1. Supporting the overall management of the Banquets and Events hosted by the hotel.
支持由酒店举办的所有宴会及会议项目。
2. To motivate and supervise all employees involved in the provision of banqueting and events service, and ensure that the service they deliver is in line with the best service standards.
激励和监督所有参与提供宴会和事件服务的员工,保证在服务过程中展现出最好的服务标准。
3. To be aware of the best external competitor offerings in the local market, and to continually work with hotel colleagues to improve our own offerings with the goal of being the best in the market for creativity, service, choice, and value for money.
能够觉察到最好的外部竞争对手,在当地市场,不断与酒店同事工作提高我们自己的产品,其我们的目标是成为最具市场创新、服务、选择、与物有所值。
4. Coordinates with the purchasing department of the hotel for specific purchasing requirements relating to the Banqueting Department.
与采购部门协调宴会部门有关的采购要求特定。
5. To ensure that function rooms are set and ready for the function well in advance.
确保会议室是设置完整的,提前做好准备工作。
6. To ensure that the host/organizer is greeted and briefed, and that any last minute changes and requests are understood and fully dealt with to the satisfaction of the host.
保证向主人或者问候和介绍,哪怕是任何微小的改变和请求都应该明白和完全处理好,以保证主人的满意度,
7. To coordinate with the kitchen, housekeeping and engineering as required in regard to last minute changes or requests or special arrangements.
配合厨房、客房部和工程部根据需要的变化对紧急关头要求或者特殊安排。