People Service Manager will be directly
report to P&CD.
人才服务经理直接向人才与文化总监汇报工作。。
Duties and Supporting Responsibilities
1.Familiarizes
and enforces the MO P&C framework
including systems of:
-Interviewing
and Recruitment
-Move in programme.
-Performance
Appraisal
-Associate
Administration
-Managing performance and development
2.Familiarizes and enforces local P&C
policies and procedures.
3.Liaises with individuals outside the
hotel including, but not limited to, associate benefits representatives,
attorneys, applicants, government officials, colleges and universities,
competitors and other members of the local community.
4.Manages People & Culture Department,
ensuring compliance with all Corporate, area and hotel policies and procedures;
and current local and government regulations pertaining to employment practices.
5.Assists the People & Culture
Director, where appropriate, in the development and preparation of the Hotel’s
Strategic Plan, Marketing Plan and Goals Programme
6.Ensures clear lines of communication
exist to disseminate information affecting employer - associate relations,
associate activities and hotel policies and programmes
7.Maintains and updates files on employee
records, legal documents and other Personnel matters, efficiently and confidentiality.
8.Maintains effective communications at
all levels of management and staff.
9.Assists in maintaining and creating a
positive atmosphere within the hotel that allows for open two-way communication
that ensures morale and productivity reach the highest possible levels
10.Develops and implements recruiting and
screening systems and procedures to attract qualified candidates for position vacancies.
11.Monitors the administration of the
Performance Appraisal Programme and acts in an advisory capacity to hotel
department heads on the process.
12.Regularly analyses hotel manpower
requirements and recommends selection and development activities to meet those requirements.
13.Contributes to the development and
implementation of improved methods of work and better utilization of staff in
all areas.
14.Counsels’ hotel personnel
as needed in areas such as career planning, training and development,
associate\personal relations and legal issues related to personnel
15.Participates in developing and
implementing programmes to ensure associate security and safety.
16.Ensures all staff facilities are
maintained in good order and meet the hotel’s cleanliness standards.
17.Deals with all problems relating to
individuals in an understanding, caring and confidential manner.
18.Ensures all staff are aware of company
benefits and make these available
19.Reviews hotel benefits and compensation
levels in comparison with service sector competitors and makes recommendations
to ensure the hotel remains competitive within the local employment market as
appropriate
20.Monitors present and future trends,
practices and systems in the personnel
field and makes recommendations as appropriate
21.Maintains hotel Disciplinary Procedures,
conducts disciplinary meetings and completes the necessary documentation as
necessary
22.Ensures that all staff abide by the
hotel dress codes and hotel rules
23.Contributes towards regional activities
as directed
24.Manage the
Department’s expenses
25.Assisting P&CD to run the
departmental operations well.
Job Requested
1.Minimum 5
years’ relevant experience in a luxury hotel at the same level, compensation
& benefits, and recruitment area
2.Proficient in
the use of Microsoft Office.
3.Effective
communication and presentation skills in both Chinese & English.
4.A responsible
and positive attitude can work under pressure and with teamwork spirit.
6.Able to
manage, train and motivate the team.
7.Liaises
with individuals outside the hotel including, but not limited to, associate
benefits representatives, attorneys, applicants, government officials, colleges
and universities, competitors and other members of the local community.
