1. Assist the cafeteria manager to develop and implement the working standards and service procedures, supervise and supervise the strict performance of the staff2. According to the business situation, assign work tasks to the team attendants, check the customer service work of the team, and ensure to provide high-quality service;3. Pay attention to the dynamics of the restaurant at any time, conduct on-site command, and provide personal service in case of peak working hours, so as to ensure the high level of service;4. Keep good working relationship with customers and kitchen, feed back information about food and service from front office manager and back kitchen manager in time, and continuously improve product quality and service quality;5. Properly handle the problems and complaints of the restaurant service, and report to the front office manager in time;6. Check and check the operation of facilities and equipment, quantity and integrity of tableware in the front office every day, and report the results to the front office manager;7. Supervise the service, safety and sanitation of the restaurant, and ensure that the restaurant meets the specified standards;8. Assist the front office manager to do a good job in the assessment and business training of waiters, so as to continuously improve the service skills of waiters;9. Assist the front office manager to achieve the environmental goals and meet the standards, so as to reduce the material consumption and energy consumption to a reasonable minimum;10. Other work done by the front office manager;11. Abide by the rules and regulations of the restaurant.1、协助自助餐厅经理制定和实施工作标准和服务程序,督导并监督员工严格履2、根据营业情况,给本班组服务员分配工作任务,检查本班组的对客服务工作,保证提供优质服务;3、随时注意餐厅动态,进行现场指挥,遇有工作高峰时段要亲自服务,以确保服务的高水准;4、与客人和厨房保持良好的工作关系,及时向前厅经理和后厨经理反馈客人对食品、服务方面的信息,不断提高产品质量和服务质量;5、妥善处理餐厅服务工作中发生的问题和客人的投诉,并及时向前厅经理汇报;6、每日上班检查、清点前厅的设施设备运转情况、餐具数量及完好度,并将结果汇报给前厅经理;7、督促服务员做好餐厅服务、安全和清洁卫生工作,保证达到餐厅的规定标准;8、协助前厅经理做好对服务员的考核评估及业务培训工作,以不断提高服务员的服务技能;9、协助前厅经理完成环境目标达到标准,使餐厅的物资消耗和能源消耗降到合理的最低点;10、完成前厅经理交给的其他工作;11、遵守餐厅内各项规章制度。