• SPA技师

• 上海水裹酒店管理有限公司
• 2020-06-07 13:01:37

筹开期间有保底工资，开业后具体的收入提成面谈

• SPA养生技术老师

• 北京曲水兰亭度假酒店有限公司
• 2020-06-04 13:52:28

尊敬的应聘者：本酒店郑重承诺，免费提供食宿，每餐六菜两汤。是创立8年的正规企业。下面请诚心寻求酒店发展的你，仔细浏览此帖子，若符合你的职业期望，你也符合我们的岗位要求，请直接电话咨询后来店面试。足疗技师任职资格：1、五官端正，形象气质佳，女士：净身高160CM以上，年龄18-28岁；2、有团队精神和良好的敬业精神；岗位职责：1. 负责向客人提供专业的采耳养生服务；2. 不断提高、改善服务内容及服务质量；3. 负责保持工作区域的卫生、工作用具的清洁；应聘须知：面试时间：9:00--17:00所有应聘者携带身份证到公司人事部应聘，有从业经验者优先录用，公司人事部根据招聘流程安排面试，一经录用即可办理入职手续。面试地址：北京市朝阳四惠惠河南街1070号 {北京曲水兰亭度假酒店}地铁路线：乘地铁1号线四惠东站下A口出，过天桥到马路对面，步行至曲水兰亭度假酒店。公交路线：四惠交通枢纽站--陈家林站途径公交车： 1路 57路 58路 322路 363路 397路 405路 450路 455路 468路 475路 496路 506路 517路 553路 605路 648路 657路 666路 671路 865路 988路 989路 快速直达专线75路 夜1路 夜27路 专113路 专167路下车右转步行10分钟至曲水兰亭度假酒店 

• SPA技师

• 西双版纳景兰酒店股份有限公司
• 2020-06-06 20:00:45

岗位职责1.负责为SPA客人提供专业的美容美体服务；2.定期简历宾客及常客档案，了解客户的爱好、要求及皮肤的特性，以便更好的提供服务；岗位要求1.限女性，仪表大方，熟悉理疗产品和手法2.良好的语言表达能力，善于沟通，服务意识强，工作耐心细致；3.吃苦耐劳，爱岗敬业，良好的个人素质，较高的职业素养和道德；4.性格开朗乐观，积极向上，团队协作能力强。

• SPA技师

• 北京路斯凯特咨询有限公司
• 2020-06-07 07:51:19

岗位职责： 1、为顾客提供皮肤护理、美容美体服务； 2、安照美容仪器要求、程序、性能进行美容护理操作； 3、保持工作环境的干净整洁； 4、学习产品知识和专业技术，不断提高自身职业素质和技能； 5、能指导美容助理工作。 任职资格： 1、形象好，气质佳，在18到40岁之间； 2、有一年以上美容美体/纤体，仪器操作经验； 3、沟通理解能力强、技术手法好，有服务意识； 4、具有亲和力和团队精神，有上进心； 5、有美容师资格证术或者中医证书优先考虑。 有意者可直接拨打联系电话。

• SPA技师 Beauty Therapist

• 富春江励骏酒店
• 2020-06-04 13:20:13

岗位职责1.负责为SPA客人提供专业的美容服务；2.定期简历宾客及常客档案，了解客户的爱好、要求及皮肤的特性，以便更好的提供服务；3.负责保管美容及按摩工具，对工具、美容用品的采购提出建议。岗位要求1.限女性，皮肤好，仪表大方，熟悉美容产品和手法；2.持有美容师证书者、有美容院及大型会所工作经验者优先考虑；3.良好的语言表达能力，善于沟通，服务意识强，工作耐心细致；4.吃苦耐劳，爱岗敬业，良好的个人素质，较高的职业素养和道德；5.性格开朗乐观，积极向上，团队协作能力强。

• SPA技师

• 北京百富怡大酒店
• 2020-06-07 16:06:43

岗位职责1.负责为SPA客人提供专业的美容服务；2.定期简历宾客及常客档案，了解客户的爱好、要求及皮肤的特性，以便更好的提供服务；3.负责保管美容及按摩工具，对工具、美容用品的采购提出建议。岗位要求1.限女性，皮肤好，仪表大方，熟悉美容产品和手法；2.持有美容师证书者、有美容院及大型会所工作经验者优先考虑；3.良好的语言表达能力，善于沟通，服务意识强，工作耐心细致；4.吃苦耐劳，爱岗敬业，良好的个人素质，较高的职业素养和道德；5.性格开朗乐观，积极向上，团队协作能力强。

• SPA芳疗师

• 重庆恒大酒店
• 2020-06-04 13:17:02

职位要求：1、形象气质佳；2、年龄20-25岁；3、身高165左右。4、在五星酒店、水会、spa会所等从事过按摩、spa、美容等岗位。

• 芳疗师

• 上海恒大海上威尼斯酒店
• 2020-06-05 15:41:36

 【任职条件】（1）   女性，高中以上学历，有SPA美容工作经验者优先。（2）   具有较强客户沟通能力及语言表达能力。  【工作职责】（1）   能够遵守恒大酒店及部门的各项管理制度及相关规定，服从工作安排； （2）   熟练掌握SPA美容等服务专业技术知识，熟悉经络及养生基础知识，能向客人提供优质的SPA美容护理项目服务； （3）   熟练掌握健康中心SPA美容项目操作程序，能够按照服务规范，热情、主动、耐心地向客人提供技术项目服务；（4）   积极参加各项技能、技术的培训，不断提高自己的服务水平，争当优秀芳疗师；（5）   努力推销SPA美容项目，完成业绩指标；（6）   服务过程中，要满足客人合理正当的服务要求，增加客人回头率；（7）   在服务过程中，认真听取并征询客人的意见和要求，并将信息反馈给部门领导；（8）   在为客人提供技术项目服务时，负责房间内公共物品的管理与维护。

• 热带雨林Spa Rain Forest Spa

• 瑞莲庄（横琴）度假主题酒店
• 2020-06-05 08:58:06

热带雨林Spa Rain Forest Spa

• ID29161 Therapists 理疗师

• 广州圣丰索菲特酒店
• 2020-06-05 08:29:53

1. To massage clients maintaining the clients comfort at all times.为客人提供舒适的按摩理疗。2.Perform all 25, 50 and 80 minute body treatments, as certified/trained to do so.按规定为客人提供25分钟，50分钟或80分钟的疗程。3.Be on time for appointments and thoroughly review appointments after completing each massage.准时出席每一次预约疗程，复查每一次落实的预约时间。4.Keep work area clean and neat at all times.随时保持工作区域干净整洁。5.Maintain an ample supply of massage oils, alcohol, towels, sheets, and other necessary supplies in a neat and orderly fashion within the massage work area.  Preparation of kits as required/needed.保证工作区域所有相关用品充足及摆放整洁，如按摩精油，酒精，被单和其他工作必需品。6.The ability to courteously interact and answer all facility related questions with members and guests.解答客人对设备的相关疑问，保证与客人的互动过程亲切及有耐心。7. Perform loofah treatments and herbal wraps as required.按客人要求提供相应疗程。8. Assist in the co‑ordination of Body Tech. services with other spa programmes.协助协调各项服务，如有需要可向客人提供其他水疗项目的信息。9. Insure current trends in body treatment industry.确保所有项目都紧跟市场趋势，向客人提供最新的服务。10.Serve as catalyst to promote spa services to members and hotel guests.做好酒店与会员的沟通桥梁。11.Maintain current professional licenses.维护执业牌照。12.Report dysfunctional equipment to Operations Manager.向前线经理汇报问题器械型号。13.Work with the Body Tech. Supervisor in the formulation of plans for projects and other areas.与美体疗程主管商讨推广项目配方。14. Ensure individual is well versed in all aspects of the Spa's operations i.e .Business telephone usage, Guest relations, Spa services (massage, loofah, facial, etc.), Retail sales ...帮助管理及实施员工的水疗部全面培训，例如：电话技巧，客户关系，水疗服务（按摩，美容等），零售。15. Assist in the operations of all spa departments as required:按要求协助管理水疗部：Fitness健身中心Facility Operations部门运作Front Desk/Receptions前台/接待台Boutique精品店Sales and Marketing市场销售 Key Responsibilities 主要职责1. ADMINISTRATIVE RESPONSIBILITIES行政职责1.Adherence to Standard Operating Procedures Manual.谨遵运作标准流程手册办公。2. To maintain inventory of supplies for the operations of the treatment rooms.保证工作室的运作必需品数量充足。3.To maintain accurate as required by provincial regulations.按照省级要求办事。4.To attend weekly/monthly Body Tech. departmental communication meetings.出席每周/月度部门会议。 2.HUMAN RESOURCE RESPONSIBILITIE人事职责1. To ensure Body Tech. department maintains a positive relationship with all departments in the Spa and Hotel.与酒店其他部门保持良好关系。2.Responsible for being trained in all facility operations.通过培训熟悉水疗中心设备的操作3.To ensure having a complete understanding of, and adhere to, the hotel's policy relating to safety.确保完全理解和遵守酒店的相关安全政策。4. Responsible for understanding all Spa departments training in pertinent emergency procedures and ensuring all departments are well versed in Salon operations (cross training).负责通过培训水疗中心各部门使其了解相关的紧急措施并确保各部门熟悉美体中心的运作（岗位轮换培训）。5. To ensure all employees adhere to all hotel standards as stated in the employee handbook.确保部门所有员工严格遵守员工手册上所描述的酒店标准。3.FINANCIAL RESPONSIBILITIES财务职责1.Maintain the facility in peak condition at all times while adhering to all aspects of the operations budget, including payroll.保持更新财政预算，包括工资，任何时间都维持部门收支平衡。2. To ensure efficient billing of service to clients.确保能为客人提供有效地账单的服务。 4.OCCUPATIONAL HEALTH AND SAFETY RESPONSIBILITES职业保健和安全职责1.Follow and ensure that follow all safety procedures and practices.确保遵守安全条例工作。2.Adherence of Body Tech. departmental Emergency Procedures/Safety Manual.严格遵守部门的安全条例。3.Ensure adhere to all safety practices of THE HOTEL.确保严格遵守酒店的所有安全条例。4.Maintain equipment for Body Techniques and personal equipment in safe working order.维护部门设备使其能够安全工作。  Other Responsibilities 其他职责  Perform other related duties & special projects as assigned by the supervisor随时执行上级分配的其他相关任务或特殊项目

• SPA技师

• 天津东丽湖恒大酒店
• 2020-06-04 17:22:10

岗位职责1.负责为SPA客人提供专业的美容服务；2.定期简历宾客及常客档案，了解客户的爱好、要求及皮肤的特性，以便更好的提供服务；3.负责保管美容及按摩工具，对工具、美容用品的采购提出建议。岗位要求1.限女性，皮肤好，仪表大方，熟悉按摩手法；2.有美容院及大型会所工作经验者优先考虑；3.良好的语言表达能力，善于沟通，服务意识强，工作耐心细致；4.吃苦耐劳，爱岗敬业，良好的个人素质，较高的职业素养和道德；5.性格开朗乐观，积极向上，团队协作能力强。

• Spa Therapist 水疗中心理疗师

• 北京瑰丽酒店
• 2020-06-06 15:05:24

The SPA Therapist administers professional massage and body treatments to our guests also administers professional facials, Manicure, Pedicure, Waxing . They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments as well as facials and skin care including grooming, and be willing to train in our spa’s specific massage, body, facial manicure pedicure and waxing treatment offerings.  They must possess a thorough knowledge of the skin, have excellent facial massage and skin extraction techniques, possess excellent cleanliness and sanitation practices.They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests.  They must hold and maintain a current state license.

• 理疗师 Therapist

• 璞瑄酒店
• 2020-06-05 19:09:57

Major Responsibilities 主要职责：To deliver treatments and whole spa experience to high standard and ensure the guests’ needs are cared for. 提供高质量的治疗和水疗体验，确保满足客人的需求。Reference and abide by the spa’s standard operating procedures遵守水疗的标准操作程序。Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment areas & rooms.每天对设备、产品进行维护，清理清洁治疗区和房间。To maintain a high standard of appearance and personal hygiene.保持良好的仪容仪表和个人卫生。  Job Specification职位要求:At least 1 years work experience at the same position in a five star hotel.具备五星级酒店同等职位一年以上工作经验。Good communication skills and service oriented.具有良好的沟通能力和服务意识。

• SPA技师

• 郑州大浪淘沙时尚酒店有限公司
• 2020-06-03 15:27:04

岗位职责1.负责为SPA客人提供专业的美容服务；2.定期简历宾客及常客档案，了解客户的爱好、要求及皮肤的特性，以便更好的提供服务；3.负责保管美容及按摩工具，对工具、美容用品的采购提出建议。岗位要求1.限女性，皮肤好，仪表大方，熟悉美容产品和手法；2.持有美容师证书者、有美容院及大型会所工作经验者优先考虑；3.良好的语言表达能力，善于沟通，服务意识强，工作耐心细致；4.吃苦耐劳，爱岗敬业，良好的个人素质，较高的职业素养和道德；5.性格开朗乐观，积极向上，团队协作能力强。

• SAP技师

• 武汉恒大酒店
• 2020-06-05 17:39:05

【任职条件】（1）2 年以上同等岗位工作经验。（2）精通新按摩手法，丰富的技师管理经验。（3）良好的沟通能力和人际关系处理能力。【岗位职责】1.女性优先，仪表大方，熟悉产品和手法；2.有大型会所工作经验者优先考虑；3.良好的语言表达能力，善于沟通，服务意识强，工作耐心细致；4.吃苦耐劳，爱岗敬业，良好的个人素质，较高的职业素养和道德；5.性格开朗乐观，积极向上，团队协作能力强。6.身高165CM以上。

• SPA技师

• 宁波香格里拉大酒店
• 2020-06-05 17:34:36

岗位职责•具体操作礼貌的问候出入场馆的每一个客人。提供专业的理疗，提供一个干净、舒适、整洁的环境来吸引顾客消费。积极和客户沟通与交流。广纳顾客的意见和建议，确保顾客的满意度，礼貌的问候进入理疗区的每一个客人。熟识每一位使用者的基本特征。及时向经理和主管汇报理疗区的突发事件。保持理疗区的卫生整洁。•管理控制客需品，美容产品，零售商品的库存量。•市场销售最大限度的进行专业的理疗产品推销。抓住每一次于客流活动区与客人交流的机会，最大限度的吸引准会员的加入。•其他坚持有计划有目的的实践的精神。出色的完成所有要求的任务。

• 前台顾问

• 北京路斯凯特咨询有限公司
• 2020-06-07 07:51:20

岗位职责1.负责会员管理、疗程和会员卡的销售，每月按规定指标完成一定数量的营业额；2.新老顾客的接待跟进工作；3.顾客问题的咨询；4.安排美疗师服务；5.顾客档案管理；6.定期进行客户电话拜访；7.组织促销工作；8.接受或进行业务培训。岗位要求1.大专以上学历，市场营销/美容美体类专业；2.一年以上本行业工作经验，熟悉美容美发体行业；3.普通话流利，外形甜美、性格和蔼、有亲和力，身高160CM以上。

• 本地疗愈师

• 北京密云海湾半山温泉酒店（2016）
• 2020-06-06 09:46:49

RESPONSIBILITIES职责:·Understand the knowledge and able to perform all treatments offered at the HC as perstandard and policy.了解相关知识，并按照养生中心的要求进行所有的理疗和操作·Ensure all room treatments are clean, re-set up, neat and replenish at the beginning and ending of each shift.确保理疗房的干净。按照标准操作流程布置理疗房，并及时补充布草·Provide professional, healing treatment to all our guests without discriminately. 为客人提供专业的理疗服务·Maintain the cleanliness of HC pantry and store on day-to-day basis.保证理疗室和操作间的整洁，并做日常的维护·Ensure all operating supplies are available on a daily basis.确保所有的疗程用品设备等都是可以正常使用·Attend all HC related training参加所有养生中心相关的培训·Maintain professional relationship with guests.和客人之间维持专业的相处模式·Provide the monthly inventory (product, equipment and tool).做每月的库存盘点（产品，设备和疗程用具）·Collect the general store requisition, snack from kitchen and flower.保证每日水疗的运营需求，保证点心和鲜花的正常调拨·Replenish the daily stock for linen, towels and other supplies as per stock standard.按照标准补充每日所需的毛巾和一次性用品等·Co-operate with team members in any task that related to provide the best guest service.与团队成员合作，提供客人最优质的服务·Effectively inform and educate our guests about specific wellness concern有效地教育客人关于健康养生的知识·Be flexible with schedule, supporting the needs of the HC.灵活地安排时间，支持养生中心的活动·Properly care for equipment and use proper amounts of product to assist with the cost controls.维护设备，并控制疗程成本·Actively promote the HC, treatments, services, retail and memberships, as well as programs, promotions or discounts available.积极推广养生中心的服务项目，会员卡销售，以及促销和折扣·Handle guests questions and concerns professionally and courteously以专业和礼貌的方式处理客人的问题·Provide accurate, appropriate and immediate responses to all requests by guests.准确亲和地回答客人的问题·Conduct the opening/morning duty as per opening checklist task for opening shift therapist.根据每日开班流程，准备早班的工作·Assist in all areas of HC operation as requested by the management协助养生中心经理完成养生中心相关操作·Conduct the closing duty as per closing checklist task for closing shift therapist.根据每日关门流程，关闭养生中心·To fully understand, implement and maintain the standard staff policies and procedures.充分的执行和完成标准操作流程和酒店政策的相关规定·Be in charge of Reception as needed and handle duties.负责接待工作

• SPA芳疗师/足疗技师

• 厦门原石滩酒店管理有限公司
• 2020-06-04 10:45:17

岗位职责：1、具有足疗、推拿、修脚、指压经验者，有一定的美容美体知识，懂得基本手法运用。有医疗保健和按摩服务专业技术知识，熟悉人体穴位和全身与局部按摩操作技巧，能向宾客提供优质的按摩服务。2、要遵守按摩部的各项管理规定，熟悉工作内容、工作程序，运用按摩服务规范向宾客提供服务。技师招聘热线：陈经理13799739003、18650149460技师保底薪资：4500-6000元/月正式上岗后：7000-15000元/月

• 理疗师/前台/服务员

• 惠州金海湾嘉华度假酒店
• 2020-06-06 20:56:08

1、接待客人与收银2、服务客人与清洁卫生3、做水疗项目服务客人

• SPA Receptionist 水疗中心前台接待

• 上海建业里嘉佩乐酒店
• 2020-06-05 13:32:58

The SPA Receptinist needs to greet guests when guest enters SPA; introduce SPA and all the services, products to guests; properly handling with all guest bookings with details correctly; produce SPA reports by using related SPA system, etc.水疗中心前台接待需要在客人进入水疗中心后问候客人；带客人参观水疗中心，并详细专业地介绍水疗中心的理疗项目及所用产品；处理客人的理疗预定，准确记录细节信息；运用水疗系统生成日常水疗报表等等。This position is opened to both permanent employees and trainees.这一职位接受正式工，也欢迎实习生申请。

• SPA前台接待

• 宁波香格里拉大酒店
• 2020-06-05 17:34:36

岗位职责1.负责会员管理、疗程和会员卡的销售，每月按规定指标完成一定数量的营业额；2.新老顾客的接待跟进工作；3.顾客问题的咨询；4.安排美疗师服务；5.顾客档案管理；6.定期进行客户电话拜访；7.组织促销工作；8.接受或进行业务培训。岗位要求1.高中以上学历；2.一年以上本行业工作经验，熟悉美容美发体行业；3.普通话流利，外形甜美、性格和蔼、有亲和力，身高160CM以上。

• 理疗师 SPA Therapist

• 杭州西子湖四季酒店
• 2020-06-05 16:53:21

The Four Seasons Hotel Hangzhou at West Lake is looking for SPA Therapist who share a passion for excellence and who infuse enthusiasm into everything they do.杭州西子湖四季酒店正在寻找追求卓越并能够倾注热情于做好每一件事的水疗中心理疗师。（具体中文版岗位要求及介绍请见下方）We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates:▶ Commitment to supportive teamwork and open communication▶ Responsibility for ongoing enhancement of their skills and performance▶ Recognition of personal accountability for their own actions and the outcomes of those actions▶ An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the CompanyJoin our teamWe demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us."Four Seasons Hotel Hangzhou at West Lake provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.Responsibilities 1. The ability to provide information to guests about the services offered in the Spa as well as the Resort. 2. The ability to understand benefits, indications and contraindications of all spa services. 3. The ability to utilize all of the professional products safely and accurately. 4. The ability to provide professional treatments for any guest including but not limited to massage, facial treatments and body treatments. 5. The ability to recommend further treatments to your guest to help with their concerns. Etc.…  工作职责1.对所有的理疗项目和服务做到高度专业的水准。2.在表格、文件夹和柜子里更新所有的美容评估卡、优待券、美容项目，记录所有美容产品。3.协助接待自己工作区域内的所有宾客。4.在理疗房里要细心的照顾好宾客，提供满意的服务。5.处理有关宾客理疗的注意事宜。6.确保所有的理疗项目都按照酒店的标准执行。7.更新水疗的美容、按摩技术和产品知识。8.在整个理疗的过程当中都细心的照顾好宾客。等等.…  Preferred Qualifications and Skills1. High school education or equivalent experience.2. Requires good massage skill and beauty product knowledge. Ideally have the beauty or massage skill certificate.3. Mandarin speaking is a must and work authorization in China is required4. Twelve to eighteen months of restaurant, food and beverage, or equivalent experience is required.优先考虑的资质和技能1. 高中及以上学历2. 良好的美容、按摩技能，美容产品知识，持有美容学校颁发的认可证书。3. 中文流利。4. 有相同岗位工作经验1年以上。普通话听写及会话能力。Join us and Enjoy…▶ An opportunity to build a life-long career with global potential and a real sense of pride in work well done▶ Best-in-industry training▶ Complimentary stays at Four Seasons properties (based on availability) with discounted meals▶ Incentive bonus/ competitive salaries▶ Employee service awards▶ Annual employee party/ social and sporting eventsLearn more about what it is like to work at Four Seasons – Visit us:Official Website: http://jobs.fourseasons.com/LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resortsVery East: http://job.veryeast.cn/784080 WeChat: 杭州四季HR

• 理疗师Therapist

• 深圳机场凯悦酒店
• 2020-06-05 16:52:31

 You will be responsible to provide an excellent and consistent level of service to your customers.JOB SPECIFIC DESCRIPTIONPerform professional massage therapy, body treatments, facials, manicures, pedicures and waxing (aesthetic services) and remain current with the industry. Must perform in a safe and professional manner to clients. Provide uncompromised attention to guest/member service.QUALIFICATIONSHolder of an international certification in physical therapy or Spa treatments, with minimum of 2 years work experience as Therapist or Masseur/euse.

• Senior Therapist 高级按摩师

• 杭州西溪喜来登度假酒店
• 2020-06-05 09:08:22

To be able to handle skillfully work as Spa reservation, reception and cashier according to SOP& LSOP, and to greet and handle all guests, both internal and external. Handle sensitive issues with employees and / or guests with tact, respect, diplomacy and confidentiality.根据SOP及LSOP熟练完成水疗预订、接待及收银方面的工作, 迎送所有内部或店外的客人；机智灵活的处理客人或同事的敏感性问题To fully understand all the spa menu and all the spa promotion, use reservations forms whether on the telephone or face to face with spa guests to ensure you obtain all the necessary information such as guests’ room number, treatment requested etc. To control well about the reservation time and the treatment room.了解并熟知部门的所有菜单以及推广活动的详情，不管是在电话中还是直接与客人面对面沟通都确保获客人的预订信息,如：房号、预约疗程等并记录在预订本上，合理控制疗程预订时间和疗程房间；To ensure a standard, consistent and professional manner when receiving guests.： Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible…Thanks guests with genuine appreciation and provide a fond farewell. Answer telephones using appropriate etiquette .( About the details can refer to the LSOP)确保接待客人时,体现出标准化和规范化的专业性礼貌礼仪.：如在欢迎和送别每一位客人时微笑、保持眼神接触、语气  友好、在得知客人姓名的情况下尽量的使用客人的姓名称呼客人，真诚的感谢和送别客人。使用标准化的礼节用语接听客人来电。