【职位描述】Director of Food & BeverageAre you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Director of Food & Beverage, you will strategically lead the team to take guest satisfaction to the next level.What is in it for you:•Employee benefit card offering discounted rates in Accor worldwide•Learning programs through our Academies and the opportunity to earn qualifications while you work•Opportunity to develop your talent and grow within your property and across the world!•Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21•What you will be doing:•Lead, mentor and train the Food & Beverage Operations team•Ensure Food & Beverage relevant brand standards are maintained•Strategize on new products and service offerings•Create unforgettable experiences for our guests•Your experience and skills include:•Service focused personality is essential and previous leadership experience required•Proven ability to build and maintain good relationships with all stakeholders•Communicate thoughts, actions and opportunities clearly with strong networking skills•Ability to lead by example, believe in a strong team culture and set the scene for high performanceOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS【任职要求】See Job Discription 请查看职位描述

岗位职责：- 向总经理汇报酿酒坊整体运营情况。- 全面负责酿酒坊设施设备的维护及整体运营。- 保证及维持啤酒出品质量及相关文件管理。- 不断创新、引领市场并与同行保持良好的沟通合作。- 管理库存及采购。- 市场营销:   与总经理/市场和餐饮团队合作，制定促销和活动计划。  与设计宣传团队合作进行啤酒新品的设计构思和创作。  每年出差2-3次，代表鲜啤吧参加世界级啤酒相关的会议和一些列比赛。岗位要求：- 学士学位。酿造专业背景优先考虑。- 至少5年以上酿造行业经验。- 良好的中英文沟通能力。- 有出色的领导力。

1.    Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.2.    Provide a professional and courteous service at all times and ensure that all employees follow the example.3.    Be knowledgeable of all services and products offered by the hotel.4.    Have a thorough knowledge and understanding of all food & beverage products and services.5.    Prepare/consolidate the yearly budget for the department in cooperation with the Finance Department.6.    Prepare the monthly income statement for each outlet and the department as a whole, hold the monthly performance meeting with the Outlet Management.7.    Attend and actively contribute to all relevant staff meetings and hotel trainings.8.    Conduct daily operations briefings with the Executive Chef.9.    Conduct daily or weekly Food & Beverage meetings.10. Take the necessary disciplinary actions, when needed, in accordance with local legislations.11. Ensure all departmental operations manuals are prepared and updated annually.12. Source the best available products, constantly aim to improve quality, communicate about the products both internally and externally.13. Establish good partnerships with suppliers and involve them in activities that will strengthen working relationships, e.g. invite them to the hotel.14. Monitor and constantly improve quality and guest satisfaction with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).15. Handle guest complaints in prompt and courteous manner.16. Oversee every service at least once a week (breakfast, lunch, dinner, lobby, banqueting, room service, bar).17. Prepare a yearly marketing plan fot the department in cooperation with the Sales & Marketing Department including a competitor analysis and a revision of global trends.18. Conduct the competitor analysis through on-site inspections to assess the local food & beverage offering including both hotel outlets and stand-alone restaurants.19. Analyse the global trends by reviewing print and web based media and attend local/regional trade shows and gastranomic events.20. Maintain an active relationship with the hotel’s PR Manager in regards to hotel’s Food & Beverage outlets and events.21. Ensure that all Outlet Managers are fully aware of market needs and trends and that their product and service meet the demands.22. Coordinate with the Chef to ensure that employees are educated and aware of seasonal and new products on the market.23. Develop departmental trainers, assign training responsibilities and meet with the trainers on a monthly basis.24. Ensure that each Outlet Manager plans and implements effective outlet specific training programs.25. Assume Executive duties as assigned by the General Manager in accordance with the hotel’s duty manager roster.26. Respond to any changes within the Food & Beverage department as dictated by the hotel management.27. Act as the main point of contact to the Corporate Food & Beverage Team28. Implement corporate policies, procedures, guidelines, traditions and initiatives.29. Ensure that all outlet concepts are followed and that alterations or reviews of concepts are brought to the attention of the Corporate Food & Beverage Team.30. Attend all corporate conference calls and the relevant regional and global Food & Beverage events.31. Provide support for the Corporate Food & Beverage Team as requested in accordance with the hotel-corporate agreement. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.                                                               

职位描述：我们热情，不仅对客人我们规范，不仅于制度和我们一样，带着梦想即刻起，点赞你的生活，从这一份工作开始!只要你有才，虚以待位，只等你来!无限的发展空间，我们的成长邀请你一同参与!岗位要求： 活力四射，聪慧睿智，自信满满

岗位职责：1.根据预测、宴会预订、团体餐安排及重要宾客的人数来安排工作。2.做好销售，宾客投诉、解决办法及相关员工、设备的记录。3.提高工作效率，促进销售，并达到增源节支的目的。4.建立收银调节控制程序，在服务前后，要按此程序来工作。5.参与菜单、酒水单的制定及定价。 岗位要求：1.大专及以上学历；熟练掌握英语。2.3年以上5星级酒店同等工作经验；精通中西餐的业务知识，熟练掌握餐饮服务技能技巧。3.具有较强的社会活动能力、组织领导工作能力和实际工作能力。4.具有食品原材料加工、中西餐成本核算方面的知识。掌握各种产品配方、各种食品原材料出料率标准，控制产品质量和成本消耗。5.中西餐食品原料学、烹调学、食品营养卫生和中西餐管理等方面的专业知识。

DUTIES AND RESPONSIBILITIES 工作职责-Participate in the planning and costing of menus参与菜单的计划和成本核算工作。-Develop and write standard recipes制订并编写标准菜谱。-Develop new dishes and products开发新菜和新产品。-Assist with organizing special events and special food promotions协助组织特别活动和特别食品促销活动。-Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets, and current trends and make recommendations for appropriate adjustments to kitchen operations accordingly保持对产品的综合性知识的了解，包括配料、设备、供应商、市场和当前趋势，并相应的建议厨房运作部进行适当调整。-Maintain a hygienic kitchen保持厨房的卫生。-Supervise and Training of assigned employees管理和培训属下员工。QUALIFICATIONS ANDREQUIREMENTS 任职要求-Demonstrated ability to interact with customers,employees and third parties that reflects highly on the hotel, the brand andthe Company.完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。-Alcohol awareness certification and/or food servicepermit or valid health/food handler card as required by local governmentagency.持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。-Problem solving, reasoning, motivating,organizational and training abilities.具有解决问题，推理，号召，组织和培训能力

职位描述 1.专门负责酒店各个餐厅的销售工作，确保餐饮群的最大化，熟悉餐饮部运作流程； 2.制定每周客户公关开拓维护计划，定时对新老客户进行拜访； 3.协助餐饮总监开发并制作销售计划并执行； 4.善于预测市场的变化情况，并在必要时审评运营工作。 任职要求： 1.年龄27—35岁，女性身高1.62米以上，形象气质佳，身体健康，精力充沛，能适应较强的工作压力； 2.形象气质良好，能完全代表酒店形象； 3. 具有较强的沟通技巧和客户维护意识； 4.了解海口市餐饮市场者优先录用。

Mercato意大利餐厅侍酒师Sommelier in Mercato Restaurant协助领导和指导葡萄酒的服务。To assist in leading and directing the wine list, service of wine.保持优质的服务标准。To maintain high service standards.以增加收入和盈利水平和提高服务质量为目标，创造和开发新想法。To create and develop new ideas with the goal of increasing the levels of revenue and profitability and increasing the quality of service.努力为餐厅设定填充目标，协助制定营销策略。Strive to for fill objectives set for the restaurant, assist in develop the marketing strategy.负责实现收入目标。Responsible for attaining the revenue targets.负责创建和维护餐厅的葡萄酒清单。Be responsible for the creation and maintenance of the wine list for the restaurant.采购来自世界各地的特殊和卓越葡萄酒。Sourcing of wines of exception and excellence from around the world.与采购部门合作获取许可证或产品。Working with the purchasing department to acquire licences or products.负责酒窖的日常运营，确保始终保持酒的覆盖范围。To be responsible for the day-to-day running of the wine cellar, ensuring that wine coverage is maintained at all times.及时了解市场信息。Keep abreast and up to date on information in the marketplace. 良好的团队合作精神，能够在压力下工作Good team player and able to work under pressure认真自信，积极主动，以客户为导向Serious, Confident,Takes Initiative,Customer-oriented有意从事服务行业Interested in F&B有相关工作经验者优先Relevant work experience preferred英语熟练者优先English speaking is preferred 

通过坚持和执行各种万豪标准各项政策；培训和指导其部门其他员工和实习生，为所有顾客提供始终如一的、高质量保证的食品和服务。To provide consistent quality of food and services to internal and external customers, by adhering to and enforcing all Marriott Standards and Policies; training and guidance of trainees and attendants.

岗位职责1、监督厨房员工的工作，控制所有设施及成本，增加餐饮部的利润。2、负责所有中餐的准备、烹饪及装饰工作，以达到最高的质量标准。3、检查存货及成品。4、检查所有食品的准备情况、5、清楚所有食品的配料、技巧、烹饪方法及设备等方面的知识。6、研究当地餐饮市场，极积开创新菜。岗位要求1、接受过专业技术训练2、有丰富的技术及行政经验，其中在X星级饭店工作不得少于X年以上。3、懂得成本核算，食物原料及食品营养知识。4、身体健康，精力充沛。

岗位职责： 1.做好餐前检查工作 2.对预定客人及预定信息了如指掌 3.按照门店SOP对客服务，有较强的服务意识 4.用餐结束后对场地及用器皿进行送洗清洁 5.认真学习门店产品知识 6.服从上级领导工作安排

义务：1.  与既有的客户和潜在的客户及合作伙伴保持密切的联系。2. 高效认知和掌握销售线索。3. 代表酒店参加国际及国内的销售活动。4. 发挥创造力，为酒店的产品及部门做出应有的贡献。5. 仔细计划与客户的会面，对预定的客户实施客户关系管理，完成销售目标。6. 在销售拜访的活动中，按照集团和亚太区的集团规定实施交叉销售。7.  在所负责的市场区域内，监视和报告市场及竞争者的情况。8. 准备销售报告，确保市场及客户信息的准确性，以便于工作的跟进9. 积极地传播产品信息，在负责的市场内营造酒店的知名度。10.  在所负责的区域内，与各餐厅经理一起计划销售攻势，并确保其实现。11.         主动参与，完成各种销售报告。12.        协助计划和配合销售活动。13.        协助配合开发制作所有酒店促销材料。14.        管理客户档案数据库。手工或以电脑更新客户档案。15.        不断地对下属员工给予持续建议及支持。16.  执行上级要求的任务，完成市场销售目标。17. 遵守长沙W酒店员工守则。18. 遵守长沙W酒店的程序及政策。19. 评估个人表现，使之不断提高。20.完成饮食总监交给的其他任务。

  负责厨房湘菜炒锅的相关工作

岗位职责1.负责中餐厅，落实各个时期的工作任务。2.制定中餐厅服务工作规范及工作制度并确保实施。3.协助餐饮部经理制定各项餐饮推销计划与策略。4.监督员工按照规范标准对客服务，对员工进行绩效评估，实施奖惩制度。5.处理宾客的投诉，不断改善服务质量。6.抓好设备设施的维修保养，严格物资管理制度，做好餐厅安全和防火工作。7.根据季节差异、客源情况为厨房制定特色菜单提供建议。岗位要求1.大专以上文化程度；3年以上同岗位工作经验； 至少熟练掌握一门外语。2.精通中餐的业务知识，熟练掌握中餐的技能技巧；3.具有较强的社会活动能力、组织领导工作能力和实际工作能力；善于调动中餐部各级管理人员的积极性。4.具有食品原料学、烹调学、食品营养卫生和粤菜管理等方面的专业知识熟悉中餐食品原材料采购、储藏和厨房生产、中餐厅服务全过程，善于安排各个环节的工作，能保证中餐管理的协调发展。5.具有中餐食品原材料加工、中餐成本核算方面的知识。掌握各种产品配方 ,各种食品原材料出料率标准，控制产品质量和成本消耗。

1.根据标准食谱卡、为客人准备和制作食品。2.严格遵守本部门的标准及程序;3.高标准地保持工作区域、存储区域、保鲜及冷冻冰箱的食品卫生、干净和整洁问题;4.保证所有的厨房设备正常工作，如有问题马上报告;5.参加所有相应级别的培训

—招聘中餐厅经理—有相关工作经验

诚聘餐厅服务员， VIP服务大使（餐饮方向）/高级餐厅服务员一．【岗位职责】1.接受领导分配的服务工作，向VIP客人提供优质服务。2.接待与服务VIP客人进餐，全程跟进服务；二．【职位要求】1.年龄二十-三十二周岁，女生身高1米六以上，男生1米七以上，有服务经验优先；餐厅高级服务员要求女生身高1米七以上，有服务经验;2.形象气质佳，能吃苦耐劳。3.抗压能力强，灵活变通；三.【薪资待遇】1.餐厅服务员薪资4200—5000+包吃住+其他福利。2.餐厅高级服务员保底7500元/月+包吃住+社保+节假日三薪+员工活动+可竞选管理人才+其他福利，综合薪资7500—9000。3.每天工作8小时，月休4天，4.享有国家法定假，购买社保。5.不定期组织各种活动，派对，节日礼品，福利，年终奖，员工旅游等。四、【员工福利】1.包吃，酒店提供健康可口的自助餐（点心甜品例汤）给每位员工；2.包住，宿舍配有空调、无线畅想Wifi、电视、24小时长期供应热水等、宿舍空间大,干净舒适。3..购买社保：养老保险、医疗保险、失业保险、工伤保险和生育保险，享有酒店其他福利。五、【面试地址】面试地点：深圳市南山区中心路3008号深圳鹏瑞莱佛士酒店欢迎推荐与自荐！

职位描述诚聘餐厅服务员， VIP服务大使（餐饮方向）/高级餐厅服务员一．【岗位职责】1.接受领导分配的服务工作，向VIP客人提供优质服务。2.接待与服务VIP客人进餐，全程跟进服务；二．【职位要求】1.年龄二十-三十二周岁，女生身高1米六以上，男生1米七以上，有服务经验优先；餐厅高级服务员要求女生身高1米七以上，有服务经验;2.形象气质佳，能吃苦耐劳。3.抗压能力强，灵活变通；三.【薪资待遇】1.餐厅服务员薪资4200—5000+包吃住+其他福利。2.餐厅高级服务员保底7500元/月+包吃住+社保+节假日三薪+员工活动+可竞选管理人才+其他福利，综合薪资7500—9000。3.每天工作8小时，月休4天，4.享有国家法定假，购买社保。5.不定期组织各种活动，派对，节日礼品，福利，年终奖，员工旅游等。四、【员工福利】1.包吃，酒店提供健康可口的自助餐（点心甜品例汤）给每位员工；2.包住，宿舍配有空调、无线畅想Wifi、电视、24小时长期供应热水等、宿舍空间大,干净舒适。3..购买社保：养老保险、医疗保险、失业保险、工伤保险和生育保险，享有酒店其他福利。五、【面试地址】面试地点：深圳市南山区中心路3008号深圳鹏瑞莱佛士酒店欢迎推荐与自荐！

Prepare and execute F&B sales and marketing plan;制定和实施餐饮市场营销计划；To be activity involved in the Hotels VIP loyalty card, data base collection;积极参与酒店VIP忠诚卡数据库的收集；Following the following highest member coverage , total revenue generated;跟进最高会员就餐人数产生的总收入；Tabulation of Individual member usage by restaurant;单个会员使用不同餐厅的制表；  Actively be involved in sales calls to key clients.积极参与重要客户的销售拜访。Supervise, train and be responsible for the hotels F&B sales team.管理、培训和负责酒店餐饮销售团队。Be involved in the hotels social media marketing program as it relates to F&B;参与酒店与餐饮相关的社会媒体的市场营销计划；To possess a thorough knowledge of all F&B menus, promotions and communicational activities.透彻掌握所有餐饮菜单、促销活动和传播活动的相关内容。To be well versed with products and concepts of all F&B related areas of the hotel.精通酒店所有餐饮相关领域的产品和理念。Ensure that IHG and hotel specific brand standards and policies are correctly applied to with regards to all F&B marketing related activities;确保在所有餐饮部市场营销相关的活动中，正确应用IHG和酒店特有的品牌标准和政策;Prepare, manage, monitor and analyze all promotional activities.准备、管理、监督和分析所有促销活动。Constantly obtain feedback through research from guests and colleagues and use provided information as part of the monthly SWOT analysis to increase revenues and monitor effectiveness of all promotions;通过调研不断获取客人和同事的反馈信息，利用所提供的信息进行每月的SWOT分析，从而增加收入并监督所有促销活动的效果；To maintain an updated competitor analysis and price variance report as outlined.制作不断更新的竞争对手分析和价格差异报告。To digest analytical and creative suggestions from the restaurant’s table management system and propose new avenues of revenue stream on a monthly basis.吸收餐厅餐桌管理系统的分析和创造性建议，每月提出收入流的新途径。To prepare the F&B Marketing & Communications plan;制定餐饮部市场营销和传播计划；To maintain a strong relationship with suppliers and to solicit sponsorship for events;与供应商保持牢固联系，并征求活动赞助；To supervise any promotion as assigned by his/ her superiors;监督其主管分派的任何促销活动；To implement a report-based analysis that will evaluate demographics, in-house vs. outside covers etc. on a monthly basis.每月实施一次报告式分析，对就餐人员统计数据、住店与外部就餐人数对比等进行分析。Required Skills –技能要求Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。Problem solving, reasoning, motivating, organizational and training abilities.具有解决问题，推理，号召，组织和培训能力Good writing skills具有良好的写作技能Leadership Skills具有领导能力 Qualifications –学历Diploma in Hotel Management, Food & Beverage, or related field.酒店管理，餐饮或相关专业的大专学历。 Experience –经验4 years related experience, including supervisory experience, or an equivalent combination of education and experience4年相关工作经历，包括管理经验，或与此相当的教育和相关工作经验结合的背景。

确保餐厅、酒吧及宴会的顺利运作，并超越客人的期望。根据标准与程序将餐厅作为生意单位来经营。作为餐厅经理应不断提高、完善管理技能，以实现本部门在客人满意率、利润收入指标、提高员工士气等方面目标。

岗位职责1.根据各餐厅的特点和要求，制定酒水销售品种及销售价格。2.制定各种酒水的服务方式。3.熟悉酒水的货源、品牌及规格，控制酒水的进货、领取、保管和销售。4.控制酒水出品的份量和数量，检查出品的质量，减少损耗降低成本。5.合理安排人力，检查各项任务的落实情况，对重要宴会、酒会要到场指挥和督导。6.定期举办、策划酒水促销活动，促进餐饮销售。7.掌握本部门的设备、用具和财产，定期清点及作维修保养。岗位要求1.具有餐饮管理、市场营销学等方面知识。2.具有3年以上酒水部管理工作经验，具有强烈的事业心和责任感,高尚的职业道德,良好的纪律修养.3.掌握餐厅服务的标准和要求，了解餐厅服务程序，善于处理各类客人的实际问题。4.具有很强的语言表达能力，善于评估员工、培训员工并激励下属员工工作。

岗位职责1、餐厅经理的职位是极具挑战性的工作，应遵守餐厅、本酒店及希尔顿国际酒店既定的政策原则和运作程序。2、在整个工作过程中，始终保持高度的客户服务意识。3、保持积极的工作态度，做好本职工作，并且主动解决问题，能够始终清晰的与客人或同事进行交流。4、能够提出对酒店的运作及环境有益的意见或建议。5、能够积极的向客人及供应商推荐酒店的服务及设施。6、建立一种每个员工都关注如何能为客人创造“一次特殊经历”，提供非凡客户服务的工作环境。7、积极主动的为客人服务，满足客人任何合理要求，并且培训员工能够预见客人的需求。8、确保在对客服务指南，标准服务手册中的所有标准都能够在整个部门持续有效的贯彻。9、能够按照服务标准评估其他员工的工作表现。10、针对工作中的不足制定计划，以避免影响对客服务质量。11、制定每位员工的排班表及工作安排。（考虑内部活动，客人入住率， 特殊活动及产品促销等）12、有效管理部门运作，为保证服务及餐厅的正常运营采取必要的措施。13、协助餐饮部经理及行政总厨根据餐饮发展趋势，适当需求及销售情况进行餐厅菜单的修改。岗位要求1、具有积极合作的精神。2、具有极强的应变能力。3、具有较强的团队精神。4、强壮的领导和人员管理技能，附加培训技能。5、以客户为导向，并能够自信地建立和超过服务标准。6、具有彻底的关于服务,劳动力控制, 饮料, 维修, 广告, 电脑和财务方面的知识。7、了解并熟练掌握相关餐厅营业知识，包括餐厅的食品、酒水、管理方面、服务技能及与客人交流沟通。8、二至四年在四/五星级酒店的相关管理经验。

岗位职责1、完成VIP包厢宴会及高端会议的接待服务工作；2、严格按照服务规范布置包厢，做好餐前、餐中、餐后各项服务工作，为宾客提供优质服务；3、确保包厢餐具用具的清洁，餐巾布干净、挺括、无破损、无污迹；4、细心留意宾客用餐情况，及时为其提供优质服务；岗位要求1.一年以上餐饮服务经验，高中及以上学历。2.有熟练的服务技能技巧和一定的应变能力，能妥善处理服务中出现的投诉问题。3.掌握餐厅服务规程，了解餐厅各种菜肴的基本特点和烹制方法。4.工作主动、热情、认真，责任心较强。5.身体健康，仪表端庄。

 R&B Co-Ordinator 餐饮协调员