Job Summary:
To ensure smooth and efficient operation of Yue Restaurant. Operate the outlet as a business unit as per the standards and procedures and practice managerial principles, in order to achieve departmental goals, in terms of Guest Satisfaction, financial targets, and training and high employee morale.
岗位概述:
确保采悦轩中餐厅的顺利运作,并超越客人的期望。根据标准与程序将餐厅作为生意单位来经营。作为中餐厅运营总监应不断提高、完善管理技能,以实现本部门在客人满意率、利润收入指标、提高员工士气等方面目标。
Job Knowledge / Skill:
Cantonese and Good Cantonese skills.
Computer operation and familiarity with some software packages including spreadsheet programs.
2-3 years working experience in the same position in international hotels or large Chinese restaruant and banquet
Good leadership skills / good training conducting skills /Strong organization skills
Open minded and out going personality
Positive attitude to work and ability to work under pressure
专业知识技能:
广东人,粤语熟练;
熟悉计算机程序、熟知软件及电子表格系统;
2-3年国际酒店同职位或大型中餐及宴会厅工作经验。
领导才能、培训技巧、组织能力;
开朗及外向性格;
积极/主动的工作态度/有承受压力的能力。
· Ensure highest level of service in F&B Outlets by effectively responding
to complaints
通过有效处理投诉确保最高层次的餐厅服务
· Maintain and control inventory of outlet/restaurant equipment and ensure
that inventory is kept clean and in good shape
维护和控制餐厅设备的库存,确保库存保持整洁和状况良好
· Assume regular responsibility for shift managerial duties, especially
with VIP functions
完成定期检查各班次工作的职责,尤其是重要客人的活动
· Consistently look for improvements in F&B outlets to stay on top of
competitors
不断寻找改进餐厅的方法使其处于竞争者中的有利地位
· Ensure hygiene standards and relevant health and safety regulations are
adhered to
确保卫生标准和相关健康和安全政策的实施
· Regularly inspect food & beverage quality
定期检查食品和酒水的质量
· Experienced in all
aspects of restaurants service
在餐饮服务方面经验丰富
· Attention to detail and
strong interpersonal skills to deal
with diverse talent
注重细节,良好的人际交往能力,能够管理不同的人才
· Able to handle the
pressures of simultaneously coordinating a wide range of activities and
recommend appropriate solutions to restaurant problems
能够控制压力,协调各种活动,提供适当的方法解决餐厅问题
REQUIREMENT 要求
· Minimum 5 years Hotel
experience in a equivalent position.
至少五年的同等岗位工作经验