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薪资: 4千-5千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:天津-塘沽区 食宿:提供食宿

可描述职位内容和要求,右边小助手可以为您提供参考范例哦!

薪资: 6千-1万 经验:3年以上 企业类型:国际高端酒店/5星级
地区:天津-塘沽区 食宿:提供食宿

‍Preparation of the yearly department budget by using history & forecasting techniques to develop an aggressive budget that reflects the achievable capabilities.通过回顾和预测的方法,准备部门的年度预算。Accurately forecast business demands to ensure efficient staffing & food production精确预计生意情况并有效安排员工和食品。To ensure the efficient scheduling of management & associates.确保有效的安排所有人员的排班表。To ensure the awareness & enforcement of all Marriott S.O.P.’s & Property L.S.O.P.’s.确保了解和执行万豪和酒店的标准和程序。Enforce operational Standards that are periodically reviewed & updated.确保运营标准周期性的回顾和更新。Be responsible for maintaining outlet safety and sanitation standards at all times.始终保持部门的安全和卫生随时达到标准。Be responsible for asset management of all outlet property & facilities.负责部门固定资产的管理。Conduct a preventative maintenance inspection on a monthly basis.做好每月预防性的检查工作。Enforce Marriott’s Principles of Hospitality at all times.始终贯彻万豪热情好客的原则。Above all, to lead by example through a “hands on” approach to motivate our associates to excel.要成为员工的榜样、深入到员工之中去引导员工取得成功Practice R-Way Service; set an example to be followed.实践R-Way服务, 以身作则。Ensures that all procedures and policies are in place and are being practiced.确保所有工作制度和程序到位并实施。Conducts audit and controls on a regular basis. Communicates with Accounting in case of any irregularities; and coaches and counsels associates whenever appropriate.定期审核控制,和会计部保持良好的沟通来避免任何异常情况的发生,给员工适宜的培训指导。14.           Ensures good communications between the departments.        确保部门间的良好沟通。Leads by example: provides a high-quality service and proactive hospitality towards all customers.以身作则,提供高质量的服务和预先反映客人需求。Develop and maintain a motivational working environment within the department.在部门内维持积极向上的工作氛围。Be informed about daily operations and events.知晓每日工作运转和宴会情况。Know all frequent customers and be familiar with their special requests. Ensure that their needs are met.了解酒店常客及其要求。 确保他们的要求被满足。Hold monthly department meetings (to detail all hotel issues) and distributes meeting minutes每月开部门例会并分发会议记录。Establish goals and objectives to improve the department.为部门设立目标以便改进。Ensure GSS scores and reports are posted visibly throughout the hotel.确保客人满意度调查在酒店内公布。Implement proper training program and control the training of staffs to top efficiency and in accordance with Marriott policies.实施适宜的员工培训并控制培训达到万豪的最佳效果。Provide job descriptions and an updated training manual.提供工作描述 并及时更新培训手册。Recommend and identify new ideas, methods and markets.        建议和确定新的理念、方法和营销技巧。Responsible for maintaining ongoing energy conservation and loss prevention programs among service associates.        负责保持员工团队的力量防止流失。Attend all function meetings.        参加所有会议。Conduct a departmental daily “15 Minute” training program.        执行部门每天十五分钟的培训计划。Responsible to maintain the overall welfare of our associates by providing them with the training & resources to take care of our guests.        负责向员工提供培训和其他资源,使他们能照顾好我们的客人。Reespossible for hiring , initial training of all banquet associates.        负责雇用和为员工做最初的培训。Ensure the efficient scheduling of management & associates.        确保有效的排班。Responsible to maintain the discipline,and a high level of morale among banquet service associates.        负责通过培训保持一支高水准的员工队伍。Responsible for the execution of all associate reviews and appraisals in a professional and timely manner.        从专业的角度为所有的员工做工作评估。Practice “Open Door” policy at all times.        运用“开放”的态度对待所有员工。

薪资: 3千-4千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:天津-塘沽区 食宿:提供食宿

‍OPERATIONS运营Open and close shift in accordance with the manager checklist.根据经理检查表检查部门的开档和收档工作。Initiate aggressive guest interaction through seeking and soliciting feedback from guests.主动与客人交流以获得客人的真实反馈意见。Train, maintain and enforce all Marriott service standards in the outlet.培训、保持并加强万豪所有的服务标准。Enforce the Marriott standardized drink recipe and presentation guidelines to ensure consistent quality beverage to our guests in accordance with the Marriott Bar Guide.根据万豪制定的酒吧配方标准和装饰标准,确保酒水质量的一致性。Properly execute revenue and check control procedures on shift.确保部门执行正确的财务帐单程序。Handle daily associate relations (i.e. scheduling, time adjustments).负责每天的员工事务。(如时间表的调整)Maintain a safe & sanitary work environment for all associate & guests.确保工作场地的清洁和安全。Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, and checks).为部门的运作提供响应的资源。(例如表格、台图、帐单等等)Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.解决临时发生的事情,例如电话通知的工作,最后时刻的预定和其他可能发生的问题。Conduct taste panels and menu classes on a daily basis for restaurant.每天负责品餐饮评定和为当天准备相应的菜单/饮料单。Be on the floor during the shift and assist servers or hostess to ensure guests are satisfied.营业时间要在现场,协助服务人员工作确保顾客满意。Ensure that only a quality product is served.确保只有质量合格的产品才能提供给客人。Ensure all side work is done on a daily basis.每天确保各项杂务工作得到落实。Maintain proper associate uniform standards.正确员工着装达到标准。Manage an effective repair and maintenance program through the use of work orders, inspections, etc.通过检查表格确保维修保养工作得以正常进行。Understand & teach empowerment principles to ensure guest satisfaction.为确保顾客满意,理解和向其他员工讲解我们的工作原则。Exercise station rotation to ensure stations are distributed fairly. 按轮换原则安排客人就座,以使得安排公平合理。Be aware of all Marriott Guest Incentive programs and the correct accounting procedures pertaining to them.了解万豪所有的顾客奖励计划和与其相关的正确计算程序。Above all, to lead by example through a “hands on” approach to motivate our associates to excel.要成为员工的榜样、深入到员工之中去引导员工取得成功。  HUMAN RESOURCES   人力资源Implement an effective training program for new and current associates using use records, menus, and appropriate reference manuals.用培训记录、手册等工具为我们的新员工执行有效的培训活动计划Encourage problem solving by associates through proper training and empowerment.鼓励员工通过培训和互相帮助解决问题。Establish effective communication with associates to gain their trust and respect.建立有效的沟通赢得员工的信任和支持。Maintain fair and consistent counselling and/or disciplinary procedures in accordance with Marriott’s Guarantee of Fair Treatment Policy.根据万豪公平对待的原则保持公平一致的对待员工。 ADMINISTRATIVE   行政Communicate directly and/or through the use of the logbook to next shift supervisor or manager.直接或通过工作日志与下一值班主管、经理进行有效地沟通。Identify and recommend incentive programs, new ideas, and methods of operation.了解并推荐鼓励政策、新的观念和运营方法。Promote positive inter-department relations.促进部门之间的关系。Perform any reasonable request made of management which is not life threatening or against the law.在不涉及生命安全和违反法律的情况下,完成管理层布置的任何合理工作要求。

薪资: 4千-5千 经验:不限 企业类型:国内高端酒店/5星级
地区:天津 食宿:提供食宿

1.大专以上文化程度;1年以上同岗位工作经验;2.精通中餐的业务知识,熟练掌握中餐的技能技巧;3.性格外向,有亲和力。

薪资: 3千-4千 经验:不限 企业类型:国内高端酒店/5星级
地区:天津

1、拥有高星级酒店中餐厅领班工作经验,具备熟练的餐饮服务技能;2、形象气质良好,熟悉中餐营运流程及VIP服务标准。

薪资: 3千-4千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:天津 食宿:提供食宿

1. 协助经理不断改进完善工作标准和服务程序,并督导实施。2、 负责西餐厅工作人员调配、班次安排和员工的考勤、考核,保证在规定的营业时间内,各服务点上都有岗、有人、有服务。3、 按照西餐服务规程和质量要求,负责西餐厅的管理工作,并与西厨房保持密切联系,协调工作。4、 掌握市场信息,了解客情和客人需求变化,做好业务资料的收集和积累工作,并及时反馈给西厨房及有关领导。5、 了解西厨房货源情况及供餐菜单,组织和布置西餐厅服务员积极做好各种菜点及酒水的推销。6、 负责西餐厅费用控制和财产、设备和物料用品管理,做好物料用品的领用、保管及耗用账目。

薪资: 4.5千-6千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:天津 食宿:提供食宿

Duties and Responsibilities工作职责·         Effectively manage the restaurant by ensuring the following:·         有效管理餐厅的日常工作,确保日下工作正常进行:o    Oversee the Implementation of standards as detailed in the departmental standards and procedures manualo    监督部门工作标准和程序手册中列出的各项规范的贯彻执行。o    Adhere to opening and closing procedureso    遵守开始营业和结束营业的程序。o    Adhere to bill paying procedures o    遵守规定的结账程序。o    Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etco    有效的进行交接班说明会,确保所有员工了解重要客人,特殊活动,每日特价,重点是推销某些产品等。o    Personally meet and farewell a minimum of 80% of your customerso    亲自迎送80%以上的客人。o    Encourage and motivate staff to provide optimum service during all shiftso    激励在岗员工为客人提供卓越的服务。·         Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile·         与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。·         Develop and implement Promotions Calendar for F&B products in restaurant ·         在餐厅制定和执行餐饮产品促销活动日历。·         Manage special event concepts·         特别活动的概念管理工作。·         Anticipate market changes and review operations when necessary·         善于预测市场的变化情况,并在必要时审评运营工作。·         Conduct competitor analysis·         对竞争对手进行分析。·         Create positive publicity opportunities·         创造良好的公众宣传机会。·         Manage customer database and utilize effectively·         管理顾客数据库并有效的加以使用。·         Up-sell property facilities·         推销酒店的设施。·         Actively pursue cost saving measures·         积极的实行节约成本的方法。·         Recycle wherever possible·         尽可能再利用能源。·         Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific·         在竞标过程中与销售经理密切合作争取新的客户;特别是餐饮部门的客户。·         Manage wage and beverage cost ·         管理工资和饮料成本。·         Forecasting ·         进行预测工作。·         Stock control·         有效的控制存货。·         Analyze food and beverage statistics through point of sale system·         通过销售点销售系统分析餐饮统计数据。·         Works with Superior on manpower planning and management needs·         和上级领导一起进行人力规划和管理需求。·         Works with Superior in the preparation and management of the Department’s budget·         和上级领导一起编制和管理部门预算。QUALIFICATIONS AND REQUIREMENTS任职要求Required Skills –技能要求 ·         Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.·         完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。·         Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.·         持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。·         Problem solving, reasoning, motivating, organizational and training abilities.·         具有解决问题,推理,号召,组织和培训能力·         Good writing skills·         具有良好的写作技能·         Leadership Skills·         具有领导能力 Qualifications –学历·         Diploma in Hotel Management, Food & Beverage, or related field.·         酒店管理,餐饮或相关专业的大专学历。   Experience –经历·         4 years related experience, including supervisory experience, or an equivalent combination of education and experience·         4年相关工作经历,包括管理经验,或与此相当的教育和相关工作经验结合的背景。

薪资: 面议 经验:5年以上 企业类型:国际高端酒店/5星级
地区:天津 食宿:提供食宿

Duties and Responsibilities工作职责· Effectively manage the restaurant by ensuring the following:· 有效管理餐厅的日常工作,确保日下工作正常进行:o Oversee the Implementation of standards as detailed in the departmental standards and procedures manualo 监督部门工作标准和程序手册中列出的各项规范的贯彻执行。o Adhere to opening and closing procedureso 遵守开始营业和结束营业的程序。o Adhere to bill paying procedureso 遵守规定的结账程序。o Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etco 有效的进行交接班说明会,确保所有员工了解重要客人,特殊活动,每日特价,重点是推销某些产品等。o Personally meet and farewell a minimum of 80% of your customerso 亲自迎送80%以上的客人。o Encourage and motivate staff to provide optimum service during all shiftso 激励在岗员工为客人提供卓越的服务。· Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile· 与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。· Develop and implement Promotions Calendar for F&B products in restaurant · 在餐厅制定和执行餐饮产品促销活动日历。· Manage special event concepts· 特别活动的概念管理工作。· Anticipate market changes and review operations when necessary· 善于预测市场的变化情况,并在必要时审评运营工作。· Conduct competitor analysis· 对竞争对手进行分析。· Create positive publicity opportunities· 创造良好的公众宣传机会。· Manage customer database and utilize effectively· 管理顾客数据库并有效的加以使用。· Up-sell property facilities· 推销酒店的设施。· Actively pursue cost saving measures· 积极的实行节约成本的方法。· Recycle wherever possible· 尽可能再利用能源。· Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific· 在竞标过程中与销售经理密切合作争取新的客户;特别是餐饮部门的客户。· Manage wage and beverage cost · 管理工资和饮料成本。· Forecasting · 进行预测工作。· Stock control· 有效的控制存货。· Analyze food and beverage statistics through point of sale system· 通过销售点销售系统分析餐饮统计数据。· Works with Superior on manpower planning and management needs· 和上级领导一起进行人力规划和管理需求。· Works with Superior in the preparation and management of the Department’s budget· 和上级领导一起编制和管理部门预算。QUALIFICATIONS AND REQUIREMENTS任职要求Required Skills –技能要求 · Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.· 完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。· Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.· 持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。· Problem solving, reasoning, motivating, organizational and training abilities.· 具有解决问题,推理,号召,组织和培训能力· Good writing skills· 具有良好的写作技能· Leadership Skills· 具有领导能力 Qualifications –学历· Diploma in Hotel Management, Food & Beverage, or related field.· 酒店管理,餐饮或相关专业的大专学历。Experience –经历· 4 years related experience, including supervisory experience, or an equivalent combination of education and experience· 4年相关工作经历,包括管理经验,或与此相当的教育和相关工作经验结合的背景。 

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:天津-河西区 食宿:面议

Airi热爱旅行。她上班的时候不会带着她的地图册,但她却会将同样的活力和热情带到工作中来。天津梅江中心皇冠假日酒店寻找像Airi这样的人才,能够在其岗位上表现出色,言行得体,随机应变,为客人建立信任。 天津梅江中心皇冠假日酒店是由天津滨海友谊投资有限公司投资、由最具全球性的英国洲际酒店集团管理的一家高端商务酒店。酒店是天津市唯一360度全湖景酒店,酒店周边2公里范围内拥有20万平米国展中心,80万平米的森林公园,3000万平米的富人住宅区,15万平米的商业公建配套,尽揽100万平米的湖景,座靠地铁6号线出口,距离机场仅25分钟车程。酒店于2014年9月盛大开业,我们欢迎才华横溢的您一起加入我们的致胜团队,和我们一起创建“客人的挚爱的杰出酒店”。 我们正在寻找一名热情友善、形象专业的全日餐厅主管加入我们的团队。

薪资: 3.5千-4.5千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:天津 食宿:提供食宿

岗位职责1.参加西餐餐厅例会,每天召开餐前会,安排当日工作重点,及时传达上级指示。2.按工作程序做好与各西餐餐厅及厨房、饮料部关系,及时对部门间争议提出界定要求。3.按月制订咖啡厅经营目标和工作计划,报批通过后执行。4.巡视、监督、检查咖啡厅所属员工的各项工作。5.根据工作需要调配服务领班和侍酒员工作岗位,报西餐餐厅经理批准执行。6.掌握咖啡厅工作情况和有关数据。7.搞好客人关系,处理顾客投诉。8.定期向西餐餐厅经理述职。岗位要求:1.熟悉咖啡厅服务操作和程序2.良好的沟通能力、组织能力及决策能力。3.能够使用标准应用软件和酒店操作系统。

薪资: 4千-5千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:天津-红桥区 食宿:提供食宿

 岗位职责:1.负责餐厅,落实各个时期的工作任务。2.制定餐厅服务工作规范及工作制度并确保实施。3.协助西餐厅经理和餐饮部经理制定各项餐饮推销计划与策略。4.监督员工按照规范标准对客服务,对员工进行绩效评估,实施奖惩制度。5.处理宾客的投诉,不断改善服务质量。岗位要求:1.大专及以上文化程度;3年以上同岗位工作经验。2.精通餐饮的业务知识,熟练掌握餐饮的技能技巧;3.具有较强的社会活动能力、组织领导工作能力和实际工作能力;善于调动各级管理人员的积极性。

薪资: 4.5千-6.5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:天津-南开区 食宿:提供食宿

·         Effectively manage the restaurant by ensuring the following:有效管理餐厅的日常工作,确保日下工作正常进行:o    Oversee the Implementation of standards as detailed in the departmental standards and procedures manual监督部门工作标准和程序手册中列出的各项规范的贯彻执行。o    Adhere to opening and closing procedures遵守开始营业和结束营业的程序。o    Adhere to bill paying procedures遵守规定的结账程序。o    Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc有效的进行交接班说明会,确保所有员工了解重要客人,特殊活动,每日特价,重点是推销某些产品等。o    Personally meet and farewell a minimum of 80% of your customers亲自迎送80%以上的客人。o    Encourage and motivate staff to provide optimum service during all shifts激励在岗员工为客人提供卓越的服务。·         Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。·         Develop and implement Promotions Calendar for F&B products in restaurant在餐厅制定和执行餐饮产品促销活动日历。·         Manage special event concepts特别活动的概念管理工作。·         Anticipate market changes and review operations when necessary善于预测市场的变化情况,并在必要时审评运营工作。·         Conduct competitor analysis对竞争对手进行分析。·         Create positive publicity opportunities创造良好的公众宣传机会。·         Manage customer database and utilize effectively管理顾客数据库并有效的加以使用。·         Up-sell property facilities推销酒店的设施。·         Actively pursue cost saving measures积极的实行节约成本的方法。·         Recycle wherever possible尽可能再利用能源。·         Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific在竞标过程中与销售经理密切合作争取新的客户;特别是餐饮部门的客户。·         Manage wage and beverage cost管理工资和饮料成本。·         Forecasting进行预测工作。·         Stock control有效的控制存货。·         Analyze food and beverage statistics through point of sale system通过销售点销售系统分析餐饮统计数据。·         Works with Superior on manpower planning and management needs和上级领导一起进行人力规划和管理需求。·         Works with Superior in the preparation and management of the Department’s budget和上级领导一起编制和管理部门预算。

薪资: 面议 经验:1年以上 企业类型:国内高端酒店/5星级
地区:天津

要求:1、楼面主管:女性,22-26岁中专以上学历,有餐饮业管理工作经验二年以上者优先2、楼面领班:女性,20-26岁中专以上学历,有餐饮业管理工作经验一年以上者优先3、吧员:性别不限,20-25岁,有相关经验者优先4、服务员:女性,17-26岁,形象气质佳、能吃苦耐劳者5、传菜员:性别不限,17-26岁,能吃苦耐劳

薪资: 4千-5千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:天津-塘沽区 食宿:提供食宿

· Manage the bar/lounge operations of the hotel to ensure the achievement of established beverage quality and guest service quality standards and departmental revenue and profit goals.管理酒店大堂吧的运营,确保已打造的酒水质量和宾客服务质量标准,以及部门收入和利润目标。· Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.   遵守当地的卫生和安全法规,或其它适用的规定,以及品牌规范和当地的规章制度。

薪资: 面议 经验:2年以上 企业类型:国际高端酒店/5星级
地区:天津 食宿:面议

 岗位职责1.参加餐厅例会,每天召开餐前会,安排当日工作重点,及时传达上级指示。2.按工作程序做好餐厅与厨房关系,及时对部门间争议提出界定要求。3.按月制订餐厅经营目标和工作计划,报批通过后执行。4.巡视、监督、检查餐厅所属员工的各项工作。5.根据工作需要调配服务领班和员工作岗位,报餐厅经理批准执行。6.掌握餐厅工作情况和有关数据。7.搞好客人关系,处理顾客投诉。8.定期向餐厅经理述职。

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