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薪资: 7千-1万 经验:不限 企业类型:国际高端酒店/5星级

Manages costs proactively based on key performance indicators, works with the respective Heads of Department as appropriate. 根据关键绩效指标,控制成本,有需要的时候让部门主管参与其中。Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.采用新的技术和设备,提高工作效率。Coordinates with the Executive Chef and outlet managers/ banquet manager for equipment requirement and cleaning schedules.关于设备需求和清洁计划,协调行政总厨和部门经理、宴会经理。Coordinates with the engineering department regarding preventive maintenance and repair of equipment.协调工程部对于设备的定期检修和修理。Knowledge and Experience 知识和经验Diploma or Degree preferably in hospitality or related field酒店或相关专业大专或以上学历2 years in industry experience, minimum 1 years as Asst. Chief Steward具有2年工作经验,至少要有1年的管事部副经理工作经验Experience in similar size/style of hotel  5* resort/business具有五星级及以上酒店、度假酒店、商务型酒店的工作经验 Competencies 技能Communication skills for all levels of talent/guests, confident, clear English具备一定的沟通技巧、有英语基础Interpersonal skills to deal with guests and talent issues具备处理客人与人才关系问题的技巧Confidently able to resolve problems and make decisions具备一定的决策能力、解决问题的能力Adaptable to use computer skill具备电脑操作技能 

薪资: 8千-1万 经验:3年以上 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿


薪资: 6千-8千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

·         Oversees the preparation and update of individual Departmental Operations Manuals.协助监督各个部门操作指南的准备和更新。·         Conducts regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary. 协助部门每日例会。确保部门每日的例会的效率和必要性。·         Provides the Materials Department with detailed Product and Purchase Specifications for items used in the outlet. 协助向采购部提供各个厨房所需的购物清单。·         Ensures that all employees deliver the brand promise and provide exceptional guest service at all times. 保证所有的员工时刻提供客人所期望的,并且符合我们酒店承诺的服务。·         Ensures that employees also provide excellent service to internal customers in other departments as appropriate. 保证所有的员工对我们酒店其他部门的员工同样提供高品质的服务。·         Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.以礼貌高效的服务处理来自酒店外部的客人和我们酒店的客人的投诉,同时对问题的解决要跟进,并且询问客人的满意度。与同事保证良好的关系。·         Spends time in the Operation (during peak periods) to ensure that it is managed well by the respective Stewarding employees and functions to the fullest expectations.高峰期间应该在工作现场,保证工作的正常运行。·         Ensures that breakages are administered so as to provide constant feedback to the operation as a tool to reduce breakages and losses.确保对破损进行高效管理,向运作部门提供不断的反馈,作为减少破损及丢失的工具。·         Strictly adheres to the established operating expenses and ensures that all costs are controlled.确保所有成本被控制在已制定的部门运营预算内。·         Participates in the formulation of Annual Operating Budget in determining projected operating expenses, operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan.协助制定年度运营预算,确定预期的运营费用、运营设备及固定资产需求,以配合年度业务计划的完成。·         Manages costs proactively based on key performance indicators, works with the respective Heads of Department as appropriate. 备及发出维修、保养申请,确保餐厅得到妥善的保养和维修。·         Ensures new technology and equipment are embraced, 根据相关的数据控制成本,又需要的时候让部门主管参与其中。采用新的技术和设备,提高工作效率。 ·         Strictly controls inventories and par stocks in the operation for all operating equipment, Food and Beverage, FF&E items and to ensure that the outlet is adequately equipped.严格控制库存,和固定设施的使用。并且确保所有的厨房都设施完善。·         Assists to conduct monthly inventory checks on all operating equipment and supplies.协助对所有的设施和供应商进行每月检查。·         Controls the requisitioning, storage and careful use of all operating equipment and supplies.管理物资申请,库存,定期检查仪器的操作情况。·         Assists to conduct daily pre-shift briefings to employees on preparation, service and F&B events.组织每日的例会,沟通酒店的最新信息,和宴会准备。·         Ensures that each outlet is supplied with clean and dry operating equipment.保证每个厨房仪器的清洁。·         Ensures that the food production areas are supplied with clean and dry kitchen utensils.保证为所有食品生产部门提供洁净和干燥的厨房用具。·         Supervises night cleaning contractors in kitchen and back-of-house food and beverage areas. 监督夜间厨房清洁工作和餐饮部的后场区域。·         Ensures that back-of-house cleaning schedules and garbage runs are strictly adhered to and areas are cleaned according to established standards. 确保所有的清理工作严格遵守后场清理条例和垃圾处理规定。·         Has thorough understanding and knowledge of all Food and Beverage equipment needs and network with sister hotels and other hotels to borrow equipment as and when needed.  熟悉餐饮部的仪器需要,与其他的凯悦酒店建立网络沟通,互相帮助。·         Oversees and assists in the recruitment and selection of all Stewarding employees.   Adheres to hotel guidelines when recruiting and uses a competency-based approach to selecting employees. 监督和协助餐务部员工的录用。坚决依照酒店的制度和职位的能力需要来选择员工。·         Oversees the punctuality and appearance of all Stewarding employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.监督所有餐务部员工的出勤,仪表,保证所有人的着装,个人形象,个人卫生符合部门和酒店的要求。·         Maximizes the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.通过适当的培训,增强我们员工的技能,提高厨房的工作效率。·         Conducts annual Performance Development Discussions with employees and to support them in their professional development goals.组织年度工作评估总结员工的进步,并在专业技能发展上给予支持。 Other Duties 其他 熟悉行业内的相关规定和员工法规。·         Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health and safety.熟悉并严格遵守员工手册中的规章制度,及酒店关于防火、卫生、健康和安全的制度。·         Maintains strong, professional relationship with the relevant representatives from competitor hotels, business partners and other organizations. 与竞争酒店,商业伙伴和其他的组织建立和维持稳固的,专业的关系。·         Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.根据酒店、行业和公司的指引,回应需求、改变,执行任何合理的任务及额外职责。·         Attends training sessions and meetings as and when required.根据安排出席酒店和部门的培训以提高技能和知识。·         Carries out any other reasonable duties and responsibilities as assigned.严格执行额外的合理的任务和职责。

薪资: 6千-8千 经验:3年以上 企业类型:国内高端酒店/5星级

岗位职责: 1、监督厨房以及管事设备的清洁与储存 2、保持厨房的卫生 3、保持高标准的个人卫生,同时对管事团队强制实施卫生标准 4、监督厨房设备的准备 5、管理厨房货物和设备的收获以及存储 6、监督垃圾的清理,监督厨房布草的处理 7、协助管事经理在餐饮理念、标准操作流程、公司和酒店的政策制度的指导下,根据部门结构情况来组织管理管事部 8、根据部门要求,为管事部员工提供培训,每日监督和指导员工的工作技能培训以提高部门生产力,满足高质量标准 9、监督管理破损情况,制定相关报告,采取必要行动以控制和减少破损 10、根据酒店政策和部门需要对库存进行盘 11、准备,说明并制定盘点报表的跟进计划 岗位要求: 1、高中以上学历;3年以上相关工作经验; 2、持有当地政府规定的含酒精饮品芝士课程证书或食品服务许可证或有效的健康或食品上岗证。 3、具有问题解决,推理,号召,组织和培训能力。

薪资: 6千-8千 经验:5年以上 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

1.管理厨房设备使用前的准备工作,监督厨房设备的清洁和存放以及厨房的清洁工作。2.管理废品的清除与厨房布巾的处理工作。3.管理管事部的各项职责,使部门成本控制到最低,使满意度达到最高水平。4.协助餐饮总监和行政总厨制定培训方案与培训材料,为管事部员工和餐饮部其它员工执行培训。5.协助餐饮总监和行政总厨设定管事部的目标和制定策略,程序和规定。6.与员工和酒店其它部门建立并保持积极的工作关系等。岗位要求:1. 沟通能力较好。2. 5年以上相关经验包括至少1年的管理经验或与此相当的教育和相关工作经验结合的背景。3.有酒店相关工作经验优先考虑。

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