• 司机Driver

• 银川新华联喜来登酒店
• 2018-09-18 18:25:30

 1.  Keep contact with Concierge and ensure the transportation arrangement.        与礼宾部保持密切联系保证车辆安排。2.  Strictly carry out the check policies to ensure the safe driving.       严格执行车辆的检查制度确保车辆的安全行驶。3.   Attend the safety meeting.       参加安全会议。4.  Ensure the cars have enough fuel and under good condition.     确保汽车有足够的汽油和良好的车况。5. Drives car safely according to the transportation regulations.     根据交通规则安全驾驶车辆。6. Greeting and welcoming guests upon their arrival and departure.    客人到达和离开酒店时应该问候并欢迎客人。 7.  Assist guest to load and unload the baggage.    帮助客人将行李装上或卸下车厢。8.Ensure the car has been parked on the ri

• 客户销售经理 Sales Manager

• 银川新华联喜来登酒店
• 2018-09-18 18:25:18

 客户销售经理Account ManagerResponsible for identifying, developing and managing accounts within specific segments, markets or geographical territories on behalf of one or more hotels.         代表一家或多家酒店负责确立、发展及管理不同区域、市场及地域的客户。Maintains or increases current account production for group, transient and catering business.         维持及增长客户团体、散客及宴会的产量Manager larger accounts or special markets.        管理重大客户或指定市场。  SPECIFIC DUTIES特别工作要求 : Manages larger, focus accounts or special segments.        管理重要客户或者重点区域。 Identifies new or existing markets/accounts that meet property sales strategy.        开发适合酒店战略需要的新客户或市场。 Understands or is familiar with the fundamentals of assigned accounts.        了解熟悉客户的背景。  Determines the account’s needs, Marriott’s objectives, and marketing activities of each assigned market/account.        确认客户的需求、万豪的目标，以及细分市场/客户的战略。 Continuously communicates the benefits of the hotel to the customer.        将酒店所提供所拥有的价值传达给客户。 Drives/manages account transient, group and catering production through improved customer loyalty by excellent account management.        通过有效的客户管理，提高客户忠诚度及散客、团队及会议的产量。 Negotiates transient rates for assigned accounts.        与客户商讨公司散客价。 Prospects new business through phone sol

• 美工/设计 Artist

• 银川新华联喜来登酒店
• 2018-09-18 18:25:18

  美工ArtistDevelops and aids the formulation of new design concepts.发展并创新设计思路和理念Contributes decoration ideas and designs for in-house events/exhibitions.为酒店内部的活动展览策划设计相关装饰品Plans and designs materials and collateral in support of promotions, hotel’s literature and advertisements.计划并设计相关材料来确保完成对酒店宣传和广告方面的需要Ensures designs meet with the standards in the corporate ID manual and that a consistent and quality image is projected.确保设计符合相关设计指南的标准和要求，并且持续保持设计的高质量。 Advertising, Direct & Electronic Marketing 广告和电子广告 Aids with creative visuals to accompany advertising, direct and electronic marketing programmes where necessary.在制作设计酒店广告以及相关平面媒体和电子广告时要确保有生动的视觉表现Supervises internal photoshoots.负责酒店内部的拍摄活动Ensures that the advertising creative is in synergy with Marriott International, projecting a consistent and quality message.确保广告设计符合万豪国际酒店集团的标准要求，并且持续保持设计的高质量。  Collateral Assists in the design and execution of all printed materials.负责协助设计并且执行打印物料Assists in the production of all displays and temporary signage in hotel public areas.协助负责酒店内所有公共区域的标牌和指示牌的物料打印 Ensures that the creative is in synergy with Marriott International, projecting a consistent and quality message.确保设计生动，但同时符合万豪国际酒店集团的标准，保持持续的高质量。   Print & Production 打印物料 Prepares layouts, mock-ups and artwork in support of printed materials.准备方案和设计样稿和艺术设计的印刷和打印Co-ordinates with Purchasing Department and printer / supplier to obtain the most competitive printing/production quotation and ensures prompt delivery of materials and collateral.与采购部协调确保打印材料的完整，提供完整的打印材料，询问并确保物料准确传送Prepares working schedule to achieve timely delivery of materials and ensures the communications team is fully briefed on progress.准备工作计划并确保准时递送广告物料，同时需向市务传讯部门团队提供工作计划，确保团队知道整个工作进程

• 宴会运作经理 Banquet Operations Manager

• 银川新华联喜来登酒店
• 2018-09-18 18:25:18

宴会运作经理 Banquet Operations Manager Directly responsible for the banquet & meeting room area, ensuring a smooth running, profitable operation within the framework of the Hotel.  直接负责管理宴会厅和会议区域，确保运作的流畅， 以酒店的利益为前提运营。 Liaison with conventions and sales to ensure that the client’s requirements are satisfactorily met and if possible exceeded.积极与会议主办方和销售部门沟通以确保客人的要求获得满足甚至超越满足。Liaison directly with convention and sales clients, once they are on site in order to ensure their predetermined requirements is met and coordinates any additional requirements.直接与会议客户和销售人员联络一旦他们在时，以确保满足他们事先提出的要求和附加的要求。Supervise the banquet associate team to ensure maximum productivity and guest satisfaction is achieved.管理监督宴会厅员工以确保生产力最大化和客人满意度达标。Conduct timely effective staff briefings to ensure correct information is being passed through to service staff and that superior service standards are being maintained.适时开展有效的员工会议以确保把正确的信息传递给服务人员，并维持优质服务的标准。Achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure.通过增加销售收入和有效的费用开支维持利润以完成部门的预算目标。Be responsible for the banquet department’s financial impact on the monthly catering department profit & loss Statement.负责宴会部门的财政收益平衡。 Accurately forecast business demands to ensure efficient staffing & food production.正确预测商业需求以确保高效率的雇用员工及食品生产。   SPECIFIC DUTIES 工作任務 :   OPERATIONS操作 Finalize food, beverage, and meeting room set-up requirements with clients either in person or by phone.亲自通过见面或电话联系与客人确认他们对食品、酒水和会议室安排的要求。Upgrade and up-sell menus to achieve profit maximization.提升销售以达到利润最大化。Be aware of the forecast and budget and where we need to fill business into open times. Be profit minded.知道预报和预算以便了解哪里我们还需要增加业绩。Enforce all catering standard operating procedures.强制执行所有宴会的标准操作程序。Be prompt and accurate in completion of assigned projects.及时并准确的完成被分配的工作任务。Establish

• 前台督导 Front Desk Supervisor

• 银川新华联喜来登酒店
• 2018-09-18 18:25:18

前台督导Front Desk SupervisorEnsure all Standard Operating Procedure and Local Operating Procedures are adhered to and carried out.确保所有规范运行程序和地区规范运行程序严格地被遵循和执行。 Monitor work stationeries to ensure there are sufficient supplies and requisite through Managers whenever required.持续监督和检查工作所需要文具等相关用品，保证其充足的贮备与供给，以备之需。 Meeting and escorting of VIP guests to their room/s and any other guest as and when required.迎接VIP客人（及其他相应的客人当有需要时）并陪同引领到他们的房间。 Preparing of 15 minutes training for all Front Office associates.准备前厅员工的15分钟培训。 Monitor room assignments to ensure all guests’ requests are met or provide guest with an alternative if unable to meet request.监督所有房间的分配，确保所有的客人的需求得以满足。在无法满足客人需求时，提供客人可能性的选择。 Knowing all duties and responsibilities of the Front Office in order to assist associates more efficiently whenever required. (Including the Business Centre)清楚地了解前厅部所有的职责与义务，当员工们需要时更加有效地提供帮助与支持。（包括商务中心） Check and ensure that all tasks stated on the associate’s daily operations checklists, are completed before the end of each shift.  监督员工的工作，保证日常工作检查表上规定的任务在班次结束前全部完成。 Handling of guests’ request and complains and taking ownership of guests’ feedback.  Correspond with guest if necessary.处理客人的需求及投诉，负责集取客人的反馈信息，必要时与客人保持联系。 Ensure key packets for guest are properly packed according to the hotel’s standard and room/s assigned according to guests’ request  依照酒店的规范标准为客人准备好客房钥匙及相关物件, 按照客人需求分配房间。 Ensure all areas at Front Desk and Back Office are cleaned at all times. (Includes lobby level.)时刻确保所有在前厅管辖范围内的环境的干净与整洁。（包括酒店大堂） Ensure hotel’s properties, department’s equipment are handled with care by all associates and used according to proper procedures at all times时刻确保所有员工按照正确的程序小心谨慎地使用酒店的设施与部门

• 前台接待员 Front Desk Agent

• 银川新华联喜来登酒店
• 2018-09-18 18:25:18

前台接待员Front Desk AgentHandle all duties according to hotel policies, procedures, internal rules and standards.处理所有的工作都要依照酒店政策，程序，内部规定及标准 Be knowledge about daily hotel operations, check daily even sheet, bulletin boards and be up to date with all changes, new procedures and events.                                 了解日常酒店的运作，检查电子公告牌并更新的所有程序以及宴会。 Get a daily briefing about extra ordinary events to effectively deal with all foreseen situations on a daily basis.              在每日例会中了解额外的事件，以便快捷的处理所有可能发生的情况。 Have knowledge about room rates, packages, discounts and promotions and know how to handle each.掌握房价，包价，折扣和促销的说有信息，并知道如何去处理。 Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel.掌握客人房间，位置，客房礼物，特色以及酒店提供的所有其它的服务。  Strictly follow all cash handling and banking procedures to check out all customers efficiently.在为客人提供快捷结账的同时严格遵守财务及银行的各项规定。 Operate MARSHA, OPERA, and be able to use room key system (Onity) well.熟练的使用MARSHA和OPERA系统，并会使用客房门锁钥匙系统。 Perform guest registration and room assignment correctly and efficiently, accommodate special requests of all customers.  正确的完成客人的登记，房间分配以及协调所有客人的特殊要求。 Be knowledgeable about Marriott Rewards and other frequent flyer programs. Participate and contribute in Marriott Rewards sign-up program; ensure accuracy and activation rate meet brand goal.了解万豪积分兑换,及其它的常客计划。参与并积极的推广万豪礼赏计划，确保以正确的价格来达到集团目标。 Know how to follow hospitality guidelines. 知道如何遵循服务的基本方针。 Answer phone calls according to standard by using proper telep

• 楼宇技工 Building Maintenance Technician

• 银川新华联喜来登酒店
• 2018-09-18 18:25:18

楼宇服务技工 Building Services Technician Assist Building Services Supervisor to finish daily job assignments to ensure the reliable operation of All of the hotel system, including the safety operation of all electromechanical equipments. 协助楼宇设备主管完成每天工作分派，确保酒店所有系统可靠运作，以及所有机电设备安全运行。   Ensure the proper operation of the system equipments, practice timely preventive maintenance and repair. Manage the purchase of standby and improve engineer’s working efficiency. Be able to carry out the routinely maintenance and prevention to the ordinary equipments. Be able to organize and lead the engineers to accomplish the check to complicated equipments and system. 负责系统运行正常；做到及时预防和正确维修。管理好备品备件的补仓和员工的工作效率。可独立完成一般设备例行保养及维修，并能组织并带领技术员协助完成较为复杂设备或系统的检修。   Assist the maintenance and Prevention work to the hotel each system, familiar with the function, position, and safety devices of the relevant equipments. Be able to offer solutions and suggestions to the problems. 协助参与每个系统的维修保养，并能熟悉其中相关设备的作用、位置、以及安全装置等。能提出问题的解决方法和改进建议。       SPECIFIC DUTIES 工作任务 : 1. Ensure the proper operation of hotel electromechanical equipment, and practice preventive maintenance, solve the breakdown timely 酒店机电设备正常，运行可靠，保养到位，出现故障及时尽能解决     2. Be responsible for the repair and maintain all telephones, CCTV fire-fighting, satellite TV and sound system. 负责检修和维护好电话、监控、消防、卫星电视及音响系统。 3.  Ensure the proper operation of the  power supply、 hot/cold air supply and water supply and drainage、  fire system. 确保供电、供热、供冷、给排水及消防系统运作正常 4. Be responsible for all the painting jobs in passages, lift hall, stores, guestrooms, and lanes within hotel area. 负责酒店大楼各通道、梯间、仓库、客房及酒店范围内车道上路面标志之油漆工作。 5. Responsible for all the furniture in the hotel and make wooden decoration, wooden articles and office furniture a

• 礼宾司 Chief Concierge

• 银川新华联喜来登酒店
• 2018-09-18 18:25:18

礼宾司Chief ConciergeEnsure all Standard Operating Procedure and Local Operating Procedures are adhered to and carried out.确保所有的营运章程得以贯彻实施。 2.   Assist in monitoring the supplies and maintenance of all Concierge equipment.监督所有部门必需品的供应以及维护情况。 3.   Meeting VIP guests at ground floor.在一楼大堂内迎接VIP客人。 Assist in training and coaching of all Concierge Associates.指导和培训所有的礼宾部的员工。 Ensure daily operations flows smoothly and consistent visibility in the hotel’s lobby to provide easy access to all guests and associates.确保日常的营运并且站在大堂明显的位置，方便给客人以及员工提供服务。 Planning of manpower and duty rosters.做好人力资源管理以及考勤工作。 Attending departmental meetings or any other meetings as assigned by the management.参与部门内部以及上级安排的以外的会议。 Remind guest to fill up our on line GSS after check out.在客人退房时提醒客人填退房后在线完成客人意见书。 9.   To counsel/coach all associates to ensure the consistency of their performance.      培训所有员工在工作中要有一致性。 10. To liaise with other departments on new policies/packages.跟其他部门保持良好关系，以便得到更新的信息。 11. Knowing all emergency procedure at all times.了解所有应急情况下所要采取的行动步骤。 12. Be wary of general liability issues and if unclear to check with Department Head.与其他部门负责人确认分配工作职责范围，已完成工作任务。 13.Maintain effective service in line with the Hotel’s Corporate Image按照万豪的标准坚持有效率的服务Company’s Grooming Standard酒店的仪表规定。Standard Operation Procedures标准操作程序。Departmental Policies部门营

• 卫生检查员 Hygienist

• 银川新华联喜来登酒店
• 2018-09-18 18:25:18

卫生检查员  Hygienist1.    Conduct daily hygiene inspections in all food preparation and storage areas时刻按照当地法规和万豪食品安全体系标准来保持酒店的食品和储存的安全2.    Conduct hygiene related training to associate with hand outs and keep attendance records进行食品安全方面有联系的培训并做好培训记录3.    Is highly visible in operations在日常运作中起到明显的指导作用4.    Inform his/her supervisors on any ir-regulations or violations of local laws or Marriott Standards and will try to solve issues by his own as much as possible如遇到谁违背当地法规和万豪食品安全体系标准的情况时请及时汇报你的上属主并立即解决此问题.5.    Will establish a good business relation with local hygiene bureau和当地所属的食品监督所保持良好的工作关系6.    Has to attend any hygiene inspections with local authorities who come to inspect hotel在酒店接受到例行检查时必须当场, 并做到良好沟通7.    Takes food sample and get them analyzed. In house or external做好对内对外的食品留样工作并加以分析8.    Applies fully with hotel rules and regulations as per associate hand book严格依据员工手册遵守酒店内的规章制度9.    Punch in and out with personal hotel ID card (not transferable)上下班要使用员工卡打卡(此卡不可转让他人)10. If sick, report immediately to your supervisor.如遇病假请及时汇报你的上属主管No associate to be on the property afte

• 楼层督导 Floor Supervisor

• 银川新华联喜来登酒店
• 2018-09-18 18:25:18

  MAJOR RESPONSIBILIES责任概要: Under the guidance supervision of the Assistant Executive housekeeper and establish policies and procedures of the Hotel and the Housekeeping Department, supervise the activities and behaviour of Room attendants / housemen to ensure clean, orderly and attractive guestrooms and surrounding public area; Suggest and develop training programs to improve efficiency, productivity and performance of Room attendants/housemen.在客房部经理的指导下，建立酒店和客房部的政策和流程，管理楼层服务员的态度和举止行为，确保服务员在清洁房间和周围公共区域时态度是否认真，提供意见和发展培训计划来提高效率及服务员的工作效率和表现。 SPECIFIC DUTIES工作任务:  Ensure day-to-day operational efficiency of the section.确保每天每个部门的工作能被有效的完成。a. Assign rooms and delegate jobs to room attendants / housemen.确定房间和指派工作给楼层服务员。§  Ensure staff under his / her jurisdiction performs their duties and responsibilities according to approved systems and procedures.确保员工在领班的管辖内对他们的工作负责。§  Give additional assignments over and above regular duties if required.如果有要求可以给于额外的协助。§  Prepare work schedules and distribute work assignments / projects and room allocations for VIP’s and RA’s fairly.准备工作安排和安排计划清洁及公平的分配给每位楼层服务员的工作量b. Keep all linen and supply closets neat, clean and stocked.保持所有的布草备品柜干净清洁整齐，备量充足。c.  Pick-up computer print-out and room allocations from the Coordinator / Order Taker and act accordingly.从文员处打印当天的报表d.  Carry out the following routine assignments:贯彻和落实日常工作的分配：i. Ensure room attendants / housemen emptied and cleaned their vacuum cleaners, and other cleaning tools before going off duty.楼层服务员确保在下班之前清理吸尘器和整理好其他的清理工具。  ii. Check room attendants while cleaning guestrooms to see if proper and correct procedures are being used.检查服务员在清洁房间时是否按照正确的方法和流程。iii. Ensure that VIP’s and RA allocated rooms for the day are given

• 健身中心经理 Health Club Manager

• 银川新华联喜来登酒店
• 2018-09-18 18:25:18

   健身中心经理 Health Club Manager Management/Planning管理/规划   To be responsible for overall operation       of the Health Club which includes the swimming Pool, sauna, locker       facilities, pool bar. 负责康乐中心的运营包括游泳池、桑拿、更衣设备、泳吧 To Direct and supervise the staff of the       Health Club in daily operation. 指导监管康乐中心员工的日常工作 To coordinate training activities on a       weekly, monthly schedule. 安排每周、每月的培训计划 To be very familiar and train all staff       on Hygienic requirements set by both local government and The JW Marriott       Shanghai standards. 熟悉当地政府和JW万豪的卫生标准并按要求对员工进行培训 To supervise and monitor the hygiene       level of Swimming Pool and Jacuzzi. 监督监测泳池和蒸汽池的卫生情况 Maintain and operate the Pool Bar in a       Professional manner whilst meeting all Bar and Beverage requirements set       by local laws. 以专业态度维持泳吧的运作并符合地方法对酒吧和饮料的有关规定 Ensure all gym equipment is well       maintained in clean and working order. 确保体育馆设备的清洁和正常运作 Ensure the Swimming Pool and Jacuzzi       area are very clean and hygienic area. 确保泳吧和蒸汽池的清洁 Develop and Maintain the Health Club       Rules and Regulations. 建立并保持康乐中心的规定 Inventory and maintain the proper       amounts of towels, linen, bathrobe and other Health Club Supplies. 清点存货，维持毛巾、布草、浴衣和其他物品的正确数量 Financial Management/Purchasing Controls财务管理/采购控制 Control the expense and cost of       equipment maintenance and supplies for the Health Club within th

• 宴会服务员Banquet Waiter\Waitress

• 银川新华联喜来登酒店
• 2018-09-18 18:25:18

 1.Know the menu for each function served, and be able to knowledgeably explain the major ingredients and preparation methods for each item to be served.了解每个宴会的菜单，能够解释每道菜的主要成分和制作方法。2. Follow timing procedures for setting each course.根据流程上菜。3. Greet and serve guests, following guidelines for aggressive hospitality and all other details of our policies and procedures regarding the service of food and beverage.根据与餐饮服务相关政策的所有细节和好客的姿态招呼和服务客人。4.Acknowledge and respond to all guest requests, bringing them to the attention of captain or supervisor as appropriate.对于客人的要求要负责，必要时报告上级。5. Keep station neat and clean during service. Constantly patrol assigned station, exchanging ashtrays, refilling water and coffee, removing service items and condiments per established policies and procedures.在服务过程中保持工作区域干净整洁。时刻查看被分配的区域，更换烟灰缸，补充水、茶和咖啡，移走不需要的调味品或服务器具。6.  Know and use “suggestive selling” techniques when possible in selling a la carte wine, mixed drinks, after dinner cordials, coffees.懂得并尽可能用“建议式销售”技巧建议已用完餐后茶点需要点酒或混饮的客人。

• 客房送餐主管 Room Service Supervisor

• 银川新华联喜来登酒店
• 2018-09-18 18:25:18

 1.  Open and close shift in accordance with the manager checklist. 根据经理的安排表，上下班。 2.   Initiate aggressive guest interaction through seeking and soliciting feedback from guests. 通过询问客人对食品和服务的反馈，与客人产生互动。 3. Train, maintain and enforce all Marriott service standards in the outlet. 保证该部门的培训，管理，和任务的执行都是根据万豪的标准。 4.  Enforce the Marriott standardized drink recipe and presentation guidelines to ensure consistent quality beverage to our guests in accordance with the Marriott Bar Guide. 根据万豪的酒吧准则，使用万豪标准的饮料单谱，执行万豪的服务标准，保证递送给客人饮品的的品质。 5.Properly execute revenue and check control procedures on shift. 完成指标，检查上班的时间管理。 6. Handle daily associate relations (i.e. scheduling, time adjustments). 处理员工日常工作关系，比如：工作时间，上班时间调整。 7.  Maintain a safe & sanitary work environment for all associate & guests. 保证员工安定的工作环境，确保给予客人稳定的环境。

• 客房送餐服务员 Room Seervice Waiter

• 银川新华联喜来登酒店
• 2018-09-18 18:25:18

1.    Open and close shift in accordance with the manager checklist. 根据经理的安排表，上下班。 2.   Initiate aggressive guest interaction through seeking and soliciting feedback from guests. 通过询问客人对食品和服务的反馈，与客人产生互动。 3.  Train, maintain and enforce all Marriott service standards in the outlet. 保证该部门的培训，管理，和任务的执行都是根据万豪的标准。 4.Enforce the Marriott standardized drink recipe and presentation guidelines to ensure consistent quality beverage to our guests in accordance with the Marriott Bar Guide. 根据万豪的酒吧准则，使用万豪标准的饮料单谱，执行万豪的服务标准，保证递送给客人饮品的的品质。 5.Properly execute revenue and check control procedures on shift. 完成指标，检查上班的时间管理。 6.  Handle daily associate relations (i.e. scheduling, time adjustments). 处理员工日常工作关系，比如：工作时间，上班时间调整。 7.  Maintain a safe & sanitary work environment for all associate & guests. 保证员工安定的工作环境，确保给予客人稳定的环境。 8.  Gather and implement

• 中餐厅咨客 Chinese Restaurant Hostess

• 银川新华联喜来登酒店
• 2018-09-18 18:25:18

1.  Follow hostess opening & closing checklist thoroughly. 遵守服务人员开门和关门的注意事项 2. Check in servers and other associates for uniform. 检查自己的服务，监督其他员工的着装情况。 3. Maintain guest flow charts to track number of guests to each station and in order to track volume per hour. 记录下各个区域的客人数量，以统计每小时，各个区域的客流量。 4.  Ensure that the front of the restaurant is always covered. 保证餐厅前一直有人在岗。 5.   Ensure that the front of the restaurant is spotless at all times. 保证餐厅前的干净。 6.   Check on every table to ensure that it is clean, spotless and fully setup and that all silverware and glassware is spotless before any guests are seated at the table.  In addition, check to ensure that all chairs are free of crumbs and that the carpet is spotless. 检查桌椅是否干净，布置是否整齐，银质餐具，玻璃杯是否沾有污点。另外检查椅子和地毯是否干净。 7.  Check on guests to get feedback on the quality of their meals, service, etc. and share any problems that arise immediately—inform supervisor and manager immediately, but try to take care of the problem at once.

• 中餐厅服务员 Chinese Restaurant WaiterWaitress

• 银川新华联喜来登酒店
• 2018-09-18 18:25:18

  1.Check your station, prior to opening, for cleanliness of tables and chairs, proper set-up of salt and pepper, sugar, ashtrays, flowers, lamp, clean cutlery and glassware. 检查站立位置，开门优先，整洁桌椅，正确放置盐，胡椒粉，糖，烟灰碟，装饰花，台灯，干净的刀叉餐具和玻璃杯。 2. Do all necessary opening and closing side work according to the side work schedule. 根据时间表，执行开门和关门的辅助工作。 3.  Have all necessary tools ready: tray, pen, bus towel, corkscrew, etc. 必备所需工具，如：碟盘，笔，手巾，瓶塞钻等。 4.  Develop a complete knowledge of menu items, their garnish, contents and preparation methods. Be ready to answer any guest questions about the menu in a positive and concise way. Know the use records. 熟知菜谱上食物的饰菜，材料，烹饪方式等。正确回答客人提出与菜谱内容相关的问题。 5.  Operate the Point of Sale terminal correctly and follow all Marriott check-closing procedures. 根据万豪的准则，正确执行“销售指标”的目标。 6.   Practice aggressive hospitality and use Suggestive Selling techniques when taking guest’s order. 接收到客人的要求时，热情招待，并运用“建议式购买”的方法。 7.

• 特色餐厅经理 Special Restaurant Manager

• 银川新华联喜来登酒店
• 2018-09-18 18:25:18

OPERATIONS    工作范围： Preparation of the yearly department budget by using history & forecasting techniques to develop an aggressive budget that reflects the achievable capabilities. 利用以往的经验和对未来的预测，准备部门的年预算报告，并发展一个具有可现实现性的预算目标。 Accurately forecast business demands to ensure efficient staffing & food production.准确的预测未来的商业需求，保证充足的人员配备和食品。To ensure the efficient scheduling of management & associates.合理的安排员工的工作时间表和管理计划表。To ensure the awareness & enforcement of all Marriott S.O.P.’s & Property L.S.O.P.’s.熟知并执行所有万豪标准操作程序和当地酒店标准操作程序。Enforce operational Standards that are periodically reviewed & updated.执行公司的规章制度，并定期回顾和加以革新Be responsible for maintaining outlet safety and sanitation standards at all times. 保证部门的安全性，保持卫生设施的标准。 Enforce Marriott’s 39-point sanitation checklist by having all outlets inspected on a monthly basis. 执行万豪酒店的39点卫生标准，每月对所有的部门进行卫生检查。 Be responsible for asset management of all outlet property & facilities. 负责所有部门的物品和设施的财产管理。 Conduct a preventative maintenance inspection on a monthly basis. 每月对所有部门进行卫生清洁维护的检查。

• 大堂吧服务员 Lounge Waitress

• 银川新华联喜来登酒店
• 2018-09-18 18:25:18

1. Check your station, prior to opening, for cleanliness of tables and chairs, proper set-up of salt and pepper, sugar, ashtrays, flowers, lamp, clean cutlery and glassware.检查你的工作区域，把最先要打开的都打开，清洁桌子椅子，准备好盐，胡椒，糖，烟灰缸，花瓶，餐具和杯子。2. Do all necessary opening and closing side work according to the side work schedule.做好所有必要的开档和关档的工作记录表。3.  Have all necessary tools ready: tray, pen, bus towel, corkscrew, etc.准备好所有必要的工具：托盘，笔，纸巾，酒刀。等等。4.   Develop a complete knowledge of menu items, their garnish, contents and preparation methods. Be ready to answer any guest questions about the menu in a positive and concise way. Know the use records.熟悉菜单上的各项菜，他们的装饰，内容和调制品。准备正确的简明扼要的回答客人提出关于菜单上的问题。5.  Operate the Point of Sale terminal correctly and follow all Marriott check-closing procedures.正确运行销售终端的要点并且遵守所有万豪收档程序。6. Practice aggressive hospitality and use Suggestive Selling techniques when taking guest’s order.当接受客人点单时试着用积极的亲切的销售技巧来提议客人。7.  Develop a good knowledge of beverages, liquors, and wine service.

• 培训经理 Training Manager

• 银川新华联喜来登酒店
• 2018-09-18 18:25:09

培训经理Training ManagerFunction as primary support to      the Director of Human Resources including activities in planning,      organizing and executing activities leading to the training and      development of qualified associates.支持人力资源总监计划、安排和实施各种活动，以培训和发展优秀员工。 Oversee the day-to-day operations      and functions of the Training Department.组织培训部日常运作。 Prepare annual training plan      according to training need analysis of each department and the      recommendation from the Leadership Team.根据部门培训需求和管理层的要求准备年度培训计划。 Design, organize and facilitate      training activities and programs according to the training plan and      monthly training schedule.根据培训计划和月度培训日程，设计、安排和实施培训。 Ensure training facilities and      logistics are well prepared and provided.保证培训器材和设施完好。 Develop and conduct effective      orientation programs for new-hired hotel managers and associates.为新入职员工和经理设计并讲授入职培训。 Assess training effectiveness by      carry out course evaluation and regular meetings with Leadership Team.通过对课程的评估及与管理层的定期会议，对培训效果进行评估。 Assist managers in sourcing,      obtaining or developing training courses, training aids and materials.协助经理发掘、获得和设计培训课程及培训资料。 Ensure the number of training      hours being completed based on Marriott and hotel requirement and maintain      an up-to date training records for all managers and associates.根据万豪的标准，保证培训小时数的完成。确保经理和员工的培训记录及时更新。 Provide advice and assistance to      managers and associates on all matters pertaining to training.为经理和员工培训提供建议和支持。 

• 西厨副廚 Sous Chef - Western kitchen

• 银川新华联喜来登酒店
• 2018-09-18 18:25:09

西厨房副总厨Western Kitchen Sous Chef1.      Supervises Café Kitchen preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.监督咖啡厅厨房房生产运营，确保执行所有关于餐饮的政策，标准及程序2.      Assists Executive Chef and Executive Sous Chef with kitchen operations as necessary.协助行政总厨及行政副总厨维持厨房的运营3.      Performs all duties of kitchen associates as required.履行厨房员工的责任4.      Recognizes superior quality products, presentations and flavor.注重食品的质量，呈现方式及风味5.      Maintains food preparation handling and correct storage standards.做好备菜及履行正确的贮藏标准6.      Maintains purchasing, receiving and food storage standards.维持采购，收货及食品贮藏标准7.      Ensures compliance with all local, state and federal (Health Department) regulations.确保遵守当地政府（卫生部门）的规定8.      Supports procedures for food & beverage portion and waste controls.支持餐饮部的各项程序及对浪费的控制9.      Calculates accurate theoretical and weighted food costs.准确计算食品的理论成本10.   Follows proper handling and right temperature of all food products.11.   遵循食品的适当处理及正确的保存温度12.   Knows and implements Marriott's 70 Points of Hygiene and Safety Standards.13.   了解并执行万豪70项卫生及安全标准14.   Operates and maintains all department equipment and reports malfunctions.操作及维护所有部门的设备，并汇报设备故障15.   Ensure all managers and associates follow all job safety regulations and all hazards are reported to Loss Prevention and Engineering.确保所有的经理，员工遵循工作安全规则，所有的危险都要报告给预防损失部门及工程部16.   Conduct a preventative maintenance inspection on a monthly basis.每月进行预防性维修检查17.&n

• 中餐厅经理 Chinese Restaurant Manager

• 银川新华联喜来登酒店
• 2018-09-18 18:25:09

中餐厅经理 Chinese Restaurant Manager Directly responsible for the restaurant area, ensuring a smooth running, profitable operation within the framework of the hotel. 处理就餐区域内的工作。在宾馆的规范制度下，确保餐厅运作正常，并获得利润。 Responsible to maintain the overall welfare of our associates by providing them with the training and resources to take care of our guests. 确保员工的各种福利，提供员工职业培训和各种资源，以实现更好的服务。 Achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure. 实现部门的预算指标。通过激增销售，合理支出，来获得利润。 Be responsible for the monthly department Profit & Loss Statement. 负责部门的月赢亏报表。     SPECIFIC DUTIES 工作任務 :   OPERATIONS    工作范围： Preparation of the yearly department budget by using history & forecasting techniques to develop an aggressive budget that reflects the achievable capabilities. 利用以往的经验和对未来的预测，准备部门的年预算报告，并发展一个具有可现实现性的预算目标。 Accurately forecast business demands to ensure efficient staffing & food production.准确的预测未来的商业需求，保证充足的人员配备和食品。To ensure the efficient scheduling of management & associates.合理的安排员工的工作时间表和管理计划表。To ensure the awareness & enforcement of all Marriott S.O.P.’s & Property L.S.O.P.’s.熟知并执行所有万豪标准操作程序和当地酒店标准操作程序。Enforce operational Standards that are periodically reviewed & updated.执行公司的规章制度，并定期回顾和加以革新Be responsible for maintaining outlet safety and sanitation standards at all times. 保证部门的安全性，保持卫生设施的标准。 Enforce Marriott’s 39-point sanitation checklist by having all outlets inspected on a monthly basis. 执行万豪酒店的39点卫生标准，每月对所有的部门进行卫生检查。 Be responsible for asset management of all outlet property & facilities. 负责所有部门的物品和设施的财产管理。 Conduct a preventative maintenance inspection on a monthly basis.

• 总管事 Chief Steward

• 银川新华联喜来登酒店
• 2018-09-18 18:25:09

总管事Chief Stewarding1.     Directly responsible for the Sanitation of all Culinary & Front of House operational areas.直接负责所有烹饪及客服区域的清洁消毒工作.2.     Maintain China, Glass & Silver inventory, labor & supplies costs within Budgeted guidelines.在预算规定内维护瓷器,玻璃器皿及银器的盘点, 劳动力及供应商品的成本问题.3.     Maintain clean & sanitized food preparation areas including all production equipment.保证食品加工区域的生产设备清洁及经过消毒4.     Responsible for the proper cleaning & storage of all dishes & serving equipment.负责正确的清洗及所有餐碟及服务设备的存放.5.     Responsible for the supervision of all trash removal to be dispose in garbage rooms.负责所有的废弃物统一回收到垃圾房.6.     Responsible for maintaining the cleanliness of floor, wall, ceiling and exhaust hoods for all food preparation areas.负责维护所有食物准备区域的地面, 墙壁, 天花板及排风管道的清洁.7.     Responsible for the weekly cleaning & dish room supplies order.负责每周清洁及洗碗房的配件申购.8.     Maintain China and silver level accordance with guidelines set by Director of Food & Beverage.  Participate in monthly and quarterly China Inventory.维护餐饮总监设定的瓷器和银器的级别. 参与每月及每季度的瓷器盘点.9.     Enforce Marriott’s 39 point Sanitation Checklist by having all Kitchens inspected on a monthly basis.督促万豪39点自测每月按时完成.10.  Constantly spot-check equipment for sanitation, safety and proper working condition.坚持做好设备清洁消毒检查, 安全和正确的工作状况.11.  Attend BEO and other related meeting, as appropriate.固定参加宴会统筹会议及其他相关会议.12.  Ensure daily Sanitation inspections are made and follow –up确保制定日常卫生检查并做好跟踪工作.13.  Accurately forecast business demands on a weekly basis to ensure efficient staffing.正确根据每周营业状况安排有效率的人员配备.14.  Responsible fo