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薪资: 4.5千-5.5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:上海-静安区 食宿:提供食宿

Job Summary:The Calypso service leader is responsible for assisting the Operation Manager & Assistant Manager for day-to-day operations and management of outlet in line with hotel standards and policies. Delegation of duties and responsibilities to the service associate is necessary to ensure the proper functioning of all phases of F&B service in the areas under their control. He/she may be designated to take charge of any area at any time and therefore must have a full and comprehensive working knowledge of all areas within the Food and Beverage Division. Make sure that the guest is greeted and served promptly and to the required standard.  Assisting the Operation Managers and their subordinates with the daily operation of the room and staff supervision.  Oversees activity of Waiters/Waitresses and ensures maximum service is extended to the guests in their assigned station.  It should be noted that a Captain can be designated in charge of any area at any time and therefore must have a full and comprehensive working knowledge of all areas within the Food and Beverage Division.  You may be assigned ‘in charge’ of a section at certain times and will be responsible for the operation at that time.  You may refer to a more senior F&B Management person for advice if so required on any matter. Key Areas:-            General Knowledge                      -            Operations / Communications      -            Fire and Life Safety                      -            Hygiene and Sanitation                -            Staffing and Training                   -            Cost Control                                  -            Encourage team participation      -            Listen to our customers                -            Guest Relation                             -            Personal Grooming                     -            Attitude                                         -            Leadership                                    -            Product Knowledge                  -            SOP /P&P                                  -            System                                          

薪资: 4千-6千 经验:2年以上 企业类型:全服务中档酒店/4星级
地区:上海-浦东新区 食宿:提供食宿

岗位职责:1.主管全日餐厅工作,落实各个时期的工作任务。2.制定各项餐饮推销计划与策略。3.监督员工按照规范标准对客服务,对员工进行绩效评估,实施奖惩制度。4.处理宾客的投诉,不断改善服务质量。5.设备设施的维修保养,严格物资管理制度,做好餐厅安全管理。6.根据季节差异、客源情况为厨房制定特色菜单提供建议,日常与厨房协作,保持厅面与厨房的有效衔接。岗位要求:1.中专及以上文化程度;2年以上同岗位工作经验; 2.精通餐饮的业务知识,有中西餐厅经验者尤佳;3.具有较强的社会活动能力、组织领导工作能力;4. 掌握良好的培训能力。

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