DUTIES AND RESPONSIBILITIES
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工作职责
· Using the tools provided (ie IBP) and in compliance with the IHG standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, RevPar penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture rates (with the F&B Mgr), Loyalty program penetration both overall and by account (and for bookers), system contribution and trends in rooms and non-rooms revenues by channel, segment and account.
利用提供的工具(即IBP)并依照洲际酒店集团的规范,以日历的形式对以下信息进行维持、更新和分享:外部活动、竞争对手价格情报、平均房价的渗透率(RGI)、商业客户的抵店和消费习惯、流失报告、会议空间分配、揽客率(与餐饮经理一起)、总体的和按帐户的(对于预订者而言)忠诚度计划渗透率,系统以及通过渠道、细分市场和客户得到的客房或非客房收益的趋势。
· Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation.
了解酒店效益的组成部分,并以此对来自当地客户和群体的业务进行评估,以便为将来的定价和谈判提供数据.
· ·Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the Revenue Room Taskforce in relation to the hotel’s pricing and market mix strategy.
监测竞争对手对所有创收部门的定价,了解当地市场动态和需求群体,并就酒店的定价和市场综合策略向客房收益工作组提供适当的建议
· Facilitate the Revenue Room Meeting (which the GM chairs) and generates reports and analyses needed for these meetings, displaying key facts/trends etc., on the revenue room walls.
协助召开客房收益会议(由总经理主持),并撰写会议所需的报告和分析材料,在会议室的墙上展示主要数据和趋势等
QUALIFICATIONS AND REQUIREMENTS
任职要求
· Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
· Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions.
拥有有效的酒店报价概念,优化收益管理和销售策略的知识,并具有在给定的市
· Bachelor’s degree in Hotel Administration or Business Administration. MBA is preferred.
具有酒店管理或商业管理的学士学位,工商管理硕士学位优先考虑。
· 4 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience. Previous Revenue Management or Pricing experience is preferred.
4年相关工作经验或类似的管理经验,或与此相当的教育与工作经验结合的背景。曾从事收
入管理或报价工作者优先考虑。