Main Duties /主要职责
To ensure all supplies and goods hotel requests are supplied on time, and analyzing the following-
确保按时采购酒店所需的经营用品,并且分析和掌握以下信息
-All inventory items consumption and stock on hand
所有存货品种的用量和库存量
-Recent\forecast hotel occupancy and F&B operation
酒店目前\预计的出租率以及餐饮部运营
1. Market Survey 市场调查
- Familiar with the local market on products and resources and communicate with alternative depts.
熟悉本地市场的产品和货源,和不同部门交换意见。
2. Administration 行政职责
Ensure the sorts and quality of the hotel products
确保酒店采购物品的种类和质量
To get at least three quotations and ensure to purchase the best quality at best price.
执行至少3个报价制度,确保采购物品的物美价廉。
Communicate with the user Depts. for not available and delay arrival goods.
出现市场断货和延时送货应及时通知使用部门。
3. Communication 信息沟通
- With the user Dept update feed back, get suggestion, give proposal and introduce new on products.
- 和使用部门:听取反馈和建议,发表建议和推荐新型品种。
- With the suppliers: to clarify the supplier’s ability, products and service quality, reputation, working relationship, constantly etc, and respect suppliers.
- 和供应商:鉴别其供货能力,产品质量和售后服务,声誉,合作关系,一贯性并且尊重他们。
- With other brother hotel: on every available aspect.
- 和其他兄弟酒店:全方位交换信息。
- Leads the team: upfront, hands on, visible leadership
- 管理团队:以身作则,传递下去,具有可见性
- Determines priorities: prepares the daily things-to-do memo.
- 决定侧重点:准备每日工作计划和完成日期。
- Identifies problems: records critical incidents, share problems and find solution with the team.
- 发现问题:重视紧急事件,部门内部协商和制定解决方案。
- Motivates employees: provides positive feedback and reinforcement, effective listening seeks out employees concerns and offers assistance.
- 激励员工:给予积极回应和重视,认真聆听,发现员工所需和提供帮助。
- Staff performance: prepares shift rosters, attendance sheet, absence record
- 员工管理:安排班次,记录考勤和缺勤
- Completes staff probation review and appraisal form, schedules training plan
- 完成员工试用期和工作评估,准备相关培训计划
- Monitors staff grooming and appearance
注意员工的仪容仪表
4. Staff Training. 员工培训
- Conduct the staff training based on dept on training needs, staff performance appraisals and job morality.
结合部门需要,员工表现和职业道德组织培训。
5. Performs other duties as instructed by a superior.
完成上级安排的其他工作。