1. To achieve departmental goals, in terms of Guest Satisfaction, financial targets, training and high talent morale.实现及达到部门的各项目标:客人的满意度,财务的指标,培训和鼓舞英才的士气等。 2. Complies with the hotel specific, guidelines of W Guests Experience Index. The incumbent will fully support initiated systems and procedures to meet and if possible exceed guest’s expectations and drive this result in constant progression.按照W酒店顾客体验指标,一贯的支持现有的程序和政策来超越客人的预想。 3. Provide a warm and friendly welcome/ farewell to all guests per venue service standards.依照餐厅的标准, 友善且热情的接待客人。 4. Control guest checks and secure proper payment. Utilise prescribed cash handling procedures to accurately charge customers.负责客人的账单、检视正确的付款及结账。 5. Set up station and table to ensure they are complete.设置工作区与桌子,确认完成工作。 6. Perform various relevant duties as assigned by Coach.执行领班交代的相关作业。 7. Control and check daily operation of all POS systems.每日检查与控制点单系统。 Love the “W” brand and lifestyle, passion with the new market trend, always looking for WHAT’S NEW, WHAT’S NEXT.热爱“W”品牌及其生活方式,总是对市场潮流十分敏感。总是寻找新的东西来领导市场。