l 协助客人的行李。
Assist guest with luggage/baggage.
l 3声铃声之内接起电话并使用标准的电话接听问候语。
Answer the phone within 3 rings by using proper phone etiquette.
l 确保客人的物品被准确的搬运到客人的房间或者其它地点。
Responsible of delivering items required by the guest, to guest room or other locations.
l 完成所有本班次礼宾部工作检查表(例如:每日工作检查表,行李房检查表,退房记录等等)。Complete all required check lists per shift (e.g., daily checklist, valet list, check out log, etc.).
l 确保及时准确的处理行李、包裹或者其它物品的寄放和提取。