工作范围
人力资源总监将负责监督人力资源实践和流程的各个方面。该职位将确保所有人力资源运营与酒店在中国的战略目标和法律要求保持一致。人力资源总监将按照九龙仓酒店管理有限公司的标准，在塑造同事体验、营造积极的工作环境和学习文化方面发挥关键作用。
主要职责
• 战略规划：制定和实施与整体业务战略相一致的人力资源战略和举措。
• 人才招聘：监督招聘流程，以吸引、雇用和留住顶尖人才。
• 同事关系：管理和解决复杂的同事关系问题;进行有效、彻底和客观的调查。
• 绩效管理：实施推动高绩效的绩效管理流程。
• 培训和发展：确定培训需求并制定计划，以确保同事的技能提升和职业发展。
• 薪酬和福利：设计和监督具有竞争力且具有成本效益的薪酬和福利计划。
• 合规性：确保整个人力资源管理的法律合规性。
• HR 指标：使用 HR 指标提供见解并支持决策流程。
• 文化发展：发展和培养与酒店价值观和文化相一致的积极工作环境。
资格
教育：
需要人力资源、工商管理或相关领域的学士学位。硕士学位将是一个优势。经验： 至少 10 年逐步负责的人力资源经验，其中至少 5 年在酒店行业担任领导职务。有在中国或国际酒店环境中工作的经验是非常可取的。
能力：
• 领导能力：强大的领导技能，能够启发和激励多元化的团队。
• 沟通能力：出色的普通话和英语口头和书面沟通能力。
• 解决问题的能力：较强的分析和解决问题的能力。
• 人际交往能力：能够与各级同事建立和维护有效的关系。
• 战略思维：制定和实施战略计划的能力。
• 文化敏感性：理解并尊重文化差异，尤其是在中国背景下。
• 人力资源专业知识：深入了解中国的人力资源最佳实践、劳动法和就业公平法规。
• 技术熟练程度：精通人力资源软件和 Microsoft Office Suite。
AboutThe Role
The HumanResources Director will be responsible for overseeing all aspects of humanresources practices and processes. This position will ensure that all HRoperations are in alignment with the hotel's strategic goals and legalrequirements in China. The Human Resources Director will play a key role inshaping the colleagues experience, fostering a positive work environment andlearning culture by following the standard under Wharf Hotels ManagementLimited.
KeyResponsibilities
Strategic
Planning: Develop and implement HR strategies and
initiatives aligned with the overall business strategy.
Talent
Acquisition: Oversee recruitment processes to attract, hire,
and retain top talent.
Colleague
Relations: Manage and resolve complex colleague relations
issues; conduct effective, thorough, and objective investigations.
Performance
Management: Implement performance management processes that
drive high performance.
Training
and Development: Identify training needs and develop programs to
ensure colleagues skill enhancement and career development.
Compensation
and Benefits: Design and oversee compensation and benefits
plans that are competitive and cost-effective.
Compliance:
Ensure legal compliance throughout human resource management.
HR Metrics:
Use HR metrics to provide insights and support decision-making processes.
Cultural
Development: Develop and nurture a positive working
environment that aligns with the hotel's values and culture.
Qualifications
Education:
A bachelor’s degree in Human Resources, Business
Administration, or a related field is required. A master’s degree would be an
advantage.
Experience:
A minimum of 10 years of progressively
responsible experience in human resources, with at least 5 years in a
leadership role within the hospitality industry. Experience working in China
or in an international hotel environment is highly desirable.
Competencies:
·
Leadership: Strong leadership skills with the ability to
inspire and motivate a diverse team.
·
Communication: Excellent verbal and written communication
skills in both Mandarin and English.
·
Problem-solving: Strong analytical and problem-solving
capabilities.
·
Interpersonal Skills: Ability to build and maintain effective
relationships with colleagues at all levels.
·
Strategic Thinking: Ability to develop and implement strategic
initiatives.
·
Cultural Sensitivity: Understanding of and respect for cultural
differences, particularly in a Chinese context.
·
HR Expertise: In-depth knowledge of HR best practices, labor
law, and employment equity regulations in China.
·
Technology Proficiency: Proficient in HR software and Microsoft Office
Suite.
