足客人要求。• Escort guests to their preferred table or reserved table and seat guests according to restaurant standards陪同客人前往喜欢的餐台或预订的餐台,按餐厅标准安排客人就坐。• Take telephone bookings and document in the Reservation book according to restaurant standards接听电话订位并按餐厅的规范在预订冊上记录。• Train wait staff and bus staff in hostess standards按领位员的标准培训员工。• Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor周到的为客人服务,并尽可能解决客人的投诉,向上级领到报告所有事件。• Maintain responsibility of cleanliness of hostess stations 保持迎宾台的清洁。• Maintain responsibility of cleanliness of all menus and drink menus保持所有菜单和饮料单的清洁。• Assist with beverage service协助饮料服务。• Assist with food service协助食品服务。• Maintain detailed knowledge of menu, including daily specials对菜单有具体的了解,包括每日特价。• Ensure tables are cleared quietly and efficiently确保迅速且高效的清理餐桌。• Carry food and beverage trays in a safe manner to minimize breakages安全的举餐盘使破损将到最低。• Complete dockets accurately and clearly准确和清楚的填写收据。• Maintain current information on all general activities of the hotel了解当前酒店所有的活动。

薪资: 3千-4千 经验:1年以上 企业类型:全服务中档酒店/4星级
地区:天津-西青区

 • In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known 在经理缺席时主持交接班说明会,确保员工了解酒店的活动和运营的要求。• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up在自己当班期间尽可能解决所有的投诉,并在工作日志中记录所有投诉以便进一步跟进的工作。• Supervise cash handling and banking procedures监督现金的处理和存放程序。• Prepare daily banking and cash flow reports编制每日存款和流动资金报告。• Establish and instruct staff in cash security procedures制定并指导员工执行现金安全制度。• Deal with irregular payments处理异常的付款情况。• Supervise the maintenance of service equipment监督服务设备的维护保养。• Monitor standards of guest facilities and services监督客用设施和服务的标准。• Control stock and monitor security procedures控制存货和监督保安成序。• Assist with menu and wine list creation协助菜单和酒水单的设计工作。• Supervise functions监督各项职能。• Supervise outlet service监督餐厅的服务。• Works with Superior on manpower planning and management needs和上级领导一起进行人力规划和管理需求。• Works with Superior in the preparation and management of the Department’s budget和上级领导一起编制和管理部门预算。

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:天津-河西区 食宿:面议

Airi热爱旅行。她上班的时候不会带着她的地图册,但她却会将同样的活力和热情带到工作中来。天津梅江中心皇冠假日酒店寻找像Airi这样的人才,能够在其岗位上表现出色,言行得体,随机应变,为客人建立信任。 天津梅江中心皇冠假日酒店是由天津滨海友谊投资有限公司投资、由最具全球性的英国洲际酒店集团管理的一家高端商务酒店。酒店是天津市唯一360度全湖景酒店,酒店周边2公里范围内拥有20万平米国展中心,80万平米的森林公园,3000万平米的富人住宅区,15万平米的商业公建配套,尽揽100万平米的湖景,座靠地铁6号线出口,距离机场仅25分钟车程。酒店于2014年9月盛大开业,我们欢迎才华横溢的您一起加入我们的致胜团队,和我们一起创建“客人的挚爱的杰出酒店”。 我们正在寻找一名热情友善、形象专业的全日餐厅主管加入我们的团队。

薪资: 面议 经验:2年以上 企业类型:国际高端酒店/5星级
地区:天津 食宿:面议

 岗位职责1.参加餐厅例会,每天召开餐前会,安排当日工作重点,及时传达上级指示。2.按工作程序做好餐厅与厨房关系,及时对部门间争议提出界定要求。3.按月制订餐厅经营目标和工作计划,报批通过后执行。4.巡视、监督、检查餐厅所属员工的各项工作。5.根据工作需要调配服务领班和员工作岗位,报餐厅经理批准执行。6.掌握餐厅工作情况和有关数据。7.搞好客人关系,处理顾客投诉。8.定期向餐厅经理述职。

薪资: 2千-2.5千 经验:不限 企业类型:国际高端酒店/5星级
地区:天津-和平区 食宿:面议

岗位职责1.遵守酒店的相关财务规章制度和相关管理规定。2.现场指导当班的工作,及时处理、解决工作中发现的问题, 帮助下属员工处理疑难问题;保证收银结帐工作顺利进行。3.编排各餐饮营业点收银员班次,临时顶替因病、事假缺席员工的工作,帮助较忙营业网点的营收工作。4.检查所属员工的仪容仪表、服务态度和工服、工号牌的穿戴情况。5.定期或不定期地抽查收银员的备用金、并书面报告主管。6.负责各营业点收银员业务培训工作。7.协助收银员做好交接班工作,对餐厅未处理完的事情进行跟踪解决。8.负责领取、管理发票和各种帐单。岗位要求1.大专以上文化程度。2.具有1年以上的I酒店收银工作经验,熟练掌握酒店收银、记帐等业务流程,掌握酒店管理的有关知识。3.有较强的语言能力,能用一种以上外语进行对客服务。4.认同金源理念,坚持原则、廉洁奉公。5.具有独立处理现场事件的能力。 6.身体健康,能胜任本职工作。

薪资: 6千-1万 经验:3年以上 企业类型:国际高端酒店/5星级
地区:天津-塘沽区 食宿:提供食宿

‍Preparation of the yearly department budget by using history & forecasting techniques to develop an aggressive budget that reflects the achievable capabilities.通过回顾和预测的方法,准备部门的年度预算。Accurately forecast business demands to ensure efficient staffing & food production精确预计生意情况并有效安排员工和食品。To ensure the efficient scheduling of management & associates.确保有效的安排所有人员的排班表。To ensure the awareness & enforcement of all Marriott S.O.P.’s & Property L.S.O.P.’s.确保了解和执行万豪和酒店的标准和程序。Enforce operational Standards that are periodically reviewed & updated.确保运营标准周期性的回顾和更新。Be responsible for maintaining outlet safety and sanitation standards at all times.始终保持部门的安全和卫生随时达到标准。Be responsible for asset management of all outlet property & facilities.负责部门固定资产的管理。Conduct a preventative maintenance inspection on a monthly basis.做好每月预防性的检查工作。Enforce Marriott’s Principles of Hospitality at all times.始终贯彻万豪热情好客的原则。Above all, to lead by example through a “hands on” approach to motivate our associates to excel.要成为员工的榜样、深入到员工之中去引导员工取得成功Practice R-Way Service; set an example to be followed.实践R-Way服务, 以身作则。Ensures that all procedures and policies are in place and are being practiced.确保所有工作制度和程序到位并实施。Conducts audit and controls on a regular basis. Communicates with Accounting in case of any irregularities; and coaches and counsels associates whenever appropriate.定期审核控制,和会计部保持良好的沟通来避免任何异常情况的发生,给员工适宜的培训指导。14.           Ensures good communications between the departments.        确保部门间的良好沟通。Leads by example: provides a high-quality service and proactive hospitality towards all customers.以身作则,提供高质量的服务和预先反映客人需求。Develop and maintain a motivational working environment within the department.在部门内维持积极向上的工作氛围。Be informed about daily operations and events.知晓每日工作运转和宴会情况。Know all frequent customers and be familiar with their special requests. Ensure that their needs are met.了解酒店常客及其要求。 确保他们的要求被满足。Hold monthly department meetings (to detail all hotel issues) and distributes meeting minutes每月开部门例会并分发会议记录。Establish goals and objectives to improve the department.为部门设立目标以便改进。Ensure GSS scores and reports are posted visibly throughout the hotel.确保客人满意度调查在酒店内公布。Implement proper training program and control the training of staffs to top efficiency and in accordance with Marriott policies.实施适宜的员工培训并控制培训达到万豪的最佳效果。Provide job descriptions and an updated training manual.提供工作描述 并及时更新培训手册。Recommend and identify new ideas, methods and markets.        建议和确定新的理念、方法和营销技巧。Responsible for maintaining ongoing energy conservation and loss prevention programs among service associates.        负责保持员工团队的力量防止流失。Attend all function meetings.        参加所有会议。Conduct a departmental daily “15 Minute” training program.        执行部门每天十五分钟的培训计划。Responsible to maintain the overall welfare of our associates by providing them with the training & resources to take care of our guests.        负责向员工提供培训和其他资源,使他们能照顾好我们的客人。Reespossible for hiring , initial training of all banquet associates.        负责雇用和为员工做最初的培训。Ensure the efficient scheduling of management & associates.        确保有效的排班。Responsible to maintain the discipline,and a high level of morale among banquet service associates.        负责通过培训保持一支高水准的员工队伍。Responsible for the execution of all associate reviews and appraisals in a professional and timely manner.        从专业的角度为所有的员工做工作评估。Practice “Open Door” policy at all times.        运用“开放”的态度对待所有员工。

薪资: 3千-4千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:天津-塘沽区 食宿:提供食宿

‍OPERATIONS运营Open and close shift in accordance with the manager checklist.根据经理检查表检查部门的开档和收档工作。Initiate aggressive guest interaction through seeking and soliciting feedback from guests.主动与客人交流以获得客人的真实反馈意见。Train, maintain and enforce all Marriott service standards in the outlet.培训、保持并加强万豪所有的服务标准。Enforce the Marriott standardized drink recipe and presentation guidelines to ensure consistent quality beverage to our guests in accordance with the Marriott Bar Guide.根据万豪制定的酒吧配方标准和装饰标准,确保酒水质量的一致性。Properly execute revenue and check control procedures on shift.确保部门执行正确的财务帐单程序。Handle daily associate relations (i.e. scheduling, time adjustments).负责每天的员工事务。(如时间表的调整)Maintain a safe & sanitary work environment for all associate & guests.确保工作场地的清洁和安全。Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, and checks).为部门的运作提供响应的资源。(例如表格、台图、帐单等等)Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.解决临时发生的事情,例如电话通知的工作,最后时刻的预定和其他可能发生的问题。Conduct taste panels and menu classes on a daily basis for restaurant.每天负责品餐饮评定和为当天准备相应的菜单/饮料单。Be on the floor during the shift and assist servers or hostess to ensure guests are satisfied.营业时间要在现场,协助服务人员工作确保顾客满意。Ensure that only a quality product is served.确保只有质量合格的产品才能提供给客人。Ensure all side work is done on a daily basis.每天确保各项杂务工作得到落实。Maintain proper associate uniform standards.正确员工着装达到标准。Manage an effective repair and maintenance program through the use of work orders, inspections, etc.通过检查表格确保维修保养工作得以正常进行。Understand & teach empowerment principles to ensure guest satisfaction.为确保顾客满意,理解和向其他员工讲解我们的工作原则。Exercise station rotation to ensure stations are distributed fairly. 按轮换原则安排客人就座,以使得安排公平合理。Be aware of all Marriott Guest Incentive programs and the correct accounting procedures pertaining to them.了解万豪所有的顾客奖励计划和与其相关的正确计算程序。Above all, to lead by example through a “hands on” approach to motivate our associates to excel.要成为员工的榜样、深入到员工之中去引导员工取得成功。  HUMAN RESOURCES   人力资源Implement an effective training program for new and current associates using use records, menus, and appropriate reference manuals.用培训记录、手册等工具为我们的新员工执行有效的培训活动计划Encourage problem solving by associates through proper training and empowerment.鼓励员工通过培训和互相帮助解决问题。Establish effective communication with associates to gain their trust and respect.建立有效的沟通赢得员工的信任和支持。Maintain fair and consistent counselling and/or disciplinary procedures in accordance with Marriott’s Guarantee of Fair Treatment Policy.根据万豪公平对待的原则保持公平一致的对待员工。 ADMINISTRATIVE   行政Communicate directly and/or through the use of the logbook to next shift supervisor or manager.直接或通过工作日志与下一值班主管、经理进行有效地沟通。Identify and recommend incentive programs, new ideas, and methods of operation.了解并推荐鼓励政策、新的观念和运营方法。Promote positive inter-department relations.促进部门之间的关系。Perform any reasonable request made of management which is not life threatening or against the law.在不涉及生命安全和违反法律的情况下,完成管理层布置的任何合理工作要求。

薪资: 4千-5千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:天津-塘沽区 食宿:提供食宿

· Manage the bar/lounge operations of the hotel to ensure the achievement of established beverage quality and guest service quality standards and departmental revenue and profit goals.管理酒店大堂吧的运营,确保已打造的酒水质量和宾客服务质量标准,以及部门收入和利润目标。· Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.   遵守当地的卫生和安全法规,或其它适用的规定,以及品牌规范和当地的规章制度。

薪资: 3千-4千 经验:不限 企业类型:国内高端酒店/5星级
地区:天津

1、拥有高星级酒店中餐厅领班工作经验,具备熟练的餐饮服务技能;2、形象气质良好,熟悉中餐营运流程及VIP服务标准。

薪资: 4千-5千 经验:不限 企业类型:国内高端酒店/5星级
地区:天津 食宿:提供食宿

1.大专以上文化程度;1年以上同岗位工作经验;2.精通中餐的业务知识,熟练掌握中餐的技能技巧;3.性格外向,有亲和力。

薪资: 6千-8千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:天津-河东区 食宿:提供吃

 JOB DESCRIPTION岗位职责1.Supervise the day-to-day operations of the restaurant to ensurecompliance with all policies, procedures, standards and aiming at satisfyingand exceeding the clients' expectations. 督导全日餐厅的日常工作和服务,以确保各项政策,程序和标准的正常运作以满足和超越客户的期望为目标。 2.Coordinate and supervise the work of subordinates, assists in the preparation of the schedule to ensure there is an adequate number of staff on duty based on the Forecast and submits forapproval.协助和监督下属的工作,协助餐饮部经理完成日常工作计划的准备,以确保有足够数量的服务人员为顾客提供服务。                      3.Participate at times in the selection of all reporting staff.  Motivates them to bring about excellentperformance, enforces discipline when required and participates in theevaluation of their performance once a year.参加所有员工的甄选工作。激励员工并使其发挥完美的工作表现,并在必要时对他们进行的绩效评估。4.Assist in theidentification of training needs and the development of a training plan.  Implements the training activities andassists in the follow up to ensure compliance and their effectiveness.协助和确定培训需求及计划,并确实执行已制定的培训活动。   5.Inspect the dining room area to ensure that the physical facilities andequipments are well kept and that all health and safety regulations are adheredto, by coordinating the cleaning and maintenance, arranging for repairs andother services such as linen laundering, plants servicing, etc.定时检查全日餐厅的设施及设备并确保所有的设备运转正常和安全,定期清洁,维修。6.Maintain high visibility during meal servicein order to ensure smooth running of operations, promotes good publicrelations, takes corrective actions and handles customers’ complaints to ensuretheir satisfaction.保持高度集中,以确保全日餐厅服务的顺利进行,促进良好的公共关系,纠正员工的错误行为和处理客户的投诉,以确保得到满意的回复。EDUCATION :Preferably Hospitality Management College Degree学历:大学酒店管理专业毕业者优先EXPERIENCE:3 years experience in a similar position at international 5 star hotel工作经验:三年以上国际五星级酒店相等职位管理经验 We’re looking for a talented and enthusiastic individual to join the team at Radisson Tianjin.Looking after our customers’needs, both internal and external, communicating with customers as well as processing and administering orders, you will be the link between our customers and our hotel. 我们正在寻找有才能和热情的您加入我们的天津天诚丽筠酒店团队。处理好我们的客人所需要的不同需求,与客人沟通并及时反馈、执行,您将是客人与酒店最重要的沟通纽带。 

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