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工作地点:
列表 明细
薪资: 1.5万-2万 经验:不限 企业类型:国际高端酒店/5星级
地区:云南-西双版纳 食宿:提供食宿

岗位职责1.制定工程部的组织机构和管理运行模式,使其操作快捷合理。2.总结归纳运行和维修、制定和审定设备设施及建筑装潢的预防性维修计划.3.负责工程部的节支运行、跟踪,控制水、电、油、等的消耗并严格控制维修费用。4.根据营业情况和气候及市场能源价格情况,提出节能运行的计划和运行维修费用预算。5.负责协调和酒店相关的市政工程等业务部门的关系,以获得良好的外部环境。6.审定员工培训计划,定期对员工进行业务技能、服务意识、基本素质的培训。岗位要求1.1年以上同岗位工作经验。有一定外语水平,能借助工具书阅读有关专业文献。2.必须掌握机电工程设计基础知识、熟悉电子通讯设备、计算机、暖通、空调、给排水设备、电梯等的使用和维护管理,熟悉基建、环境保护、安全生产、劳动保护方面的政策与法规。3.能充分领会总经理的经营意图,正确处理上下级之间、部门之间的关系,并能组织指挥工程部各项工作计划的实施,确保工程部的正常运转。4.有强烈的事业心责任感,有较强的自学能力和适应性,秉公办事,不谋私利。5.身体健康,精力充沛。

薪资: 4.2千-6.3千 经验:不限 企业类型:日韩料理
地区:江苏-南京 食宿:提供吃

工作时间:每天8小时,做五休二 我们为您准备了:税前月薪:4260-6312元/月,另有全勤300元,餐补450元规范的社保缴纳——缴纳五险一金,员工额外补充商业医疗保险良好的福利待遇——每年年终奖金发放,法定节假日3倍薪资                               入职满一年享受7天带薪年假,每年健康体检                               员工内买优惠,节假日工会福利                               健康证费用公司统一报销                               享受带薪培训,完善的员工成长制度大量的晋升机会——无印良品所有管理层均为内部晋升,表现优秀可赴海外交流培训;参与其他新餐厅的开设我们希望您:年满18岁认真踏实,有团队精神良好的沟通表达能力和较强的服务意识熟悉食材的基本知识,有食品卫生安全意识 在café&meal您需要:负责菜品、甜品等烹调加工制作,保证食品的清洁卫生与质量安全负责维持厨房内的清洁卫生与安全  协助厨师长完成菜品制作及新品研发店铺地址:南京东方福莱德Café&meal店:南京市秦淮区中山南路2号1F+2(地铁1、2号线新街口站)

薪资: 3千-4千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

1.根据上级的要求,完成其它工作。2.能够操作本部门所有的机器及设备。3.不断地培训员工,便提高出品的质量。4..尽量减少浪费。5.带领本部门员工工作,作好充足的准备,以便顺        利完成工作。6.检查准备工作,确保高质量。7.建立并保持本部门良好的工作关系。8.遵守饭店的规章制度。9.和所有员工保持良好的工作关系。 1.Perform any other duties as assigned by supervisor.2.Operate all utensils and machinery in his assigned section. 3.Train subordinates continuously in order to upgrade quality and production in a professional way. 4. Responsible for the wastage and try to minimize the spoilage.    5. Delegates work to his subordinates in order to run uninterrupted. 6. Checks preparation and work done to ensure quality.7.Establishes and maintains good relationships in his section. 8..Follows hotel policies at all times. 9..Keeps good relationships with all staff at all times. 

薪资: 2千-3千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

 完成周期餐厅内视察,检查餐厅的整体情况,固定设备的修理,试用及操作设备,有必要的情况下申请设备维护。 参与菜单和酒水单的计划。 与客人进行积极的沟通交流,询问客人的满意度。 在索菲特会所鸡尾酒时光组织品酒会。 抽查各个点的酒水账目。Completes weekly restaurant inspection; checks overall restaurant appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance request as necessary. Participates in the planning of menus & beverage lists. Be

薪资: 5千-6千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明

进行培训理疗师需要培训所有水疗服务菜单上面的项目。 培训前台菜单上具有优势有先进技术的理疗,解答问题、培训零售产品,销售和零售方法。 培训基于理疗菜单中的技能和优势禁忌,为水疗理疗师和服务员培训零售和销售。 主动安排、监督,开展员工职位范围下的新的和正在进行的培训项目监督。 出席所有产品和治疗教育课程。 保持积极的客户关系,包括住店客人客人,和电话询问。 接收和回复客人的问题,所有的评论或投诉与自由裁量权和紧急事件。 专业和灵活的服务,尽量满足客人需求。 Conduct training for the therapists for all spa services in the Treatment menu. Conduct training for the receptionist for advanced knowledge of the treatment menu and benefits, contra-indications, retail products, sales and retail techniques. Conduct training on basic knowledge of treatment menu and benefits, contraindications, retail lines and sales for Spa therapists and attendants. Proactively schedule, supervise and conduct employee new-hire and on-going training programs under the positions scope of supervision. Attend all product and treatment education classes. Maintain positive guest relations at all times, including in-house guests, day guests, and telephone inquiries. Receive and respond to all guest concerns, comments or complaints with discretion and urgency His services will be professional and predictable but flexible enough, when necessary, to adhere to the individual needs and wants of guests. 

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

.日常行政工作, 控制文具、印刷品和办公用品的库存、消耗和定制,传达和分发备忘录信息、信   件等书面沟通信息,并协助各部门完成部门出勤记录。              制定和维持有效率的各部门员工工作关系,建立本部门内和各部门间的工作关系。       

薪资: 5千-6千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

 Maintain a friendly, neat and pleasant image to guests. 保持友好,整洁的形象给客人留下愉悦的印象。 Greet all arriving and departing guests with a smile and eye-contact.问候所有抵店和离店的客人并保持微笑和目光接触。Supervise and delegate duties to Bell Attendant, Door Attendant.监督和分派任务给礼宾员、门童。Ensure that the Bell Attendant and Door Attendant are at their respective position so that no area is left unmanned at all times. 要确保行李员和门童在各自的岗位上,不能出现空岗的现象。 Solve problems regarding allocation of personnel, handling of complaints, etc.解决关于人员分配,投诉处理等方面的问题。Maintain the grooming, personal hygiene and dres

薪资: 2千-3千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

服从能力:服从上级领导指派的任务,并能够很好完成。 督导下属员工按操作程序,热情周到地为宾客服务,对宾客的问题、投诉和要求应迅速而机敏地作出反应。 负责员工的考勤,工作班次的编排,检查员工的仪表、仪容,做好营业前准备工作。 对员工进行业务培训,提高员工素质、调酒技能和服务水平,对员工的表现作出评估。 负责酒吧用具的保管和管理。 协助楼面做好出品推广的同时,控制出品成本率 处理问题的能力:查明客人的满意程度,告诉主管任何客人的不满或问题无论大小。完全了解所有紧急程序。 清洁吧台为营业作准备。 时刻保持并提供高质量的服务。 按照既定的服务序列和程序,配合饮料的订单,在部门运作。 根据订单从库存中及时取货。 禁止在没有领班的允许下擅自离开工作区域。 熟悉餐牌和饮品专业术语。 确保在酒吧营业前充足的玻璃器皿和吧台器具。 出席所有部门经理或培训部门组织的培训活动。 无论何时及时报告正确穿着制服名牌。 Obedience: Personnel who assist their superior in carrying out an assigned task. Communication: Maintain good relation with outlet captain, supervisor , manager and waiters. Self-disciplined: Adhere to the standards and sequence of service within the outlet. Problem solving: Ascertain guest’s satisfaction and advise supervisor of any guest complaints or problems no matter how small. Understand fully all emergency evacuation procedures. Clean and prepare bar. To perform a high quality service standard at all time. To serve beverage orders according to the established service sequences and procedures, in the Departmental Operations Manual. Obtain adequate stock from stockroom as per request sheet. Do not leave the area of work without notifying Team Leader. To be familiar with menu and beverage terminology. Ensure sufficient quantities of glassware and bar utensils are available prior to the opening of the bar. To attend all training sessions organized by the Outlet Manager or Training Department. To prepare mise-en-place and perform side duties.

薪资: 6千-8千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

确保员工保持酒店微笑服务的标准。确保下属员工及时报告工作。如有必要对下属进行纪律约束。参予员工的选拔工作。必要时推荐对员工的提升。确保下属员工到岗且在工作时间不闲谈。和其它采购员紧密联系,提高采购水平。协助其它采购人员开展工作。做好以下采购方面的记录:采购记录。供应商记录。图纸,说明书记录。打印单据记录。考虑和设立经济定购数量。寻找新的供应商使价格更具竞争性。介绍符合质量标准但价格低于现行价格的食品和酒水。Ensure grooming of the staff as per hotel standard.Ensure all staff under his/her administration report in time.Process disciplinary action of the staff should there be a necessity.Participate in the selection process of staff.Recommend staff promotion as and when it is necessary.Ensure that the staffs under his/her supervision are on the job and do not gossip while on duty.To cooperate with all organizations and persons engaged in activities designed to enhance the development and standard of purchasing.To counsel and assist fellow purchasing personnel in the performance of their duties.To keep records of purchasing development such as :Purchase record.Vendor record.Blueprint and specification record.Print-Forms record.To consider and set-up the Economic Ordering Quantity (EOQ).To find out the new suppliers to make the price more competition.To introduce the product to the F&B which is of industry standard but at a price lower than existed price.

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

Check on work attendance.负责各部门的考勤审查工作。 Assist in locker check.协助检查员工更衣柜。 Provide input for probation and formal performance appraisal discussions in line with company guidelines.提供试用期输入和正式绩效评估的讨论,并保证同公司方针保持一致。 Coach, counsel and discipline staff, providing constructive feedback to enhance performance训练、劝告和教导员工,提供结构化的反馈以提高绩效。 Make all sorts of personnel statistic statements or reports directed by superiors, well recording the increase or decrease of staff, and being familiar with the staff salary situation.按上级要求做好各类人事统计报表,及时掌握酒店员工的增减和工资变化情况。 Handle all the insurance and Housing Fund issues.负责酒店员工的保险和公积金工作。 Handle investigation and reimbursement of staff injury and procreation.负责处理职工工伤、生育的审查与报销工作,并做好善后工作。 Ensure Staff and Manager awareness of HR Policies and procedures确保员工和经理了解人力资源的规章制度。 Ensure information relating to industrial instruments is readily available to all Staff and Managers确保能够随时为员工和经理提供与行业规定相关的信息。 Assist managers in developing work practices that are in line with OH &S policies协助经理制定符合职业健康与安全条例要求的工作程序。Assist with line staff counseling and career management协助员工的咨询和职业管理工作。 Adhere to time frames established by Head Office遵守总部设定的时间表。 Initiate programs which foster good work relations such as social club and consultative committees建立倡导良好工作关系的计划如:社交俱乐部和顾问委员会等。 Maintenance of employee files员工档案的维护工作。 Maintenance and administration of OH&S work place cases, as well as the management of rehabilitation programs维护和管理工作中的职业健康与安全案件,并负责管理康复计划。 Data Base Management数据库的管理Manage standardized responses to correspondence管理标准化的书信回复。 Assist

薪资: 5千-7千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

完成每周的宴请和拜访计划。 针对团队,散客,会议及宴会生意信息开展电话销售、访问、邮寄等销售活动。 确认所有的预定单(包括宴会与会议)被准确无误地在销售部与宴会之间进行沟通并生效。 保证对所有的来信和电话询问都进行有效的处理,建立一种令人愉快的工作关系。 记录客户对于酒店发展的建议和最新的信息。 熟悉酒店电脑及数据系统的运作和应用程序。 确定并保持对“销售及餐饮”等酒店电脑系统软件的有效运用。 注意整个酒店尤其是主要部门的运作(前厅部、客房部、餐饮部、宴会厅等)。 密切关注涉及竞争对手酒店的事宜(位置、常规价格、服务-偶尔或经常需要的)。 通过经常宴请、参观酒店、介绍酒店等活动宣传饭店。 维护酒店的正面形象。 发展同公众、旅客、客户以及商界人士之间的积极紧密关系。 销售经理缺席时,由助理销售总监指定另一名销售经理代行职责。Complete weekly entertainment and weekly activities plan. Conduct sales campaign by direct sales call / visits/mailing for group,meeting and banquets from all sources for bookings and leads. Make sure all booking orders (banquet/meetings) are correctly instructedfor effective communication between sales and banquet operation. Ensure all incoming correspondence and telephone enquiries are handledwith efficiency and great care to build up a pleasant working relationship. Keep clients advised of latest information regarding hotel’sdevelopment. The Sales Manager is familiar with the operation and application of thehotel's computer / data processing system. Ensure the implementation and utilization of in-house softwareespecially the “sales and catering”, use it efficiently and maintain itsapplication Keep well informed about the operations especially in essentialdepartments (Front Office, Housekeeping, F&B, Banqueting etc.). Closely observe matters pertaining to competition (sites, prices,services offered on a regular basis - quarterly or more often if need be). Promotes the hotel as often as possible through entertaining,conducting, site inspections, presentations etc. of the hotel.&nbs

薪资: 3千-4千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

在市场传媒总监的管理下,全面负责饭店内的所有美术设计工作。负责酒店内所有美工工作。必要时美工要协助集团内其它酒店。确保全部设计与出品与所要求的相一致并符合雅高亚太地区的标准。保存有关国内外所有饭店的出版物和增刊的设计。根据公关经理的工作进程表,设计准备所有的酒店宣传材料。管理所有供公关宣传使用的宴会厅或特殊事件的照片。不断更新有关饭店设施和服务的照片。协助准备新闻稿。负责公关相片的存档。协助联系中国的媒体。能创造性制图。熟悉制图软件,包括AI, ID, PS, LR。可保持绘画,文字排版或印刷风格的一致性。 Wholly in charge of all design and artwork required of the hotel under the supervision of the Director of Marketing Communications.Responsible for all the hotels art requirements.The Graphic Artist must assist other hotels within the Group if necessary.Make sure all design and production in line with requirement and standard of Accor Asia Pacific.Keep a file of reference materials related to the design of all hotel publications and promotional materials, both local and overseas.Prepare layout of all hotel publications well ahead of schedule for preparation to Director of Marketing Communications.Handle all photos taking for banquet functions and for special events for PR coverage.Update photos of hotel facilities and services.Assist in the preparation of Press Releases.Control PR photo files.Assist in contacting Chinese press.Capable of conceptualizing and developing graphics.Experience on PC graphics software, incl.AI, ID, PS and LR.Appreciate consistency of graphic style and typography. 

薪资: 5千-6千 经验:不限 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

通过媒体印刷最大化酒店宣传。寻求在地方和国家媒体进行发布争取媒体报道所有特别活动和节目该酒店通过新闻发布会,备忘录和新闻故事征集媒体宣传酒店新的设施,娱乐和服务。举办活动有关的广告和公共关系活动,以改善酒店公共善意的事件。制作并制定一系列事件日历计划和战略。密切监测外界对酒店的反馈信息,并向市场传讯经理汇报,并建议采取适当行动。通过销售团队征求选择和管理使用的适当的公司礼品清单。审查所有的财产印刷材料,以确保它是正确的措辞,对酒店有良好的影响。统筹内部杂志或信件最新的活动信息给与客人公司或总公司工作人员。建立一个资源中心 - 提供报纸和杂志剪报服务和酒店相关出版物,以确保有效的通讯和信息系统。 通过有组织的销售电话/活动/游说发展潜力的商业活动。通过媒体的宣传以增加我们在社会上的地位。招待客户,内部嘉宾和重点企业,以便保持公共关系,我们可以与他们有网络合作以增加我们的知名度和媒体曝光的机会一直掌握有关酒店竞争对手的销售/市场营销战略或新设施的市场情报。拟定公关活动和广告计划。Maximize press relations by media.Seeking story placement in local and national media.Soliciting media coverage for all special events and program.Generating publicity for new facilities, entertainment, services and functions of the hotel through news releases, memos and story solicitation of the news media.To organize events/ activities related to the advertising and Public Relations of the Hotel in respect to improving public goodwill. Make and formulate a plan and strategy for a calendar of events.To monitor closely external opinion(s) of the hotel and to feedback such information to the MarCom Manager and recommend the appropriate actions to be taken.To solicit select and manage the inventory of appropriate corporate gift for use by the Sales team.To review all printed material for the property to ensure it is properly worded and the image is reflective of the hotel. All print jobs to have GM approvalCoordinate the production of in-house magazine or newsletter to give updates on activities in the hotel to our guests, clients, corporate head office as well as employees.Create a resource center – offering newspaper and magazine clipping service and hotel related publications to ensure an effective communications and information systems.Through organized sales calls/ activities/ solicitations, develop potential events which are media driver, re

薪资: 3千-4千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

按计划定期组织销售拜访。每月制定临时时间表,用以记录上月所有的销售活动或其它相关活动。以周销售计划为基础,每周前或每周后向销售总监提交一份有关销售拜访概况的报告。记录自己客户的统计数据。每月提交客户客房使用量的总结报告。能够处理销售查询。(酒店宣传册、幻灯片、销售手册和酒店礼品)         需要时,要承担工作范围外的职责或在某个特定时期内在酒店其他部门工作。Organizes regular visits in accordance to a predetermined plan.Prepares a tentative monthly schedule to record all sales and other related activities for the preceding month.Presents a summary of his/her visits to the Director of Sales and Business Development on a weekly basis (Weekly Sales Plan) prior and after the week is completed.Records the statistics of his/her sales accounts.Submits production reports on his/her list of accounts on a monthly basis.Able to handle sales inquiries. (Hotel brochures, slides, sales kits and give-away)It is may be call upon to undertake responsibilities outside her own area and work in other divisions in the hotel for a specific period of time.

薪资: 面议 经验:2年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

确保客房整洁并与酒店标准一致,保养、供需品和环境    都保持高品质。对所辖客房区域的每一件客房进行视察,以确保家具、设施和设备按要求得到良好的清洁、修缮、保养、更换和整修。视察所有空房以及有人入住的房间,检查清洁的水准及缺少的客用物品。有任何水准缺欠问题都告知客房服务员并跟进。确保检查所有已退房间并且尽快释放以让新的客人可以    及时入住。检查所有客房,重要客人的房间以及重要客人的到达,    以及常住客人的房间卫生。确保客房服务员无论何时都进行正确的清洁程序和步骤。监督所有的定期打扫项目,并如期更新档案,如:床垫    更换、革新、大清洁等。通过对所辖区域每一个房间的检查,确保所辖区域的房    间状态是正确的并与电脑房态一致。检查夜床服务是否符合标准。确保物品补给订单的正确,为了防止浪费,可进行适当的储存和循环利用,包括布草和小酒吧物品。负责准备间的清洁,随时都要保持准备间干净整洁和卫生。每天阅读主管笔记本,将下个班次需耍跟进的工作记录    进笔记本。记录日常所有的活动,例如客人的投诉和喜好等。及时向楼层经理汇报楼层的异常情况。报告和跟踪维修和保养情况。采用正确的方式处理客人的要求和投诉。并汇报给上级    主管。提醒员工报告并上交任何客人的遗留物品。记录日常事件并继续向下一班次的主管做好交班。时刻提供准确、高效和友善的服务。把握每一个可以令客人满意和愉悦的机会。掌握所有设备的操作方法,培训员工安全工作和正    确的操作方式。保证所有机器和清洁用品都被正确使用,并与当地的安全标准保确保客用品和易耗品的消耗得到控制。及时、主动和同事沟通准确的信息。向团队的新员工给予在岗和课堂式的培训。负责交班会和每日培训。管理员工工作表现并辅导。按时完成上级主管分配的其他任务。Ensuring the guest room standards with regards to cleanliness, maintenance, supply and ambience are consistently maintained at a very high level.Inspects all guestrooms for the assigned floors to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required.Inspect all vacant and occupied rooms to check standards of cleanliness, missing guest amenities and / or supplies.  Report any problems to the Room Attendants and follow up.Ensure all departure rooms are checked and released promptly for guests check in.To check all the guest rooms, VIP in-house, VIP arrival and long staying guests.Ensure that proper cleaning procedures and steps are taken at all times by Room Attendant.7.Supervise all special projects and update the file accordingly, i.e. mattress turning, renovations, general cleaning, etc.8.Ensure all the room status is co

薪资: 面议 经验:1年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

1. 酒店及其区域内保持好个人卫生和仪表的整洁。2.工服着装和仪容仪表符合酒店规定。3.按照程序遵守出勤时间。4.确保布置好早餐自助餐台,下午茶和晚间的日落时光。5.熟悉餐饮知识和服务。在行政楼层早餐下午茶和        晚间的日落时光时段为客人提供服务。6.每班检查行政酒廊当天预抵, 预离客人信息及第二天预抵客人信息,包括贵宾、回头客人、团队的情况以及特别要求。7.任何时候确保备用金充足和准确。8.按照客人的订房要求和喜好以及房间控制的政策分房。准备需要预分配的房间和贵宾预订9.处理客人的留言,传真和邮件,确保上述信息准确、完整、迅速的送达客人。10.熟悉可供兑换的外币以及兑换率以便提供外币兑换服务。11.完全熟悉前台设施设备的保养及操作程序。12.为客人办理快速入住离店结帐手续。13.对客人的要求反应迅速,主动承担责任满足客人的需求。14.通过观察或与其他同事的交流预见客人的需求,提供快速高效以及个性化的服务。15.收集记录所有客人地喜好并更新客人客史。16.完成工作日志,与下一班进行充分的交接,以确保所有信息被清晰传递, 所有客人要求被记录。17.确保“班次报表”和“未完成工作报表”能够得到很好的跟进。18.确保欢迎礼品已放置预抵入住行政楼宾客的房间19.  与客房部协调,确保行政楼层的鲜花保持新鲜。20.提供整理收拾行李,取出整理行礼服务。21.按照大使手册、规章制度来执行日常的工作。22.遵守酒店的工作政策及程序,遵守索菲特的商业行为规范以及大使手册中的条款。23.完成上级交待的其它任务。1.Adhere to the specific hygiene and personal appearance standards in the hotel area2.Adhere to hotel policy regarding uniform and personal presentation3.Adhere to the set procedures for attendance and time keeping4.Ensure that buffet breakfasts, afternoon tea and evening drinks are properly set up5.Familiar with food & beverage production knowledge and service, Provides F&B service during operation period for breakfast, afternoontea and evening drinks. 6.Review Club Millesime arrival, departure and next day arrival departure information on a daily basis7.Maintain cash float and accurately handle monies at all times8.Assign the rooms according guest’s request, preference and rooms control policy. Set up pre-registered and VIP reservations Performs room, rate and/or name change9.Convey information and messages to appropriate personnel in a timely and efficient manner10.Be fully conversant and efficient in dealing with foreign currencies and their exchange rates in order to provide foreign exchange services to guests11.Totally familiar with all Front Desk back‑up

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

确保值班内任何时刻酒店的安全。配合领班主管完成经理交与的其它任务。保存酒店突发事件及客人投诉等的记录,提交主管采取行动协助工程部工作并提醒工程主管故障照明及设备。参加例行会议,回顾本部门的工作情况并提出调整和改善的意见,同时阐明新的方针政策规定。掌握酒店安全政策和规程,并保证严格遵守。掌握消防服务及应急程序,以及本部门在紧急情况下应承担的责任。每月检查并汇报所有灭火器情况。控制酒店物品的出入,严格按照酒店规定执行。有效地处理解决所有员工的质疑和投诉,并与酒店所有的宾客建立友好关系。Responsible for maintaining the highest level of Security at all times whilst on duty.Assistant with captains to complete the work which is arranged by  Assistant SSC Manager.Maintain a Hotel log book on incidents, complaints etc. and refer them to the service leader (SSC Supervisor) for follow up action.Assist Engineering and alert the Engineering Supervisor of any lights out of  order or faulty equipment.Attend regular operational meetings to review, monitor, adjust and upgrade the performance of the Department as a whole, explaining new directions and policies and procedures at the same time.Be aware of the Security policies and procedures of the Hotel, and ensure that they are being strictly adhered to.Be aware of the Fire and Emergency procedures, and your Departments responsibility in an emergency.Check & report on all fire extinguishers  monthly.Control hotel property taking in and out, strictly according to hotel security regulation to   carry out.To handle and resolve all staff queries and complaints in an efficient manner and to establish an amicable relationship with all clients.

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

应届毕业生或在校生,可实习六个月以上;热爱酒店行业,并愿意在此领域长期发展;积极端正的工作态度。Fresh graduate or student, can practice more than six months;Love hotel industry, and willing a long-term development in this field;God working attitude

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

履行被分配的职责,尽自己所能提高工作效率。不断监控对客服务水平,通过客人的认可及热情,确保    任何时间都能最大限度地令客人满意。同所有客人建立良好的公共关系随时向客人提供最新,最准确的信息。处理信件、留言信息。向客人提供全面信息及服务。检查客房情况。房间的控制。为即将到店登记的客人,常客和一些有特殊需求的客人    以及团队客人提前安排房间。与客房部协调,确保为即将到店的客人提供干净舒适的房间。上班前打印“班次报表”。继续完成交班报表协调好可换房间获得前台夜班发生的需要进一步解决的未决事项。准备好团队到店和离店的相关工作。完成好外币兑换和出纳的正常工作程序。负责公安外管系统信息传输工作。定期检查接口未输入的帐单。在每一次与客人接触时,必须热情和自然地称呼,向客    人问候。有预定业务时,优先提供昆明索菲特的各项服务,包括接受客房,餐厅,客用车以及其他各项预定业务,优先考虑雅高酒店集团。与礼宾部协调换房事宜。

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

1.严格按照酒店的有效采购订单验收货物。2.在接受货物之前,积极配合相关部门检查货物的质量和数    量。3.将收到的货物及时发送到仓库或相关部门。4.对即将发送的货物出具相关证明,并做好记录。5.与采购专员一起管理好待交货物或分批交付的货物。6.根据酒店政策和程序,做好收货记录和编制收货报表,并提交相关部门审核…1.To ensure that all goods received are properly supported by valid hotel purchase orders.2.To examine both quality and quantity of goods received in coordination with related department before accepting the delivery.3.To ensure that goods are promptly moved to store or concerned department once received.4.To ensure that outgoing goods are properly documented and accounted for.5.To closely monitor with Purchaser all pending or partial deliveries.6.To be responsible for recording and distributing reports as per hotel policies and procedures, such as duly signed individual receiving record, receiving report, etc…

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

把食品整齐摆放在货架上和冰箱内。保持本部门工作场地干净、整齐。协助清洗设备及用具。 根据标准的烹饪方法在制作。和其它员工保持良好的工作关系。遵守饭店的规章制度。和所有员工保持良好的关系。Stock food items neat in shelves and fridges.Keep the section that he is assigned to ingood working order. Assist in cleansing utensils and equipment.                   Work accordingly to standard recipes. Keep good rapport with all staff.Follow hotel rules and regulations at all times.  Keep good relationships with all staff atall times.  

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:面议

1.把食品整齐摆放在货架上和冰箱内2.保持本部门工作场地干净、整齐3.协助清洗设备及用具4.根据标准的烹饪方法在制作5.和其它员工保持良好的工作关系6.遵守饭店的规章制度7.和所有员工保持良好的关系  1.Stock food items neat in shelves and fridges 2.Keep the section that he is assigned to in good                  working order3.Assist in cleansing utensils and equipment4.Work accordingly to standard recipes    5.Keep good rapport with all staff6.Follow hotel rules and regulations at all times7.Keep good relationships with all staff at all times

薪资: 面议 经验:2年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

对行政酒廊工作的日常例行检查和指导,确保服务的高标准。确保迅速、正确记录与解决客人投诉,避免客人带着不满意离开酒店。必要时征求行政酒廊经理或前厅部经理帮助。 为客人办理快速入住离店结帐手续。查看当日次日到店,离店,贵宾,会员,回头客和特殊的客人的信息并提前做好相应的工作 熟悉贵宾接待程序。熟悉餐饮知识和服务。在行政楼层早餐,下午茶及日落时光时段为客人提供服务。监督管理会议室的预订,确保客人使用时是整洁并摆放好的。 记录收集所有客人地喜好并更新到客人的客史。熟悉贴身管家服务并且为行政楼层贵宾提供贴身管家服务。 直接向行政楼层经理汇报工作,负责行政楼层的日常工作。 分派下級做其他工作 Regularly conduct inspections of all work conducted within the Club Millesime to ensure quality standard are maintained. Ensure that guest complaints are properly logged and acted upon by trying to avoid any guest leaving the hotel dissatisfied. Solicits assistance from Club Millésime Manager or Front Office Manager if needed.Perform check-ins and check-outs promptly and efficiently according to standards. Review Club arrival, departure and next day arrival departure information on a daily basis; VIP, Regular guests, special requests etc. and ensure preparing is accordingly. Familiar with the welcome & C/I procedure of VIP guests. Familiar with food & beverage production knowledge and service. Provide F&B service during operation period for breakfast, afternoon tea and evening drinks.To monitor and handle Club Millésime meeting room reservations and ensure that the rooms are clean and with complete set up before the guests’ scheduled starting time.Note and collect any guests'preferences  and update to guests’ profiles.Familiar with butler service & provides butler service to Club Floor VIP guests. Reporting directly to the Club Millésime Manager, Responsible for assisting Club Millésime manager in the overall day-to-day operations of Club Millésime on duty. Responsible for distributes daily work.

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

保持友好,整洁的形象给客人留下愉悦的印象。问候所有抵店和离店的客人并保持微笑和目光接触。    知会礼宾部经理和领班客人需求和喜好确保提供精确和个性化的服务。   陪同客人去房间并向客人介绍和推销酒店产品。                                                                                        为客人提供专业的有礼貌的行李递送服务。为客人提供一个专业的,高效的行李寄存服务。为住店客人和酒店内部人员处理所有收到的包裹,必须做好记录。处理住店客人给非住店客人的物品,并做相应记录。清楚酒店有关客人钥匙分发和控制的政策及其相关工作程序。负责传真和留言的递送。负责报纸的分配以及发放。提供酒店的相关信息以及其他特殊的有吸引力的景点或信息。根据客人的要求再次确认、改变、取消或预订航班的细节信息。协助保持大堂区域任何时间的高度整洁      协助维持酒店主要入口处交通、停车秩序Maintain a friendly, neat and pleasant image to guests.Greet all arriving and departing guests with a smile and eye-contact.Inform all Guest Needs and Preferences to your shift leader and/or Chief Concierge to ensure deliver accurate and Cousu Main service.  When escort the guest to the room introduce and sell hotel products.Provide a courteous and professional service of handling luggage delivery.Provide a professional and efficient service of handling guest luggage storage.Handle receiving of parcel for both in-house guest and back of the house. Proper documentation must be adhered to.Handle items from in-house guest for non-in-house guest for collecting. Proper documentation must be adhered to.Be aware of the hotel’s policies and procedures for the issuance and control of guest keys.Be responsible for faxes and messages delivery.Be responsible for newspaper distribution and delivery. Furnish information about the hotel and any special attractions or events of interests.Reconfirm, change, cancel or book flight details for guest per request.A

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

预订员使酒店的客房预订与酒店的服务目标及程序保持一致,来提高酒店的收益。协助客人,确保客人在昆明索菲特酒店入住期间的舒适并对饭店留下了美好印象。按照部门工作程序处理预订和咨询。确保对酒店产品知识和服务有着高度的理解以便 向客人解释并且销售酒店服务和设施。记录所有新进的预订,接收并确认所有的房间预订。接受通过邮件,传真等方式的预订并发回确认。回答关于酒店服务和设施的询问,回答房价和房间类型的询问,确保所有客人的需要都被及时回复, 给客人提供最新和最准确的信息。悉知房价变动,特殊安排,各种促销活动和预订截止日期。监控预订情况并通知预订部经理目前和未来的住      房率。按照酒店标准保持高水准的电话应答技巧。在部门里创造最高的效率。回答关于预订的投诉并把问题向预订主管汇报。随时表现出专业的态度和行为。要不断的提高对客服务水平,确保赢得客人最大程度的满意和热忱的关注。同客人建立良好的公共关系。落实“预订未到客人”的名单和每日团队取消情况。检查每日预抵客人名单,特殊的备注和更改的预订,房间价格,特殊的安排,重要客人等,准备第二天的贵宾名单,交叉检查并在每天早上交至销售及商务发展部总监。18.对本岗位发生的事情要做日常报告。管理预付押金并按照规章制度和财务部密切合作。通过合适的途径,向客人提供服务和最新、最准确的信息。保持饭店的良好声誉并协助饭店赢得更高的利润。同饭店的所有同事和员工建立良好的工作关系。给予所有同事理解、支持、鼓励和帮助。确保尽可能提供安全的工作环境以保护索菲特形象大使在工作场所免受歧视、骚扰和迫害。使用及时和保密的方式对待有关骚扰和歧视的投诉。

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