·        Identify and correct unsafe work proceduresor conditions and/or report them to management and security/safety personnel.      识别和纠正不安全的工作程序、条件并报告给管理人员和安全人员。 ·        Follow policies and procedures for the safeoperation and storage of tools, equipment, and machines.      遵守政策和程序以安全地使用及存储相关工具、设备。 ·        Complete appropriate safety training andcertifications to perform work tasks.      完成相关的安全培训并获得证书以便更好完成工作任务。 ·        Maintain complete knowledge at all times of:All hotel features/services, hours of operation, daily house count and expectedarrivals/departures, scheduled in-house group activities, locations and times,all hotel and departmental standards and procedures. 保持完整的理解：酒店的特色、服务、营运时间；每日客房数量以及预期的离店和入住率；制订内部团队活动、地点和时间；酒店所有部门的标准和程序。 ·        Access all function of computer systemaccording to established procedures and standards. 按照既定的程序和标准访问所有电脑系统的功能。 ·        Answer department telephone within 3 rings,using correct greeting and telephone etiquette. 部门电话需响三声后回答，使用正确的问候语和电话礼仪。 ·        Check office storage areas for propersupplies, organization and cleanliness. Instruct designated personnel to rectify any cleanliness/organizationdeficiencies. 检查储物室的正常供给、组织和清洁。如有任何缺陷，需指定员工纠正。 ·        Establish par levels for supplies andequipment.  Complete requisitions toreplenish shortages or additional items needed. 建立用品和设备的标准。完成采购以补充短缺或其他项目需要。 ·        Monitor and ensure that departmental areasare kept clean and organized at all times. 监督并确保部门区域保持干净、整洁。 ·        Review the daily business levels, anticipatecritical situations and plan effective solutions to best expedite thesesituations. 检查日常工作，预计危急情况并做好有效计划解决这些情况。 ·        Prepare weekly work schedules in accordancewith staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. 依照工作指导方针和劳动预测准备每周的排班。通过每周业务需求调整排班表。 ·        Ensure that staff reports to work asscheduled.  Document any late or absentemployees. 确保员工准时上班，记录迟到或缺席的员工。 ·        Coordinate breaks for staff. 为员工协调休息时间。 ·        Assign work duties to staff in accordancewith departmental standards.  Communicateadditions or changes to the assignments as they arise throughout theshift.  Identify situations, whichcompromise the department's standards and delegate these tasks. ·根据部门要求把工作分配给员工。在工作期间内，有额外的或改变的工作内容需与员工协商分配。当影响部门标准和委托任务时应查明情况。 ·        Ensure daily line-up with staff occurs andreview all information pertinent to the day's business. 确保员工进行每日晨会和查阅每天的业务信息。 ·        Inspect grooming and attire of staff; rectifyany deficiencies. 检查员工的仪容仪表，纠正不足之处。 ·        Constantly monitor Human Resources staffperformance in all phases of service and job functions, ensuring that allprocedures are carried out to departmental standards; rectify any deficiencieswith respective personnel. 坚持监督人力员工部员工的工作与服务表现，确保所有的程序都符合部门标准；并纠正每一位员工的不足之处。 ·        Tour each department daily; look for safetyhazards and check staff adherence to hotel policies and procedures. 每天到每个部门巡查；找出安全隐患和检查员工对酒店规章程序的执行情况。 ·        Monitor the staffs' interaction with guestsand employees ensuring prompt and courteous service; resolve discrepancies withrespective personnel. 监督员工在对客服务和内部合作，确保快速、有礼貌的服务；解决个别不符合要求的情况。 ·        Assist departmental staff with their jobfunctions to ensure optimum service to guests/ employees. 帮助部门员工发挥工作职能，确保为客人和员工提供最好的服务。 ·        Observe guest reactions and confer frequentlywith staff to ensure guest satisfaction. 注意客人的反馈并经常与员工沟通，确保顾客满意。 ·        Anticipate guests' needs, respond promptlyand acknowledge all guests, however busy and whatever time of day. 预测客人需求，任何时候都要快速回应和感谢客人，尽管是在繁忙时段。 ·        Review Human Resources log books daily,ensuring information is kept current and accurate. 检查人力资源部值班簿，确保最新和准确的信息。 ·        Maintain current Human Resource status of allmanagement personnel; mail to Corporate offices monthly. 确保人力资源部管理人员情况，每月向集团汇报。 ·        Maintain files on all current laws regardingHuman Resources on: union (where applicable), workers compensation,immigration, unemployment. 确保人力资源部的所有资料符合现有的法规：联盟（如适用）；员工赔偿；出入境；失业。 ·        Maintain files on resource areas to include:compensation carrier, state employment agency, corporate human resource office. 保持资源范围的资料包括：赔偿金；国家职业介绍所；集团人力资源部。 ·        Develop and maintain current job descriptionsfor all hotel positions. 发展和维持酒店所有职位的现有工作概述。 ·        Identify and use outside recruiting sources,minimizing hotel costs. 确定和使用外部招聘资源使酒店成本最小化。 ·        Authorize the placement of newspaper ads forjob openings. 授权报纸刊登公开职位广告。 ·        Interview all applicants for managementpositions and submit recommendations. 面试所有管理职位的申请者并提交建议。 ·        Ensure that the application, screening,interview and hiring process for all candidates is carried out in accordancewith hotel policy and procedures. 确保所有申请者的应聘程序、筛选、面试和雇佣过程是按照酒店的程序规定进行。 ·        Develop and participate in an orientationprogram for all new hires. 参与和制订所有新员工的入职培训。 ·        Ensure accurate maintenance of all employeefiles. 确保所有员工档案的准确维护。 ·        Identify and coordinate outside trainingsources, which address the hotel's training needs. 确定和协调酒店培训需求的外部培训资源。 ·        Conduct, monitor, and critique in-housetraining programs/sessions. 带领、监督和评论内部培训。 ·        Identify certified personnel for training onC.P.R. and other health awareness topics. Schedule and maintain current records on certified hotel personnel. 确定被C.P.R.培训认证的员工和他们的健康情况。安排和保持在酒店个人认证的现有记录。 ·        Provide feedback to Human Resources staff ontheir performance.  Handle disciplinaryproblems and counsel employees according to hotel standards. 把人力资源员工的工作表现反馈给员工。根据酒店标准处理处罚程序和给予员工劝告。 ·        Establish guidelines for performance reviewson all employees.  Ensure completion andplacement in employees' files. 给所有员工建立工作表现回顾指导方针。确保确保完整并放入员工档案。 ·        Establish progressive discipline procedures;monitor compliance with such; conduct counseling sessions with employees;ensure documentation and placement of records in employees' files. 逐步建立处罚程序、监督等；监视并遵守；与员工展开咨询会议；确保文件都放入员工档案中。 ·        Ensure exit interviews are beingconducted/offered to with all terminated employees; ensure placement ofdocumentation in employees' files. 确保每位离职员工都进行离职面谈；确保文件都放入员工档案中。 ·        Audit Finance employee benefits’ records asscheduled. 如期记录审计财务员工的福利。 ·        Conduct audits on hotel payroll records asscheduled, verifying accuracy of titles, rates and status. 如期审核酒店工资记录，核实标题、准确率和情况。 ·        Complete and maintain current records on acompetitive wage and benefit survey for all hotel positions. 对所有酒店的职位调查，完善并维持目前的记录上有竞争力的工资和福利。 ·        Investigate, complete documentation andcoordinate worker's compensation, ensuring entitlement of payments. 调查，完善文件和协调员工赔偿，确保津贴。 ·        Investigate and respond to unemploymentclaims. 调查和应对失业索赔。 ·        Complete designated forms required bylocal/state/federal government and maintain on file the breakdown of allrelated benefit costs. 完成当地政府要求的指定表格和保持文件中所有相关福利费用的细目。 ·        Complete filing of work permits. 完成申请工作许可证。 ·        Coordinate employee requests, ensuringauthorized approvals and paperwork on: Leave of Absence/Vacations, Transfer,Sick Days, Bereavement Time, Discount Room Requests, Pension plans. 协调员工需求，确保批准和授权文书：请假，调动，病假，丧假，住房折扣，养老金。 ·        Establish relationships with local emergencycare facilities and follow up on each use of the facility by the hotel. 建立与当地紧急救援服务的关系，并由酒店跟进每个设施。 ·        Develop a list of agencies and contacts toassist employees with personal problems (i.e., rehabilitation). 建立一个机构和联系人名单，以协助有个人问题的员工。 ·        Secure and coordinate non-cost benefits foremployees (i.e., movie tickets, discounts, credit union). 协调员工的非成本福利（如电影票，折扣，信用单位）。 ·        Develop and coordinate employee incentive andrecognition programs. 制定和协调员工的激励和奖励计划。 ·        Plan and coordinate with the ExecutiveCommittee all employee social and sports activities (i.e., awards banquet,quarterly mgmt. outings) 计划并与行政委员会协调所有员工的社会和体育活动。（即颁奖宴会，每季度MGMT，郊游） ·        Contact local organizations and establish"Good Will" projects which the hotel can become involved with topromote positive public relations with the local community. 联系当地组织和建立“慈善”项目，促进酒店与当地社区的积极公共关系。 ·        Coordinate local sources to assist withrelocation needs.  Maintain informationon area for relocated hotel personnel. 协调当地资源，以协助搬迁的需要。维持被涉及酒店员工的资料。 ·        Oversee the preparation & distribution ofquarterly newsletter. 监督编辑和分配的简报。 ·        Update the employee handbook as changesoccur. 根据改变更新员工手册。 ·        Schedule and direct employee locker audits. 定期和带领审计员工寄物柜。 ·        Prepare Human Resources budget annually.  Track actuals to forecast and keep expenseswithin budget. 预算每年人力资源的编制。跟进预算和保持开支在预算内。 ·        Maintain confidentiality and security ofemployee and hotel records. 保持员工和酒店记录的安全和机密性。 ·        Prepare and submit daily/weekly departmentalpayroll records. 准备和递交每天/每周的部门员工工资记录。 ·        Document pertinent information indepartmental log book. 文件中的有关信息要记录在部门记录簿里。 ·        Attend designated meetings. 参加指定的会议。 ·        Prepare and send all designated corporatereports. 准备和发送所有指定的公司报告。 ·        Foster and promote a cooperative workingclimate, maximizing productivity and employee morale. 促进和推动合作的工作氛围，最大限度地提高生产力和员工士气。 ·        Successful completion of thetraining/certification process. 成功地完成培训/认证过程。 ·        Maintain the employee suggestion box andensure responses are given on a timely basis. 维持员工意见箱和确保及时回复。 ·        Conduct monthly departmental meetings. 组织每月部门会议。 ·        Prepare list of departmental equipment needsfor annual capital expenditures. 为年度支出准备部门所需设备的清单。 ·        Follow up on assignments and special projectsgiven by the General Manager. 跟进分工和总经理给予的特别项目。 ·        Network with local peers, establishingpositive public relations.  Attendassociation meetings and functions. 与当地建立积极地公共关系。参与社团会议和工作。 ·        Actively forwarding and sharing  social media information of hotel, includingWeChat , Weibo and so on. 积极转发和分享酒店社交媒体的内容，包括微信微博等。

该岗位需要服从全国调配 岗位职责 1、负责酒店人力资源部的管理工作。 2、负责制定酒店人力资源政策、制度。 3、建立酒店的招聘管理体系，有效控制员工流动率。 4、制定酒店人力资源规划，并组织实施。 5、组织完成年度培训计划，针对核心员工进行职业规划。 6、建立和谐的劳资关系。 7、建立绩效管理与考核体系。 岗位要求 1、从事酒店人力资源工作5年以上，其中2年以上管理经验。 2、熟知国家、地区劳动法律法规及相关政策。 3、熟练掌握招聘技巧，拥有良好个性与魅力的授课风格，培训技能娴熟。 4、具备英语听说读写能力。 5、管理类专业，接受过系统的人力资源管理理论培训。 请注意：你的简历信息将会被我们转发到我们的第三方招聘系统进行流程使用。我们会采用合理的安全措施来保护您的个人数据安全，如您继续申请该职位，即表示您已知晓并认可我们的操作。

岗位职责 1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人事的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 任职资格 1.有相同岗位工作经验。 2.在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3.熟知国家、地区劳动法律法规及相关政策。 4.具备英语听说读写能力。 5．管理类专业，接受过系统的人力资源管理理论培训。  

【工作职责】 1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人员的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 【岗位要求】 1、具备扎实的人力资源管理专业知识，具有酒店行业同岗位5年以上工作经验； 2、具有酒店筹开，万豪、洲际等国际联号工作经历优先。

岗位职责 ·        Analyze training needs of thehotel in general and individual departments, and develop strategies whichaddress needs, presenting in the form of a Training Business Plan for the GeneralManager and Executive Committee for review ·        分析酒店整体的和各部门的培训需求，针对需求制定策略，用培训业务计划书的形式呈交给总经理和行政委员会审阅。 ·        Familiarize yourself with theIHG HR and Training Standards, localizing where necessary ·        使自己了解洲际酒店集团人力资源和培训的规范，必要之处进行本地化处理。 ·        Ensure effective trainingprograms are in place for the following: ·        确保在以下方面有效的执行培训计划： o   New Employee Orientation o   新员工入职 o   Train the Trainer o   培训培训师 o   Customer Service Training o   宾客服务培训 o   Technical job specific training(through certification of departmental standards and procedures) o   技术性职位的专门培训(部门规范程序证书) o   Supervisory Skills Training o   监督管理技能培训 o   Management Development o   管理层发展 o   Fire, Life and Safety Training o   消防和生命安全培训 o   Selling Skills   o   销售技巧 o   Employee retraining o   员工再培训 ·        Monitor the progress of theTraining Business Plan for each department tot ensure that the trainingobjectives are being achieved ·        监督每个部门培训业务计划的进展，确保实现培训目标。 ·        Maintains all hotel trainingrecords ·        保存酒店全部的培训记录。 ·        Establish a training library ofbooks, videos, journals and audio visual materials to assist trainers in theirtraining programs and for staff personal development ·        建立培训图书馆，配备书籍，录像，记录和视听资料来协助培训师的培训计划以及员工的个人发展。 ·        Design, produce and implementtraining programmes which meet specific departmental needs in conjunction withDepartment Heads, ensuring that training session plans are structured and thattraining is effective ·        与部门领导一起设计、制定和执行能夠符合具体的部门要求的培训计划，确保培训课程方案的制定，以及培训的有效性。 ·        Attend departmental trainingsession and critique performance ·        参加部门的培训课程，评估表现。 ·        Use IHG benchmarks to monitorsuccess of training programs and amend your efforts accordingly. Eg: ESPS,GSTS, achievement of budget, etc ·        利用洲际酒店集团的基本测量标准监测培训计划的成果，并进行相应的修改。如CAPS，顾客满意指标(GSI)，预算完成情况等。 ·        Assist Department Trainers inpreparing and conducting departmental training and assess accordingly ·        协助部门培训师准备和进行部门培训并进行评估。 ·        Prepare and monitor trainingprograms for: ·        制定和监督为以下人员提供的培训项目： o   Management Trainees o   管理培训生 o   Work Experience o   实习生 o   Hotel School Trainees, etc o   酒店学校实习生等 ·        Obtain a network of specialisttraining professionals who can assist with the conduct of training programmesfor advanced or specialist training ·        与能够协助提供高级或专业培训的专业人士取得联系。 ·        Ensure that Department Headsabide by their responsibilities of employee training against departmental SOPs ·        确保部门领导遵守自己的职责为员工提供有关部门规范程序的培训。 ·        Produce monthly trainingreports for your Manager and the General Manager including: ·        为上级经理和总经理编制以下月度培训报告： o   Internal Training Programsconducted: o   完成的内部培训项目： n  Who attended n  参加人 n  Number of people attended n  参加人数 n  Duration of training n  培训时间 n  Who trained n  培训师 n  Cost of delivery (includinglabor costs) n  培训成本(包括人工成本) n  Anticipated return oninvestment and/or training goal n  预计的收益和培训目标 o   External training programsattended: o   参加的外部培训项目： n  Who attended n  参加人 n  Number of people attended n  参加人数 n  Duration of training n  培训时间 n  Who trained n  培训师 n  Cost of delivery (includinglabor costs) n  培训成本(包括人工成本) n  Anticipated return oninvestment and/or training goal n  预计的收获和培训目标 ·        Liaise with other IHG TrainingManagers to share experiences and resources ·        与洲际酒店集团的培训经理们保持联系，交流经验，交换资源。 ·        Liaise with educationalinstitutions conducting hospitality and training courses ·        同从事旅游服务和培训课程的教育机构保持联系。 ·        Maintain current informationand records of suppliers of training resources and materials ·        更新培训资源和资料供应商的信息和记录。 ·        Delivers briefings of allinternal programmes to executive management and department heads ·        为行政管理层和部门领导提供所有内部培训计划的介绍。 ·        Contributes towards regionalactivities as directed by Regional Director of Human Resources / GeneralManager ·        按照地区人力资源总监和总经理的指示为本地区的工作效力。 ·        Provides input for probationand formal performance appraisal discussions to Line Managers in line withcompany guidelines ·        为按照公司的指导方针进行的正式的员工绩效考核和鉴定提供建议。 ·        Coaches, counsels anddisciplines staff, providing constructive feedback to enhance performance ·        向员工提供工作指导、咨询，必要时对其进行批评处分，并提供建设性反馈意见以便提高工作绩效 ·        Regularly communicates withstaff and maintains good relations ·        定期与员工交流思想，保持良好的员工关系。 ·        Works with Superior  in the preparation and management of theDepartment’s budget ·        和上级领导一起编制和管理部门预算 岗位要求 1、大专以上学历，有相同岗位工作经验5年以上。 2、具有良好的沟通能力和协调能力。 3、具有较强的文字综合能力和口头表达能力。 3、能按照酒店经营发展对人才的需要，制订酒店总体培训规划和实施计划。 4、具备教育学、心理学以及酒店管理理论知识。 5、熟悉员工特点和岗位培训工作程序。

1. 负责员工日常招聘工作，建立用工渠道及人才储备库。 2. 负责办理普通员工的入职、离职手续, 及人事变动的审核工作。 3. 合理调配度假村的人力资源，并提出有效的建议和意见。 4. 负责各部门人员编制的审核工作。 5. 负责员工人事档案的管理, 及对外公文之草拟和处理。 6. 协助建立度假村人事管理相关制度、员工保险及福利方面的政策。 7. 负责各种人事政策的具体实施及检查工作。 职位要求： 1. 大专以上学历，有相同岗位工作经验2年以上。 2. 熟悉员工的有关法规和条例；掌握教育学、心理学以及度假村管理理论。 3. 熟悉员工的规律、特点和岗位培训工作程序。 4. 了解度假村员工的服务工作规范和质量标准的要求。 5. 具有良好的沟通能力和协调能力。 6. 具有较强的文字综合能力和口头表达能力。 7. 该岗位需每周工作6天

Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.

-          Fluent in spoken English -          基本的英语口语沟通能力 -          Min.4 years relevant working experience in international hotels -          相关工作经验4年或以上 -          Innovation and creative -          创新能力 -          Strong leadership and management skills -          良好的领导技巧和管理能力

Coordinate and manage the implementation of hotel training in line with DoubleTree and Hotel Policy and Procedure. Develop and maintain training resources and implement systems that promote growth and development and ensure we deliver the promise to all stake holders. Assist the Director of HR in creating an effective and efficient operation of Training Department. 根据希尔顿酒店政策和执行程序协调、组织完成酒店培训任务，发展及保存培训资源，完善体系以促进发展及保证向股东提供承诺。协助人力资源总监保证培训部有效运作。 1. Update training notice board with all information on “what is happening in and outside hotel” and training information. 更新培训告示栏上所有关于酒店内部及外部的新消息和培训信息。 2． Organize reward and certification programs. 组织奖励及证书计划。 3． Keep records of each individual TM on every training he/she attended of the hotel. 保存每位员工的参加培训记录。 4. Organize in coordination with Director of HR and Department Heads’ approved cross-training . 组织协调人力资源总监和部门经理批准的交叉培训。 5. Coordinate departmental cross-training. 协调部门间交叉培训。 6. Facilitate total quality management. 实行全面质量管理。 7. Manage training and development. 管理培训和发展。 8. Develop strategies which address hotel guidelines and Human Resources policies on training and development. 发展关于确定酒店宗旨和人力资源关于培训和发展的政策的战略。 9. Develop plans to conduct needs analyses and in-house training on a regular basis. 定期进行培训需求分析和酒店内培训。 10. Design and maintain hotel training records or legislative on a regular basis. 定期制订并保存酒店培训记录。 11. Develop tools and systems to ensure training and development programs meet the hotel’s objectives. 制订工具和体系保证培训和发展计划达到酒店目标。 12. Ensure that training and development are integrated into business plans and budgets, and targeted goals are identified and monitored. 保证培训和发展与经营计划、预算相结合，明确并监督计划目标。 13. Take part in the preparation and planning of Training Department goals and objectives. 参与准备和计划部门目标。 14. Monitor the implementation of quality management systems. 监督实施质量管理体系。 15. Assist with the management of department cost control. 协助管理部门成本控制。 16. Prepare and manage Training Department budgets. 准备和管理部门预算。 17. Monitor, analyze and report variations from the budget. 监督、分析和报告预算的变动。 18. Coordinate work operations within the department. 协调部门内部工作。 19. Develop performance standards for operations in the Training Department. 建立部门内部工作表现标准。 20. Assess work operations and prepare plans to implement change when required. 评估工作表现，在必要时制订调整计划。 21. Facilitate multiskilling. 促进多技能培训。 22. Manage TMs training and development using the Hilton and DoubleTree Human Resources Management System. 运用希尔顿及逸林品牌人力资源管理体系管理员工培训及发展。 23. Manage the planning and delivery of orientation programs. 计划及实施入职培训计划。 24. Implement TMs performance appraisals. 执行员工工作表现评估。 25. Provide ongoing advice and support to team members under your supervision. 为下属员工提供建议和支持。 26. Implement appropriate management practices that provide team members motivation and communication. 实施适当管理方法以激励员工并促进沟通。 27. Set team goals in consultation with team members according to hotel/department goal, policies and practices. 根据酒店/部门目标、政策和实际情况与团队成员共同设立团队目标。 28. Maintain personal presentation to hotel and Hilton& DoubleTree standards. 根据酒店及希尔顿集团标准保持个人形象。 29. Ensure all reporting and servicing deadlines are met in a timely basis. 保证按时完成所有报告和服务。 30. Manage the completion of monthly and ongoing training reports. 管理完成每月及正在进行的培训报告。 31. Provide information as required regarding training records and attendance. 需要提供培训记录及出勤情况的相关信息。 32. Assist all departmental trainers if necessary with their training. 必要时协助所有部门训导师的培训。 33. Deal effectively with guests and workplace colleagues from a variety of cultures. 与不同文化背景的客人和同事进行有效沟通。 34. Be aware of duty of care, and adhere to occupational health and safety legislation, policies and procedures. 执行健康及安全法规、政策及程序。 35. Adhere to the hotel’s security and emergency policies and procedures. 执行酒店安全及紧急情况政策及程序。 36. Be familiar with property safety, current first aid and fire emergency procedures. 熟悉酒店安全、急救及消防紧急情况程序。 37. To ensure that all team members have a complete understanding of and adhere to the Hotel’s Team member Rules and Regulations. 确保员工充分的理解并遵守员工手册内容。 38. The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment. 如有必要 ，该部门有权更改或补充该职位描述。 39. Carries out any other reasonable duties and responsibilities as assigned. 完成任何其他合理的职责和被指派的职责。

Meet with managers, department and division headsto discuss training needs. Develop learning strategies and plans withmanagement based upon deficiencies identified in a needs assessment. Design,develop, and produce training materials (e.g., facilitator/participantworkbooks, manuals, brochures, job aids, posters). Prepare for training classes(e.g., materials, setup classes, breakdown classes). Design and createinteractive training in various formats. Conduct stand-up training to groups ofemployees. Monitor and ensure departments are attending trainings. 和各部门经理/总监沟通讨论部门培训需要，和部门一起根据培训需求确定培训策略及培训计划，设计、发展和建立培训材料（包括培训师/培训参加人员材料、手册、培训指南、海报等），准备培训课程（比如材料准备、培训教室设置、培训安排等）。设计及创造互动多样培训方式，给员工进行培训，监督并确保部门员工参加培训。 Assist management in training, scheduling,evaluating, counseling and motivating and coaching employees. Follow allcompany and safety and security policies and procedures; report accidents,injuries, and unsafe work conditions to manager. Maintain confidentiality ofproprietary information. Welcome and acknowledge all guests according tocompany standards. Speak with others using clear and professional language;answer telephones using appropriate etiquette. Develop and maintain positiveworking relationships with others; support team to reach common goals; listenand respond appropriately to the concerns of other employees. Enter and locatework-related information using computers and/or point of sale systems. Performother reasonable job duties as requested by Supervisors. 协助培训，评估，咨询，激励和指导员工；遵守公司所有的安全政策和程序；向经理报告事故，工伤，和不安全的工作条件；维护专有信息的保密性；根据公司标准欢迎和感谢所有的客人；用专业清晰的语言与他人交谈；接听电话使用恰当的礼仪。与他人发展并保持良好的工作关系；支持团队达成共同目标；及时回应员工的相关需求；正确及合理使用电脑相关系统；完成主管要求的其他工作。 ·Follow property specific procedures for handling emergency situations(e.g., evacuations, medical emergencies, natural disasters). 按照具体程序处理紧急情况（例如，撤离，紧急医疗事故，自然灾害）。 · Maintain confidentiality of proprietary materials and information. 维护管理专有资料和信息的保密性。                                                         · Talk with and listen to other employees to effectively exchangeinformation. 和员工有效沟通并倾听和分享信息。 · Speak to guests and co-workers using clear, appropriate and professionallanguage. 使用清晰，恰当和专业的用语与客人和同事谈话。 ·Assists Management协助管理 ·          Ensure that hourly employees are trained on company culture, job roles,responsibilities, and technical and service aspects of the job. 确保每位员工都接受了酒店文化，岗位职责及与工作相关的技术和服务培训。 ·          Serve as hourly employees' first point of contact as part of the OpenDoor Policy process. 公平对待每一位员工并实施开放政策 ·          Assist Learning Manager for learning classes, Learning records andlearning reports 协助培训经理有关其它培训课程、培训记录及培训报表的工作 Working withothers 与他人共事 ·          Support all co-workers and treat them with dignity and respect. 支持并尊重同事 ·          Handle sensitive issues with employees and/or guests with tact, respect,diplomacy, and confidentiality. 按照尊重，灵活的处事方式及保密性的原则处理员工和客人的敏感问题。 ·          Actively listen to and consider the concerns of other employees,responding appropriately and effectively. 积极听取并考虑员工的想法并恰当和有效的做出回复。 ·          Develop and maintain positive and productive working relationships withother employees and departments. 与其他员工和部门保持和发展积极并且高效的工作关系。 ·          Partner with and assist others to promote an environment of teamwork andachieve common goals. 协助并与他人一起促进团队合作以实现共同目标。 Physical Tasks 个人任务 ·          Meet with department manager/division heads to develop and createEnglish training classes base on departments needs 和部门经理/部门总监沟通，根据部门需要发展和创建英语培训课程 ·          Enter and locate work-related information using computers and/or pointof sale systems. 正确及合理使用电脑相关系统；；完成主管要求的其他工作。 ·          Move, lift, carry, push, pull, and place objects weighing less than orequal to 10 pounds without assistance. 能够独立移动，升降，推，拉，和携带小于或等于10磅重量的物品 Hiring - NewEmployees聘用新员工 ·          Ensure company grooming standards are communicated effectively to allnew employees.确保有效地与每位新员工沟通酒店仪容仪表的标准 ·          Assist with orientation of new employees. 协助新员工入职培训 ·          Ensure departments have adequate supply of Certified New Hire Trainingmaterials for new hires. 确保新员工培训的材料有足够库存 ·          Assist to conduct new hire orientation training including completing allnew hire paperwork.协助新员工培训及新员工填写相关材料 Training –Development培训-发展 ·          Assist with design and development of training programs, (includinglesson plans and training methods) following company training philosophy andstandards) 根据酒店培训理念及标准协助设计及发展培训计划（包括课程计划及培训方法） ·          Design and develop training programs (including lesson plans andtraining methods) in accordance with company philosophy and standards. 根据酒店培训理念及标准设计及发展培训计划（包括课程计划及培训方法） ·          Order and manage inventory of training materials and supplies. 采购及管理培训材料存货 ·          Prepare for training classes (e.g., materials, setup classes, breakdownclasses). 准备培训课程（比如材料、布置培训室、课程安排等） ·          Design and create interactive training in various formats. 设计及创造各种互动培训方式 ·          Design, develop, and produce training materials (e.g.,facilitator/participant workbooks, manuals, brochures, job aids, posters). 设计、发展及建立培训材料（比如培训师/参加课程人员材料、手册、辅导材料、海报等） ·          Develop training aids and multi-media tools to present trainingmaterial. 准备培训辅助材料及多功能媒体工具进行培训 Administration 行政 ·          Maintain confidentiality and security of employee and property records,files, and information. 维护员工和财产记录，文件及信息的机密性和安全性。 ·          Ensure accurate maintenance of all employee records and files (e.g.,training attendance record, training report, etc). 确保所有员工记录和文档的正确性（如培训签到表、培训报表等） Human ResourcesPrograms人力资源活动 ·          Assist in logistics, administration, and scheduling of annual employeesurveys. 协助后勤及行政事宜，并安排年度员工调查。 ·          Actively forwarding and sharing  social media information of hotel, includingWeChat , Weibo and so on. 积极转发和分享酒店社交媒体的内容，包括微信微博等。

【职位描述】 1.通过询问求职者情况、登记信息和安排面试。 2.根据人事经理的要求与本地劳动机构联系相关事宜。 3.准备招聘广告中关于企业介绍和形象的内容。 4.与相关学院和旅游学校保持良好的关系。 5.确保协调和公平的员工意见处理及违纪处理，提供专业的建议并给员工指出正确的行为标准。 6.协调并安排离店员工离职面谈。 7.关注生产力的提高，有效控制成本， 确保所有设备的合理部署和高效运行。 【任职要求】 1. 国际五星级酒店工作经验优先 2. 在本岗位上有相关工作经验优先 3. 有本地招聘资源优先 4. 团队合作者 5. 善于沟通，亲和力强 6. 具有成长型思维，有创新型

【岗位职责】 1、负责进行酒店工作分析、定岗定员定编和组织机构的设计工作。 2、负责酒店所需各类人才的搜集、贮备、招聘和选拔工作。 3、办理新员工入职录用的各种手续。 4、办理员工劳动合同的签订、续订、中止、终止等事宜。 5、收集各部门的人事变动申报，报上级审批。 6、办理员工的离辞职手续，处理人事纠纷。 7、制作年度劳动人事报表，处理劳动部门年检工作。 【岗位要求】 1、本科以上学历，有相同岗位工作经验2年以上。 2、熟悉员工的有关法规和条例；掌握教育学、心理学以及酒店管理理论。 3、了解酒店员工的服务工作规范和质量标准的要求。 4、具有良好的沟通能力和协调能力。 5、具有较强的文字综合能力和口头表达能力。 6、能熟练操作计算机。

岗位职责 1、负责协助运营部门员工日常招聘工作。 2、负责办理普通员工的入职、离职手续, 及人事变动的审核工作。 3、合理调配酒店人力资源，并提出有效的建议和意见。 4、负责各部门人员编制的审核工作。 5、协助总部人力资源正常的执行。 岗位要求 1、大专以上学历，有相同岗位工作经验1年以上。 2、熟悉员工的有关法规和条例；掌握教育学、心理学以及酒店管理理论。 3、熟悉员工的规律、特点和岗位培训工作程序。 4、了解酒店员工的服务工作规范和质量标准的要求。 5、能与有关部门进行沟通和协调；有较强的文字综合能力和口头表达能力。

【岗位职责】 1、有同样工作岗位经验者优先。 2、该岗位隶属于门店，需要能独立处理门店所有人事事务，在门店独立工作1年以上优先。 3、协助门店总经理、部门经理的员工日常招聘工作，建立用工渠道及人才储备库。 4、负责办理普通员工的入职、离职手续, 及人事变动的审核工作。 5、合理调配酒店的人力资源，并提出有效的建议和意见。 6、负责各部门人员编制的审核工作。 7、负责员工人事档案的管理, 及对外公文之草拟和处理。 8、监督酒店人事管理相关制度、员工保险 及福利方面的政策。 7、负责各种人事政策的具体实施及检查工作。 【岗位要求】 1、大专以上学历，有相同岗位工作经验3年以上。 2、熟悉员工的有关法规和条例；掌握教育学、心理学以及酒店管理理论。 3、熟悉员工的规律、特点和岗位培训工作程序。 4、了解酒店员工的服务工作规范和质量标准的要求。 5、具有良好的沟通能力和协调能力。 6、 具有较强的文字综合能力和口头表达能力。

1.    To ensure that new associates are properly inducted into the hotel by scheduling and conducting orientation.  为酒店新员工安排和进行入职培训 2.    To ensure that all documentation is accurately completed and recorded for all training activities. 确保培训活动的培训记录都完整准确。 3.    To monitor the progress of new hire associates ensuring they receive sufficient training to pass probation taking corrective action where necessary. 监督新员工的培训进程，确保新员工接受足够培训来通过试用期，在适当时候采取有效措施跟进。 4.    To monitor the progress of all associates on specific training and development programmes, assessing their progress and providing frequent opportunities for feedback. 监督员工的培训和发展项目，评估员工的培训进展并提供反馈的平台。 5.    To document and present Training program results on a monthly basis. 每月对当前培训项目的结果进行存档。 6.    To follow up with Department Heads on the preparation and execution of monthly training plans. 向部门经理跟进月度培训计划的制定和实行。 7.    To schedule and conduct hotel training programs as directed by the Training Manager. 计划和进行培训经理安排的酒店培训项目。 8.    To assist the Training Manager with the development of training programmes, objectives and schedules.  协助培训经理改进培训项目、目标和计划。 9.    To assist the Training Manager with the preparation, monitoring and controlling of the training budget. 协助培训经理制定、监督和控制培训预算。 10.  To monitor and control the use of the hotel’s training facilities and equipment. 监督和控制酒店培训设施器材的使用。 11.  To help co-ordinate and plan hotel social and sporting activities. 协助协调和计划酒店的社会活动和体育活动。 12.  To assist with updating all staff notice boards. 协助更新员工宣传栏。 13. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with      hotel colleagues. 有效地建立并维护酒店员工的良好关系，从而增强酒店的团队精神 14. Performs any additional duties as directed by the Training Manager. 完成培训经理委派的其他工作 15. Stays current with developments in the field of Training, and makes appropriate suggestions     and recommendations to the Training Manager. 在培训方面不断创新发展，并向培训经理做出合适的意见或建议。 16. Is fully conversant with all health and safety, fire and emergency procedures. 熟悉酒店的健康、安全标准，火灾和紧急情况的应急预案 5. Maintains a high standard of personal hygiene, dress, uniform and body language. 保持高标准的个人卫生，着装、制服标准和行为举止 17. Is polite and professional in any situation where the image or reputation of the hotel is represented. 任何情况下都应保持礼貌和专业，尤其是当个人代表酒店形象和名誉时 18. Attends meetings and training as required by the Training Manager. 参加培训经理要求的所有会议和培训 19. Ensure that all activities are carried out honestly, ethically and within the parameters of local Law. 确保培训部门的所有活动都真实有效，符合职业标准并符合当地法律

【职位描述】 1.确保所有培训记录在人事系统中的维护，归档以及更新。 2.根据进修发展部经理的要求与当地劳动行政部门联系所有相关事宜。 3.协助制定年度培训计划，确保培训目标完全符合酒店经营目标和员工的培训需求。 4.协助汇总部门运营手册、员工任务清单和任务分解的内容，并保证其准确性。 5.协助完成以下员工沟通项目的编辑、执行和保持，如员工手册、每月人事活动计划，员工布告栏和电视交流。 6.协助开展各种竞赛活动来提升凯悦的最佳实践。 7.根据进修发展部经理或副理的要求协助招聘工作。 【任职要求】 1. 国际五星级酒店工作经验优先 2. 团队合作能力强 3. 快速的适应力及学习能力 4. 严谨细致 5. 积极主动，有成长型思维 6. 较强的沟通能力

【岗位职责】 1、负责员工日常招聘工作，建立用工渠道及人才储备库。 2、合理调配宾馆的人力资源，并负责其他统筹协调工作。 3、负责组织各类活动和会议。 4、负责部门内相关文字工作。 5、完成部门负责人交办的其他工作。 【岗位要求】 1、大专及以上学历，有相同岗位工作经验3年以上。 2、具有良好的沟通能力和协调能力。 3、 具有较强的文字综合能力和口头表达能力。

【职位描述】 1.通过协助人力资源经理/人事部经理制定人事计划、协调并执行所有人事行政工作，为人力资源部行政工作的高效运行提供支持。 2.确保维持一个有序的、及时更新的人事记录系统。 3.确保员工能够通过员工布告栏或电子邮件等渠道及时了解所有酒店内部的规定、条例以及人事政策。 4.协助完成新员工的录用、登记，在适当的时间安排面试的事宜。 5.维护所有的应聘要求以便从中选择合适的人选。 6.确保长期公平的管理员工不满及行为不端，为纠正不恰当的行为及方法提供专业的意见及指导。 7.监督和管理员工公寓的日常管理。 8.确保所有员工设施维系在标准范围，例如员工更衣柜、员工餐厅、员工公寓和员工吸烟处。 【任职要求】 1. 国际五星级酒店工作经验优先 2. 团队合作能力强 3. 快速的适应力及学习能力 4. 严谨细致 5. 积极主动，有成长型思维 6. 较强的沟通能力

岗位要求 1.人力资源管理、酒店管理、教育学、英语相关专业； 2.有酒店培训工作经验者优先； 3.专业技能： - 具备良好的语言表达能力和授课能力，能够独立承担相关培训会会务工作 - 具有良好的英语口语表达能力，能够流畅的进行英语交流 - 熟练运用PPT等各类办公软件 - 具备较强的文字写作能力，能够编写培训教材和试卷； 4.个人素质： - 性格外向有感染力，喜欢或擅长主持，具有良好的沟通协调能力和人际理解能力 - 团队意识强，肯吃苦耐劳，擅长与不同行业打交道 - 具备良好的职业操守和抗压能力，能够适应高强度的工作环境。 岗位职责 1.制定培训计划： - 根据酒店的发展战略和员工的需求，制定年度或季度培训计划，确保培训内容的针对性和实用性 - 负责培训需求调查与分析，了解员工的培训需求，为培训计划提供依据； 2.实施培训课程： - 负责组织和实施各类培训活动，包括新员工入职培训、在职员工技能提升培训等 - 讲授培训课程，包括公共外语、服务礼仪、沟通技巧、销售技巧等，提高员工的专业素养和服务水平； 3.评估培训效果： - 对培训效果进行跟进与评估，收集员工的反馈意见，不断优化培训课程和方式 - 定期提交培训优化报告，为酒店的人才培养和团队建设提供有力支持； 4.建立培训体系： - 协助上级进行培训体系的搭建和标准化梳理，确保培训工作的系统性和规范性 - 负责培训资料的整理和归档，建立完善的培训档案管理系统； 5.跨部门协作： - 与人力资源部门紧密合作，确保培训计划与人力资源战略相一致 - 与其他部门保持良好沟通，了解各部门的培训需求，提供针对性的培训支持。

1. Maintain knowledge of all hotel services/features and hours of operation. 熟悉掌握酒店的服务/功能及运作时间。 2. Maintain complete knowledge and comply with all hotel and departmental standards and procedures. 熟悉掌握并遵守所有酒店及部门的标准和程序。 3. Maintain complete knowledge in the use of all office equipment, computer and manual systems.  熟悉掌握并操作所有办公设备，电脑和人事系统。 4. Access all functions of computer according to specifications. 根据规范标准正确访问电脑的所有功能。 5. Set up work station with necessary supplies and resources materials; maintain cleanliness throughout shift. 提供工作区域必要的资源材料，并在整个班次中保持清洁。 6. Complete supplies requisitions and submit to Purchasing; stock office supplies upon receipt. 完成采购申请并下单提交采购部，完成收货并存储。 7. Answer telephones within 3 rings, using correct salutations and telephone etiquette 电话在三声内接听，使用正确的称呼和电话礼仪。 8. Greet all individuals arriving at office courteously and assist with their needs. 礼貌问候向到达办公司的每个人并协助他们的需求。 9. Make telephone calls to specified individuals as requested by the Human Resources Director. 按人力资源总监的要求打电话给相关人员。 10. Maintain accurate trace files and communicate daily traces to Human Resources Director. 保持并提供准确的跟进文件信息及日常工作进展给人力资源总监。 11. Maintain filing procedures. 负责文档整理。 12. Retrieve and distribute departmental mail. 接收并发送部门邮件。 13. Process requests for overnight mail and other delivery/messenger services. 及时处理剩余邮件及其他快递信息服务。 14. Prepare and send faxes as required by the department; receive and distribute faxes to appropriate personnel. 按部门的要求准备并发送传真，接收并发送给相关的人员。 15. Make photocopies and process as specifies. 按程序要求使用复印机。 16. Type correspondence, memos and reports as assigned according to hotel standards. 按照酒店的标准打印信函，备忘录和报告 17. Update employee files according to information listed on respective Status Change Forms. 根据人事变动表的信息及时更新员工档案。 18. Distribute monthly birthday list. 发送每月的员工生日列表。 19. Greet job applicants and provide instructions on completing applications. Inform respective Human Resources Staff of applicants waiting for interviews. 欢迎求职者并提供指导完成职位申请表，告知人力资源部员工正在等候面试的申请人。 20. Route applications to respective department managers; assist in scheduling interview appointments, send regret letters where designated. 安排申请人到相应部门进行下一轮的面试并协助预约面试时间，发送感谢信给被拒绝的应征者。 21. Assist in processing new hires and transfers by explaining instructions on completing all appropriate forms. Complete designated procedures in compliance with hotel standards. 向新入职的员工和内部调转的员工解释相应的程序说明并完成所有需填写的表格，按照酒店的标准完成所有程序。 22. Prepare name tags and lockers for new employees and replacements for current employees. 为新员工准备员工名牌和更衣柜，并为在职员工更换。 23. Process paperwork for terminations as directed by Human Resources Director or Human Resources Manager. 按人力资源总监或人力资源经理的要求准备终止合同的相关材料。 24. Handle guest complaints by following instant pacification procedures, ensuring guest satisfaction. 及时解决客户投诉并确保客户满意。 25. Promote positive relations with guests and employees. 保持并促进与员工和客户的积极良好关系。 26. Maintain a current manual on all departmental forms and form letters with instructions.  维护所有部门的相关表格及信函。 27. Coordinate service repairs for office equipment, ensuring minimal costs. 协助办公室设备维修，确保成本最小化。 28. Prepare work orders for maintenance repairs and distribute to Engineering. Monitor completion of work orders submitted. 准备工程维修单并下单给到工程部，监督所提交维修单的完成。 29. Maintain confidentiality and security of specified hotel information, correspondence, reports and files. 保护酒店所规定的相关信息，信函，报告和档案的机密信和安全性。 30. Document pertinent information in departmental log book. 相关文件信息记录在部门记录薄内。 31. Review status of incomplete work and follow up actions with Human Resources Director before leaving. 审查未完成的工作并在离开前与人力资源总监确认跟进行动。 32. Be responsible for hotel attendance and overtime record 负责酒店的考勤及加班记录登记审查 33. Be responsible to check and input leave application into HR system 检查及输入员工休假记录在人事系统 34. Successful completion of the Training/Certification process. 成功完成相关的培训。 SECONDARY FUNCTIONS: 辅助功能 35. Assist Human Resources staff as assigned. 协助完成人力资源部员工分配的任务。 36. Perform all other duties as assigned. 执行所有分配的其他任务。

【职位描述】 1. 负责整个员工公寓公共区域卫生清洁。 2.检查公寓内员工房间和倒班宿舍的卫生清洁及安全状况。 3.在同内部客人的接触中，表现出积极主动，乐于助人。 4.检查并维护员工公寓内所有设施设备的运行，如有损坏及时报修并积极跟进维修情况。 5.及时为员工办理入住和退宿手续，提供快速准确的服务。 6.检查并及时更新员工公寓的布告栏。 7.保持员工公寓仓库的整洁，物品摆放符合标准。 8.做好每月物品的盘点和报损工作。 9.协助组织各种活动丰富员工在员工公寓的业余文化生活。 10.工作中注意节水节电，控制员工公寓运营成本。 11.注意随时收集员工意见并及时向员工公寓副理汇报。 【任职要求】 1. 相关工作经验优先 2. 有维修经验优先 3. 有亲和力及团队合作能力 4. 吃苦耐劳 5. 有较强的沟通能力

【职责内容】 负责招聘，面试，办理入职和离职手续

【职责内容】 岗位职责：  1、全面负责公司招聘工作，维护招聘渠道，发布招聘信息；  2、办理员工入职、离职、转正、调任等手续；   3、建立、维护人事档案，办理和更新劳动合同；   4、全面负责公司日常行政工作，费用登记等。  5、完成上级交办的其他事情.  任职资格：?   1、大专以上学历，人力资源、行政管理、文秘等相关专业优先；   2、一年以上人事行政相关工作经验；  3、熟练使用办公软件；  4、做事认真、执行力强。

岗位职责 1.在宿舍入住要求的基础上，为员工入职当天办理入宿 2.按照宿舍的入宿/退宿表格帮助员工入宿，并提供床上用品和钥匙 3.当员工退宿做好善后工作如入宿/退宿表格，报告给人力资源总监以做长远安排 4.每日例行检查宿舍公共区域、员工房间和倒班宿舍的清洁并跟进各合同方和相关区域负责员 5.与合同方安排日常消杀工作 6.每周检查所有房间家具和设备的情况并知会合同方要保养的设备目录 7.定期检查宿舍的床上用品并列个清单报告给人力资源总监 8.为每间房做后备钥匙并合理使用它们 9.与合同方安排消防器材和房间电器设备的日常检查，确保这些设备可以正常使用并做好记录 11.严格执行宿舍来访规定