岗位描述：面向具有酒店管理团队和经验的公司，雅阁酒店集团提供品牌体系与运营系统支持，让城市事业合伙人开拓与发展所属区域的品牌管理输出业务。雅阁酒店集团城市合伙人招募，传递信息，创造价值，助力洽谈，分润百万，自当老板，轻松赚钱！欢迎加入雅阁AHG City Partner城市合伙人招募计划！雅阁酒店集团（纽交所股票代码NYSE：GHG）是澳大利亚最具规模的酒店管理集团。目前覆盖亚太区百余城市，拥有11个酒店品牌：雅阁大酒店、雅阁璞邸酒店、雅阁度假酒店、雅阁酒店、雅阁公寓、澳斯特酒店、雅阁澳斯特酒店、澳斯特精选酒店、澳斯特公寓、澳斯特WOW酒店及Metro酒店。从豪华酒店到精品酒店，从度假村到服务式公寓，您可在众多目的地中探索旅程中的别样精彩，迎接人生新的机遇。 【城市合伙人事业部】联系人：周宁女士联系电话：13632195789邮箱：joline.zhou@argylehotels.com

岗位描述：无论你是酒店职业经理人，无论你是地产企业从业者，无论你是地产销售员，无论你是建筑设计师，还是普通的打工者，你身边无处不在的酒店加盟信息，经雅阁商务团队的抽丝剥茧，都具有无穷价值，传递信息，创造价值，自当老板，轻松赚钱。雅阁酒店集团城市合伙人招募，传递信息，创造价值，助力洽谈，分润百万，自当老板，轻松赚钱！欢迎加入雅阁AHG City Partner城市合伙人招募计划！雅阁酒店集团（纽交所股票代码NYSE：GHG）是澳大利亚最具规模的酒店管理集团。目前覆盖亚太区百余城市，拥有11个酒店品牌：雅阁大酒店、雅阁璞邸酒店、雅阁度假酒店、雅阁酒店、雅阁公寓、澳斯特酒店、雅阁澳斯特酒店、澳斯特精选酒店、澳斯特公寓、澳斯特WOW酒店及Metro酒店。从豪华酒店到精品酒店，从度假村到服务式公寓，您可在众多目的地中探索旅程中的别样精彩，迎接人生新的机遇。 【城市合伙人事业部】联系人：周宁女士联系电话：13632195789邮箱：joline.zhou@argylehotels.com

1.专科以上学历2.具有同等项目管理工作经验3年以上。3.具有强烈的责任心、进取心，前瞻性和结果导向型思维。4.性格稳重，善于协调，具备很强的掌控能力；有强烈的责任心好解决问题的能力；良好的心理素质，能够在压力和逆境下完成既定任务。5.具有综合管理物业设备设施能力，具有良好的供配电、空调、电梯、弱电系统的专业知识，电脑操作熟练。6.具备良好的人际沟通能力，能够与公司领导及甲方很好的进行沟通；岗位职责：1.负责建立公司工程线管理体系。2.负责工程线的工作指导与督导。3.负责工程线工作计划的实施与督导。4.负责工程线服务品质的检查。5.负责团队培养和考核。负责制定本部门年度培训计划，并监督实施。6.组织制度本部门的各项制度、设备操作规程、设备保养修理制度，并监督实施。7.组织制度规程设备维修、更新、改造方案，并组织实施。8.负责本部门规程材料的申购计划的审核，并及时报批。9.审核外部工程的技术方案、工程造价，工程施工的监督管理，协调验收及工程结算。10.组织编制本部门的年度工程预算、年度工作计划。11.组织编制本部门的周报、月报，并及时上报。

1、在经营中认真贯彻国家相关法律、法规和方针政策；落实恒大集团和酒店管理集团下发的各项规章、制度； 执行集团安排的各类活动；监督酒店所有品牌相关工作。 2、按月度完成酒管集团下发的经营收入和利润考核指标。3、疏导酒店所在区域政府、社区、恒大地产地区公司等相关单位及部门的联系，提升酒店所在区域的社会影响力，确保酒店日常高效经营。4、参与酒店经营决策，制定和落实酒店各项经营计划，积极参与营销活动，与市销部共同拜访重要客户， 提升客户忠诚度。5、按照酒店管理集团要求，确保工作质量始终如一，按时完成各项考核；建立健全酒店各项安全制度体系，制定各类应急议案，落实安全责任制。

1、同等职位三年及以上工作经验，有国内知名酒店集团大体量酒店工作经验；2、具有良好的领导力，管理能力，良好的统筹协调能力、沟通能力及计划管理能力，极强的抗压能力和责任心；3、恒大酒店集团全国多个筹建酒店项目及开业酒店均有空缺。

岗位职责：1、根据酒店经营目标，制定年度预算和经营实施计划；2、全力完成酒店管理公司下达的营业收入和营业利润指标；3、全面负责酒店日常经营和管理工作，确保酒店经营和管理指标的完成；4、主持或组织酒店的各项会议，听取各方意见和建议，掌握酒店经营全局，协调各方关系，及时解决发现的问题；5、严格执行酒管公司制定的各项制度规范，保证酒店高效运营。任职要求：1、酒店管理及相关专业，大专及以上学历；2、3年以上国内品牌五星级酒店同岗位工作经验；3、具备出色的沟通协调能力，精通高星级酒店运作模式，熟知酒店日常运行标准和服务规范。工作地点：长三角地区1人、西南地区1人

太湖龙之梦古镇大酒店（五星级）岗位职责1. 全面负责酒店的经营管理。2. 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。3. 负责实现酒店的营业收入指标和利润指标。4. 负责制定酒店的经营预算和决算，提出更新改造和投资计划。5. 落实酒店年度财务预算，向各部门下达年度工作指标。 6. 督促酒店维修保养工作和酒店安全管理工作。7. 负责做好酒店与各界人士的公共关系,树立酒店良好形象。8. 做好酒店机构设置、员工编制及重要人事变更。9. 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。岗位要求1. 大专以上学历，相关管理专业。2. 从事高星级酒店工作15年以上，具有5年以上相关高层管理工作经验。3. 熟悉酒店各部门服务及管理流程。4. 善于管理和经营团队，事业心强。5. 有较强的沟通、计划、决策和综合判断能力。

岗位职责1. 全面负责酒店的经营管理。2. 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。3. 负责实现酒店的营业收入指标和利润指标。4. 负责制定酒店的经营预算和决算，提出更新改造和投资计划。5. 落实酒店年度财务预算，向各部门下达年度工作指标。 6. 督促酒店维修保养工作和酒店安全管理工作。7. 负责做好酒店与各界人士的公共关系,树立酒店良好形象。8. 做好酒店机构设置、员工编制及重要人事变更。9. 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。岗位要求1. 大专以上学历，相关管理专业。2. 从事四星级酒店工作10 年以上，具有X年以上相关高层管理工作经验。3. 熟悉酒店各部门服务及管理流程。4. 善于管理和经营团队，事业心强。5. 有较强的沟通、计划、决策和综合判断能力。

1、全面传达、表现绿地企业的核心价值观；2、控制好酒店资产的使用及固定资产的完好；3、全面负责处理酒店的总体事务，维护业主的利益；4、负责开业筹备期间与建造方、酒店管理方的协调，监管酒店建造、采购、交接、办证等各项事宜，并与酒店事业部保持密切联系，向董事会及酒店事业部汇报实时进展，确保酒店顺利开业；5、根据董事会下达的目标，制定酒店的经营管理策略，监督酒店总经理贯彻执行管理目标和经营方针的情况和结果，追踪市场拓展计划的执行；6、审核各种财务报表，检查每月营业情况，督促财务部门做好成本控制、财务预算等工作，检查收支情况、应收账款和应付账款等；7、确保酒店设备资产维修保养和酒店的安全；8、健全酒店的组织管理系统，使之合理化、精简化、高效化；9、审核工资奖金实施方案，奖惩方案，职工生活福利及重大制度改革事项；10、传达业主的有关指示、文件、通知，协调业主与管理方之间的关系；11、定期巡视酒店公众场所及各部门的工作情况，检查服务态度和服务质量，及时发现问题、解决问题；12、与当地政府相关单位有良好的沟通渠道；职位要求1、大专以上学历，酒店管理相关专业；2、需有10 年以上四、五星级酒店工作经验，其中2年以上四、五星级酒店同等职位任职资历；3、需有出色的沟通能力、团队建设能力及承受工作压力的能力；4、对工作充满热情，能鼓舞并带领团队冲刺、超越集团目标；5、有分析、解决问题的能力，思考周密，处事果断，勇于承担责任；6、英语口语流利，能与外方管理方无障碍沟通；7、熟悉酒店行业的动态及运营发展趋势，有较强的营销能力，了解当地市场。 

工作地点：安吉铂骊酒店1、全面负责处理酒店的总体事务，和酒店全体员工共同努力，完成酒店所确定的各项目标； 2、制定酒店的经营管理目标、经营方针，包括制定各种规章制度和服务操作规程，规定各级管理人员和员工的职责，并监督贯彻执行； 3、检查营业进度与计划的完成情况，并采取对策，保证酒店业务顺利进行； 4、加强酒店维修保养工作和酒店的安全管理工作； 5、组织规章制度在酒店的贯彻执行，结合酒店实际情况建章建制，并组织实施。审查公馆的规章制度，工资奖金实施方案，奖惩方案，职工生活福利及重大制度改革事项，提请上级审议决定； 6、健全酒店的财务制度，阅读分析各种财务报表，检查分析每月营业情况，督促财务部门做好成本控制、财务预算等工作； 7、定期巡视酒店公众场所及各部门的工作情况，检查服务态度和服务质量，及时发现问题、解决问题； 8、决定部门经理、酒店机构设置、员工编制及重要人事变革，主持酒店管理人员的录用； 9、培养人才，指导各部门的工作，提高整个酒店的服务质量和员工素质； 10、传达集团的有关指示、文件、通知，协调各部门之间的关系。

岗位职责：1、全面负责酒店的经营管理，领导各部门员工完成酒店的各项计划目标； 2、围绕公司下达的利润指标和各项工作，编制酒店的预算和决算，严格控制经营成本和各种费用开支； 3、负责酒店团队的建立、培养和管理提高整个酒店的服务质量和员工素质； 4、根据市场变化和发展，制定切实可行的市场营销工作策略，并组织实施和有效控制； 5、全面负责安全管理，抓好食品卫生，治安安全等工作，确保客人和员工的人身、财产安全；6、与公司、加盟业主进行日常的沟通协调工作，确保信息畅通、有效； 7、负责做好酒店与各界人士的公共关系，抓好重要客人的接待工作，塑造良好的内、外部形象； 8、关心员工思想和生活，不断改善员工的工作条件； 9、完成公司交办的其他工作。 任职资格： 1、大专或以上学历，30-45岁，酒店管理、企业管理等相关专业； 2、具有5年以上五星级酒店管理经验； 3、熟悉常用办公软件； 4、具有良好的沟通协调能力、组织管理能力、领导力和影响力。团地领导和团队合作能力强具有较强的判断和决策能力、应变能力。诚信、高度的工作责任心；5、有高尔夫管理经验优先。

岗位职责：1.监督整个营业部门的运作；与行政委员共同努力，以实现酒店的市场定位和收入目标。2.在与市场销售有关的酒店战略计划和总体经营目标方面，向总经理提供建议和支持，树立酒店良好的品牌形象。3.维护集团的标准、品牌的一致性和酒店的形象。4.参与开拓和实施酒店和部门的政策规定。5.督导和协助市场销售计划的进展和实施。6.监督和评估当前发起的市场销售活动以及市场动态7.管理部门内部的运作，保证部门设施完备，运行正常。8.为酒店设立价格策略和销售目标。9.管理部门内部人力资源，包括选择招聘人员，培训部门员工，团队建设，员工表现评估等。10.保持与集团内各营业部门的沟通，最大限度拓展销售机会。您可将个人简历和求职意向发送至hht@jobbon.cn，如有合适职位，我们会第一时间与您联系~

Job Summary:To assist the General Manager in administering & managing the Hotel’s Operation, maintain cost & quality standards and drive profit for the organization. Lead by example in terms of training, community involvement & safety & security. Responsible for the Operation in the GM’s absence in accordance with Club Med Joyview Yanqing Beijing’s Policies & Procedures .Participate in aspects of the Hotel’s Management.Duties & Responsibilities:Ensure the smooth running of the day to day Hotel Operation by leading the F&B/FO/HSKP/BTQ/SPA.Ensure Club Med Joyview Yanqing Beijing Policy & Procedures are followed in relation to the hotel operation,including maintenance, environmental health, fire & safety systems & quality standards.Contribute to the Hotel’s Marketing Plan, ensuring clear strategies & action plans are in place to penetrate key market segments.Work closely with the Financial Controller/Room Allocation Market Analyst to monitor trends, competitive data & business forecastsLead by example in GEI. Ensure as information comes in from GEI action plans are established & followed up to address issues promptly.Drive brand standards to ensure guest expectations are met & surpassed.Prepare Operational Budgets in conjunction with the Financial Controller.Practice cost efficiency & opportunities to maximize profits for the Owner.Drive efficiency to achieve the highest volume of revenues & maximize on flow thru’ to see optimum EBITDAAttract, develop & retain an effective team of Department heads & Associates.Monitor & oversee consistent training & development plans for Associates to ensure a positive Guest experience, high morale & strategic continuity planning within the Hotel.Provide clear leadership for the quality & progress initiatives (eg. OPEX) aligned with business goals & objectives, maintaining close liaison & support for the team & change activities.Ensure that building & plant are maintained to company & legal standards. Prepare Capital Plan including necessary investments to guarantee short & long term standards with a special emphasis on guest experience & the hotels positioning in the market place.Ensure a cost effective, innovative & quality rooms/F&B operation in the hotel thru’ effective product planning, marketing & product presentation.Monitor IT implementation standards & track software enhancements to ensure best use & application.Monitor purchasing activities & promote actions to achieve best value for money while maintaining Corporate & Divisional standards.Foster Club Med organization contacts to ensure best use of company skills, services & professional knowledgeInstitute a clear communication strategy within the hotel & supporting teams to ensure effective sharing & updating of information thru’ out the property. Include a structured & active meetings & briefings process.Identify opportunities for resources & facilities to be shared between the properties & implement best practices.Represent the company in a professional manner at all times.Job Knowledge / Skill:Excellent English skills both written & oral (the International language of Business). Other languages and advantage.Computer literate with emphasis on accounting/marketing spread sheet softwareFlexible & thorough…attention to detail & follow up is very importantUnderstanding of different Management styles & their applicationsStrong leadership & communication skillsCulturally aware when in an International location.In depth knowledge of Hotel Operations.Ability to study, analyze & interpret data & make sound business decisions.Ability to negotiate, sell & convince guests & Associates alike.Education:University/College Degree in Hotel/Business Management or similarAdditional courses in Marketing/Communication/Leadership/Management useful..Experience:Min. 10 years in International Hotel Operations.Additional Skill required:Ability to be resourceful, creative and maintain flexibility.Ability to train, motivate, evaluate, mentor and direct associates and managers to meet desired ends.Ability to manage by example.Ability to maintain excellent relations with associates and maintain associate and guest confidentiality at all times.Ability to create, implement and monitor hotel and associates goals, strategies and policies.Complete other tasks assigned by your line managerSeniority LevelMid-Senior levelIndustryLeisure, Travel & TourismEmployment TypeFull-timeJob FunctionsOtherScreening questionsPreferred qualificationsHave you completed the following level of education: Bachelor's Degree?Ideal Answer: Yes

岗位职责：1、负责所属区域酒店的商务/旅行社/会务等市场开发，开拓酒店集团全国性客户，签订集团合作协议，完成部门业绩指标。2、搜集所管辖区会议类的行业政策、竞争对手信息、客户信息等，分析市场发展趋势。3、定期、准确提供有关销售情况等反映所属区域酒店销售工作现状信息，为公司重大决策提供信息支持。4、协调所属区域酒店经常走访客源地客户，征求客户意见，分析销售动态，根据市场变化提出改进方案。5、加强与所属区域酒店的沟通，了解旗下酒店的最新促销方案，整理汇总发给合作客户，协调好酒店与客户的关系。6、监督所属区域酒店商务及会议指标的完成情况，并定期到所属区域酒店开展客户拜访、单店旅游会展数据产出分析等业务交流工作，以提升单店合作客户的签约量和收入产出

Department: FinanceReports to: GMMain DUTIES:Direct the financial operations of the hotel to ensure the security of hotel assets. Report to GM’s and owners on financial state of hotel and make recommendations to improve hotel profitability. Serve as primary contact for all hotel financial- and accounting-related issues with owners, auditors (internal and external) and regulatory agencies. DUTIES AND RESPONSIBILITIES:Financial Returns:· Use financial analysis, data trends and market information to anticipate needs, identify operating/financial issues, and recommend actions to maximise financial return.· Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for department heads.· Analyse ROI for capital projects prior to committing funds and upon completion determine if anticipated results were achieved.· Maximise cash flow performance of the hotel through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits and remittances.·  Review rates and recommend rate strategy to the General Manager; participates in sales strategy meetings.People:· Manage day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognize good performance.· Educate, train and motivate finance and accounting teams to achieve hotel revenue goals. Ensure staff has the information, market data, tools and equipment to successfully carry out job duties. Provide direction to hotel employees on how decision making impacts profits.·  Promote teamwork and quality service through daily communication and coordination with key department heads.Guest Experience:· Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.·  Ensure accounting practices, support the guest experience through payment options (example: credit card systems, room charges), inventory controls and financial dispute resolution. Responsible Business:·  Implement and maintain acceptable accounting practices as required by company policy and procedures.·  Develop and implement financial control procedures and systems; maintain records for internal and external audits; ensure compliance with government regulations; and contractual agreements.·  Participate in local recognized professional and industry organisations·  Manage hotel contracts (example: vendor leases and/or service contracts). Perform other duties as assigned. May also serve as manager on duty. ACCOUNTABILITY:This is the top Accounting job in a large full service, luxury, or resort hotel. Typically supervises clerical accounting employees in a full range of functions such as Accounts Payable, Accounts Receivable, Credit/Collections, Purchasing, Audit, Payroll, and/or Accounting Operations.QUALIFICATIONS AND REQUIREMENTS:Bachelor’s degree / higher education qualification / equivalent in Accounting, Finance and 4-8 years in hotel accounting or audit with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work-related experience. Knowledge of accounting management duties such as negotiating hotel space and tenant leases; processing payroll; performing asset management duties; providing business projections, displacement analysis, preparing government reports, filing tax returns, etc. as needed or requested. Professional accounting or finance designation or certification preferred. Must speak local language(s). Other languages preferred. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job

岗位职责：1、协助酒店管理层制定酒店的发展战略，并制定相应的人力资源策略去支持酒店的发展；2、为管理层提供人力资源、组织机构等方面的解决方案，并致力于提高公司综合管理水平，及有效控制人力资源成本；3、全面管理酒店人力资源行政部工作，建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度；制定和完善酒店组织架构、薪酬体系、绩效管理体系；4、推动酒店企业文化建设，建立具有新引力的工作环境。岗位要求：1、五年以上星级酒店人事行政管理经验，三年以上同等岗位工作经验；2、在酒店招聘、合同挂历、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验，熟悉国家、地区劳动法律法规及相关政策；3、良好的计划和执行能力，有亲和力，很强的团队领导能力；具备良好的人际交往能力、组织协调能力、沟通能力以及解决复杂问题的能力。

1、 参与住宿业态&非住宿业态项目建设及运营规划工作，协助建立可复制的生活馆运营模式；2、 参与规划和统筹住宿业态&非住宿运营工作，负责运营管理体系的搭建；3、 根据公司战略，完成公司住宿业态&非住宿线下店的管理梯队搭建，实现连锁运营的标准化和事务自动化处理；4、 协助店长进行团队的管理、考核，提升门店的整体营运水平；5、 熟悉电商运作模式，参与线上商城的运营；6、 负责住宿业态&非住宿经营情况分析与调整，制定营销策略、运营指标、年度发展计划、推动并确保营业指标的顺利完成。岗位要求：1、大专以上学历，旅游、酒店管理、营销专业优先；2、从事运营或服务行业工作 5 年以上；3、品行端正，性格开朗，待人真诚友善；4、擅于学习，沟通能力、执行力及抗压力强；5、热爱生活，喜欢传统文化，兴趣爱好广泛，定期度假。

工作地点：安吉铂骊酒店岗位职责 1.督促酒店建立健全会计核算制度，检查会计制度的执行情况，对会计核算工作的质量进行监督。 2.督促酒店建立健全财务管理制度，完善财务监督机制，检查酒店执行国家财经法律、法规、制度及遵守财经纪律情况，对财务活动的合法性进行监督。 3.审核酒店拟订的年度财务预、决算方案，资金使用和调度计划，筹资、融资和投资计划，利润分配或弥补亏损方案。 4.对酒店产权转变、资产核销、资产重组、对外投资、债务担保、资产抵押等重大财务活动的决策程序和实施执行情况进行监督。 5.审核酒店财务报告，评价和报告其经营管理业绩。与酒店总经理一起，共同对财务报表和报告的质量负责。 6.与酒店总经理联合审批规定限额范围内的公司经营性、融资性、投资性（对外、对外）支出；对酒店授权范围内的贷款担保事项负责。 岗位要求 1.财务管理、会计、金融相关专业、大专及以上学历； 2.具有2年以上财务负责人工作经验，5年以上5星级及以上财务岗位工作经验，熟悉酒店财务管理模式； 3.通晓财务、会计、金融、税务知识、掌握法律相关知识，具备基本计算机应用知识。 4.熟练运用会计电算化，熟练使用ERP财务软件。 5.具有一定的外部关系协调和统筹管理能力。 6.良好的团队领导力、协作能力，优秀的沟通、分析能力，对企业忠诚度高。

一、岗位职责：结合企业战略发展目标，通过为期半年时间门店见习、专项调研及考核成长为开元曼居门店总经理，执行门店总经理岗位职责。二、任职资格：1、大专及以上学历，专业不限；2、愿意服从管理公司工作安排，外派驻外地单位工作；3、曾担任过中端商务精品酒店店总岗位二年及以上管理人员（市场经验优先考虑）；4、热爱本职工作，遵纪守法，有良好的职业道德；5、具备较好的协调、沟通，谈判、抗压能力，有强烈的责任心和事业心。工作地点：全国（根据项目来定）；

1. Main Missions:- He/she is responsible for the budget of the kitchen and optimizes the production through the management and the organization- He/she guarantees the hygiene, the safety, and the food quality of the village- He/she assures the development of the services in application of the concept of the events in the village2. Organize the Kicthen:- Adapt the organization of the teams, the production, the distribution, the stocking and the transport according to infrastructures, available equipments and resources- Establish and update the plan menus- Establish the technical index cards- Draw up the plans of production in the respect for the plan menu and for the forecasts of completion- Determine needs in the respect of the plan of production and within the framework of the schedule of orders- Affect the plans of production with the technical index cards by part/department- Control the production in the respect for the rules of hygiene, for safety, for quality, for quantity and of timing- Control the rotation of daily stocks with a concern of hygiene and economy3. Manage the Kitchen:- Create the conditions (organization, selection of products) to achieve the budget and respecting for Quali Signs- Analyze in association with the F&B manager (or HSM) the economic results ( Hotel Day) and suggest actions to be in accordance with the budget- Identify and argue equipment requirements (Small Hotel Material, Cleaning products, etc…)- Participate in the elaboration of the conditions of contract of the special events (plan menu, technical index card)4. Insure the Respect of the Standards and the Procedures:- Create the conditions (organization, selection of products) to achieve the budget and respecting for Quali Signs- Analyze in association with the F&B manager (or HSM) the economic results ( Hotel Day) and suggest actions to be in accordance with the budget- Identify and argue equipment requirements (Small Hotel Material, Cleaning products, etc…)- Participate in the elaboration of the conditions of contract of the special events (plan menu, technical index card)5. Insure the Respect of the Standards of Hygiene and Safety:- Apply the HACCP method and the safety  regulations- Control the application of the HACCP method and the safety regulations- Engage the corrective actions to be in accordance with the HACCP method and the safety regulations- Organize and inspect the cleaning of premises and equipments- Watch the maintenance and the conservation of premises and equipments- Give a permanent opinion on the hygiene and the food security in the village- Report to the F&B Manager (or HSM) of the application of the rules of hygiene and safety6. Manage its team- Apply the HACCP method and the safety  regulations- Control the application of the HACCP method and the safety regulations- Engage the corrective actions to be in accordance with the HACCP method and the safety regulations- Organize and inspect the cleaning of premises and equipments- Watch the maintenance and the conservation of premises and equipments- Give a permanent opinion on the hygiene and the food security in the village- Report to the F&B Manager (or HSM) of the application of the rules of hygiene and safety

财务回报•协助制定人力资源部的预算，并督促部门依据预算开展工作。•监管员工编制与人力配置标准以管理成本。•降低因雇佣关系引起的财务风险。•识别和分析本地薪资福利水平，确保酒店提供的待遇具有同业竞争力。员工团队•推出各种有利于团队协作的活动，为全体员工营造积极的工作氛围（如：全体员工会议、团队成员认可与庆祝活动、社团、健康活动等）。•为酒店领导层与员工提供各类教育与培训，包括绩效管理流程、递进式惩戒流程等相关课程，以此提高工作效率、提升绩效。•为新员工提供入职培训，让新员工了解酒店或公司的标准、政策规定、流程和员工福利待遇等信息。•确保在招聘和甄选流程中随时遵守酒店或公司的聘用标准和政府法规。•计划和分配人力资源部员工的工作。根据酒店或公司的规定和政策，对员工工资、工作规程或其它与人力资源相关的事务提出建议或起草方案。宾客体验•建议并实施宾客服务战略，推动员工积极应对不断变化的宾客需求。•实时掌握影响宾客满意度的市场趋势和本地行情变化。•抽时间与宾客进行互动，获取宾客反馈并建立良好的客户关系，以此了解提升宾客满意度的渠道。•与部门经理协作，共同组织开展各类活动以达成服务行为标准并持续提升宾客体验。企业责任•提升酒店与品牌在所在社区的知名度，鼓励员工积极参与社区活动。•保证相关劳工法规、酒店或公司的政策与流程得到贯彻和遵守。•对工作中发生的问题进行调查和研究，了解事实情况，即时发现对酒店或公司可能造成的潜在风险，并通过各类员工关系项目来推动问题的解决。•收集维护离职面谈、员工流动统计、旷工报告等数据，从中了解各种趋势、培训需求和管理问题等。•若酒店有工会组织，可能需要管理劳工关系事务，并代表酒店参与相关问题的调停、仲裁及合同协商工作。 完成其它分配的任务，可能需要担任值班经理。 资质，学历与工作经验人力资源专业学士及以上学历或同等资历，8年相关工作经验。具有管理经验者优先考虑。具有专业人力资源职称者优先考虑。需对所有人力资源事务进行保密。必须掌握本地语言。能同时使用其它语言者优先考虑。

【岗位职责】1. 通过与客户建立良好的关系为其提供服务（餐厅接待和服务质量）2. 组织和协调团队成员，为其分配工作季目标、按照Club Med的标准监督成员的工作态度和行为3. 通过管理支出；提高服务团队的盈利；优化服务团队的预算；从而实现开源节流4. 使餐厅团队的气氛温暖、友善；并根据度假村的晚间主题装饰餐厅5. 确保团队成员的发展6. 确保遵守Club Med的标准，并符合卫生和安全流程【岗位要求】1. 具有国际旅游/餐饮专业文凭者优先2. 有1年以上同等岗位管理职工作经验3. 必须具备流利的英语，掌握其它外语者更佳4. 该岗位需每周工作6天              【G.O福利】：双人住宿；一日三餐国际自助餐厅；吧台饮料畅饮；度假村内所有娱乐活动及场地设施免费使用；机场接送服务；工作满一年往返度假村和住址机票；完善的工作意外伤害保险及社会保险；国际化G.O团队；拥有登台演出的机会；每年轮换海外及大中华区度假村工作机会；Club Med海外度假村免费房间；快速晋升通道。

He/she is a specialist ensuring high level of products and services and client satisfaction in his field of expertise.Geographic scope: China resorts (AI resorts and CM Joyview) with occasional missions in other resorts of APAC regionPurpose of the jobThe Expert supports daily the resorts in order to:· Respect the customer contract by guaranteeing 100% conformity compared to product standards· Deploy product evolutions linked to his expertise and follow their operational life· Bring strong field support to Club Med resorts on a regular basis and in case of particular operational difficulties· Develop collaborators skills with trainings, in cooperation with HR team· Participate to transversal projects (including IT and digital) to evolve product and services He/she holds a regional scope, yet is able to hold a one-time in-resort manager mission in order to secure the product delivery and/or to develop future managersThe Room Division Expert:· Coordinates and is responsible for support and evolution of the following fields: Guest Relations Department, Front Desk Service, Lodging Service, Transport Service, Meeting & Events·  Ensures conformity, optimization and sustainability of the services delivered·  He/she guarantees the Club Med spiritOperational missions1.       Quality:·  Performs quality diagnosis of the services under his responsibility and delivers action plan to improve quality·  Controls the application of standards, hygiene and security rules in collaboration with the Hygiene & Safety department. Define service standards for welcome & lodging services to implement in resort·   Controls Room division product consistency on his scope of resort2.       Budget management:·   Participates to structures/costs optimization·   Participates to increase resorts’ local incomes through the implementation of sales support (program, posters, book…)·   Advises Regional P&S Manager on operating budget definition for his products and services (Opex/ Capex) and on product evolutions quantification in his perimeter 3.       Product & Services Evolution·   Performs studies & benchmarks, searches for market knowledge·   Shares Best practices at the BU level·   Participates with Regional P&S Manager to steer the new BU activities or products’ implementations through feedback analysis and benchmarks·   Contributes to operations modes/ SOP elaboration (on internal tool Mozaik)·   Drafts specifications of services/activities for Local Purchases service·   Looks for new sourcing opportunities. Follows and analyzes products and services pilots and conducts return on experience 3.       Organization:·   Supports the teams during the season and openings & closings for seasonal resorts·   Supervises Resorts’ Room Division managers in:-   The Organization of the teams-   Respecting internal and external procedures-   Respecting the budget-   The implementation and application of safety and hygiene standards in his area of service·   Suggests new operating modes to improve service and productivity:-   Through the implementation of a new welcome & lodging services organizations-   Through new equipment implementation  -   Through action plans validation concerning welcome & lodging services renovation or any other new projects -   Through the implementation of fact sheets or functional specifications for the production 4.       Human Resources:·   Suggests Room Division Manager objectives to CDV (Chef de village)·   Participates, with the help of (training and HR managers, to training programs implementation to reinforce team professionalization in welcome & lodging services·   Detects young talents, referents, Key GOs, identify their training needs and contribute to their development·   Is proactive on job frames and profiles according to products evolution  6.       Resort Monitoring:·   Visits each resort regularly to ensure the compliance with the group’s objectives and to compare products standards·   Reports resort tours conclusions including action plans to hand to the CDV, Room Division Manager, P&S Manager, VP Operations·   Reports Season priorities to P&S Manager and VP Operations·   Collaborates with Regional P&S Manager for activities follow-up (quality/price ratio, quality, service providers, …)2.       Development & construction projects·   Contributes to the work at the new resorts: detailed plans analysis, dimensioning and functional design of the reception, lobby, laundry service, common areas …3.       New resorts’ opening:·   Collaborates with Construction team in listing the SOE (small operating equipment) and other equipment needs·   Collaborates with HR Regional team to prepare the staffing guide·   Assists Resort Managers to ensure the smoothness of villages opening as well as the correct implementation of staffing guide and product standardsToolsMicrosoft office pack +NA – booking system, PMS – hotel management system (the knowledge of these tools can be acquired)), guest satisfaction tools: Review Pro & internal survey GM FeedbackObjectives and evaluation criteria·         Respect of the standards (compliance rate)·         Relevance of reports·         Relevance of proposed actions plans·         Rigor in the follow-up of the deployments and action plansQuality of new services proposals, implementation and returns on experience Technical expertise required· Very good knowledge of the hospitality market with a focus on front desk and accommodation services practices· Understanding / quick learning of Club Med products· Knowledge of China market practices and Chinese customer· Capacity to analyze and to prioritize·  Capacity to synthetize and formalizeChinese & English proficiencyHuman qualities required·   Leadership, Organization and management skills·   Capacity to drive change·   Mobility, reactivity and flexibility·   Relational skills & team player attitude·   Ability to coach·   Initiative spirit and “yes we can” attitude

岗位职责1、全面负责酒店运营工作；2. 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化；3. 负责实现酒店的营业收入指标和利润指标；4、严格审核酒店各项成本费用支出，督导酒店节能工作，确保酒店的运营成本和费用得到合理控制，达到预期考核指标；5、贯彻执行公司总部的统一质量标准，确保服务、卫生质量达标；6、督导酒店安全工作、设施设备维护、确保其正常运转，无安全责任事故发生；7、酒店固定资产的保值增值；8、酒店员工管理，确保员工的满意度。贯彻公司的企业文化和管理制度，营造良好的工作氛围。合理配备人力资源，协调酒店各部门关系；9、业主关系及公共关系的维护，树立并维护良好品牌形象。任职要求：1、30岁以上，大专以上学历，酒店、旅游相关专业。2、从事五星级酒店工作5年以上，具有5年以上相关高层管理工作经验。3、良好的职业操守，出色的沟通、协调能力，能在压力下开展工作。4、 熟悉酒店各部门服务及管理流程。5、杰出的领导能力良好的沟通能力及技巧。