Core Work Activities / Job Specific Tasks Ensuring Culinary Standards and Responsibilities are Met 确保达到烹饪的标准和职责 Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. 准备和烹饪所有类型的食物，无论是常规的还是为特殊客人或宴会准备的。 Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness. 审核和调整厨房系统和程序，确保其有效性。 Develops, designs, or creates new menus and recipes based on standards nor artistic contributions. 基于艺术的灵感，开发、设计或创建新的菜单和菜谱。 Demonstrates knowledge of high quality food products, presentations and flavor. 具备高品质食品、演示和口味方面的知识。 Ensures compliance with food handling and sanitation standards. 确保符合食品处理和卫生标准。 Ensures compliance with all applicable laws and regulations. 确保遵守所有适用的法律法规。 Follows proper handling and right temperature of all food products. 遵循正确的操作和所有食品的正确温度。 Knows and implements brand’s Safety Standards. 了解并执行品牌的安全标准。 Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. 监督厨房的倒班操作，确保遵守所有的餐饮政策、标准和程序。 Maintains purchasing, receiving and food storage standards. 维护采购、收货和食品储存标准。操作和维护厨房所有的设备，并报告故障。 Operates and maintains all department equipment and reports malfunctions. 操作和维护厨房所有的设备，并报告故障。 Supports procedures for food & beverage portion and waste controls. 支持食品和饮料的分配程序和浪费控制。 Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant. 为餐厅的食物准备、能源使用和废物管理制定和实施环保的流程和程序。 Checks the quality of raw and cooked food products to ensure that standards are met. 检查生熟食品的质量，确保符合标准。 Assists in determining how food should be presented and creates decorative food displays. 协助确定食物应该如何呈现，并创建装饰性的食物展示。 Leading Culinary Team 领导烹饪团队 Supervises and coordinates activities of cooks and workers engaged in food preparation. 监督和协调厨师和食品准备工人的活动。 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. 运用人际关系和沟通技巧来领导、影响和鼓励他人;提倡健全的财务/业务决策;演示了诚实、正直;领导以身作则。 Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. 管理员工。管理所有日常运营。了解员工的职位，能够在员工不在的时候履行职责。 Encourages and builds mutual trust, respect, and cooperation among team members. 鼓励并建立团队成员之间的相互信任、尊重和合作。 Serves as a role model to demonstrate appropriate behaviors. 充当行为榜样，展示适当的行为。 Ensures and maintains the productivity level of employees. 确保和保持员工的生产力水平。 Ensures that menu items are prepared and presented according to use record standards. 确保菜单项按照使用记录标准准备和呈现。 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. 与员工建立并保持开放、协作的关系，并确保员工在团队中也这样做。 Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. 每周评估日常生产需求，并每天与厨房人员沟通生产需求。 Leads shifts while personally preparing food items and executing requests based on required specifications. 负责倒班，同时亲自准备食物，并根据要求的规格执行要求。 Maintaining Culinary Goals 保持烹饪目标 Achieves and exceeds goals including performance goals, budget goals, team goals, etc. 完成并超越目标，包括绩效目标、预算目标、团队目标等。 Develops specific goals and plans to prioritize, organize, and accomplish your work. 制定具体的目标和计划，按优先级排列、组织和完成工作。 Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. 根据需要理解预算、经营报表和工资进度报告，以协助部门的财务管理。 Schedules employees to business demands and tracks employee time and attendance. 根据业务需求安排员工，跟踪员工的时间和出勤情况。 Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. 理解部门运营对整体物业财务目标和目标的影响，并设法实现或超过预算目标。 Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained. 根据预算订购员工制服，并确保制服有适当的库存和维护。 Reviews staffing levels to ensure that guest service, operational and financial objectives are met. 审核人员配置水平，确保达到客人服务、运营和财务目标。 Ensuring Exceptional Customer Service 确保卓越的客户服务 Provides services that are above and beyond for customer satisfaction and retention. 提供超越客户满意度和保留率的服务。 Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. 管理日常运营，确保质量、标准和满足客户的期望。 Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. 通过沟通和帮助个人理解客人的需求，提供指导、反馈和个人指导来改进服务。 Sets a positive example for guest relations. 为客人关系树立一个积极的榜样。 Handles guest problems and complaints. 处理客人的问题和投诉。 Strives to improve service performance. 努力提高服务绩效。 Helps employees receive on-going training to understand guest expectations. 帮助员工接受持续的培训，了解客人的期望。 Managing and Conducting Human Resource Activities 管理和执行人力资源活动 Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. 确定他人的发展需求，并指导、指导或以其他方式帮助他人提高知识或技能。 Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. 确定他人的教育需求，制定正式的教育或培训计划或课程，并教授或指导他人。 Assists as needed in the interviewing and hiring of employee team members with appropriate skills. 根据需要协助面试和雇佣具有适当技能的员工团队成员。 Participates in the employee performance appraisal process, providing feedback as needed. 参与员工绩效评估过程，根据需要提供反馈。 Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. 征求员工的反馈意见，运用“门户开放”政策，审查员工满意度结果，以发现并解决员工的问题或担忧。 Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes. 参与培训餐厅和餐饮人员的菜单项目，包括配料、准备方法和独特的口味。 Additional Responsibilities 额外的责任 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. 通过电话、书面、电子邮件或亲自向主管、同事和下属提供信息。 Analyzes information and evaluating results to choose the best solution and solve problems. 分析信息和评估结果，选择最佳解决方案并解决问题。 Attends and participates in all pertinent meetings. 参加并参与所有相关会议。 MANAGEMENT COMPETENCIES 管理能力 Leadership 领导力 Adaptability 适应性 Adjust priorities flexibly; communicate the impact of changes. 灵活调整工作优先级，沟通变革带来的影响。 Communication 沟通 Convey complex information persuasively and listen actively. 清晰传递复杂信息，积极倾听。 Problem Solving and Decision Making 问题解决与决策 Analyze options before decisions; engage others for alignment. 决策前分析备选方案，吸纳他人意见达成共识。 Professional Demeanor 职业素养 Be confident, respected and consistent with company values. 自信得体，尊重他人，恪守公司价值观。 Building and Contributing to Teams 团队建设 Unite the team to achieve shared goals. 凝聚团队，共同完成目标。 Driving for Results 结果导向 Set high standards, take initiative and strive for better outcomes. 设定高标准，主动担当，追求优异成果。 Planning and Organizing 规划统筹 Plan work reasonably and prioritize tasks. 合理规划工作，分清任务轻重缓急。 Building Relationships 建立人际关系 Coworker Relationships 同事关系 Build trust and cooperate with colleagues. 与同事建立信任，高效协作。 Customer Relationships 客户关系 Maintain customer relationships based on customer needs. 立足客户需求，维护客户关系。 Generating Talent and Organizational Capability 人才与组织能力 Organizational Capability 组织能力 Optimize workflows to support team goals. 优化工作流程，支撑团队目标。 Talent Management 人才管理 Coach and give feedback to develop employees. 提供指导反馈，培养员工能力。 Basic Cookery 基础烹饪 Skilled in cooking techniques, recipes and food plating. 掌握烹饪技法、食谱运用与菜品摆盘。 Food Production and Presentation 菜品制作与出品 Know food processing, storage and hygiene standards. 熟悉食材加工、储存及卫生标准。 Cooking 烹饪实操 Cook dishes proficiently with various equipment and techniques. 熟练使用设备与技法烹制菜品。 Food Storage and Rotation 食材储存周转 Follow FIFO rules to manage food stock safely. 遵循先进先出，规范食材库存管理。 Food Handling 食材处理 Follow food safety requirements during preparation. 备餐过程遵守食品安全规范。 Kitchen Maintenance 厨房维护 Keep storage and cooking areas clean. 维持储物区、操作区整洁。 Kitchen Tools and Equipment 厨具设备 Use and store kitchen tools and equipment safely. 安全使用与收纳厨具设备。 Cleaning the Kitchen 厨房清洁 Clean kitchen facilities and properly use cleaning supplies. 清洁厨房设施，规范使用清洁用品。 Purchasing and Materials Management 采购物料管理 Manage suppliers, purchasing and inventory. 管理供应商、采购及库存。 Basic Competencies 基础能力 Basic Computer Skills 基础电脑技能 Use common computers and office software. 使用基础电脑及办公软件。 Express ideas clearly in writing. 书面沟通简洁清晰。