This position will based in Club Med Beidahu Pre-opening Resort (Jilin Province) for at least 1 year.
Main Responsibilities:
1.You will report to General Manager - 'Chief de Village' and assist with the Finance & Admin Manager
2.Responsible for high-level executives and management
3.Provide administrative support and performs numerous duties, including writing correspondence, emailing, handling visitors, routing callers and answering questions.
4.The key contact person to liaise with the Owners operation team in terms of VRL and VSL
5.Hands on translation skills from Chinese to English, with an intrapersonal and human skills
6.Others
Requirements:
1. Possesses good command of written and oral English. Knowledge of another foreign language will be an added advantage. 2. Professional3. Good appearance4. Creative5. Enthusiastic6. Friendly and polite7. Exceptional inter-personal communication skills8. Shows initiative9. Adaptability and flexibility10.Team spirit
*Must be ready to work abroad and commit to a 6 days-a- week resort lifestyle for at least one year If you're interested in G.O.-Secretary to CDV position, please send your English CV with a recent photo at hr.china@clubmed.com with the title of ' Your Name - Secretary to CDV'. Thank you.
在Club Med工作,你将最大程度施展你的专业技能和个人能力。
每天你都能通过和不同国籍的GO团队合作以及和我们的顾客相处来提升你的个人技能。
你将受益于专业培训以及职业发展的机会。
你将通过创造和分享‘一个幸福的世界’来代表我们友好、奢华的形象 *欢乐时光是指在工作时间以外的生活方式
到达指在客人到达度假村时欢迎并陪同其到达房间,出发指当客人结束度假时,G.O要求去进行欢送和告别。到达和出发可能发生在任何时间,甚至是在午夜以后,清晨或凌晨。
同客人一起享用三餐,参与村子内所有的活动,和客人交往。每晚在舞台上表演,Club Med传统的“Crazy Sign”是指在舞台上加入G.O和客人一起舞蹈。不要忘记我们是在酒店服务业,因此客户服务需要做到优秀和完美,把客人和G.O有礼节地当作自己最好的朋友。
个人资质
• 专业
• 个人意愿
• 严谨
• 创造力
• 热情
• 良好的人际关系技巧
• 积极和团队精神
Responsibilities/主要工作职责
Maintain all training materials and track equipment and material use to prevent loss of equipment or materials.
维护所有培训资料,跟踪设备和材料,并防止遗失。
Coordinate additional team member and human resources activities, as required.
根据需要协助人力资源部的相关活动。
Perform other duties and responsibilities as assigned or required.
按要求完成其他指定的职责和任务。
Assimilate into The Hilton Family PRIDE/CARE culture through understanding, supporting and participating in all elements of BLUE ENERGY. Demonstrate working knowledge of the service standards.
通过理解、支持和参与让员工融入到希尔顿的蓝色能量的企业文化,展示服务标准的
相关知识。
Conduct a hotel-wide yearly needs assessment and develop (with department heads’ input) an annual Training Plan that supports and contributes to business needs.
每年进行酒店业发展需求评估,(同各部门经理一起)制定一个有助于酒店商业需求的年
度培训计划。
Administers the Training and Education Budget in keeping with HR Policy guidelines.
根据人力资源政策方针制订培训预算。
Provides coaching and counseling to the Elevator Trainee during placement in Hotel.
为实习生提供实习期辅导的咨询服务。
Assists in the selection of Departmental Trainers, then trains and develops them through ongoing workshops and monthly meetings.
协助部门挑选培训师,通过不间断培训课程及每月例会对部门培训师进行培训。
Proactively shapes a service-oriented culture within the operation that predisposes employees to take responsibility for guest satisfaction.
营造以客为尊的服务文化,使得员工在工作中主动承担让客人满意的职责。
Maintains hotel standards through training in Technical and Behavioral Skills (TBS) and Brand Service Skills Training.
通过技能、行为和品牌服务技巧的的培训保持酒店服务标准。
Monitors and assists the progress of participants in Hilton University.
监督和帮助所有参加希尔顿大学的员工取得进步。
岗位职责/职位描述
To ensure the smooth and efficient running of Human Resources Department. Responsible for the total Human Resources function of the hotel. To establish and maintain excellent team member relations and morale to achieve a high standard of team member performance in line with Hilton’s guest satisfaction objectives, as well as the hotel’s business and strategic plans. Create and maintain a hotel culture that provides the environment required to meet the visions.
保证人力资源部顺利有效运作,全面负责酒店的人力资源功能;建立及保持良好的员工关系和士气,以提高员工服务标准达到集团客人满意目标及完成酒店的商业战略计划。创造良好的企业文化,达到集团宗旨要求。