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薪资: 1.5万-2.5万 经验:5年以上 企业类型:有限服务中档酒店
地区:全国

岗位职责1.接待重要贵宾,收集宾客的意见,处理投诉,改进工作。2.协调酒店各部门之间的关系。3.对各部门主要管理人员进行考核、评估。4.审定公关宣传、对外营销、开拓客源市场计划,以及审定部门业务计划的实施细则。5.分析酒店经营情况,收集同行业信息,制订客源市场的开发计划。6.督导公关营销部制订月度、季度、年度工作计划、营销方案、营销目标等。7.了解重要来宾的有关情况和特殊要求,做好准备工作,并亲自参与,督导对贵宾的接待。岗位要求1 本科及以上学历。2 从事高星级酒店工作5年以上,具有3年以上相关同等岗位管理工作经验。3 熟悉酒店各部门服务及管理流程,善于成本控制。4 具有良好的协调沟通、管理和团队建设能力,事业心强。

薪资: 1.2万-1.5万 经验:3年以上 企业类型:有限服务中档酒店
地区:全国

岗位职责1.制定及执行饭店市场销售计划。2.酒店市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。3.分析市场动向、特点和发展趋势,设立市场目标。4.走访客户,根据市场变化,并不断改进服务工作。5.审核服务活动的策划方案,组织员工工作。6.签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议。7.统筹酒店内外的公关宣传工作;审阅酒店对外发布的宣传稿件。8.对外通过接待、出访、新闻媒介等,对内做好各部门的推销和宣传活动等,管理美工制作,以达到酒店经营的宣传目标。岗位要求1.本科及以上文化程度,3年以上同岗位工作经验。2.按照公司整体要求,制定和组织实施公司在市场策划、销售管理、客户服务和物业管理的战略规划。3.负责项目可行性比选阶段的市场研究、客户分析、市场定位和营销推广方案设计。4.负责监督和考核公司各项目的营销推广、销售进度、销售回款和客户服务等,支持和保障项目实施。5.负责组织营销推广、销售执行、客户服务等方面专业人员的培训。

薪资: 9千-1.5万 经验:3年以上 企业类型:有限服务中档酒店
地区:全国

岗位职责1.在总经理带领下,负责酒店的日常经营管理工作,对各项经营管理指标负责。2.提出酒店的经营管理思路,协助确定酒店年度经营计划,并指挥落实。3.协助建立健全酒店内部管理系统、运行机制及各项规章制度。4.协调各部门关系。5.研究市场发展趋势,协调制定酒店各服务产品价格体系。6.审定酒店的市场营销方案,不断开拓市场。7.提高酒店的管理水平、服务质量。岗位要求1.本科及以上学历。2.从事中端酒店工作4年以上,具有2年以上相关同等岗位工作管理经验。3.熟悉酒店各营业部门的服务及管理流程,善于成本控制。4.具有良好的协调沟通、管理和团队建设能力,事业心强。

薪资: 1万-1.2万 经验:3年以上 企业类型:有限服务中档酒店
地区:全国

岗位职责1.制定和实施房务部的运行计划、预算计划。 2.优化房务部的管理体系,下达房务部的运行管理目标。3.全面控制部门的管理费用、固定费用和变动费用,节约开支。 4.定时查阅各部门的工作日记和每周总结汇报,督查各部门的工作进度及时发现问题,纠正偏差,作出处理。5.对本部门的安全、消防、卫生工作负责,及时掌握新的规范、条例;因地制宜的实施好各种防范工作。6. 熟悉本部门经营范围内的经营管理和行政管理知识,了解与商业、酒店等经营有关的法律法规知识。岗位要求1.本科及以上学历,3年以上所属职务经验,有筹备筹建经验的优先。2.了解熟悉客人的消费心理关注客户需求。3.全面负责房务部的运营、管理及使客房利益最大化。4.具有良好的沟通技巧和对客沟通能力,和超前的创新意识、营销思路和丰富的房务管理经验。

薪资: 1万-1.2万 经验:3年以上 企业类型:有限服务中档酒店
地区:全国

岗位职责1.负责餐饮部行政管理工作,制定并实施餐饮经营的所有计划。2.负责实现部门的营业收入指标和利润指标。3.与行政总厨一起筹划和设计菜单,开发当地需求的餐饮产品。4.熟悉饭店管理理论、餐饮管理理论、营销学和服务心理学。5.协调与其他部门的工作关系,确保宾客得到满意的餐饮产品和良好的服务。6.制定餐厅推销策略,督促员工做好食品饮料的推销工作,提高餐饮销售收入。7.建全物资管理制度,对餐厅的设备、物资、用具等严格管理。岗位要求1.本科及以上文化程度;3年以上同岗位工作经验。2.精通本部门的业务知识,熟练掌握中餐、西餐、酒吧、茶馆的技能及管理技巧。3.熟悉食品原材料采购、储藏和厨房生产、餐厅服务全过程,善于安排各个环节的工作,能保证餐饮管理的协调发展。4.具有食品原材料加工、餐饮成本核算方面的知识。掌握各种产品配方、各种食品原材料出料率标准,控制产品质量和成本消耗。5.具有社会活动能力、组织领导工作能力和实际工作能力;善于调动餐饮部各级管理人员的积极性。

薪资: 1万-1.2万 经验:3年以上 企业类型:有限服务中档酒店
地区:全国

岗位职责1.负责酒店人力资源部的全面管理工作,制定和实施人力资源规划。2.负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。3.负责酒店高层管理人事的招聘和储备人才库的建设。4.执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。5.组织编制工资、人事、考勤、考核等报表。6.制定和完善酒店组织架构、薪酬体系、绩效管理体系。7.督办、检查各部门对上级指示和高管级会议决议的贯彻执行。8.做好总经理和各部门的信息传递工作。9.负责酒店高管层、系统间会议及其他重大会议、活动的会务工作。 岗位要求1.本科及以上学历,有相同岗位工作经验3年以上。2.在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。3.熟知国家、地区劳动法律法规及相关政策;了解旅游法规及有关经济法规和政策,熟悉外事纪律。4.管理类专业,接受过系统的人力资源管理理论培训。5.掌握酒店经营管理一般知识,熟悉酒店秘书工作和行政管理知识。

薪资: 6千-8千 经验:2年以上 企业类型:有限服务中档酒店
地区:全国

岗位职责1.负责酒店人力资源部的管理工作。2.负责制定酒店人力资源政策、制度。3.建立酒店的招聘管理体系,有效控制员工流动率。4.制定酒店人力资源规划,并组织实施。5.组织完成年度培训计划,针对核心员工进行职业规划。6.建立和谐的劳资关系。7.建立绩效管理与考核体系。8.起草酒店行政文件,对系统间发文做好法律审核。9.组织记载酒店大事记,编撰酒店辞典工作。10.负责掌印,合理合法使用酒店印信、办理相关证件。 岗位要求1.本科及以上学历,从事酒店相应岗位2年以上。2.熟知国家、地区劳动法律法规及相关政策;了解旅游法规及有关经济法规和政策,熟悉外事纪律。3.拥有良好个性与魅力的授课风格,培训技能娴熟。4.管理类专业,接受过系统的人力资源管理理论培训。5.掌握酒店经营管理一般知识,熟悉酒店秘书工作和行政管理知识。6.能处理一般的文件、函电和资料,具有较好的协调、接待工作能力。7.有较好的文字组织能力,能撰写各类应用文稿及计划、总结、报告等。

薪资: 6千-8千 经验:2年以上 企业类型:有限服务中档酒店
地区:全国

岗位职责1.负责客房部的整体经营和运作;分配督导员工工作,制定工作计划。 2.确保部门成本及各项费用,得以良好的控制。3.根据酒店的运营标准,随时对房间和设施设备及各项物品进行检查。 4.制定部门的年度预算,并确保部门的经营费用控制在预算之内。5.检查客房部的设施和管理,抽查及提升本部门整体工作质量及工作效率。6.组织编制部门工作程序及工作考评。岗位要求1.本科及以上学历,有2年以上同岗位客房管理工作经验。2.熟悉客房部专业知识,熟练使用电脑。3.掌握熟悉客房管理、服务流程和质量标准。4.具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。

薪资: 6千-8千 经验:2年以上 企业类型:有限服务中档酒店
地区:全国

岗位职责1.负责酒店前厅部的接待和管理工作,熟知前厅服务设施的功能,处于完好状态。2.进行有关的市场计划分析制定部门工作计划,完成工作报告。3.使客房达到最高出租率,获取最佳的客房收入。4.督导下属部门主管,委派工作任务,明确岗位责任,随时调整工作部署。5.保持良好的客际关系,能独立有效地处理宾客投诉。6.协助酒店与更高一级领导处理突发事件。岗位要求1.本科及以上学历,有同岗位工作经验2年以上。2.熟悉酒店前厅的经营管理工作,具有较强的工作责任感和敬业精神。3.督导前厅各分部员工服务质量标准、操作流程标准并对前厅部各项工作实施全面监管。4.有效贯彻、落实并完成部门制订的每月工作计划。5.英语对话流利,有较强的协调管理能力,具有一定的销售能力。6.全面掌握前台收银方面的财务基础知识,能处理日常服务环节中所涉及到的财务方面的问题。

薪资: 7.5千-1万 经验:3年以上 企业类型:国际高端酒店/5星级
地区:全国

岗位职责1. 制定度假村相关模块培训计划和月度培训计划。2. 跟踪评估培训效果,进行改进。3. 按期向上级领导反馈度假村培训实施结果。4. 与相关部门进行沟通,取得培训工作所需的协助。5. 审批修订各种培训教材;负责员工考核工作的实施。6. 负责经常深入部门,了解部门的培训需要,提出可行性教学建议。7. 进行各项教学活动的联络组织工作。岗位要求1. 大专以上学历,有相同岗位工作经验1年以上。2. 熟悉员工的规律、特点和岗位培训工作程序。3. 了解度假村员工的服务工作规范和质量标准的要求。4. 须具备良好的英文能力。5. 该岗位需每周工作6天【G.O福利】:免费住宿;一日三餐国际自助餐厅;吧台饮料畅饮;度假村内所有娱乐活动及场地设施免费使用;机场接送服务;工作满一年往返度假村和住址机票;完善的工作意外伤害保险及社会保险;国际化G.O团队;拥有登台演出的机会;每年轮换海外及大中华区度假村工作机会;Club Med海外度假村免费房间;快速晋升通道。

薪资: 2万-3万 经验:不限 企业类型:国内高端酒店/5星级
地区:全国

1. 全面负责酒店的经营管理。2. 建立、健全酒店的组织管理系统,使之合理化、精简化、高效化。3. 负责实现酒店的营业收入指标和利润指标。4. 负责制定酒店的经营预算和决算,提出更新改造和投资计划。5. 落实酒店年度财务预算,向各部门下达年度工作指标。6. 督促酒店维修保养工作和酒店安全管理工作。7. 负责做好酒店与各界人士的公共关系,树立酒店良好形象。8. 做好酒店机构设置、员工编制及重要人事变更。9. 指导培训工作,培养人才,提高整个酒店的服务质量和员工素质。

薪资: 1万-1.5万 经验:不限 企业类型:国内高端酒店/5星级
地区:全国

负责组织与策划酒店市场销售及营销工作,并与酒店各个部门就市场销售工作进行沟通及协调,和将酒店的市场份额的利润最大化及回报利润最优化。

薪资: 1万-2万 经验:5年以上 企业类型:国内高端酒店/5星级
地区:全国 食宿:提供食宿

工作职责:1、制定和执行区域大客户部各行业客户(政、军、企事业单位、500强企业、事务所、商务公司、旅游业、金融业、地产业、信息、高科技、教育与培训等企业)的年度和月度销售目标、策略和计划,组织产品的销售工作。2、进行大客户开发,重要项目谈判,确保客户合作关系的建立和大客户销售合同签订。任职要求:1、大专以上学历,具有3年以上中档品牌或高星酒店销售经验,有丰富的区域大客户开发经验;2、熟悉大客户项目开发流程,有一定的政企招投标工作经验;渠道资源为商务客以及会务客资源为主流;3、形象气质佳,综合素质好,具备优秀的沟通谈判能力;4、对销售工作充满激情、责任心强,抗压能力强,有强烈的成就动机。

薪资: 1万-1.5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:全国 食宿:提供食宿

【岗位职责】1. 总结归纳运行和维修、制定和审定设备设施及建筑装潢的预防性维修计划.2. 负责工程部的节支运行、跟踪,控制水、电、油、等的消耗并严格控制维修费用。3. 根据营业情况和气候及市场能源价格情况,提出节能运行的计划和运行维修费用预算。4. 负责协调和度假村相关的市政工程等业务部门的关系,以获得良好的外部环境。5. 审定员工培训计划,定期对员工进行业务技能、服务意识、基本素质的培训。【岗位要求】1. 大专以上文化程度;3年以上同岗位工作经验。有一定英文水平,能借助工具书阅读有关专业文献。2. 必须掌握机电工程设计基础知识、熟悉电子通讯设备、计算机、暖通、空调、给排水设备、电梯等的使用和维护管理,熟悉基建、环境保护、安全生产、劳动保护方面的政策与法规。3. 能充分领会总经理的经营意图,正确处理上下级之间、部门之间的关系,并能组织指挥工程部各项工作计划的实施,确保工程部的正常运转。4. 有强烈的事业心责任感,有较强的自学能力和适应性,秉公办事,不谋私利。5. 身体健康,精力充沛。6. 该岗位需每周工作6天(每日工作时长为6.5小时) 【G.O福利】:双人住宿;一日三餐国际自助餐厅;吧台饮料畅饮;度假村内所有娱乐活动及场地设施免费使用;机场接送服务;工作满一年往返度假村和住址机票;完善的工作意外伤害保险及社会保险;国际化G.O团队;拥有登台演出的机会;每年轮换海外及大中华区度假村工作机会;Club Med海外度假村免费房间;快速晋升通道。

薪资: 1.8万-2.2万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:澳门 食宿:提供吃

职位描述•支持酒店推行以服务客人为中心的理念,让所有人才理解并提高意识认识到宾客体验的重要性。•支持酒店推行以服务客人为中心的理念,让所有人才理解并提高意识认识到宾客体验的重要性。 •每天回顾宾客之声的状态以及客人的反馈意见,识别动态以及分析出需要改进的地方定期与相关负责人分享跟进。 •支持部门总监并一同准备酒店LQA品牌审计。 •向各部门经理/总监定时开展品牌回顾培训。 •支持所有与宾客体验相关的内部沟通,进而提高大使在店的体验。具体要求•具5年在高端品牌酒店相同职位经验。 •对质量管理体系的建立及管理具有丰富的经验。 •注意仪容仪表, 确保保持良好和专业的形象。 •具有国际酒店经验,对不同地域的文化以及生活有一定的感知。 •掌握流利的英语及普通话,如会法语或其它语言则更佳。 •外向而充满活力的个性,热情和喜欢追求改变。 •曾在雅高集团或亚洲地区工作经验优先。

薪资: 3万-5万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:全国 食宿:面议

JOB SUMMARY Functions as the strategic business leader of rooms operations and acts as General Manager in his/her absence.  Areas of responsibility include Front Office, Business  Center, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping and Security/Loss Prevention.  Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives.  The position ensures the rooms operations meet the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department.  Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment. CANDIDATE PROFILE  Education and Experience·         2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.OR·         4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. CORE WORK ACTIVITIES Managing Property Operations·         Working with Rooms management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.·         Reviewing comment cards, guest satisfaction results and other data to identify areas of improvement.·         Evaluating if Operations Team is meeting service needs and provides feedback to operations team.·         Participating in public space walk-throughs with Engineering and Housekeeping to ensure guest rooms, public space and back of the house areas are well maintained and preventative maintenance processes are in place.·         Touring building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.·         Reviewing findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.·         Working with team to put sustainable work processes and systems in place that support the execution of the strategy.·         Reviewing reports and financial statements to determine Rooms operations performance against budget.·         Communicating a clear and consistent message regarding departmental goals to produce desired results. Leading Operations Teams·         Ensuring employees are treated fairly and equitably.·         Celebrating successes and publicly recognizes the contributions of team members.·         Fostering employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.·         Making and executes the necessary decisions to keep property moving forward toward achievement of goals. Managing Relationships with Property Stakeholders·         Attending owners meetings and provides meaning or context to the rooms operational and financial results.·         Establishing relationship with owner as a business partnership and supports the relationship between the General Manager and the owner. Managing Profitability·         Coaching and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.·         Working with direct reports to determine areas of concern and establish ways to improve the departments’ financial performance.·         Leading cost containment efforts within Rooms operations including organizational restructuring when necessary.·         Focusing on maintaining profit margins without compromising guest or employee satisfaction.·         Identifying key drivers of business success and keeping Rooms leadership focused on the critical few to achieve results. Managing the Guest Experience·         Creating an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.·         Championing the brand’s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.·         Ensuring core elements of the service strategy are in place to produce the desired results.·         Establishing and maintaining open, collaborative relationships with direct reports and entire Rooms operations team. Ensures direct reports do the same for their team.·         Interfacing with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

薪资: 2万-3万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:全国 食宿:面议

JOB SUMMARY Functions as the property’s strategic financial business leader.  The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees.  The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment.  In addition, creates and executes a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial activities and the delivery of desirable financial results. CANDIDATE PROFILE  Education and Experience4-year bachelor's degree in Finance and Accounting or related major; 3 years experience in the finance and accounting or related professional area.ORMaster's degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area. CORE WORK ACTIVITIES Engaging in Strategic Planning and Decision MakingDevelops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.Analyzes information, forecasts sales against expenses and creates annual budget plans.Compiles information, analyzes and monitors actual sales against projected sales.Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.Thinks creatively and practically to develop, execute and implement new business plansCreates the annual operating budget for the property.Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers.Implements a system of appropriate controls to manage business risks.Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.Analyzes financial data and market trends.Leads the development and implementation of a comprehensive annual business plan which is aligned with the company’s and brand’s strategic direction.Provides on going analytical support by monitoring the operating department’s actual and projected sales.Produces accurate forecasts that enable operations to react to changes in the business. Leading Finance TeamsUtilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.Oversees internal, external and regulatory audit processes.Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.Conducts annual performance appraisals with direct reports according to standard operating procedures. Anticipating and Delivering on the Needs of Key StakeholdersAttends meetings and communicating with the owners, understanding the priorities and strategic focus.Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).Advises the GM and executive committee on existing and evolving operating/financial issues.Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.Demonstrates an understanding of cash flow and owner priorities.Manages communication with owners in an effective manner.Manages property working capital and cash flow in accordance with brand standard operating procedures and owner requirements.Facilitates critique meetings to review information with management team. Developing and Maintaining Finance GoalsEnsures Profits and Losses are documented accurately.Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.Submits reports in a timely manner, ensuring delivery deadlines.Develops and supports achievement of performance goals, budget goals, team goals, etc.Improves profit growth in operating departments.Reviews audit issues to ensure accuracy.Monitor the purchasing process as applicable. Managing Projects and PoliciesGenerates and provides accurate and timely results in the form of reports, presentations, etc.Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with standard operating procedures.Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).Ensures compliance with management contract and reporting requirements.Ensures compliance with standard and local operating procedures.Ensures compliance with standard operating procedures. Managing and Conducting Human Resource ActivitiesEnsures team members are cross-trained to support successful daily operations.Ensures property policies are administered fairly and consistently.Ensures new hires participate in the department’s orientation program.Ensures new hires receive the appropriate new hire training to successfully perform their job.Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.Conduct performance review process for employees.Participates in hiring activities as appropriate.

薪资: 2万-3万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:全国 食宿:面议

JOB SUMMARY The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee.  As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property.  He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner.  He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives.  Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success. CANDIDATE PROFILE  Education and Experience2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.OR4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area. CORE WORK ACTIVITIES Managing the Human Resources StrategyExecutes and follows-up on engagement survey related activities.Champions and builds the talent management ranks in support of property and region diversity strategy.Translates business priorities into property Human Resources strategies, plans and actionsImplements and sustains Human Resources initiatives at the property.Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.Creates value through proactive approaches that will affect performance outcome or control cost.Monitors effective use of myHR by property managers and employees.Leads and participates in succession management and workforce planning.Responsible for Human Resources strategy and execution.Serves as key change manager for initiatives that have high employee impact.Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate. Managing Staffing and Recruitment ProcessAnalyzes open positions to balance the development of existing talent and business needs.Serves as coach and expert facilitator of the selection and interviewing process.Surfaces opportunities in work processes and staffing optimization.Makes staffing decisions to manage the talent cadre and pipeline at the property.Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.Monitors sourcing process and outcomes of staffing process.Ensures managers are competent in assessing and evaluating hourly staff. Managing Employee Compensation StrategyRemains current and knowledgeable in the internal and external compensation and work competitive environments.Leads the planning of the hourly employee total compensation strategy.Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities. Managing Staff Development ActivitiesEnsures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s).Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.Serves as resource to property Human Resources staff on employee relations questions and issues.Continually reinforces positive employee relations concepts.

薪资: 3万-5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:全国

***This is a master requisition for DOSM.Candidate will be assigned by actual vacancy throughout Greater China properties.If you are interested in DOSM position with Marriott International, please send CV to daley.dai@marriott.com.JOB SUMMARYFunctions as theleader of the property’s sales department for properties with bookings over 300peak rooms and significant local catering revenue.Manages the property's reactive and proactivesales efforts.Provides day to dayleadership to sales associates to achieve property sales objectives withoverall responsibility for achieving booking goals and property revenues.Implements the brand’s service strategy andapplicable brand initiatives in all aspects of the sales process and focuses onbuilding long-term, value-based customer relationships that enable achievementof the hotel’s’ sales objectives. Evaluates the property’s participation in thevarious sales channels (e.g., Area Sales, Group Sales within the Sales Office,electronic lead channels, etc.) and develops strong working relationships toproactively position and market the property.Manages the marketing budget to enable development of property specificcampaigns, promotions and collateral to drive revenue and meet propertyobjectives. Interfaces with regional marketing communications for regional andnational promotions pull through.Developsand implements property–wide strategies that deliver products and services tomeet or exceed the needs and expectations of the brand’s target customerprofile and property associates and provides a return on investment to theowner and Marriott International.CANDIDATE PROFILEEducation and ExperienceRequired:·        2-yeardegree from an accredited university in Business Administration, Marketing,Hotel and Restaurant Management, or related major; 4 years experience in thesales and marketing or related professional area.OR·        4-yearbachelor's degree in Business Administration, Marketing, Hotel and RestaurantManagement, or related major; 2 years experience in the sales and marketing orrelated professional area.Preferred:·        4year college degree.·        Demonstratedskills in supervising a team.·        Lodgingsales experience.·        Hotelindustry work experience, demonstrating progressive career growth and a patternof exceptional performance.CORE WORKACTIVITIESManagingSales Activities·        Manages the development of a strategic account plan forthe demand generators in the market.·        Manages the property's reactive and proactive salesefforts.·        Determines and develops marketing communication activities,in conjunction with Regional Marketing Communications.·        Provides customer intelligence in evaluating the marketand economic trends that may lead to changes in sales strategy to meet orexceed customer expectations.·        Reviews the Strategic Alignment Review (STAR) report,competitive shopping reports and uses other resources to maintain an awarenessof the hotel’s market position.·        Researches competitor’s sales team strategies toidentify ways to grow occupancy and RevPAR and increase market share.·        Attends sales strategy meetings to provide input onweekly and overall sales strategy.·        Suggests innovative marketing ideas and developsdeployment strategies to continue to grow market share.·        Evaluates and supports participation and accountdeployment with Area Sales and Group Sales within the Sales Office.·        Serves as the sales contact for the General Manager,property leadership team, Group Sales and Area Sales leaders.·        Serves as the sales contact for customers; serves asthe customer advocate.·        Serves as hotel authority on sales processes and salescontracts.·        Serves as the property sales liaison with Area Sales, GroupSales, Revenue Management, Event Management, Regional Marketing Communicationsand other hotel departments as appropriate.·        Participates in sales calls with members of the Salesand Marketing team to acquire new business and/or close on business.·        Identifies public relations opportunities andcoordinates activities to augment the overall marketing communication strategy.·        Supports the General Manager by coordinating crisiscommunications.·        Executes and supports Marriott’s Customer ServiceStandards and hotel’s Brand Standards.·        Executes and supports the operational aspects ofbusiness booked (e.g., generating proposal, writing contract, customer correspondence).·        Participates in and practices daily service basics ofthe brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve DailyBasics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard,SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle,or TownePlace Suites Morning Meeting).·        Implements a seamless turnover from sales to operationsand back to sales while consistently delivering high level of service.·        Monitors the effective resolution of guest issues thatarise as a result of the sales process by creating mechanisms to channel issuesto property leadership and/or other appropriate stakeholders.   ·        Maintains successful performance by increasingrevenues, controlling expenses and providing a return on investment for theowner and Marriott International.·        Implements thebrand’s service strategy and applicable brand initiatives in all aspects of thesales process and focuses on building long-term, value-based customerrelationships that enable achievement of the hotel’s’ sales objectives.·        Interfaces withregional marketing communications for regional and national promotions pullthrough.·        Performs otherduties, as assigned, to meet business needs.BuildingSuccessful Relationships·        Develops strong partnerships with local organizationsto further increase brand/product awareness.·        Develops and manages internal key stakeholderrelationships.·        Develops strong community and public relations by maintainingproperty participation in local, regional and national tradeshows and clientevents.·        Executes exemplary customer service to drive customersatisfaction and loyalty by assisting the customer and monitoring theirsatisfaction before and during their program/event.·        Serves the customer by understanding their needs andrecommending the appropriate features and services that best meet their needsand exceed their expectations, while building a relationship and loyalty toMarriott.·        Gains understanding of the hotel’s primary targetcustomer and service expectations; serves the customer by understanding theirbusiness, business issues and concerns, to offer better business solution bothprior to, and during the program/event.Leadership·        Functions as the leader of the property’s salesdepartment for properties with bookings over 300 peak rooms and significantlocal catering revenue.·        Develops sales goals and strategies and verifies alignmentwith the brand business strategy.·        Executes the sales strategy in order to meet individualbooking goals for both self and staff.·        Coaches leaders of revenue generating departments indeveloping effective revenue strategies and setting aggressive goals that willdrive the property's financial performance.·        Verifies Sales team understands and is leveraging MarriottInternational (MI) demand engines to full potential.·        Works with Human Resources, Engineering and LossPrevention to monitor compliance with local, state and federal regulationsand/or union requirements.·        Partners with Human Resources to attract, develop andretain the right people in order to support the strategic priorities of themarket.·        Creates effective structures, processes, jobs andperformance management systems are in place.·        Sets goals and expectations for direct reports usingthe Leadership Performance Process (LPP), aligns performance and rewards,addresses performance issues and holds staff accountable for successfulresults.·        Forecasts talent needs and manages talent acquisitionstrategy with Human Resources (HR) to minimize lost time due to turnover.·        Maintains an active list of the competition’s bestsales people and executes a recruitment and acquisition plan with HR.·        Supports tools and training resources to educate salesassociates on winning catering solutions.·        Champions leadership development and workforce planningpriorities by assessing, selecting, retaining and developing diverse,high-caliber talent that can lead the organization today and strengthen theleadership bench for the future; continues to upgrade the sales & marketingtalent; works with HR to anticipate future talent needs based on businessgrowth plans.·        Identifies, trains and mentors group sales associates;utilizes all available on the job training tools for associates.·        Transfers functional knowledge and develops group salesskills of other discipline managers.·        Provides day today leadership to sales associates to achieve property sales objectives withoverall responsibility for achieving booking goals and property revenues.·        Evaluates theproperty’s participation in the various sales channels (e.g., Area Sales, GroupSales within the Sales Office, electronic lead channels, etc.) and developsstrong working relationships to proactively position and market theproperty.·       Manages themarketing budget to enable development of property specific campaigns, promotionsand collateral to drive revenue and meet property objectives.MANAGEMENT COMPETENCIESLeadership·          Adaptability– Develops strategies  and identifies resources to implement and manage change; models flexibility  in adjusting priorities; and communicates the need for change in a positive  way that encourages commitment.·          Communication- Actively listens and  uses appropriate communication styles to deliver complex information in a  clear concise way and influences others to accept a point of view, gain  consensus, or take action.·          Problem Solving and Decision Making-  Models and sets expectations for solving complex problems, collecting and  comparing information to evaluate alternatives, considering their potential  impact before making decisions, involving others to gain agreement and  support, and guiding others to implement solutions.·          Professional Demeanor-  Exhibits behavioral styles that convey confidence and command respect from  others; makes a good first impression and represents the company in alignment  with its values.Managing  Execution·          Building and Contributing to Teams-  Leads and participates as a member of a team to move the team toward the  completion of common goals while fostering cohesion and collaboration among  team members.·          Driving for Results-  Focuses and guides others in accomplishing work objectives.·          Planning and Organizing-  Gathers information and resources required to set a plan of action for self  and/or others; prioritizes and arranges work requirements self and/or others  to accomplish goals and ensure work is completed.Building  Relationships·          Coworker Relationships-  Develops and uses collaborative relationships to facilitate the  accomplishment of work goals.·          Customer Relationships-  Develops and sustains relationships based on an understanding of customer  needs and actions consistent with the company’s service standards.·          Global  Mindset -Supports  employees and business partners with diverse styles, abilities, motivations,  and/or cultural perspectives; utilizes differences to drive innovation,  engagement and enhance business results; and ensures employees are given the  opportunity to contribute to their full potential.Generating  Talent and Organizational Capability·          Organizational Capability-Evaluates and adapts the structure  of organizational units, jobs, and work processes to best fit the needs  and/or support the goals of an organizational unit.·          Talent Management-  Provides guidance and feedback to help individuals develop and strengthen  skills and abilities needed to accomplish work objectives.Learning  and Applying Professional Expertise·          Applied Learning-  Seeks and makes the most of learning opportunities to improve performance of  self and/or others.·          Business Acumen- Understands and  utilizes business information (e.g., data related to employee engagement,  guest satisfaction, and property financial performance) to manage everyday  operations and generate innovative solutions to approach business and  administrative challenges.·          Technical Acumen-  Understands and utilizes professional skills and knowledge in a specific  functional area to conduct and manage everyday business operations and  generate innovative solutions to approach function-specific work challenges.o     Devising Sales Strategies and  Solutions- Trying  different and novel ways to deal with sales challenges and opportunities; taking  courses of action or developing sales strategies that apprpriately consider  available facts, constraints, competitive circumstances, and probable  consequences.o     Sales Disposition- Energetic, proactive, takes  calculated risks, and perseveres to attain goals.o     Sales Opportunity  Analysis-  Ability to understand and utilize economic, financial, industry, and  organizational data; accurately diagnosing customer needs and issues that can  inform sales strategies.o     Revenue Management- Knowledge of total hotel  revenue management concepts, processes and strategies (including sales cycles  and trends, account management, pricing, and inventory management).o   Management  of Financial Resources-Ability to analyze Profit and  Loss (P&L) statements, develop operating budgets and revenue goals,  forecasting, and capital expenditure planning; determining how money will be  spent to get the work done, and accounting for these expenditures.·          <span style="font-famil

薪资: 2.5万-3.5万 经验:8年以上 企业类型:国内高端酒店/5星级
地区:全国 食宿:提供食宿

岗位职责:1、全面负责酒店的运营管理工作,带领管理团队达成公司下达的各项经营指标。2、给宾客提供一个安全、干净、舒适的酒店环境,做好客户服务工作。3、贯彻执行品牌公司的各项执行标准,确保服务品质、卫生质量等达到标准要求。4、严格执行品牌标准化管理制度与流程,积极探索标准化改进方案,建立良好的酒店创新环境,与他人共同分享成功的管理和创新经验。5、实现与集团各支持部门的有效沟通与交流,定期向集团汇报工作。做好酒店的经营计划、资产管理和成本控制工作。6、负责内部管理团队的人才培养与结构优化。推进人才本地化战略的实施进程。做好员工培训,确保员工业务技能水平、服务技巧不断提升,树立酒店良好品牌口碑。7、督促工程部做好酒店硬件设施维护保养,为酒店营造一个良好的内部环境。8、负责与加盟业主协调人事、采购、财务等方面问题,并代表品牌方与加盟业主沟通,保持健康共赢的加盟合作关系。9、统筹协调酒店外部公共关系,与当地政府部门保持良好的沟通关系,做好外部环境建设,维护公司的品牌形象和声誉。任职资格:1、大专及以上学历,年龄28-42岁,男女不限,服从全国项目委派。2、素质要求:品行端正,身心健康,有极强的责任心,热爱酒店行业。3、知识要求:对酒店品质管理、营销管理、人才建设、成本控制、公关关系及安全管理等运营知识具备优秀的理解和认知。3、能力要求:具有较强的沟通协调能力、组织管理能力、决策能力、学习能力,能妥善管理公共关系;具备良好的英语口语及书写能力。5、经验要求:8年以上酒店行业工作经验,3年及以上中高端品牌酒店总经理工作经验,具备国际中高端酒店品牌经验者优先。目前郁锦香酒店项目地址:上海、深圳、武汉、无锡、贵阳......更多有关郁锦香品牌信息,请见锦江酒店官网、维也纳酒店官网、郁锦香酒店官网

薪资: 1.5万-2.5万 经验:5年以上 企业类型:国内高端酒店/5星级
地区:全国 食宿:提供食宿

岗位职责:1、负责带领分店团队,完成集团下达的各项经营管理指标;2、执行集团各项决议,全面负责酒店的日常经营管理工作,确保酒店各项工作正常运转;3、严格执行集团标准化管理制度与流程,积极探索并分享标准化改进方案;4、实现与集团各支持部门的有效沟通与交流,定期向集团汇报工作;5、实现内部管理团队的人才培养与结构优化,推进人才本地化战略的实施进程;6、负责与加盟业主协调人事、采购、财务等方面问题,保持健康共赢的加盟合作关系;7、统筹协调酒店外部公共关系,维护公司的品牌形象和声誉,作好外部环境建设。 任职资格:1、大专以上学历,年龄26-42岁,男女不限,同意至少一个区域工作地点外派;2、素质要求:品行端正,身心健康,有极强的责任心,热爱酒店行业;3、知识要求:对酒店品质管控、营销管理、人才建设及公共关系管理有较深入的见解;4、能力要求:具有较强的沟通协调能力、组织管理能力、决策能力,能妥善管理公共关系;5、经验要求(满足以下几点其中之一):  A、3年以上星级酒店工作经验+2年以上经济型连锁酒店店长工作经验;  B、2年以上经济型连锁酒店店长工作经验;  C、1年以上中档连锁酒店总经理工作经验;(全季、亚朵、丽枫、和颐、桔子等知名品牌经验优先)  D、1年以上挂牌四星级酒店总经理工作经验(必须是挂牌四星级以上酒店);  E、销售出身的单体酒店2年以上总经理工作经验(单体酒店指除挂牌四星级以上酒店以外的其他酒店)

薪资: 1万-1.5万 经验:不限 企业类型:国内高端酒店/5星级
地区:全国 食宿:提供食宿

1.5年以上高星级酒店工作经验,2年以上部门经理或以上的经验2.英语听说读写流利;3.熟悉前厅、客房运转及管理流程;4.责任心强,有良好的敬业精神,组织、决策、应变、协调、沟通能力强;

薪资: 面议 经验:10年以上 企业类型:国内高端酒店/5星级
地区:全国 食宿:提供食宿

1、具有十年以上工作经验,三年以上高星级酒店类似岗位工作经验。2、具有丰富的酒店餐厅运作管理经验,能够全面管理并激励餐饮部团队。3、能不断提高酒店餐饮销售业绩和宾客满意度。4、熟练掌握预算分析以及成本控制技巧。5、具备出色的团队组织领导能力和人际交往能力,拥有良好的沟通技巧,并具备培训能力。6、具备良好的中英文听说读写能力。7、有酒店开业筹备经验者优先。 

薪资: 面议 经验:8年以上 企业类型:国内高端酒店/5星级
地区:全国

1、具有八年以上工作经验,两年以上高星级酒店类似岗位工作经验。2、熟悉酒店前厅部运营管理,能够有效协调前厅部团队日常运作。3、能够督导前厅部员工服务质量标准,操作流程标准,并对前厅部各工作实施全面监管。4、具有优秀的人际交往能力和良好的沟通技巧。5、英语口语和书写流利。6、具有酒店开业筹备经验者优先。

薪资: 面议 经验:8年以上 企业类型:国内高端酒店/5星级
地区:全国

1、具有八年以上工作经验,两年以上高星级酒店类似岗位工作经验。2、熟悉酒店客房部运营管理,能够有效协调客房部团队日常运作。3、具有优秀的人际交往能力和良好的沟通技巧。4、英语口语和书写流利。5、具有酒店开业筹备经验者优先。

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