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  • 全国 | 经验不限 | 学历不限

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
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    国际高端酒店/5星级 | 2000人以上
    发布于 09-18
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    岗位描述:面向具有酒店管理团队和经验的公司,雅阁酒店集团提供品牌体系与运营系统支持,让城市事业合伙人开拓与发展所属区域的品牌管理输出业务。雅阁酒店集团城市合伙人招募,传递信息,创造价值,助力洽谈,分润百万,自当老板,轻松赚钱!欢迎加入雅阁AHG City Partner城市合伙人招募计划!雅阁酒店集团(纽交所股票代码NYSE:GHG)是澳大利亚最具规模的酒店管理集团。目前覆盖亚太区百余城市,拥有11个酒店品牌:雅阁大酒店、雅阁璞邸酒店、雅阁度假酒店、雅阁酒店、雅阁公寓、澳斯特酒店、雅阁澳斯特酒店、澳斯特精选酒店、澳斯特公寓、澳斯特WOW酒店及Metro酒店。从豪华酒店到精品酒店,从度假村到服务式公寓,您可在众多目的地中探索旅程中的别样精彩,迎接人生新的机遇。 【城市合伙人事业部】联系人:周宁女士联系电话:13632195789邮箱:joline.zhou@argylehotels.com
  • 全国 | 经验不限 | 学历不限

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 午餐补贴
    • 领导好
    • 包吃包住
    国际高端酒店/5星级 | 2000人以上
    发布于 09-18
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    岗位描述:无论你是酒店职业经理人,无论你是地产企业从业者,无论你是地产销售员,无论你是建筑设计师,还是普通的打工者,你身边无处不在的酒店加盟信息,经雅阁商务团队的抽丝剥茧,都具有无穷价值,传递信息,创造价值,自当老板,轻松赚钱。雅阁酒店集团城市合伙人招募,传递信息,创造价值,助力洽谈,分润百万,自当老板,轻松赚钱!欢迎加入雅阁AHG City Partner城市合伙人招募计划!雅阁酒店集团(纽交所股票代码NYSE:GHG)是澳大利亚最具规模的酒店管理集团。目前覆盖亚太区百余城市,拥有11个酒店品牌:雅阁大酒店、雅阁璞邸酒店、雅阁度假酒店、雅阁酒店、雅阁公寓、澳斯特酒店、雅阁澳斯特酒店、澳斯特精选酒店、澳斯特公寓、澳斯特WOW酒店及Metro酒店。从豪华酒店到精品酒店,从度假村到服务式公寓,您可在众多目的地中探索旅程中的别样精彩,迎接人生新的机遇。 【城市合伙人事业部】联系人:周宁女士联系电话:13632195789邮箱:joline.zhou@argylehotels.com
  • 总经理

    4万-6万
    全国 | 10年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 广阔发展空间
    国际高端酒店/5星级 | 2000人以上
    发布于 09-19
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    岗位职责:1、根据酒店经营目标,制定年度预算和经营实施计划;2、全力完成酒店管理公司下达的营业收入和营业利润指标;3、全面负责酒店日常经营和管理工作,确保酒店经营和管理指标的完成;4、主持或组织酒店的各项会议,听取各方意见和建议,掌握酒店经营全局,协调各方关系,及时解决发现的问题;5、严格执行酒管公司制定的各项制度规范,保证酒店高效运营。任职要求:1、酒店管理及相关专业,大专及以上学历;2、5年以上高星级酒店同岗位工作经验,且具备500间以上大体量酒店筹开运营经验;3、具备出色的沟通协调能力,精通高星级酒店运作模式,熟知酒店日常运行标准和服务规范。工作地点:西南地区2人、长三角地区2人
  • 上海 | 8年以上 | 学历不限

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 年度旅游
    • 出国旅游
    • 人性化管理
    国际高端酒店/5星级 | 2000人以上
    发布于 09-18
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    KEY RESPONSIBILITIESJob Summary Provide functional direction to hotel sales and marketing leadership within assigned region to optimize results through proactive planning and execution of marketing and sales plans and strategies which ultimately stimulate demand for room nights, drive incremental revenues, and drive market share. Essential Duties and Responsibilities  ·       Works with Commercial Divisions, Operations, Regional Sales, Revenue Management – Sub-regional Support Team, General Managers and hotel Directors of Sales & Marketing or Sales Leader to develop and implement  plans to grow revenue and market share to achieve prescribed targets ·       Reviews marketing and sales budgets and allocated expenditures to ensure most effective use of funds available to support business objectives. ·       Provide direction. Leadership and coaching to Hotel Directors of Sales and Marketing and their Key Stakeholders in the execution of sales tactics and strategy to ensure RGI, RevPAR, rate, occupancy and potential revenue objectives are achieved.  Foster collaboration within the prescribed region. ·       Identifies and recommend sales training needs designed to improve the selling and customer service skills of sales staff.  Collaborate with Human Resources training and development at the local and regional level in the assessment of operational staff and delivery of specialized training needs. ·       Is the brand custodian in the region and is responsible for the representation of InterContinental Hotels Group of hotel brands in collateral, advertising, promotions and displays.   ·       Works with Head of Sales & Marketing Operations, VP of Operations, Operations Leaders/OLTs and the hotel General Managers in the development or recommendation of advertising and sales promotional plans or activities, which support the achievement of profitability objectives at the hotel level within the assigned area with the established brand values. ·       Responsible for collaboration and optimization of Enterprise delivery to hotels including Regional and Global Sales, Distribution, Marketing and Loyalty. ·       Responsible for property adherence to Sales SOPS, Sales Systems, Sales standards and Programs. ·       Work with Revenue Management as needed on Market Analysis to provide Competitive information for strategies planning, advise Customer research trending for existing, new development and pre-opening hotels. ·       Review consumer marketing research data and analysis to understand economic and consumer trends within the markets in which we operate and understand competitor practices to;1.       Assist hotel sales & marketing teams to develop practical sales strategies to identify opportunities to optimize revenues through the right pricing point, occupancy levels and totality in revenue streams.2.       Develop marketing programs based upon hotel needs. ·       Manages the effectiveness of the team through the utilisation of their individual strengths and abilities and by supporting their ongoing development and career goals. ·       Work with Central and Sub-regional Revenue Management Team to ensure effective use of revenue management platform and programs in the region to maximize revenue opportunities in achieving RGI and RevPAR targets. ·       Ensure synergy in the use of hotel sales and revenue basics, technology and sales practices while sharing of best practices. ·       Develop and maintain strong relationships with Owners both managed and franchisees, industry and the business community. ·       Work as an integral member of the development and asset management team, in seeking new business opportunities and delivering data as required to assist in decision making as well as presenting to prospective owners of new projects REQUIRED QUALIFICATIONSEducation:      ·       Bachelor degree or equivalent International degree in Marketing, Business or Commerce·       Spoken and Written mastery Chinese (Mandarin) and English Experience:     Requires individual with:- Previous Senior level Multi unit Sales and Marketing Responsibility in Asia / China (Hospitality)- Proven track record of achieving Sales and Revenue targets- 5 Star Luxury Hotel experience- Shanghai Market experience - Strong in the following segments: Corporate individual, MICE, Leisure & adhoc group, C&E weddings, social events;- Strong relationship with Chamber of Commerce, Consulate, Associations, International Schools, Golf Courses- Strong Team Builder and employee development and retention - Luxury brand experience- Able to work under pressure  Technical: ·       Experience in global hotel environment and distribution systems·       Ability to analyze, interpret and extract trends from data·       Display an understanding of the markets in North Region·       Demonstrate an affinity with technology Work Management:·       Achieves goals and objectives and manages with regular performance checks·       Ability to manage multiple tasks·       Deliver presentations with impact·       Partnership driven·       Can meet deadlines·       Thinks locally and globally People Management:·       Creates work environment that:Þ    Energize, motivate and support employeesÞ    Foster a climate of open communication, trust and respectÞ    Encourages team behaviorÞ    Drives results·       Effectively communicates with all levels
  • 上海 | 经验不限 | 大专 | 提供食宿

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    50-99人
    发布于 09-18
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     工作地全国Job Title:                 GENERAL MANAGER职称:                        总经理Department:           Executive Office部门:                        行政办公室Immediate Supervisor:     Vice President of Hotel Operations直接上司:                           中国区酒店运营副总裁 JOB SUMMARY:职位简介:RESPONSIBILITIES:职责 1      Hotel Pre-opening             酒店筹开业For opening of the new hotel, General Manager prepares to submit an overall pre-opening budget plan on all expenditure during the pre-opening period and to produce a “Master Chart” of action plans to meet the hotel opening schedules and other work included:总经理在开业前阶段,为新酒店的开业准备提交全面开业前所有预算计划及支出,制定包含各部门各阶段的详细行动计划的筹开计划总表来满足酒店的顺利开业。其他工作,包括:l  Assist in supplying and maintaining all licenses and permit requirementsl  协助提供和维持所有的执照和许可证要求l  Prepare charts and reports on work progress of constructions exterior and internal décor installations.l  准备图表和对建筑的外部和内部设施的工作进度报告l  Prepare the schedules of recruitment’s and staff training plans.l  准备计划招聘和员工培训计划l  Produce timelines and action plans on services to be rendered at different stages.l  提供不同时间段的服务时间表和行动计划表l  Submit a pre-opening budget for showing the proposed expenditures to be madel  递交开业前预算显示该支出是由l  Remuneration package of executives who are under the employment of pro-opening period.l  拟定开业前的高管薪酬支持体系l  Compensation for expenses incurred on the staff recruitment and training, sales and marketing promotional programs, the opening of festivities or any other pre-opening requirements.l  制定员工招聘和培训费用补贴,销售和营销推广方案,或任何其他的庆祝活动开幕前要求开放l  Prepare a purchasing plan on operating equipment and utensils required initially.l  初步准备采购计划的操作设备和用具l  Negotiate and obtain bargain prices for supply of utilities, cleaning, maintenance, vermin extermination, security and other services and goods required in the operation to the hotel.l  联络供应商,协商合适的清洁,维护费用,保证害虫灭绝,酒店安全和其他商品及服务在酒店运营时的所需l  Provide standard pre-opening accounting setup and services.l  提供标准的开业会计设置和服务l  Prepare and establish a set of operating policies/procedures, operation and training manual.l  准备建立一套标准的经营政策/程序,操作和培训手册l  Develop international and national sales and marketing promotional program, including advertisements and public relations and other program to secure business and booking at the hotel.l  制定国际和国内的销售和市场推广计划,包括广告、公共关系和其他程序的安全业务和酒店预订等l  Develop an organizational chart, staffing guides and schedules of employment and compensation rates and package.l  制定的组织图,编制员工手册、工作时间表、补偿机制及薪资l  Recruit initial staff and implementation training program.l  实施员工招募及培训计划l  Negotiate and manage with concessionaire, licenses, tenants, consignees and other intended users of hotel facilities within the premises.l  洽谈和特许权,许可证管理的处所内,承租人,收货人和其他用户的酒店设施。 2. Hotel Daily Operations    酒店日常运营 l  Maintaining a harmonious working relationship with hotel owners and continually responding of total commitments to the hotel management companies. Attend regular owners and management meetings in accordance with the guidelines of the management companies. Maintaining positive attitude, be cooperative to the owners and superiors of the management companies and other hotels colleagues.l  保持与酒店业主和谐的工作关系,以持续地保持业主方对酒店管理公司的承诺的遵循。按照管理会议需要,定期参加业主和管理公司的指导方针会议。保持积极的态度,与管理公司和其他酒店的业主和上级,同事保持良好的沟通。l  Maintain the smoothly operations of the hotel, which included of administering and implementing the policies and procedures, establishing and monitoring the overall hotel goals and objectives. Made daily physically routines spot checks on hotel outlets and a number of guestrooms in order to keep sight of the fact that the maintenance and standards of services achieved.l  保持酒店的顺利运作,包括管理和执行的政策和程序,建立和监测酒店的整体目标。每天例行抽查酒店客房,以保证及时的维修和服务达标l  Plan and supervise targeted goals closely for maximizing profit and minimizing operating costs.  And control the operating service standards to meet the expectations of both guests and owners.  Established operational objectives and action plans with time frame towards achieving goals. l  紧密监督酒店计划及设置目标。为追求利润最大化以及最大限度地降低运营成本,控制服务标准流程,满足顾客及业主的期望,并建立业务目标和时间框架来实现酒店的运营目标l  Supervise and review with the Human Resource Department on all activities of staff, such as staff motivation plan, staff development and training program, etc., for maximizing of high staff productivity, staff morale low staff turnover. And ensure efficiency of services, effectiveness of teamwork and the good staff responsibility of the managerial staff.  Make closely monitoring on departmental performance from time to time.l  监督和审查的所有人力资源部员工活动,如员工激励计划,员工的发展和培训计划,对员工的工作效率高等优点,最大限度地提高员工的士气,以降低员工流动率。确保服务的效率,有效的团队合作和管理人员的责任。紧密监测部门绩效表现l  Review bi-weekly on financial achievements with division heads and plan new financial directives in addition to the projected figures in the business plan. Assist sales/marketing to create additional sales objectives to increase revenue in both rooms and food and beverage sales.l  隔周审查财务部门报表及部门主管表现,根据报表数据改变营销计划及制定新的财务指导。协助销售及营销部门制定的销售目标,增加收入,包括客房及餐饮销售l  Possess effective marketing and sales skills with considerable experience in establishing hotel positioning, conducting marketing research, marketing strategies and the hotel promotions. Personally handle all complaints as much as possible and answered all hotel correspondences, which related to the administrations within 24 hours.l  建立饭店定位及经营经验,具有有效的市场营销和销售技巧,进行市场研究,营销策略和酒店促销。尽可能亲自处理所有的投诉都尽可能回答所有酒店的对应关系,并在24小时内进行有效行政答复l  Produce and send the required monthly reports to the owners and with a copies sent to Management Company:----Monthly manager’s report----Month-end financial statements package----Sales/marketing promotional plansl  向业主公司及酒店管理公司制作并提供所需的月度报告:-----每月经理报告----月末财务报表----销售及营销推广计划 JOB REQUIREMENT任职要求l  Minimum 15 years of experience in high end hotels industry and the independent operation and marketing development experience;具有至少15年酒店业高星级酒店工作经验,并有独立运营或市场拓展经验;l  Good professional knowledge and good individual work ability;良好的职业素养和独当一面的工作能力;l  Good responsible attitude, dedication and integrity;高度的责任心、敬业精神及诚信态度;l  Good interpersonal, communication and negotiating skills;良好的与人交流、沟通和谈判技巧;l  Be good at analyzing skills and problem solving skills;精于分析问题、专于解决问题;l  Be good at team and quick decision, and be accountable decision-marking;善于团队管理,用于果断决策,敢于承担责任;l  Good managing change ability and professional level;具有较强的应变能力及资深的专业水平。l  A pleasant personality;性格开朗、亲和力强;l  Adaptation and accept the frequency business trip;吃苦精神强,适应非常规的出差工作性质;l  Aim higher.       勇于进取创新,不断挑战目标。
  • 店内销售

    5万-8万
    上海 | 2年以上 | 大专 | 提供住

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 午餐补贴
    • 帅哥多
    • 美女多
    • 包吃包住
    健身中心/运动场馆 | 100-499人
    发布于 09-18
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    1、负责顾客入店的接待,信息录入;2、带领顾客参观场馆,介绍馆内会员产品,解答顾客咨询;3、熟悉馆内操作系统,掌握一定的卡丁车驾驶技术(入职后公司提供培训和学习),为上车前的顾客进行驾驶培训;4、维护客户关系,提升社群粘度,负责收集相关信息,向领导提供信息参考。5、品貌端正、青春阳光,普通话标准,口齿清楚;6、性格开朗、头脑灵活、工作踏实,具有较强的服务意识、推销意识和责任感;7、有销售经验者优先。
  • 上海-闵行区 | 10年以上 | 大专 | 食宿面议

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 英语培训
    • 团队建设
    • 希尔顿员工价
    国际高端酒店/5星级 | 100-499人
    发布于 09-19
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    有投必应
    有投必应
    Principle Responsibilities & Position Purpose:职责目标: To support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. Provides support and advice to the General Manager in strategic planning and overall business goals relating to Commercial Department issues of the brand and the hotel. Protects and guards Corporate standards, Brand integrity and Hotel image.通过与酒店总经理,营运总监,财务总监和人力资源总监建立高效的工作关系去实施酒店的总体管理战略。在与商务发展部有关的酒店战略计划和总体经营目标方面,向总经理提供建议和支持,树立酒店良好的品牌形象。维护集团的标准、品牌的一致性和酒店的形象。 Essential Responsibilities:基本职责: Provides a professional, advisory and executive support to the General Manager in meeting strategic goals.为总经理实现战略目标提供专业的咨询及行政支持。Participates in the development and implementation of policies for the department and hotel.参与部门政策与酒店政策的制定与实施。Plans and develops marketing strategies and promotion plans.制定开拓市场销售战略和营销策略。Oversees and assists in the development and implementation of the hotel’s commercial plans.监督和协助酒店商务计划的进展和实施。To set clear objectives for the Commercial Department team and develop individuals’ skills and performance reviews, coaching and training.为商务发展部设定清晰的工作目标,实现员工的个人发展,业绩的审核、指导与培训。Monitors and evaluates contemporary sales and marketing initiatives and trends.监控和评估当前的销售和市场的主动权和发展趋势。To be responsible for all marketing activity in the hotel.统筹酒店内所有的市场商务工作活动。Manages departmental changes and ensuring processes and required infrastructure are in place.管理部门内部的运作,保证部门设施完备,运行正常。Conducts market research.进行市场调查。Establishes pricing strategies and sales targets for the hotel.为酒店设立价格策略和销售目标。Manages special projects and other business related enterprises.管理特别项目及其他相关的生意。Ensures efficient utilization of departmental resources.确保高效利用部门资源。Ensures the development, update and maintenance of promotional materials.确保发展、更新及保留酒店宣传材料。Manages human resources within the department including selection & recruitment, training & development, team building, team member performance planning and review.管理部门内部人力资源,包括选择招聘人员,培训部门员工,团队建设,员工表现评估等。Ensures team member in the department is aware of their duties and responsibilities.确保部门员工明确所赋予的职责。Initiates corrective measures and actions immediately when the well being and the normal operation of the department or the hotel are being jeopardized.在部门或酒店的利益受到危害时,立即采取纠正错误的措施。Ensures team member maintains complete familiarity with safety, current first aid and fire emergency procedure.确保员工熟悉安全,急救及遇火警逃生程序。Ensures that all equipment is functioning and serviced regularly.确保所有设备正常运作。Manages guest relations and client services including guest and client need, product and service knowledge, sales effectiveness, communication skills and guest and client feedback.管理客户关系及服务,包括客户需求、产品服务知识,销售的有效性交流技巧及客户反馈信息。 Manages departmental expenses and budget.管理部门开支和预算。Prepares monthly outlook/forecast for related expenses and return to management as scheduled.准备部门每月相关开支的预测,并在预定日期上交给酒店。Monitors accounts activities and makes adjustments when necessary.密切注视客户的活动,必要时予以调整。Implements cost saving methods for the department in line with corporate policy.按照酒店政策控制部门成本,避免浪费。To ensure that all revenue related systems are kept up to date with accurate information and all Hilton International standards are complied with fully.确保所有与系统相关的收益数据都保持精确性并完全遵照希尔顿国际标准。Ensures team member abides by both the hotel policies and procedures.确保部门员工遵守酒店的程序及规定。Ensures files, correspondence and other relevant business documentation are maintained.确保部门文件,及相关资料的存档。Liaises with Corporate office to ensure execution and smooth flow through of all Commercial Department initiatives.通过与总部的联系,确保所有商业发展部活动的顺利完成。Coordinates with all Commercial departments within the company to maximize sales opportunities.保持与集团内各营业部门的沟通,最大限度拓展销售机会。Represents and promotes the hotel to all sectors in the community locally and overseas.在海内外社会各有关行业推广酒店。Participates in Hilton initiated sales and marketing events.参与希尔顿集团发起的销售活动。Conducts sales promotion trips to target markets.针对目标市场组织促销旅行。Maintain good rapport and communication in the market place locally and overseas.在海内外目标市场,保持良好的关系和沟通。To research, produce, gain agreement to implement and monitor the annual Revenue Proposal/ Plan throughout the year, updating as necessary.搜索,建立,在获得同意后执行,监督年度收益计划,并在必要时更新。To ensure that all revenue related systems are kept up to date with accurate information and all Hilton International standards are complied with fully.确保所有与系统相关的收益数据都保持精确性并完全遵照希尔顿国际标准。Responds to changes in the Human Resources function as dictated by the industry, company and hotel.根据酒店、行业和公司的指引,回应需求、进行调整,执行任何合理的任务及额外职责。Adhere to the hotel’s security and emergency policies and procedures.坚持酒店安全制度、紧急情况处理规定和程序。
  • 上海 | 8年以上 | 本科 | 食宿面议

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    国际高端酒店/5星级 | 500-999人
    发布于 09-18
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    SCOPE 范围 To direct and support the hotel’s communications department in the production of collaterals and the dissemination of the hotel’s key strategies and promotions to the media.·   指导和支持酒店传讯部门在产品宣传资料和酒店重要策略和促销活动方面在媒体中的传播 PRINCIPAL RESPONSIBILITIES 主要职责 1.  Customer Satisfaction客户满意度Initiate and oversee the copywriting, design,      production and printing of hotel collaterals in line with LPH’s corporate      image guidelines根据LPH的公司形象原则,授权和监督拷贝权,设计,制作和印刷酒店资料Draft all copy for English press releases,      speeches, presentations and collaterals required by the hotel management      and departments草拟所有英语新闻稿,演讲稿,演示和酒店管理层和各部门需要的宣传资料Oversee the content of all press releases,      speeches, presentations and collaterals designed for other languages i.e.      Cantonese, Mandarin & Japanese监督所有新闻稿内容,演讲稿,演示和其他语言例如广东话,普通话和日语的宣传资料Initiate and drive marketing, advertising and      public relations campaigns to raise LPH’s profile and build brand      awareness in the local and international marketplace授权和积极促成市场推广,广告和公共关系公司去提升LPH的利润,建立地区性和国际市场中被公众认知的品牌Participate as the official spokesperson for      the hotel when the General Manager/Managing Director is not available for      comment当总经理不能出席时,作为酒店的正式发言人出席活动Handle the majority of international media      enquiries处理大多数国际媒体的查询Oversee the smooth dissemination of      communication throughout the hotel of LPH marketing and promotional      initiatives监督整个LPH酒店在市场推广和促销新方案的顺利传播Oversee the production of hotel photography to      ensure it is in line with corporate guidelines监督酒店的摄影工作,确保符合公司的准则Initiate and oversee corporate and community      sponsorships and participation in community events in line with hotel’s      policy on social responsibility授权和监督公司和社区赞助人,并且根据公司在社会责任方面的政策参与社区活动Meet monthly and annual Publicity Dollars and      Impressions budget set by the corporate office of LHI符合月度和年度宣传费用,并与公司LHI办公室设定预算产生影响Direct and support the activities of the      Communications Department监督和支持传讯部所有点活动 2. Human Resources人力资源Manage the Communications Department管理传讯部Conduct staff performance appraisals &      briefings对员工待工作表现进行评估和简要指示Drive ASI improvements促进ASI改善 3.Administrative行政Oversee smooth running of department监督整个部门运营Hold daily communication operations briefs and      weekly department art meeting举行每日的业务运营简要指示和每周部门会议Oversee management of communications and      advertising budget监督传讯部门的管理和广告预算Oversee production of monthly General      Manager’s report监督提交总经理月度的工作报告Perform other duties as assigned by the      Management/Excom完成管理层、执行委员会要求的其他职责 Perform any duties assigned by the Management deemed necessary.执行任何管理层委托的工作。 REQUIREMENTS 职位要求 1.Education 教育学历§    Form 7 standard or above, with degree in public relations, marketing or communications§    中7或以上学历,具有公关关系,市场学或传讯专业学位 2. Experience 经验§   At least 5 years experience in a management position in a similar environment§    至少5年在同等环境中的管理经验 3. Job Skill / Knowledge 工作技能 / 知识§    Presentable, cheerful & professional manner, outgoing in nature, team player§    具参与性,有令人愉悦的职业形象,性格开朗,有团队精神 4. Computer Knowledge 电脑知识§    Knowledge of MS office software§    MS办公软件知识 5. Language Proficiency 语言能力§    High quality written & spoken Putonghua and English§    必须熟练掌握英语与普通话 
  • 上海 | 经验不限 | 学历不限

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    国际高端酒店/5星级 | 500-999人
    发布于 09-18
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    ·Directly responsible for day to day administration of the whole F&B service department, in line with LHI brand standard直接全面负责管理整个餐饮部的行政,按照朗廷品牌标准,国际领先酒店的目标和员工手册条例保证其营运顺畅,实现利润最大化。·Work very close with Hotel Manager to report and brief of daily operation and take a sign of for any change of direction.协助酒店经理,汇报及传达每日运营情况并对任何情况做出及时有效的回应。·To ensure optimum guest satisfaction at all times in keeping with policies.遵照酒店规章制度,提升客户满意度·To drive a breakage program for the front of the house colleagues, working together with all parties, stewarding, kitchen and whoever is involved, in order to maintain breakage % level under the KPI agreed number.领导前线同事按照损耗程序,并与管事部,厨房及相关部门一起,以将损耗率降至最低。·To ensure that any procedures set by Finance, HR or other operating departments are on line and implemented according.确保严格按照财务部,人力资源部及其他营运部门制定的程序·Responsible for carry out or directly monitor any project agreed prior.负责执行或直接监测事先商定的任何项目·Be responsible for control of security related issues like floor master keys, cashier procedures and others.负责控制并确保相关的安全问题,例如万能钥匙,收银程序等。·Ensure that fire, health, safety and hygiene standards are maintained for the whole department.保证消防,健康,安全及清洁的各项指标达到酒店标准并时刻保持。·Perform any duties assigned by the Management deemed necessary.执行任何管理层委托的工作。
  • 上海 | 10年以上 | 本科 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 包吃包住
    • 年度旅游
    • 人性化管理
    国内高端酒店/5星级 | 1-49 人
    发布于 09-17
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    1. 本科以上学历,相关管理专业。2. 有10年以上工作经验,有一线城市国际联号品牌酒店工作经验,并有2家以上联号酒店筹备工作经验。同时有大型文旅项目特色酒店经验者优先考虑。3. 善于管理和经营团队,事业心强。4. 优秀的沟通协调和分析谈判能力,乐观、开朗,良好的职业素养、团队精神与责任心,具备创新开拓精神,能承受压力和接受挑战。
  • 餐饮总监

    3万-5万
    上海 | 3年以上 | 学历不限

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 帅哥多
    • 美女多
    • 包吃包住
    • 员工生日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 09-18
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    工作职责财务回报: 参与准备部门年度预算与财务计划。监控预算并控制费用,重点监督食品、酒水与人力成本。 与其他部门领导合作,发掘提高营收的各种销售机会。推出各种能为宾客带来杰出就餐体验的促销活动。 确保安全处理信贷与财务交易。员工团队: 处理员工日常事务,计划并分配工作,为每个员工设定工作和发展目标。为员工提供教导、辅导并给予定期反馈,协助解决各种员工矛盾,提高团队成员的绩效。 按照政府法规教育和培训所有团队员工。确保员工获得质量与服务标准方面的恰当培训,并为员工配备完成全部工作所需的工具与设备。 通过与其它部门进行日常沟通和协作促进团队合作,提高服务质量。 根据公司规定和政策,对员工工资、工作规程或其它人力资源相关事务提出建议或初拟方案。宾客体验: 确保所有餐饮场所及设施设备的整洁、除尘到位并根据预期业务量储备适量库存。若有任何维修需求,应立即通知工程部。 制定并达成质量目标与宾客满意度目标。礼貌、迅速、高效地对所有宾客提出的问题、投诉或要求予以响应,确保达到较高的客户满意度。 站在宾客的角度分析他们的需求,识别并满足宾客的期望,树立宾客忠诚度。 与宾客联络互动,确保达成宾客的期望。企业责任: 为酒店管理本地餐饮市场营销计划;参与并维护整个系统内的各种餐饮市场营销计划和促销活动。跟踪本地竞争酒店动向及行业趋势。 确保食品、饮料、库存及设备的安全储存,及时、高效地补充供货,同时降低浪费的情况。完成其它分配的任务。可能需要担任值班经理。 责任范围此岗位是提供综合服务的大型豪华酒店或度假村酒店餐饮部门的最高职位。负责监管多处大型用餐场所、厨房及宴会与会议设施内的全体工作人员。监督多位经理和主管。 任职要求酒店管理、烹饪或相关专业学士及以上学历或同等资历,4年以上相关工作经验,须含管理经验。必须掌握本地语言。必须持有本地政府部门规定的证书或许可证。
  • 全国 | 8年以上 | 大专

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    • 五险一金
    • 岗位晋升
    • 管理规范
    • 领导好
    • 帅哥多
    • 美女多
    • 包吃包住
    国内高端酒店/5星级 | 1000-2000人
    发布于 09-18
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    岗位职责:1、组织编制酒店发展的长期规划和中短期计划,审定年度经营计划,确定酒店及各部门管理目标、经营计划指标,并组织贯彻实施。2、领导、指挥酒店销售业务和经营管理活动,不断组织新客源,开拓新销售市场。建立健全酒店管理体系、管理制度、责任制度,并建立健全落实措施,确保酒店服务质量的不断提升。负责实现酒店的营业收入指标和利润指标,制定酒店的经营预算和决算,提出更新改造和投资计划。3、审定签署酒店各类重要合同。审批酒店财务预算、决算,控制酒店各项开支和成本消耗,开源节流,提高酒店经济效益。落实酒店年度财务预算,向各部门下达年度工作指标4、决定酒店机构设置、员工编制及重要人事变动。对酒店重要岗位管理人员的录用、考核、奖惩、晋升工作做出决策。指导培训工作,培养人才,提高整个酒店的服务质量和员工素质。5、参与设计和布置酒店重大接待任务,参加重要活动、接待重要宾客。代表酒店与上级主管部门、政府机构、有关业务部门建立有效的沟通和良好的关系。任职资格:任职要求:1、年龄30-45岁,身体健康,体貌端正,有领导风度。具有大专及以上学历。有高级专业技术职称,有饭店总经理上岗证书优先考虑。2、全面掌握酒店管理、服务方面的系统知识,对旅游行业及相关知识有全面的了解,并有自己的独特见解。有三年以上高星级酒店总经理或副总经理的管理经验。具有较强沟通与说服的表达能力。3、具有良好的职业道德和敬业精神,对企业有强烈的责任感,精通酒店管理业务,经验丰富。善于学习,思想敏锐、超前,有开拓创新意识;讲求效率,处事果断,敢于竞争,勇于负责;作风正派,办事公道,不循私情。熟悉酒店各部门服务及管理流程。善于管理和经营团队,事业心强。 有较强的沟通、计划、决策和综合判断能力。4、决策能力强,能统筹全局,具有战略眼光,有艰苦奋斗的精神、无家庭负担,在实际经营管理中能够团结带动大多数人,具有较强的组织、协调能力。5、服从全国酒店项目委派。
  • 全国 | 10年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 午餐补贴
    • 领导好
    • 包吃包住
    国际高端酒店/5星级 | 2000人以上
    发布于 09-18
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    岗位职责1. 全面负责酒店的经营管理。2. 建立、健全酒店的组织管理系统,使之合理化、精简化、高效化。3. 负责实现酒店的营业收入指标和利润指标。4. 负责制定酒店的经营预算和决算,提出更新改造和投资计划。5. 落实酒店年度财务预算,向各部门下达年度工作指标。 6. 督促酒店维修保养工作和酒店安全管理工作。7. 负责做好酒店与各界人士的公共关系,树立酒店良好形象。8. 做好酒店机构设置、员工编制及重要人事变更。9. 指导培训工作,培养人才,提高整个酒店的服务质量和员工素质。岗位要求1. 大专以上学历,相关管理专业。2. 从事四星级酒店工作10 年以上,具有X年以上相关高层管理工作经验。3. 熟悉酒店各部门服务及管理流程。4. 善于管理和经营团队,事业心强。5. 有较强的沟通、计划、决策和综合判断能力。
  • 上海-闵行区 | 经验不限 | 学历不限 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 包吃包住
    有限服务中档酒店 | 50-99人
    发布于 09-17
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    按标准要求负责清扫、整理客房和楼层公共区域,负责工作区域的安全,为宾客 提供干净、安全的客房和公共环境。 
  • 上海-闵行区 | 经验不限 | 高中 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 包吃包住
    有限服务中档酒店 | 50-99人
    发布于 09-17
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    为宾客提供接待、预订、问询、结账等服务,严格执行酒店各项服务标准;热 情耐心,殷勤待客,提供主动高效服务。
  • 客房领班

    5万-8万
    上海-闵行区 | 经验不限 | 高中 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 包吃包住
    有限服务中档酒店 | 50-99人
    发布于 09-17
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    负责组织和安排客房和公共区域的清扫工作,督导、培训和考核下属员工按标准 和流程实施清扫和服务工作,确保酒店客房干净与设施完好,并负责客房物品的 管理。 
  • 上海-闵行区 | 2年以上 | 中专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 包吃包住
    有限服务中档酒店 | 50-99人
    发布于 09-17
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    负责与宾客沟通交流,执行 VIP 宾客接待工作,处理宾客投诉和满足宾客需求, 执行有关对客区域的服务。负责酒店大堂、商务休息区等区域环境质量及标准 执行。
  • 上海 | 10年以上 | 本科 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 员工活动
    • 职业培训
    • 免费班车
    • 水电费补贴
    • 两人间寝室
    • 高薪酬 !
    • 免费体验安缦
    • 领导好颜值高
    国际高端酒店/5星级 | 100-499人
    发布于 09-18
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    Under the general direction of the General Manager or his delegate and within the limits of established Aman Resorts & Hotels Group brand and local policies and procedures. Human Resources Director’s role is to perform works in recruitment, wage and salary survey/administration, classification of jobs and employees, training and developing potential employees, being a business partner in the business to ensure the smooth and efficient running of the Human Resources Department and that all Policies and Procedures are strictly adhered to.按照安缦酒店集团的标准和当地的政策和程序,在总经理或总经理代表的直接管理下工作。人力资源总监负责管理招聘、薪资核定及管理,员工及工种定级,培训开发有潜质的员工,很好协作运营的开展,以保证人力资源部高效的运转及所有酒店政策和程序得以严格的执行。
  • 上海 | 经验不限 | 学历不限 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 帅哥多
    • 美女多
    • 包吃包住
    • 员工生日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 09-18
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    Drive the hotel revenue through setting up of marketing and sales strategies and follow through on the execution of such strategies.通过制定有效的市场销售策略,加以贯彻执行来实现酒店的营销目标。  Participate in sales activities by conducting sales calls and meeting with in house customers to strengthen relationship with customers, obtain market information and customers’ feedback.通过拜访客人、会见住店客人,及时取得客人的意见和反馈,最终加强酒店与客人之间的关系。  Oversee the planning of all sales activities to make sure that there is appropriate sales coverage and effective customer service at all times.制定有效的酒店销售活动计划,并且确保计划能够持续不断,合理有效的贯彻到客人的服务中。  Ensure all enquires received at sales offices are handled promptly and efficiently.确保销售部门快速,高效地处理解决客人所有的要求以及询问。  To make certain that the sales team is constantly soliciting new business opportunities and obtaining sales leads through various sources such as newspaper, internet, TV etc.带领整个销售团队通过报刊、杂志、网络等媒介持续不断的开发新的客源。  To monitor the quantity of sales activities to make sure that all sales associates are conducting sales activities according the set guidelines in number of sales activities per day and call volume etc.通过有效的监督和管理,保证每个销售人员能够根据指定的销售计划和指示,每天执行一定数量的有效销售活动。   To ensure that all information related to all accounts are recorded in Opera S&C and filed accordingly, and the accuracy of information in the systems is maintained at all times.确保所有与客人有关的信息,能够准确的输入相关的Opera S&C系统和文件并且一直加以维护信息的准确度。  Assist in the set up on strategies and tactics for each account and ensure that all IHG resources are appropriately used.通过合理的运用洲际全球资源,为系统中的每一个客人制定合理有效策略。  Conduct account review and account audit to check on the information obtained for each of the accounts.不断的回顾,审核每条新获得的客人信息。  Review Call Reports to ensure that all accounts are properly managed.审核所有的客户访问报告以确保所有的客户被合理的管理。  Ensure that sales call plan is set up by all sales associates and the plan is efficiently used.确保销售人员能够有效的制定并且执行销售访客计划。
  • 上海-静安区 | 经验不限 | 学历不限

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 人性化管理
    • 专业培训
    • 气派年终奖
    • 职业发展快
    国际高端酒店/5星级 | 500-999人
    发布于 09-18
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    Jing An Shangri-La, Shanghai is located right in the heart of the Jing An central business District, it is the focal point of the Jing An Kerry Center. The hotel has total 508 guest rooms and 6 distinctive restaurants. It sits on a network of public transport,including direct underground passages to the Metro Lines 2 and 7. Its prime downtown location provides extensive convenient transportation coverage. We are currently looking for a Director of Sales & Marketing to join our Sales & Marketing team. As a Director of Sales & Marketing, we rely on you to• Lead and direct the Marketing programs and activities of the hotel• Implement the Marketing policies and procedures of the hotel and of Shangri-La Group.• Assists the members of the Sales team and other departments in securing business for all revenue generating centers.• Director and coordinate the activities of the sales, events management, convention sales, custimer sales and communications staff to maximize the revenues.• Build positives working relationships with all departments of the hotel, assure understanding of Marketing programs and the wants, needs, and expectations of customers / guests. We are looking for someone who: •Has a passion for Sales and Marketing•A friendly, helpful and trustworthy leader•Enjoys taking on a new challenge•Has relevant experience with an International 5* Hotel Group•Communicates and writes with fluency in English (as well as the local Language)•A motivator and a self-starter•Always kept up-to-date with latest industry trends and market practices By applying to this position, you have read, understood and agreed to our Data Protection Policy. (if the hyperlink does not navigate you to the policy, please copy this URL and view in web browser: https://www.shangri‐la.com/group/careers/data‐protection)
  • 上海 | 5年以上 | 本科

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 午餐补贴
    • 包吃包住
    • 员工生日礼物
    • 人性化管理
    全服务中档酒店/4星级 | 1000-2000人
    发布于 09-18
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    工作职责:1. 企业大学管理制度体系的搭建;2. 课程体系搭建与培训课件设计:根据公司现有运营标准和材料,协同城区进行岗位课程的设计及课件制作;3. 搭建人才成长课程体系(学习地图);对课程体系项目进行设计,推动落实,效果评估。收集同行业信息,持续更新培训课件与课程体系;4. 各培训项目(店长培训班、总部新员工)相应的授课计划制订,按照公司的标准,以提升员工态度、知识、技能为目标,制定相应的培训计划;以身作则,带头示范,培养员工发现问题、分析问题和解决问题的能力;5. 培训效果与质量跟踪:持续追踪培训课程的效果,对于学员学习结果职行情况进行检查,并优化教学指导;6. 跨部门沟通协调事宜。任职资格:1、28-40岁,本科及以上学历;2、10年以上酒店管理岗位经验,具备管理经验,有连锁酒店或高星级酒店经验者优先。3、具有良好的职业道德,较强的沟通协调和应变能力,较强管理和团队建设能力;4、原则性强,执行力较好;有良好的抗压能力,能出色完成公司下达的各项指标;5、出色的沟通、演讲、主持和人际关系能力;6、认同格林企业文化核心价值观,有很强的服务意识、学习能力和工作责任心。[员工福利]:员工餐补、保险、公积金、周年礼物、周年体检、酒店住宿折扣、部门活动
  • 全国 | 10年以上 | 学历不限 | 食宿面议

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 员工生日礼物
    • 人性化管理
    • 国际化视野
    国内高端酒店/5星级 | 2000人以上
    发布于 09-17
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     职位描述Job Description指导酒店的整体营运工作,最大限度地提高酒店效益、盈利能力以及投资回报,创造积极和富有成效的工作环境,并确保卓越的客户服务质量和操作标准。 Directs theoverall operation of an assigned hotel to maximize performance, profitabilityand return on investment by creating a positive and productive work environmentand ensuring superior guest service and compliance with quality and operationalstandards. _______________________________________________________________职位要求Job Requirements:40-55岁,酒店管理相关专业本科以上学历;10年以上4星或5星级全服务型酒店管理经验;具有3年以上国际品牌酒店相关工作经验;熟悉酒店全面运作及管理流程;具有敏锐的商业触觉及市场洞察力,善于审时度势,制定酒店发展战略,具备出色的沟通协调能力及把握酒店全局运作的能力;具有良好的敬业精神和职业道德操守,责任心强;良好的中英文写作、口语、阅读能力;具有新酒店筹备开业经验者优先;具备员工激励和领导力。 Age range from40-55 years old holding hospitality degree or university graduate.Minimum 10 yearshospitality management experience with the 4/5 stars full-service hotel and above 3 yearsworking experience as General Manager in International Hotels .Provide overall businessstrategy and driving the hotel operation with clear direction & goals.Strong integrityand sense of responsibility.Good communicationskill in both Chinese & English.Hotel Pre-openingexperience will be advantages.Able to motivateand guide management team and staff members._______________________________________________________________主要工作内容Key Areas of Respomsibility:负责贯彻执行管理公司各项经营方针、政策、管理规定和程序以及标准化操作程序;负责完成经营指标,执行预算方案;负责酒店日常运作与管理工作;负责有效的组织管理与行政管理;决策主要公关宣传和市场销售方针;决策财务和采购工作;监控人力资源工作的正常有序地进行;监控酒店的工程维修改造工作;负责与管理公司各副总裁就经营运作及管理中出现的相关问题,进行及时有效的沟通 Enforce the entiremanagement plan, policy and procedure and the standard operating procedures ofGHR;Enforce the hotelbudget plan, complete the revenue and gloss profit target.Hotel dailyoperations and management;Organization andadministration management;Sales &Marketing and Communications;Finance andPurchasing;Human Resourcesoperations and management;Hotel Engineeringoperations and management;Duly communicatewith respective Vice President on the hotel’s operations and management. 
  • 餐饮总监

    3万-5万
    上海 | 3年以上 | 大专

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 包吃包住
    • 年度旅游
    • 人性化管理
    国内高端酒店/5星级 | 1-49 人
    发布于 09-17
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    Responsibilities· Responsible for overall administration and operation of the Food & Beverage Division including the maximization of profits, enhancement of customers satisfaction through establishment of quality standards and maintenance of high staff morale.Requirements· Minimum 12 years of experience in F&B industry at upscale business/resort hotels and/or middle-to-high-end catering groups, with at least 3 years as F&B Manager or similar capacities at an international 5 star hotel;· Dedicate to work, track record in developing profitable F&B marketing plan & execution effectively;· Strong initiative, creativity & market sense;· Strong leadership & interpersonal skills;· Detailed ability on F&B service value;· Excellent written & spoken English, Mandarin and/or Cantonese.
  • 上海-普陀区 | 8年以上 | 本科 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 09-17
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    • 投递简历
    我们热情,不仅对客人我们规范,不仅于制度和我们一样,带着梦想即刻起,点赞你的生活,从这一份工作开始!无论有无相应工作经验,只要你有才,虚以待位,等待适合的你!无限的发展空间,我们的成长邀请你一同参与!
  • 上海 | 5年以上 | 大专 | 食宿面议

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 美女多
    • 包吃包住
    • 职业规划
    • 环境优美
    国际高端酒店/5星级 | 100-499人
    发布于 09-18
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    岗位职责与宴会会议总监和餐饮总监一起制定餐饮宴会销售计划协助酒店新产品及服务的开发和推广协助酒店市场战略的制订。做计划或做决定时,要考虑外界经济情况管理财务报告,财务分析、预算,制定部门的定价策略。确保按照收入和开支预算实现经营目标。与本部门及其他部配合工作。预防和处理客人所关心的问题。与客户谈判,确保满足客人的需要,同时又能够实现酒店的利润。与客户保持有效的适当地交流,同时表现出专业的形象及工作方式。对酒店 产品及服务要有高度了解,以便更好地向客人推销酒店的服务及设施。根据酒店的目标和方向,制订合适的行政及沟通规定及程序。拜访有潜力的客户,发展并保持与客户合作的关系。遵守酒店酒店的员工守则。遵守酒店酒店的政策及程序。坚持不断的对自己的表现进行分析评估完成上级交给的其他任务。岗位要求必须具备良好的说读写能力并理解工作中的主要语言具备良好的读写能力,以便使沟通的过程更方便需要良好沟通技巧包括口语及书写最主要的任务是在团队中与其他员工工作中表现为团队的主管,这是最基本的直接管理熟悉运用Internet, Delphi、及其他主要计算机程序对酒店及相应施设具有专业知识具有公司,旅游中介公司及宴会销售知识在责任范围内掌握领导才能和所有工作任务的知识掌握并具有互联网及其它主要电脑软件方面的知识和经验能够使用销售和前厅部电脑系统 对本地市场及国际市场有基本的了解至少拥有3年国际连锁酒店的相关工作经验
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