Directs the work assignment of supervisory and non-supervisorypersonnel
指导管理层工作人员和普通员工完成布置下来的工作任务。
Monitors Housekeeping personnel to ensure guests receive prompt andcourteous service
监控以确保所有客人和住店客人能接收到及时、礼貌的服务。
Monitor Housekeeping personnel to ensure rooms, and particularly thoseof priority members, known repeat guests and other VIP’s receive specialattention
监控客房职员以确保客房的正常运作，特别是具有优先权的客人，了解并相互告知使重要客人受到特殊的关注。
Informs other operating departments of Housekeeping matters, whichconcern notably the Front Office, to ensure accurate room status, in additionto communicating with Engineering and the Linen Room.
通知其它部门客房部正在运作的相关事项，特别是前厅部，确保房态的准确性，另外也有要确保与工程部、洗衣房的沟通交流。
Schedules routine inspections by supervisors, of all housekeeping areasincluding occupied and non-occupied rooms; Public Areas & F&B Outlets
主管对日常事物的检查，包括空房和住人房的所有客房区域。
Inspects guest rooms in all Housekeeping areas on a regular basis toensure furnishing, facilities and equipment are clean and in good repair, wellmaintained and replaced / refurbished as required
检查客区和公区是否正常运作，以确保所有的家具、设备、装置保持清洁及得到及时的维修。
Appraise work performance, discipline and efficiency; and grooming ofall Housekeeping staff and initiate immediate remedial action if necessary
在上级的指导监督下评估所有员工的仪容仪表、纪律及工作效率，并在必要的时候及时纠正错误。
Follows up on progress of agenda items covered in regular meetings
根据例会所涉及的方面跟进工作。
Ensures Housekeeping personnel are familiar with in house facilitiesfor the purpose of assisting guests
确保客房员工熟悉房内设施设备，以便更好地为客人提供服务。
Maintains a steady flow of communication to the Executive Housekeeperand all levels of staff on all matters affecting the Housekeeping Department
就客房部的相关事项与行政管家保持稳定地沟通与交流。
Supervises outsource contractors to ensure contractual compliance
监督外部合约人以确保合同的一致性。
Maintains and manage guest supplies.
确保客用品的消费量在控制范围内。
Assists in monitoring and controlling Housekeeping procedures includinglost and found, key control, security and emergency procedures, health andsafety for employees and guests
帮助监控和控制客房程序以便保障员工的健康和安全，比如失物招领服务、钥匙的控制服务、安全紧急情况的处理程序。
Works with the Executive Housekeeper on routine cleaning programsincluding spring cleans, etc
与行政管家一起按照日常清洁计划工作，包括不定时清扫。
Acts on behalf of the Executive Housekeeper in his / her absence.
在行政管家不在时充当他的授权代表。
