If you are a hospitality professional with passion, positive attitude and noble character, you are the one we are looking for!
如果您是一个具有生活热情，积极的态度、品格高尚的的酒店从业人员，那您就是我们正在寻找的工作伙伴！
Main duties and responsibilities
主要工作和职责
Planning and Organising计划和组织
— To assist in planning manpower requirements to achieve an efficient usage of labour, considering business needs and seasonal trends.
— 协助规划人力需求，以实现有效的劳动力使用，考虑到业务需求和季节性趋势。
— Assist in preparing yearly budgets for the laundry department and remain fully accountable for revenue objectives.
— 协助准备洗衣部的年度预算，并对收入目标保持完全的问责。
— Work with colleagues across the hotel to ensure all guest requirements are met.
— 与酒店的同事一起工作，确保所有客人的要求得到满足。
Operations运营
— Oversee and manage the laundry function of the hotel, actively looking for ways to exceed guest expectations at all times.
— 监督和管理酒店的洗衣功能，积极寻找超越客户期望的方法。
— Ensure that all guest laundry is processed quickly and efficiently in line with the requirements of the guest.
— 确保所有客人的洗衣服务都能按照客人的要求快速有效地处理。
— Ensure that all laundry machines and equipment are well maintained and work properly.
— 确保所有的洗衣机和设备都能很好地维护和正常工作。
— Ensure that all linen and uniforms of the hotel are in good and clean condition.
— 确保酒店所有的布草和制服都完好、干净。
— Manage relationships and contracts with suppliers.
— 管理与供应商的关系和合同。
— Ensure that departmental SOP’s are current and in effect and available for all Team Members to use as reference, revise and update when necessary.
— 确保部门SOP是正确和有效的，并且可以让所有团队成员在必要时使用参考、修改和更新。
— Rostering and scheduling of all Laundry personnel.
— Supervise and manage the work of all Team Members in the Laundry department
— Ensure health & safety requirements are adhered to.
— 所有洗衣人员的工作安排和时间安排。
— Ensure records are maintained for linen inventory and uniforms. Ensure that par levels of linen, towels and uniforms are current, and take an accurate linen inventory bi-monthly. Report monthly cost of all linen and income to Executive Housekeeper.
— 确保有记录的床单和制服的记录。确保布草、毛巾和制服有足够的使用量，并每月进行一次准确的布草库存。每月向行政管家报告所有的布草和收入。
— Lead departmental measures to minimize wastage of materials and amenities used in the department.
— 领导部门采取措施，最大限度地减少本部门使用的材料和设施的浪费。
— Control chemical and Laundry supplies consumption, and ensure safe usage of chemicals
— 控制化学品和洗衣用品的消费，并确保化学品的安全使用
— Fully support and release staff for Task Force Missions required to support the opening of new Minor Hotels and other MINT properties, and other special events catered by Minor International.
— 参加和支持外派任务，以支援新开业美诺旗下酒店和其他产业，以及又美诺国际组织的活动。
— Coach and guide new members of the team, with proper orientation training.
— 指导和指导团队的新成员，并进行适当的培训。
— Put in place effective ongoing training and development for team members.
— 为团队成员实施有效的持续培训和发展
— Develop and maintain a motivational working environment within the department and positive relations with other departments.
— 在部门内发展和维持一个激励工作环境，并与其他部门保持积极的关系。
— Implement the Lost&Found policy. All found items to be recorded in a lost &found register. All found items are to be locked in the housekeeping lost&found cabinet for certain times and if there is no response from the guest, action to be conducted.
— 执行遗留物的政策。所有遗留物都被记录在一个遗失的登记册中。所有遗留物将被锁在客房遗留物库房的柜子中，如果没有客人的回应，就会采取行动。
— Performs any other related duties and special projects as assigned.
— 执行任何其他的职责及安排的特殊项目。
Please forward your detailed bilingual CVs with a recent photo to us, indicate the position you would like to apply via email address: pchen@anantara.com
请发送您的个人简历（中英文）及本人近照发至邮箱 pchen@anantara.com 并在邮件名称注明应聘职位。
Only shortlisted candidates will be contacted.
成为我们的团队成员，您将享受以下福利待遇：
1. 所有员工将提供入职交通费用报销
2. 入职后将签订正式劳动雇佣合同并全额购买五险（养老、失业、医疗、工伤、生育）一金（住房公积金 -按照最高比例12%进行缴纳）
3. 根据工作级别提供4人间/双人间/单人间免费住宿（均带独立洗手间，宽带，空调，数字电视，家俬等）宿舍区内配有健身房、娱乐室、洗衣房等
4. 免费提供员工餐厅用餐
5. 享受带薪年休假，普通员工年休假8天起
6. 享受国家及版纳州政府规定的节假日以及相关福利假期，并额外提供每年12天带薪病假
7. 各项培训活动（英语、电脑、驾驶、专业技能以及安纳塔拉在线培训课程）
8. 公平的晋升机制以及定制的个人发展计划
