• Develops the hotel’s HR strategy in conjunction with the mission, goals and objectives of the hotel and presents to Executive Committee
根据酒店的职责,目标和方向制定酒店的人力资源战略,并呈交给酒店行政委员会审阅。
• Establishes at the property, the IHG HR framework including:
为酒店设立洲际酒店集团的人力资源框架,内容包括:
o The organization structure
组织结构
o HR Policies and Procedures
人力资源规章制度
o Recruitment system
招聘制度
o Induction and Orientation procedures
新员工入职培训程序
o Training procedures
培训制度
o Performance Appraisal system
工作表现评估系统
o Transfer and promotion procedures
调任和晋级程序
• Develops a hotel succession plan
制定酒店接班人计划。
• Designs HR forms, documents and processes
设计人力资源表格,文件和程序。
• Develops staffing policies in line with IHG guidelines
按照洲际酒店集团的指导纲要制定员工配置制度。
• Conducts training for manages in HR specialty areas (recruitment; effective roster costing; appraisals, etc )
为经理们提供与人力资源领域相关的培训 (招聘,轮班成本最低化,评估等)。
• Assist Department Heads in customizing Job Descriptions
协住部门领导设计职位描述。
• Develops a reward and recognition system
制定一套员工奖励制度。
• Perform the role of adviser, consultant and councilor to management and staff
担当管理层和员工的顾问。
• Develop strategies to correct operational problems relating to staff (including absenteeism, turn over, retention, morale etc)
制定纠正与员工相关的工作问题(包括旷工,人材流动,稳定员工队伍,员工的士气等)
• Manage industrial relations issues of the hotel
管理酒店的劳资问题。
• Manage workers compensation and rehabilitation and medical insurance
管理员工康复和赔偿以及医疗保险。
• Manage the hotel’s superannuation scheme
管理酒店的养老金计划。
• Develop and implement procedures for handling disciplinary and grievance interviews
制定和实施处理员工纪律和申诉的面谈制度。
• Establish relationships with external organizations including government training agencies; training consultants; private training providers and professional associations
与外部机构建立良好的关系,包括政府培训机构,培训顾问,私人培训供应商和行业协会。
• Provide advice to the General Manager which will assist in the meeting of strategic objectives
为总经理提供建议以便协助酒店实现战略目标。
• Manage the legal issues of the department
管理部门的法律问题。
• Respond to requests for information from internal and external sources, including Corporate Office
处理来自内部和外部(包括集团办公室)的工作要求。
• Maintain remuneration scales in accordance with financial objectives
制定与财务计划相符合的薪酬标准。
• Plan bonus, commission and incentive schemes for relevant staff
为相关员工制定奖金,佣金和奖励方案。
• Ensures comprehensive and regular staff communication sessions
确保全面的,常规性的与员工交流思想。
• Prepares efficient work schedules considering the hotel and labor requirements
在考虑酒店和劳力需求后制定高效的工作时间表。
• Approves leave after considering hotel requirements
在考虑酒店的需求后批准员工休假。
• Works with Director of Finance in the preparation and management of the Department’s budget
与财务总监一起编制和管理部门预算。
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
• Knowledge of Local Labour and Employment Regulations.
具有本地劳动和雇佣法的知识
• Proficient in the use of Microsoft Office
精通微软办公软件
• Problem solving, analytical, reasoning, motivating, organizational and training abilities.
具有解决问题,推理,号召,组织和培训能力
• Good writing skills
良好的写作技能
• Training Background Preferred
培训背景优先