作为销售协调员，您将应以最高标准完成以下任务:
• Maintain
document filing, tracing and correspondence to system.
• 负责部门文件存档及更新，确保部门文件与系统信息一致。
• Handle
the coordination of follow-up actions by S & M team member or other
Departments with relations to Sales, Administer and coordinators any other
Sales activities.
• 处理协调销售部员工的活动及其他部门和销售部的关系，协调管理部门内所有其他活动。
• Prepare
and send out quotations or contracts to travel agents tour operators or
related.
• 为销售经理制定并发出报价或合同给旅行社或客户。
• Ensure
that all enquiries are replied within 4 hours and then properly put on trace or
file, and correspondence system of the division.
• 保证所有发出的报价在4小时内回复,并且适当地放在文件夹里，跟进和系统一致。
• Ensure
that all coming correspondence is replied within 24 hours and then properly put
on trace or file, and correspondence system of the division.
• 保证所有发出的合同在24小时内回复,并且适当地放在文件夹里，跟进和系统一致。
• Update
and correct the Delphi, Ideas, HR Link, Purchasing system information.
• 更新并确保Delphi, Ideas, 考勤和采购系统信息正确。
• Handle
and direct mail activities.
• 处理直接收到的实物邮件。
• Ensure
that collateral and promotion materials and office supplies are on hand at all
times.
• 确保所有销售资料和宣传手册及办公用品的存货充足。
• Internal
Communication — Departmental Briefing; Liaison with other Department; Team
member Relations.
• 内部沟通——部门会议；与其他部门的合作；员工的关系。
• Maintain
the highest standards of professionalism, ethics and attitude towards all hotel
guests, clients, team member and team members.
• 保持职业特性的最高水准，对所有住店客人、内部同事的态度要虔诚,
• Perform
related duties and handles special projects as assigned by the DOS
• 积极履行销售总监分配工作和任务。
• Attend
daily departmental briefing and take meeting minutes.
• 参加部门日常会议并记录会议纪要。
• Participate
in discussion.
• 参加商讨。
• Issue
communications regarding sales –related information.
• 向所有销售人员传达有关于销售的相关信息。
• Enhance
on effective and promote response to customers’ need.
• 提高对客人有效需求的反应。
• Follow
dip with relevant documents
• 跟进相关文件的走签和处理。
• Demonstrate
honesty, care and nondiscrimination in all our relationships and establish
effective team member relations.
• 诚实坦率,在工作中和所有员工建立良好的关系。
• Team
Work — Enhance teamwork among colleagues for effective performance.
• 团队工作—有效的增强、实施和同事间的团队合作。
• Inform
clients of current rates as well as any charges in rate by email and
telemarketing.
• 用电邮或电话告诉客人最近酒店的价格及优惠推广活动。
• Assist
sale manager and executive to conduct hotel site inspection for all walk in,
meeting group and contracted clients.
• 协助销售经理及代表负责所有散客、团队以及协议客户参观酒店。
• Inform
customers promptly about all hotel information updated.
• 及时地通知客人有关酒店信息的变动。
• The
management reserves the right to change / extend this job description if
necessary at any point of time during her / his employment.
• 如有必要 ，该部门有权更改或补充该职位描述。
• Carries
out any other reasonable duties and responsibilities as assigned.
•
完成任何其他合理的职责和被指派的职责
我们寻找什么样的人才?
希尔顿销售协调员始终要以宾客的利益为重并与其他团队成员密切合作。若要成功地应聘这一职位，您的态度、行为、技能和价值观应符合下列标准:
•
大学专科
•
具有至少一年在国际连锁酒店的相关经验。
•
良好的中英文读写能力。
•
具有良好的沟通技巧。
•
能在强压下胜任工作。
•
有相关的酒店工作经验，拥有较强团队合作精神。
•
了解本地客户的情况并具有很强的市场分析能力。
