• 保洁员

• 北京月桂树酒店有限公司
• 2019-10-16 12:17:04

岗位职责：1、仪容端正、着装整齐，服从酒店的统一调度和工作安排。2、按酒店要求高标准做好责任区内的清扫保洁工作。3、及时纠正责任区内垃圾的乱堆乱放行为。4、按时收集垃圾并清运至指定地点;5、协助酒店做好安防工作，发现可疑人或事，应立即向管理处负责人报告。6、完成酒店临时指派的其他工作。

• 客房服务员

• 北京月桂树酒店有限公司
• 2019-10-16 12:17:04

岗位职责1.按照酒店规程清扫客房，及时补充客房用品，控制物料消耗。2.发现房间设备损坏，地毯、墙纸污迹应做好记录，及时通知客房中心。3.严格执行安全制度，确保客房安全。4.及时反馈宾客信息和意见。5.在早班不在时协助楼层完成对客服务工作和相关后勤保障工作。6.完成领导交办的其它工作任务。岗位要求1.有半年以上客房工作经验或相关经验2.能进行简单英文对话。3.身体健康，相貌端正。4.接受过正规客房服务培训。5.上班时间：8:30-17:00

• 安保部主管

• 北京月桂树酒店有限公司
• 2019-10-16 12:17:04

1.协助主管领导做好酒店的安全工作，督促检查各部门安全管理规章制度的贯彻落实情况，分析存在的问题，及时提出改进建议并向保安主管领导汇报，并负责对酒店员工的安全教育、培训、宣传工作、治安知识、安全意识及法制观念的教育。2.协助主管领导督导检查本部门各岗位中控车场管理员，做好各项工作，领导外勤或休假时，受其委托代理其职权; 3.协助主管领导检查酒店各要害部位，重点部位安全情况，确定酒店各要害部位的安全; 4.处理当值期间的各种治安问题;  5.负责本部门督导检查和培训各部门的安全防火知识; 6.对酒店治安保卫工作等不够严密和完善的地方，向主管领导提出建议，使其完善安全保卫工作;  7.善于处理突发事件，在危急情况下能够沉着冷静，善于调解、处理，使危急事件能够得到迅速妥善的解决;  8.协助主管领导策划重大节日、重要接待任务的安全保卫工作，届时一定要在酒店内值班，进行督导; 9.积极配合公安部门调查和侦破酒店内发生的各类案件; 10.检查内部的仪容仪表，检查他们履行安全保卫工作职责的情况; 11.检查酒店各区域的安全情况，注意酒店和客人、员工的安全。

• 酒店销售人员

• 北京月桂树酒店有限公司
• 2019-10-16 12:17:04

1、建立客户档案，并以电话、传真、函件等形式与他们保持联系做好销售记录。2、定期向销售部经理报告拜访客户情况； 不断开发新的客户市场，扩大客户网络，协调好与各相关部门的关系； 3、安排好客户预订的入住等活动事宜；4、 协助财务追收客户的欠款； 5、收集客户意见， 要掌握客户的信息变化并找出变化的原因所在。岗位要求：1.有客房、前台基础管理经验优先2.有销售经验优先

• 前厅部主管

• 北京月桂树酒店有限公司
• 2019-10-16 12:17:04

岗位职责1.掌握当日客情及餐饮活动。2.参与各项前台的工作。发现并上报工作中出现的问题。3.掌握当天到店及离店的重要宾客，回头宾客。4.在宾客到店之前准备好登记表、钥匙卡等以确保入住手续方便、快捷。5.与住店宾客保持良好沟通以了解宾客之喜恶（喜好），协助宾客解决疑难事宜。6.做好每日对住店宾客的电话拜访工作，搜集宾客意见并及时采取跟进措施与向上级反映。岗位要求1.中专以上学历，有同岗位工作经验2年以上，有良好英文沟通能力优先。2.具有良好的服务意识，团队协作精神以及良好的沟通、协调和应变能力。3.注重细节，工作有责任心，敢于承担责任，执行力较强。4.有上进心和良好的学习能力和抗压能力。

• 客房部主管

• 北京月桂树酒店有限公司
• 2019-10-16 12:17:04

 岗位职责：1.参加部门例会，及时传达上级指令，落实部门的工作安排和工作指令。2.检查办公室与客房中心的安全防火设施，物品的合理放置及清洁卫生状况，做好消防安全工作。3.审核对客服务用品的项目和数量。4.定期向部门填报酒水销售、工程保修项目反馈信息、每日出房量信息等统计资料。5.完成客房中心每月盘点工作。6.根据部门的统一安排，与洗衣房做好床罩、窗帘、薄床垫、毛毯等用品的周期性更换或清洁的联络工作。7.督导客房中心工作，不断与楼面交换信息，确保房态的信息的正确，控制、检查万能钥匙的发放与保管，保证客用品与各类物品的充足、合理备量，协调各方关系，保证客房工作顺利进行。岗位要求：1.有1年以上同岗位工作经验，熟悉客房服务流程、标准。2.有良好的文字及语言表达能力，熟练使用电脑，解决宾客提出的问题。3.良好的应变能力，能够对危机进行快速反应。4.形象大方、得体。5.身体健康。

• 高压电工

• 北京月桂树酒店有限公司
• 2019-10-16 12:17:04

 1、负责日常维修、计划检修、保养；2、负责施工监理、配电线路安装等工作；3、及时巡查，发现问题及时处理；4、负责内部所有电气设备的维护检修工作。任职资格：1、身体健康，年龄在40岁以下；工作经验丰富者条件可适当放宽2、持有高压电工证；3、具备较高的维修电工专业知识，钳工知识；变、配电设施的管理能力，熟知安全规范和操作规范 4、具备较高的纪律性、责任心、执行能力、语言表达能力、学习能力。

• 客房服务员

• 北京月桂树酒店有限公司
• 2019-10-16 12:17:04

1.掌握所负责楼层的住房状况，做好酒店房间卫生；2.管理好楼层定额物品，严格控制客用品消耗，做好废品回收；3.负责对结帐房间的查房、查酒水工作；4.负责查收宾客洗衣、酒水的送回和补充工作；5.负责楼层公共区域卫生的清洁工作；6.负责杯具的清洁与消毒工作；7.负责脏布草的收集、更换与新布草的折叠、摆放工作；8.除基本工资外，每天超出额定房间数量外，有丰厚的做房提成岗位要求1.学历不限，但是能够识字、有一定的理解能力。2.有1年以上客房工作经验或相关经验3.身体健康，相貌端正。4.接受过正规客房服务培训。

• 客务部主管

• 北京月桂树酒店有限公司
• 2019-10-16 12:17:04

岗位职责1.参加部门例会，及时传达上级指令，落实部门的工作安排和工作指令。2.检查办公室与客房中心的安全防火设施，物品的合理放置及清洁卫生状况，做好消防安全工作。3.审核对客服务用品的项目和数量。4.定期向部门填报酒水销售、工程报修项目反馈信息、每日出房量信息等统计资料。5.完成客房中心每月盘点工作。6.根据部门的统一安排，与洗衣房做好床罩、窗帘、薄床垫、毛毯等用品的周期性更换或清洁的联络工作。7.督导客房中心工作，不断与楼面交换信息，确保客房中心房态信息的正确，控制、检查万能钥匙的发放与保管，保证客用品与各类物品的充足、合理备量，协调各方关系，保证客房工作的顺利进行。岗位要求1.大专毕业学历或同等以上文化程度。2.有2年以上客房中心工作经验，熟悉客房服务流程、标准。3.有良好的文字及语言表达能力，熟练使用电脑，能解决宾客提出的问题。4.身体健康。

• 前厅接待

  (急)
• 北京月桂树酒店有限公司
• 2019-10-16 12:17:04

岗位职责1.确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。2.查看交班记录，了解上一班的移交事项，并负责处理。3.熟悉预订资料，了解客情，尤其要记住即将来店的贵宾、常客的姓名，了解酒店的所有活动。4.熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益。5.熟练总台各项专业业务和技能，搞好对客服务。6.熟练掌握店内外信息，提供准确的问讯服务。7.负责为下榻酒店的宾客办理入住登记手续。8.负责客房钥匙的管理和发放工作并严格遵守验证制度。9.制作有关报表，为其它部门提供准确的接待信息。岗位要求1.高中以上文化程度，懂得英语。2.性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感。3.通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。4.相貌端正，身体健康。

• 大堂吧经理 Lobby Lounge Manager

• 璞瑄酒店
• 2019-10-16 12:13:39

Major Responsibilities 主要职责：To ensure that standard performance (service) are efficient and consistently pursued.确保始终追求有效的标准服务。 Ensure quality service of food and beverage provided to the guest and to meet guest’s expectation. Check on guest satisfaction whenever a special request was arranged.确保提供高质量的餐饮服务以满足客人的期望。确保满足客人在任何时期提出的特殊要求。 Provide courteous, efficient and professional service at all times.时刻为客人提供周到、有效率、专业的服务。 Aware of all in house VIP, to ensure that all of their special F&B needs and request are delivered and fulfilled in the course of their stay.清楚饭店所有的VIP贵宾，确保满足他们在饭店其间的特殊的餐饮要求。Constantly apply ‘on the job training’ in particular newly intake staff.不断地对新员工进行职业培训。  Job Specification 职位要求:Minimum of 3 years hotel and/or restaurants experience.至少三年同等职位酒店或餐厅工作经验。Good communication skills and service oriented.具有良好的沟通能力和服务意识。Oral fluency in Chinese & English. 中英文口语流畅。

• 管家部经理 Chief Butler

• 璞瑄酒店
• 2019-10-16 12:13:39

Major Responsibilities 主要职责：Greet guests on arrival at the club lounge and escort the guests to their room.在重要客人到达日向客人问候，并引领客人至行政楼层房间做登记准备。 Ensure department colleagues be able to provide the butler service to guests. 确保部门员工能够为客人提供管家服务。Builds a strong network with the outside agencies in order to carry out customer requests.与外界相关代理商建立良好关系，以便快速及时完成酒店客人提出的要求。Assists customers in organizing their leisure time.协助客人安排他们的休闲时间。Builds friendly and professional relationships with regular guests.与常客建立友好和专业的关系。Personally conducts key training, make daily training and arrange new staff buddy system training.亲自指导重要的培训，亲自安排日常培训和新员工的师徒培训计划。 Job Specification职位要求:At least 2-3 years work experience in FO operation in a deluxe international hotel as Chief Butler or Chief Concierge.具备两到三年国际品牌精品酒店管家部经理经验或礼宾部经理经验。Good communication skills and service oriented.具有良好的沟通能力和服务意识。Fluent in English. 英语流利。A “Les clef d’ or” concierge would be preferred.有“金钥匙”者优先考虑。

• 日语前台接待员 Front Desk Receptionist(Japanese)

• 璞瑄酒店
• 2019-10-16 12:13:39

Major Responsibilities 主要职责：Registers and rooms guest as per reservations. In the absence of reservation, offers guests suitable accommodation.根据客人预定来登记客人，如果没有预定，为客人提供合适的房间。In response to guest queries, gives out information regarding hotel services and facilities, the “extras” offered, factual information regarding events, people, accessible places of interest, historical and cultural points of interests, cultural and entertainment performances.回应客人的询问,根据酒店服务和设施给予相关信息,要做到超前服务,例如像事件,人物,附近的名胜古迹,文化,娱乐表演中心等等。Recommend and ensure key service standards for the hotel Front Desk department.确保酒店前台的主要服务标准。Post check in checks the updated PSB.登记上传住客资料信息。  Updates guest registration cards and guest profile details in opera.在opera系统中更新住客住宿信息和身份信息。  Job Specification职位要求:Good communication skills and service oriented.具有良好的沟通能力和服务意识。Fluent in English.英语流利。

• 客户总监 Account Director(MICE)

• 璞瑄酒店
• 2019-10-16 12:13:39

Major Responsibilities 主要职责：Represents and promotes the hotel by maintaining constant contact with the market and the customer base locally and internationally through Customer Relationship Management代表酒店通过客户管理管理，与本地和国际市场的客户保持密切联系并推销酒店Assist in the planning and development of marketing strategies and promotion plans协助制定和发展促销战略和经营计划Represents the hotel and participates in domestic and international sales activities代表酒店参与国内外的销售活动Constant customer contact directed towards existing customers and potential customers与既有的客户和潜在客户及合作伙伴保持密切联系Assists DOS in the development of sales plan协助销售总监指定销售计划  Job Specification职位要求:At least 2 years of work experiences at the same position in five star hotel具备五星级酒店同等职位两年以上工作经验Good communication skills and service oriented具有良好的沟通能力和服务意识Fluent in English 英语流利

• 资深销售经理（MICE）Senior Sales Manager

• 璞瑄酒店
• 2019-10-16 12:13:39

Major Responsibilities 主要职责：Represents and promotes the hotel by maintaining contact with the market and the customer base locally and internationally through Customer Relationship Management.代表酒店通过客户管理，与本地和国际市场的客户保持密切联系并推销酒店。Manages & assists in strategic department planning and development.管理和协助制定部门战略计划，监督其发展。Represents the hotel and participates in domestic and international sales activities.代表酒店参与国内外的销售活动。Constant customer contact directed towards existing customers and potential customers.与既有的客户和潜在客户及合作伙伴保持密切联系。Monitors and reports on market and competition within own market segment.在所负责区域内，监督及报告市场及竞争者的情况。  Job Specification 职位要求:At least 2 years of work experience at this position in luxury hotel. Candidates with substantial experience in luxury hotel ready to move up will also be considered.具备五星级酒店同等职位两年以上工作经验，或已具备多年相关经验期望获得进一步提升者。Good communication skills and service oriented.具有良好的沟通能力和服务意识。Fluent in English.英语流利。

• 餐饮销售经理 F&B Sales Manager

• 璞瑄酒店
• 2019-10-16 12:13:39

Major Responsibilities 主要职责：Represents and promotes the hotel restaurants by maintaining contact with the market and the customer base locally and internationally through Customer Relationship Management.代表酒店通过客户管理，与本地和国际市场的客户保持密切联系并推销酒店餐厅。Represents the hotel and participates in domestic and international sales activities.代表酒店参与国内外的销售活动。Constant customer contact directed towards existing customers and potential customers.与既有的客户和潜在客户及合作伙伴保持密切联系。Monitors and reports on market and competition within own market segment.在所负责区域内，监督及报告市场及竞争者的情况。  Job Specification 职位要求:At least 2 years of work experience at this position in luxury hotel. Candidates with substantial experience in luxury hotel ready to move up will also be considered.具备五星级酒店同等职位两年以上工作经验，或已具备多年相关经验期望获得进一步提升者。Good communication skills and service oriented.具有良好的沟通能力和服务意识。Fluent in English.英语流利。

• 大堂吧高级服务员 Senior Waiter/Waitress

• 璞瑄酒店
• 2019-10-16 12:13:39

Major Responsibilities 主要职责：Ensure that all plates are clean and polished.确保所有餐具干净并被擦亮 。Maintain service area in tip top condition in term of tidiness and cleanliness at all times.时刻保持服务区域环境干净整洁。Ensure quality service of food and beverage deliver to room and any other coordinated events according to the established standards.根据建立的标准确保餐饮服务的质量以及协调其他的事情。Carry out other reasonable duties as assigned such as assisting other outlets when needed or during a slow period.执行合理的职责安排如在需要时或者是在淡季时协助其他部门。  Job Specification职位要求:Good team work player.有团队协作精神。Work conscientiously and effectively.工作认真效率高。

• 西厨厨师 Commis

• 璞瑄酒店
• 2019-10-16 12:13:39

Major Responsibilities 主要职责：Ensure food is prepared properly and safely. 确保食物的制作为正确及安全的方法。Ensure that all guests requests are considered.确保考虑到所有顾客的需求。Assist other colleagues as needed. 需要时，协助其他员工。Help to ensure kitchen food costs are maintained.协助确保食材成本控制。Participation of all staff to the Food Safety training.所有员工都参与食品安全培训。  Job Specification职位要求: At least 1 years work experience at the same position in a five star hotel.具备五星级酒店同等职位一年以上相关工作经验。Good communication skills and service oriented.具有良好的沟通能力和服务意识。Self-starter.积极主动。

• 行政楼层实习生 Executive Floor Trainee

• 璞瑄酒店
• 2019-10-16 12:13:39

Major Responsibilities 主要职责：Registers and rooms guest as per reservations. In the absence of reservation, offers guests suitable accommodation.根据客人预定来登记客人，如果没有预定，为客人提供合适的房间。Recommend and ensure key service standards for the hotel executive floor.确保酒店的主要服务标准。Post check in checks the updated PSB.登记上传住客资料信息。  Updates guest registration cards and guest profile details in opera.在opera系统中更新住客住宿信息和身份信息。  Job Specification职位要求:Good communication skills and service oriented.具有良好的沟通能力和服务意识。Fluent in English. 英语流利。

• 资深会议销售经理 Senior Event Sales Manager

• 璞瑄酒店
• 2019-10-16 12:13:39

Major Responsibilities 主要职责：Assist DOS to execute all sales action plans related to catering market (by segment and geographical locations) as outlined in the marketing plan.辅助销售总监执行所有关于市场营销计划中的宴会销售活动（根据地段和地理位置）。Handle all aspects of groups logistics after contract signing including co-ordination with all related departments and execution thereof.跟进所有团队相关事宜，包括酒店内部的配合及协调和执行情况。Maintain a high level of exposure for the hotel in major market areas through direct sales, telephone, fax and written communications.在主要的客户市场，通过销售摆放、电话营销、传真及书面交流使酒店保持高水平曝光。Represents the hotel and participates in domestic and international sales activities.代表酒店参与国内外的销售活动。Constant customer contact directed towards existing customers and potential customers.与既有客户和潜在客户保持密切联系。Assists the Revenue Manager and DOSM in the forecasting of rooms revenue for groups segment.协助营收经理和市场销售总监完成团队客房收入预测管理。Interfaces with operations department on a timely basis.及时与运营部门进行沟通。 Job Specification 职位要求:At least 2 years of work experience at this position in luxury hotel. Candidates with substantial experience in luxury hotel ready to move up will also be considered.具备五星级酒店同等职位两年以上工作经验，或已具备多年相关经验期望获得进一步提升者。Good communication skills and service oriented.具有良好的沟通能力和服务意识。Fluent in English.英语流利。

• 茶轩高级服务员 Senior Waiter/Waitress

• 璞瑄酒店
• 2019-10-16 12:13:39

Major Responsibilities 主要职责：Ensure that all plates are clean and polished.确保所有餐具干净并被擦亮 。Maintain service area in tip top condition in term of tidiness and cleanliness at all times.时刻保持服务区域环境干净整洁。Ensure quality service of food and beverage deliver to room and any other coordinated events according to the established standards.根据建立的标准确保餐饮服务的质量以及协调其他的事情。Carry out other reasonable duties as assigned such as assisting other outlets when needed or during a slow period.执行合理的职责安排如在需要时或者是在淡季时协助其他部门。  Job Specification职位要求:Good team work player.有团队协作精神。Work conscientiously and effectively.工作认真效率高。

• 中餐厅高级服务员 Senior Waiter/Waitress

• 璞瑄酒店
• 2019-10-16 12:13:39

Major Responsibilities 主要职责：Ensure that all plates are clean and polished.确保所有餐具干净并被擦亮 。Maintain service area in tip top condition in term of tidiness and cleanliness at all times.时刻保持服务区域环境干净整洁。Ensure quality service of food and beverage deliver to room and any other coordinated events according to the established standards.根据建立的标准确保餐饮服务的质量以及协调其他的事情。Carry out other reasonable duties as assigned such as assisting other outlets when needed or during a slow period.执行合理的职责安排如在需要时或者是在淡季时协助其他部门。  Job Specification职位要求:Good team work player.有团队协作精神。Work conscientiously and effectively.工作认真效率高。

• 法餐厅高级服务员 Senior Waiter/Waitress

• 璞瑄酒店
• 2019-10-16 12:13:39

Major Responsibilities 主要职责：Ensure that all plates are clean and polished.确保所有餐具干净并被擦亮 。Maintain service area in tip top condition in term of tidiness and cleanliness at all times.时刻保持服务区域环境干净整洁。Ensure quality service of food and beverage deliver to room and any other coordinated events according to the established standards.根据建立的标准确保餐饮服务的质量以及协调其他的事情。Carry out other reasonable duties as assigned such as assisting other outlets when needed or during a slow period.执行合理的职责安排如在需要时或者是在淡季时协助其他部门。  Job Specification职位要求:Good team work player.有团队协作精神。Work conscientiously and effectively.工作认真效率高。

• 理疗师 Pherapist

• 璞瑄酒店
• 2019-10-16 12:13:39

Major Responsibilities 主要职责：To deliver treatments and whole spa experience to high standard and ensure the guests’ needs are cared for. 提供高质量的治疗和水疗体验，确保满足客人的需求。Reference and abide by the spa’s standard operating procedures遵守水疗的标准操作程序。Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment areas & rooms.每天对设备、产品进行维护，清理清洁治疗区和房间。To maintain a high standard of appearance and personal hygiene.保持良好的仪容仪表和个人卫生。  Job Specification职位要求:At least 1 years work experience at the same position in a five star hotel.具备五星级酒店同等职位一年以上工作经验。Good communication skills and service oriented.具有良好的沟通能力和服务意识。

• 调酒师 Bartender

• 璞瑄酒店
• 2019-10-16 12:13:39

Major Responsibilities 主要职责：Ensure that all plates are clean and polished.确保所有餐具干净并被擦亮 。Maintain service area in tip top condition in term of tidiness and cleanliness at all times.时刻保持服务区域环境干净整洁。Ensure quality service of food and beverage deliver to room and any other coordinated events according to the established standards.根据建立的标准确保餐饮服务的质量以及协调其他的事情。Carry out other reasonable duties as assigned such as assisting other outlets when needed or during a slow period.执行合理的职责安排如在需要时或者是在淡季时协助其他部门。  Job Specification职位要求:Good team work player.有团队协作精神。Work conscientiously and effectively.工作认真效率高。